Problems installing Premiere Pro CC

I'm trying to run Premiere Pro CC after downloading the free trial. Whn I click the sign in box after oppening the software directly from the windows menu, it appears a windiw that says that I have to connect to the internet or update my whatch. What can I do? My internet connection is ok and my watch too.

I have this same problem installing Adobe CC on a new Windows 8.1 machine. I am doing the install through a remote connection to the laptop, so I have a working and fast internet connection which is responding well, and yet Adobe CC continually believes it is not connected to the internet.

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Problems installing Premiere Pro CS5.5

I am a newbie to Apple systems, and as a result am having no luck installing Premiere Pro CS5.5 to my new iMac desktop.
I've sucessfully installed and used this program on my very familiar Win7 system, but moving to OX10 and Apple has proven to be more
than my non-technical brain can handle. I cannot find anything specifically labeled Install.app, and on clicking some of the files with
"Install" in the label, a box pops up saying "there is no application set to open the document". I would so like to get to work on my footage,
and would appreciate any help you amazing, knowlegeable people can provide! Thanks!

Have you tried some of the beginners material for OSX on the web?
http://www.youtube.com/watch?v=8gkvAt1FYps
http://guides.macrumors.com/Installing_Applications_in_Mac_OS_X

Problem installing premiere pro cs6

I have a 64 bit windows 7 hp pavilion dv7 6135dx and when I try to launch premier after installing it gives me an error saying i need to update my video display drivers. My drivers are up to date and I've used premiere pro cs5.5 on this computer without a problem. Please help!!!

What is the exact brand & model of your graphics adapter... and what is the exact driver number?
Do NOT count on Windows Update to tell you your driver is up to date... you need to go to the vendor site for your brand & model

Exit code 15: Installation failed. 0 fatal 1 error. Error: media DB error : 12 while installing premiere pro and photoshop through cloud

Exact error message as follows:
There was a problem installing Premiere Pro 2014.... Installation failed. Installation encountered an error. Please restart system and try again (15) Exit code 15 0 fatal 1 error. Error: media DB : 12

Thank your for your reply. I am running windows 8.1. And there is a huge mess going on. I was on with Adobe tech support all morning and they cannot get photoshop, premiere to update. Then they tried to uninstall, and it would not uninstall. They renamed the directories and did a direct reinstall and it failed. They changed permissions on directories. There are no viruses or malware. I run cccleaner, pcmatic and scan all the time. This process also corrupted my purchased licensed version of Fireworks CS6. Now I cannot even get that to install. We have run the cleaner over and over. So finally I manually cleaned the registry of selected Adobe products and removed everything from the hard drive. I am now running scans because they had me disable my pc matic and windows firewall temporarily while they worked on my pc. I am a graphic designer and I have a project in the waiting. I need to have fireworks, flash photoshop and premiere working but I don't think this is possible.

Installed premiere pro cs6 trial - problems importing

I have just installed Premiere Pro CS6 and when I import a video clip, the video comes across but no sound or even the sound track? is there a fix?

I am having similar problems but I also cannot export from Ppro in Mpeg2 DVD. I spent over three hours with an adobe rep trying to get a fix and even he couldn't do anything. i now have a project that I cannot even get to DVD. Anyone get a fix on this?

I had to re-install Premiere Pro CS5 and now video are files acting funny...

Hello. I had to reformat my system drive and did a fresh install of Windows 7 Home Premium 64-bit and then I did an anytime upgrade to Windows 7 Professional 64-bit. I then re-installed Premiere Pro CS5. Here's the problem. When I open any of my projects that I worked on BEFORE I re-installed Premiere (when I was using Windows 7 Home Premium), the video files on the timeline all look corrupted when I play the timeline now. They have these weird block artifacts and also a constant pulsing thing going on. I deleted all the media cache files and all the media cache database files but, nothing changed even though Premiere conformed every single video file in the project again. Then, I went to "Sequence" and hit "Render Entire Work Area" and after Premiere was finished rendering, I noticed the artifacts and pulsing are completely gone BUT, the video files look like a VHS tape that has been recorded over a few times. The edges of people and things in focus aren't nice and sharp like they were before I re-installed Premiere. I DO NOT have the time or patience to have to delete all the video files and import them again into the project and re-edit the entire scene! Can someone please help me resolve this problem?! I am about done with Premiere!
Is there a way to delete the video source files that are on the left side of the timeline (next to the "Source" window, where they got imported into the project) without deleting the edited video files on the timeline and then re-import the same source video files into the project, kind of like "refreshing" the video files? If this is possible, it seems like this would fix the problem without me having to re-edit everything again.
*Update* My idea of just re-importing the source video clip won't work either. I deleted one of the source video clips, which deleted its reference clip on the timeline, and I re-imported the video source clip to see if it would play all weird in Premiere and sure enough, it has the same exact block artifacts and pulsing effect like all the other source clips in the project. It seems that if that's the case, it might be a codec problem. But, that doesn't make sense because if I open the clip on my hard drive with Windows Media Player or Allplayer, the clips plays perfectly fine and looks like it is supposed to. So, it must be a codec problem in Premiere??? Could it be that Premiere Pro CS5 doesn't work well with Windows 7 Professional? I find that hard to believe. Can someone please help me?
By the way, all the video clips in the project are from my Panasonic GH1 or my Panasonic GH2. They are all 1080p/24 AVCHD. I even made a new sequence within the same project making sure the sequence settings are AVCHD 1080p 24 and still nothing is fixed.

