Problems with VPN-Client 5.0 instoled on Windows Vista over ADSL Conecction

Hi, I have severals clients that they use Windows Vista and connects throw there lan over a VPN-Client. The clients that has an ADSL connection in there hose has disconect problems. Do you know why?? Do you know same workarround to do?? Thanks.
Regards.

Make sure that you have the right cable pinout and that your ISP has turned on the DSL service. Troubleshoot the DSL connection by watching the modem state of the ADSL interface as the line retrains.
To use the VPN Client, you need
- Direct network connection (cable or DSL modem and network adapter/interface card), or
- Internal or external modem
For further more troubleshoot click this link,
http://www.cisco.com/en/US/docs/security/vpn_client/cisco_vpn_client/vpn_client500_501/release/notes/51client.html#wp1550392

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    Hello,
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    2010/08/18 12:13:27 [STATUS]Windows Firewall Private Profile Settings: ON
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    2010/08/18 12:13:50 [WARNING]Failed to ping remote VPN Router!
    2010/08/18 12:13:53 [WARNING]Failed to ping remote VPN Router!
    2010/08/18 12:13:56 [WARNING]Failed to ping remote VPN Router!
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    2010-08-18 12:29:02: INFO:  Received request for new phase 1 negotiation: 78.28.223.10[500]<=>83.243.93.200[500]
    2010-08-18 12:29:02: INFO:  Beginning Identity Protection mode.
    2010-08-18 12:29:02: INFO:  Received Vendor ID: MS NT5 ISAKMPOAKLEY
    2010-08-18 12:29:02: INFO:  Received Vendor ID: RFC 3947
    2010-08-18 12:29:02: INFO:  Received Vendor ID: draft-ietf-ipsec-nat-t-ike-02
    2010-08-18 12:29:02: INFO:  Received unknown Vendor ID
    2010-08-18 12:29:02: INFO:  Received unknown Vendor ID
    2010-08-18 12:29:02: INFO:  Received unknown Vendor ID
    2010-08-18 12:29:02: INFO:  Received unknown Vendor ID
    2010-08-18 12:29:02: INFO:  For 83.243.93.200[500], Selected NAT-T version: RFC 3947
    2010-08-18 12:29:02: INFO:  NAT-D payload matches for 78.28.223.10[500]
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    2010-08-18 12:29:02: INFO:  NAT detected: PEER
    2010-08-18 12:29:02: INFO:  Floating ports for NAT-T with peer 83.243.93.200[4500]
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    2010-08-18 12:29:02: INFO:  Responding to new phase 2 negotiation: 78.28.223.10[0]<=>83.243.93.200[0]
    2010-08-18 12:29:02: INFO:  Using IPsec SA configuration: 192.168.75.0/24<->192.168.1.100/32
    2010-08-18 12:29:02: INFO:  Adjusting peer's encmode 3(3)->Tunnel(1)
    2010-08-18 12:29:02: INFO:  IPsec-SA established[UDP encap 4500->4500]: ESP/Tunnel 83.243.93.200->78.28.223.10 with spi=47693803(0x2d7bfeb)
    2010-08-18 12:29:02: INFO:  IPsec-SA established[UDP encap 4500->4500]: ESP/Tunnel 78.28.223.10->83.243.93.200 with spi=1079189482(0x40531fea)
    2010-08-18 12:35:57: INFO:  an undead schedule has been deleted: 'pk_recvupdate'.
    2010-08-18 12:35:57: INFO:  Purged IPsec-SA with proto_id=ESP and spi=1079189482(0x40531fea).
    2010-08-18 12:40:46: INFO:  Configuration found for 83.243.93.200[500].
    2010-08-18 12:40:46: INFO:  Received request for new phase 1 negotiation: 78.28.223.10[500]<=>83.243.93.200[500]
    2010-08-18 12:40:46: INFO:  Beginning Identity Protection mode.
    2010-08-18 12:40:46: INFO:  Received Vendor ID: MS NT5 ISAKMPOAKLEY
    2010-08-18 12:40:46: INFO:  Received Vendor ID: RFC 3947
    2010-08-18 12:40:46: INFO:  Received Vendor ID: draft-ietf-ipsec-nat-t-ike-02
    2010-08-18 12:40:46: INFO:  Received unknown Vendor ID
    2010-08-18 12:40:46: INFO:  Received unknown Vendor ID
    2010-08-18 12:40:46: INFO:  Received unknown Vendor ID
    2010-08-18 12:40:46: INFO:  For 83.243.93.200[500], Selected NAT-T version: RFC 3947
    2010-08-18 12:40:46: INFO:  NAT-D payload matches for 78.28.223.10[500]
    2010-08-18 12:40:46: INFO:  NAT-D payload does not match for 83.243.93.200[500]
    2010-08-18 12:40:46: INFO:  NAT detected: PEER
    2010-08-18 12:40:46: INFO:  Floating ports for NAT-T with peer 83.243.93.200[4500]
    2010-08-18 12:40:46: INFO:  ISAKMP-SA established for 78.28.223.10[4500]-83.243.93.200[4500] with spi:28447d39874689f9:a2b7da19d8d86413
    2010-08-18 12:40:46: INFO:  Responding to new phase 2 negotiation: 78.28.223.10[0]<=>83.243.93.200[0]
    2010-08-18 12:40:46: INFO:  Using IPsec SA configuration: 192.168.75.0/24<->192.168.1.100/32
    2010-08-18 12:40:46: INFO:  Adjusting peer's encmode 3(3)->Tunnel(1)
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    2010-08-18 12:43:27: INFO:  IPsec-SA expired: ESP/Tunnel 83.243.93.200->78.28.223.10 with spi=33356156(0x1fcf97c)
    2010-08-18 12:45:47: INFO:  an undead schedule has been deleted: 'pk_recvupdate'.
    2010-08-18 12:45:47: INFO:  Purged IPsec-SA with proto_id=ESP and spi=3642234214(0xd9181566).
    The most interesting thing is that sometimes this message appears, sometimes not (with the same configuration).
    Please help!

