Re: Foreign Transaction Credit Card Fees
My Skype account + debit card are both denominated in GBP. When I was authorising the payment, it said on screen "Pay GBP 20", not any other currency or amount.
What Skype actually debited was EUR 25.27 (says on my bank statement: "SKYPE COMMUNICATIO EUROS 25.27 VISAXR 1.25784"), which translates to GBP 20.09, but then the bank charged me an extra GBP 2.05 "non-sterling fee" for a transaction in "euro", which is an extra 10% for a service I didn't purchase.
Skype says there may be a "small fee" for foreign currency transactions. 10% is not a small fee, it is a fat fee.
And I NEVER authorised a foreign currency transaction. This is either incompetence or fraud. As several people have reported the issue already offensive text removed
ert463 wrote:
My Skype account + debit card are both denominated in GBP. When I was authorising the payment, it said on screen "Pay GBP 20", not any other currency or amount.
What Skype actually debited was EUR 25.27 (says on my bank statement: "SKYPE COMMUNICATIO EUROS 25.27 VISAXR 1.25784"), which translates to GBP 20.09, but then the bank charged me an extra GBP 2.05 "non-sterling fee" for a transaction in "euro", which is an extra 10% for a service I didn't purchase.
Hello
Checking for you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
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Similar Messages
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Having only foreign issued credit cards. How can I pay?
Hi,
I am living in Hungary but all my credit cards are issued in the Netherlands. How can I pay in the App Store?
(I have Hungarian bank accounts too but I am not willing to pay for an extra credit card just because the Mac App Store doesn't accept mine!)
Thank you for your help,
SandorIf your iTunes Store sells iTunes gift cards, they can be redeemed to purchase apps. Keep in mind the gift cards must be redeemed from the same country where they were purchased.
Make sure your see the Redeem link under Quick Links right side of the App Store window before purchasing a gift card.
Buy Apple Gift Cards, iTunes Gift Cards & iPhone Gift Cards - Apple Store
iTunes Store: How to redeem a code -
I want to buy few apps but i don't have a credit card
i really want to buy a few apps like nfs etc
and i would love to pay for them...
but i don't have a credit card and i don't even plan to get one in near future..
till now i have been downloading and using only free apps with my itunes account
is there any other way i can buy paid apps from itunes?
shouldn't there be a way of making payments through the carrier ?
i will be more than happy if the apps bill is added in my carriers monthly bill
any ideas ?The purchase of 3rd party apps is handled by Apple thru iTunes only. Apple collects the revenue for the developers keeping 30% of the sales price to cover credit card fees, hosting fees, DRM, collecting and paying applicable sales tax, etc. It isn't possible to charge 3rd party apps to your carrier's monthly bill, and your carrier probably wouldn't be interested in handling this for free if this were possible.
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Credit card foreign transaction fee
I have a Skype subscription for outbound calling to any phone in USA/Canada. I get billed for this quarterly. Every time the charge is made, I get billed a foreign transaction fee on my credit card because Skype is running the charge from some foreign country in non-USA $$.
When I Microsoft going to bring the credit card processing (at least for USA residents) into the USA so we don't get charged silly fees like this one?I totally agree. It is so absurd that Skype has changed their system to make it less practical for a huge client base (non-Europeans). There are easy ways to fix this, it should be done. Until it is, I've stopped using skype for my phone calls, especially given that Google talk provides the same service, but even cheaper and you don't get charged a foreign transaction fee when you pay. I'd recommend all you users in the US to use google talk until skype gets their act together, if they ever do.
jojoskype wrote:
I have a Skype subscription for outbound calling to any phone in USA/Canada. I get billed for this quarterly. Every time the charge is made, I get billed a foreign transaction fee on my credit card because Skype is running the charge from some foreign country in non-USA $$.
When I Microsoft going to bring the credit card processing (at least for USA residents) into the USA so we don't get charged silly fees like this one? -
How do I purchase a number of apps at one time through iTunes using just one credit card transaction. So far it seems that each app purchase is a separate transaction. Is there a shopping cart facility? I can't find one if there is. I'm traveling so each credit card transaction is quite costly.
Thanks!
RuthI wish this were true.
It is true.
You will be billed for iTunes purchase exactly the same as if you are at home. The CC company will not add any fees.
When purchasing through iTunes, it is NOT an overseas transaction. The transaction will simply show up as a regular transaction in your iTunes store. You will be charged/billed according to your address in iTunes, not where you physically are located.