Have you tried exporting a 10 second section of the footage to see if the issue shows up once the seqeunce is actually exported from the timeline. I edit on CS5 with windows 7 pro at work quite often and have no issues so I assure you that isn't the issue. I also edit with AVCHD footage when at home and work quite freqeuntly as well so I'm positive that isn't the issue. It sounds like a GPU driver has been corrupted in the way it interacts with premiere pro. What type of GPU do you have? If it supports MPE's GPU acceleration have you tried turning it off and seeing if that makes any difference?
Anyways though try to export a 10 second test section of your timeline to see if when the clip is exported from premiere it will play normally in windows media player or vlc or w/e media player you want to use. If it exports fine then you can almost be positive it's a corrupted video card driver. If that's the case I'd re-install your GPU's driver and also check your gpu makers website to see if they have a updated driver avaiable.

Installing Premiere Pro 1,5 on a PC with windows 8. How do I solve it?

Installing Premiere Pro 1,5 on a PC with windows 8 failed. How do I solve it?
I should mention it is about 10 years old and Adobe cannot help they say!
Regards
Lars-Erik Eriksson/ Rydöbruk Sweden

You will not be able to install your original, read below
CS2 (and earlier) Activation Server replacement software
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
When you install the special version of PPro2 on a Win7 or Win8 computer, you MAY need to right click the program icon and select WinXP compatibility from the option popup... AND Vista problems https://forums.adobe.com/thread/416347

I'm trying to install Premiere Pro CC 2014 and it keeps failing. I'm at this all day!

I've been trying to install Premiere Pro CC 2014 all day. It will begin the installation then progress. Suddenly it will decrease the %complete. Once it went all the way to 84% then failed. Can anyone tell me why this has happened. I have never had any trouble installing any other apps from my CC Membership.

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Since installing Premiere Pro CC 2014 upgrade, Mac Pro jumpy video and freezes constantly

Since installing Premiere Pro CC 2014 upgrade, Mac Pro jumpy video and freezes constantly. Worked perfectly before. Anyone else finding these issues? I'm running a quad core Mac Pro, so it's definitely not the hardware.

I've maxed out the memory assignment, but this isn't a memory problem per se.
It looks like certain Premiere Pro conditions are associated with a huge increase in kernel_task memory, zeroing out any available free memory. In my case it seems to be associated with effects applied to titles or jpgs or imported psd (Photoshop) files.
Program restart pulls kernel memory back to the 1.3gb normal size.
Here's where I am at startup:
Within three minutes:

Just installed Premiere Pro CS5, impossible to run, error code: 1

Hello. Just installed Premiere Pro CS5 for the first time, but can't run it. I get the following error code:
Uninstall and reinstall the product.
If the problem persists, contact Adobe Technical Support for assistance in specifying the error code that appears at the bottom of this screen.
Error: 1.
http://www.adobe.com/fr/support
(http://puu.sh/2jN4T/6164d5b656)
Using Windows 8.
Thanks for any input!

Here are the logs: http://pastebin.com/6ay4akNN
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 2 warning(s)
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {63594DD4-0241-422A-93A5-B6530040E1C7} Required Common Fonts Installation x64 2.0.0.0 -----------
WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\MyriadPro-Regular.otf'(Seq 50)
ERROR: DF012: Unable to find file(Seq 50)
ERROR: DF023: Unable to delete backup file at "C:\adobeTemp\backup\adobetmp012031737" Error 5 Accès refusé.(Seq 50)
ERROR: DW063: Error committing command ARKDeleteFileCommand(Seq 50)
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 5968] Sat Mar 23 18:45:15 2013 INFO
Exit Code: 0 - No error.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DF012, DF023 ... WARNING: DF029, DF054 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

Just installed Premiere Pro but I can't seem to launch it.