    Hi,
    I have some problem. I am using Windows 7 Entreprice x64. I use SA520 Firmware 1.1.65 and QuickVPN 1.4.1.2 port 60443.
    "The remote gateway is not responding. Do you want to wait"
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    2010-08-18 17:25:51: INFO:  Adding IKE configuration with identifer "username"
    2010-08-18 17:26:04: INFO:  Configuration found for xxx.xxx.xxx.xxx[235].
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    2010-08-18 17:26:04: INFO:  Beginning Identity Protection mode.
    2010-08-18 17:26:04: INFO:  Received Vendor ID: MS NT5 ISAKMPOAKLEY
    2010-08-18 17:26:04: INFO:  Received Vendor ID: RFC 3947
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    2010-08-18 17:26:04: INFO:  Received unknown Vendor ID
    2010-08-18 17:26:04: INFO:  Received unknown Vendor ID
    2010-08-18 17:26:04: INFO:  Received unknown Vendor ID
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    2010-08-18 17:26:04: INFO:  NAT-D payload does not match for 172.22.5.10[500]
    2010-08-18 17:26:04: INFO:  NAT-D payload does not match for xxx.xxx.xxx.xxx[235]
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    2010-08-18 17:26:04: INFO:  Floating ports for NAT-T with peer xxx.xxx.xxx.xxx[48540]
    2010-08-18 17:26:04: INFO:  ISAKMP-SA established for 172.22.5.10[4500]- xxx.xxx.xxx.xxx[48540] with spi:ed4f291c71c1b688:7e6a8a0968f878fb
    2010-08-18 17:26:04: INFO:  Sending Informational Exchange: notify payload[INITIAL-CONTACT]
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    2010-08-18 17:26:04: INFO:  Using IPsec SA configuration: 192.168.75.0/24<->192.168.170.224/32
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    2010-08-18 17:26:07: INFO:  Configuration found for xxx.xxx.xxx.xxx[235].
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    2010-08-18 17:26:07: INFO:  Beginning Identity Protection mode.
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    2010-08-18 17:26:07: INFO:  Received Vendor ID: RFC 3947
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    2010-08-18 17:26:07: INFO:  Received unknown Vendor ID
    2010-08-18 17:26:07: INFO:  Received unknown Vendor ID
    2010-08-18 17:26:07: INFO:  Received unknown Vendor ID
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    2010-08-18 17:26:07: INFO:  NAT-D payload does not match for xxx.xxx.xxx.xxx[235]
    2010-08-18 17:26:07: INFO:  NAT detected: ME PEER
    2010-08-18 17:26:07: INFO:  Floating ports for NAT-T with peer xxx.xxx.xxx.xxx[48540]
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    2010-08-18 17:27:14: INFO:  Purged ISAKMP-SA with proto_id=ISAKMP and spi=699f34b434d4318c:df4adca414787d36.
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    2010-08-18 17:27:14: INFO:  Received Vendor ID: MS NT5 ISAKMPOAKLEY
    2010-08-18 17:27:14: INFO:  Received Vendor ID: RFC 3947
    2010-08-18 17:27:14: INFO:  Received Vendor ID: draft-ietf-ipsec-nat-t-ike-02
    2010-08-18 17:27:14: INFO:  Received unknown Vendor ID
    2010-08-18 17:27:14: INFO:  Received unknown Vendor ID
    2010-08-18 17:27:14: INFO:  Received unknown Vendor ID
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    2010-08-18 17:27:14: INFO:  NAT-D payload does not match for 172.22.5.10[500]
    2010-08-18 17:27:14: INFO:  NAT-D payload does not match for xxx.xxx.xxx.xxx[235]
    2010-08-18 17:27:14: INFO:  NAT detected: ME PEER
    2010-08-18 17:27:15: INFO:  ISAKMP-SA deleted for 172.22.5.10[4500]- xxx.xxx.xxx.xxx[48540] with spi:699f34b434d4318c:df4adca414787d36
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    2010-08-18 17:28:20: INFO:  Purged ISAKMP-SA with proto_id=ISAKMP and spi=3fe5eb0bddbf2b9a:f5c11d7f813ca74a.
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    Is there a detailed configuration guide?
    10x

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