When you make a purchase in a shop, the retailer ID/location is sent with the transaction allowing the CC company to figure the exchange rates and bill the correct amount. -
Can't link my credit card, debit card, or gift card to make a purchase. It always says to contact support to complete the transaction. "Support" gives me nothing. ?????
You got a horrible article, if it's the one I'm pretty sure it is.
You need to contact iTS, which can remove blocks on your account.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Like I said, I often play iOS games on my iPhone 4S in my spare time. Sometimes, if the game is good enough, I will attempt to make an IAP (In-App Purchase). Sometimes, I have no trouble with this. Other times it will say: "Unable to complete transaction at this time. Please contact ITunes Store Support. I primarily use a prepaid credit card by AMEX called Bluebird. I always make sure that I have plenty of funds available in it. For instance, tonight, it has roughly $200 stored. So I try to make an IAP for $10 and it works fine. Later I make another for $15, no trouble there either. Then I try to make a purchase on the same game for $2.99 and it gives me that error message.
This has been happening on and off for the past 3-4 weeks only. Every few days it happens, I contact the iTunes Store Support, and sometime in the next 24-72 hours they get back to me. They then apologize for the inconvenience and fix the problem. But the main problem is that their fix seems to be only temporary. It happens irregardless of how much money I have available on my card. I've even had it happen when I had just redeemed a. $50 iTunes gift card and was trying to make a $5 purchase. It doesn't seem to matter if I've spent a little bit or a lot of money that day. It doesn't care for which game I am purchasing the IAP. TThis never happened to me before a month ago. Now it won't stop. And it is incredibly frustrating that it seems to happen for no rhyme or reason out of the blue. Then I'm stuck waiting on the support staff to get back to me for the next few hours to few days, depending on the day.
Is this happening to anyone else? Does anyone have any ideas why this is happening? Or how can I prevent it from happening in the future. The support folks at Apple are nice, but I'm tired of emailing them every other day with the same problem. I'm sure they are quite tired of getting emails from me at the same frequency. Any assistance would be appreciated. Thanks in advance.
Nick
P.S. my Internet connection is working perfectly. No technical difficulties whatsoever other than the inability to make an IAP. Also, after it gives that unable to complete transaction message, I can no longer buy anything with my apple account until tech support fixes it. Any suggestions or ideas appreciated.Thank you Brian, but I just tried that, and it didn't work, I'm still getting the same messages.
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Error while uploading Credit Card Transactions
HI,
I am facing a problem while uploading a credit Card File.
Error is " Previous Import with Run Number ............... is unsuccessful, please import first."
When I try to upload with previous run number is shows " This Rum number is already imported."\
Please suggest how to clear the previous run number and how I can upload the credit card transactions.\
Regds
SGI am facing similar problem & tried all the suggestions given above but its not working out. Still the same error:
Settlement run with number 0030112011 has already been imported. An error occurred during import.
If I try importing with other import no., rcd the following msg
Import of last work file with accounting number 0030112011 was terminated. First please import
This settlement run is not available in PRCCD as well.
The settlement run is avaiable in PRTA & is marked as unsuccesfull.
Any pointers?
Since there is no partial upload of transactions, re-loading is not possible because of the error.
Regards
Ravi -
I live in Japan but I would like to use my US credit card to make purchases in the US Store.
I had no problems with this previously, but I recently informed my US bank of my Japanese address and changed it (had to).
There is no way to input my Japanese address (so that it matches the bank information) in the fields for the US App Store (which has no foreign country fields, you are limited to having to fill in the US state field, flags me for phone number area code differences, etc.).
When I hit the change country button: A) It took me to the Japanese App Store; B) I could not use my US credit card there (despite my Japanese address).
Yes, I may want to make purchases in the Japanese App Store in the future (I am bilingual), but the selections are different depending on the country.
Now I can make purchases in neither country.
I want to make purchases in the US Store from Japan.
Help! I feel like I am getting punished for being global. (The world should be getting smaller, more interconnected, and more convenient with the Internet --- not the opposite!)Well, I can certainly understand the licensing argument if I were using a Japanese credit card with a Japanse address and making a purchase with Japanese yen from the US Store from Japan.
When I am making a purchase with US card from the US store with US dollars, the argument becomes a bit suspect (I know it is Apple's, not your argument).
it is just kind of a paradoxical situation and I am hoping Apple will offer some sort of solution. We can always hoe, right?
Thank you for your reply. -
I'm trying to email my goddaughter a gift certificate for itunes, but i keep getting a message that says, you have to contact support to complete the transaction. the computer is authorized, the credit card is authorized, and i have a userid and password with which i can log on to my account, so i don't know what i'm doing wrong. any ideas?