I have creative cloud and just installed Premiere Pro. It's showing installed but I can't seem to launch it. The mouse pointer won't turn to a hand over the icon in CC. I have tried to uninstall it and then re-installing it but it's the same problem. There is no shortcut/ icon to open it and when I locate to program file in c: there is only a folder containing two other folders named AMT and Legal. I have searched this forum and seen that many others have the same problem but no one seem to offer any solution. Does anyone have an answer on how to fix it and open Premiere Pro?

It requires minimum 8GB RAM and 64 bit operating system so That's the solution for my problem, buy a new computer. Hope it will help someone else by knowing this

I've installed Premiere Pro, but can't start the program.

I have a subscription to creative cloud, and I've installed Premiere Pro CS6 but the app isn't clickable so therefore I can't even open the program.
How do I troubleshoot this to get the program to work?

Thanks for your consideration. I apologize for being so vague. I'll try again.
After installing the creative cloud desktop app on my computer,
Windows 7 Enterprise Service Pack 1 32 bit
AMD Phenom II X6 3.20 GHz
8 GB RAM
I click on the little creative cloud icon at the bottom,
When the popup of my apps appears, I see Premiere Pro has been installed.
I can click (the hand icon appears in place of the regular pointer arrow) on the Illustrator CC icon and the program starts and I can create something.
If I hover over the Premiere Pro CS6 icon, My pointer does not change into the hand icon (which means something underneath is clickable) and I am not able to start the program.
I though there may have been a problem in the installation so I tried uninstalling all apps, then uninstalling the creative cloud desktop app, and just reinstalling Premiere Pro. This did not work. Then I installed Illustrator so see if any other programs would work.
My next step it to try re-installing my operating system.
Thanks for considering and reading this post!

Trouble Installing Premiere Pro from CS 5.5 Master Collection Discs

All of the Master Collection programs install properly, except for Premiere Pro. I retried several times to install it, but to no avail. Finally, out of frustration, I downloaded a trial version of Premiere Pro just to see if it would install, and lo and behold it worked. Except now the Master Collection Serial Number won't work in the trial version of Premiere Pro. Help?!?

L Greg Volsen you need to install Premiere Pro from the Master Collection installer for the serial number to be accepted. There is some very good news here though as Premiere Pro did install ok. I would recommend removing Premiere Pro and then running the Adobe Support Advisor to help identify any problems.
Once you have reviewed the solution provided, or even if it was unable to identify any problems, and either install Premiere Pro, to get your immediate need resolved, or install all of the applications. If you do run into errors you can run the Adobe Support Advisor again to look at why the most recent installation may have failed.
Alternately you can also review the installation logs manually by reviewing Troubleshoot CS5 and CS5.5 installation with install logs.
Feel free to respond to this thread if you have any questions or run into any additional difficulties. I believe the Premiere Pro CS5.5 trial is also fully functional so you may still be able to get your immediate needs addressed.

I'm a new user and learning, I bought and installed Premiere Pro cs6. I got a nice video clip but has a baby cried in the background and very annoying. My question is, is this noise remover is separate from the cs6 or I need to get this software downloa

I'm a new user and learning, I bought and installed Premiere Pro cs6. I got a nice video clip but has a baby cried in the background and very annoying. I have tried all of the sounds in Prem cs6 but didn't work. My question is, do I need to get a separate sound software download and install to be able to use it?

In the CS versions, there was some audio capability in PrPro but you needed to get a separate audio program for major work. Lessening a baby definitely qualifies as major work. That's lessening, i dont mean eliminating. Adobe's audio program is Audition. There are others "out there'. In the CC versions one just downloads Audution also.
Neil

Problem installing officejet pro 6830 software on my iMac running Snow Leopard

Greetings, I have a problem installing officejet pro 6830 software on my iMac running Snow Leopard. When I insert the HP software disc onto my iMac, and go to the HP website, it says:
"403" Ooops! Request forbidden...
Any possible solutions to this? Thanks for any feedback...

Hi @RNOjetnow ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue with needing the drivers for the 10.6 Snow Leopard OS. You should be able to install the Apple Drivers just by connecting the USB cable.
Here is a document that might help.
Hope this helps you install the drivers.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Problems installing Premiere Pro CC

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