Problem with Office Word 2010 Print Settings not saving

Question

Office Pro Plus 2010 on XP2 x86
I've installed it on a couple of test systems to test our custom macros and vsto ribbons. They all seem to work OK, except for one thing.
The new File>Print screen - it does not remember it's settings. For example, in Word, go to the File>Print screen:
Change Collated to Uncollated and Print.
Exit Word and go back into Word.
Uncollated has changed back to Collated.
Now try the old style print dialogue (in Word 2010):
(Create a macro and run it)
Sub OldPrintDialog()
Dialogs(wdDialogFilePrint).Show
End Sub
Tick\Untick Collate and print.
Exit Word and go back in.
Look at the old Print Dialogue and it has remembered it's setting.
It looks like MS have forgotten to put code in that controls this. It works OK in Word 2000\2002\2003\2007... and will to be a problem for some of our computers when doing scripted printing, e.g. two
copies of a 3 page invoice prints from the wrong trays! It should print 1\1, 2\2, 3\3, but prints 1\2\3, 1\2\3.
And I've tried several different drivers and printers - they all behave the same...
I need to set the collate option permanently to "Uncollated".
Where is this setting stored, or is it a bug?
Thanks
G
EDIT (20110303 16:18): Just took Office 2010 off the invoicing test system and put Office 2003 on - and our invoices print correctly!

Answer 1

Hi,
To specify the settings, follow these steps :
1.      
Start Word and open the document you want to change.
2.      
Click the Paper tab, you can do that according to the version of MS Office that you are using.
3.      
Under Paper, click the paper size you want.
4.      
If you want to change the page orientation of the document or its page margins, click the Margins tab.
5.      
Select the desired options.
6.      
To use the paper size specified in step 4 for only the active section of the document, click Selected text.
7.      
Click OK.
Sincerely,
Harry