Hi...
My credit card is from El Salvador And I can't buy english movies?
Your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article -
Dear, Apple Support it says that when i am getting the credit card details on my iPhone 5s.....it always says that when i click continue please contact iTunes support to complete this transaction!!
Use the link below to contact iTunes support.
https://ssl.apple.com/emea/support/itunes/contact.html -
I would like to inquire about my purchse for docs to go last 2013, in my ipad 2, using my old credit card Citybank , I cancelled the card because of fraud transactions, How can I be able to transfer the docs to go to my new ipad 4 ? the messageis there is a billingproblem.
Please advise.First of all, I suggest to remove the banned credit card from your account. If the banned credit card is still on the account, iTunes Store would sent a preauthorization request to the financial instute which would be declined as the credit card isn't active. To remove the credit card, please follow and choose "none":
http://support.apple.com/kb/HT1918?viewlocale=en_US
If "none" is not an option, the latest order is unpaid - maybe due to the fraud transactions. In this case you have to contact iTunes Store Support to clarify the order. If it is fraud, they can forgive the order. If the order wasn't fraud, then you have to pay first (just choose a active payment method or redeem a gift card).
iTunes Store Support contacts:
http://apple.com/support
Hope this was helpful. -
Payment of Expense Report invoice created from credit card transactions
We are implementing corporate credit cards into iExpenses using the company pay method. When expense reports are created from aquitting credit card transactions and exported into Payables does anyone know if it is possible to pay the expense report invoice that has been created without needing to run the Create Credit Card Issuer Invoice program? The reason for this question is that I want to avoid running this program as our credit card provider direct debits our account from our bank account rather than us transmitting the funds to them and don't need to create an invoice for the credit card provider. Any assistance would be gretly appreciated. Thanks
Hi Harry
You can use the badi TRIP_POST_FI .you can create custom table & mention the different symbolic account number & change your symbolic account based on your expense type by using the above badi. While you do FI posting your expense types will get posted in two hit two different G/L account
It will surely solve your problem.. I had same issue in my earlier project which i have done the above solution.
Thanks
Anwar Hossain -
Credit card transaction denied
I order two iphones on the 12th. One was a white 6+ 128gb and the other gold 6 128gb. I finally after about an hour was able to get thru and order the phone about 4am est. I got my email an hour later stating delivery date of 9/19. My status on the pre-order page was saying ship date of 9/19. Nothing had changed on the pre-order status page since the 12th. I received a phone call from my credit card company yesterday and they didn't allow the verizon transaction to process because of the large amount. This happened to me a couple years ago with the iphone 5 purchase. I called the credit card companyon the 12th and told them about my purchase and to ok it, but obiviously that didn't happen. I was ******(my credit limit is like $25,000). My credit card company said that I had to get Verizon to reprocess the transaction. After talking to at least 3 Reps, I was finally able to get the transaction processed. Now my order status is now saying "We have received your order and it is in process. Payment has not been taken". My estimate ship date now says "Not available at this time". I checked my Credit card transaction and I see the phones are now in pending status(which is normal). I remember all the same stuff happening a couple years ago. I had all the same problems but I still received my phone on the first day. I am hoping this will happen again. Just wanted to let everyone know that you may want to check your credit card to see if a transaction has come thru or call them to make sure they didn't deny the transaction. I think once they charge your account then they are shipping the phone. I check the status page about every hour. From the other post I'm reading, I bet the service reps are just trying to say anything right now to stop people from being so ****** off.
The same thing happened to me with my credit card. I found out because the bank's fraud dept called me twice. We got it all straightened out and a helpful Verizon rep processed the payment, while I was on the phone with her and the bank at the same time. It took a couple of hours but the order showed up in my order history and in the documents area of my verizon. The status did not change until this morning after I received a tracking number.
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It's been over half a year and this issue still hasn't been resolved.
I originally bought a TV Samsung from Best Buy for Black Friday, had it scheduled to ship to my house at a later date. Problem was once it was set-up and used we found that it had a problem with the screen (too much pressure on the screen in the package) that created an uneven balance of colors on the screen (it was a weird tunnel effect where the corners were darker and and circled the center of the screen, not really noticable until there is a very dark scene).
Scheduled a Geek Squad Member to take a look at it and said it was repairable or could be exchanged for a new TV since it was a recent purchase. The household agreed to return it instead because my mother doesn't really trust anything that comes damaged out of the box and everyone else agreed to actually go with a projector for a theater experience. A pick up date and time was scheduled at a later date and when that date arrived the TV was picked up and taken away (I have all the receipts from each trip). I was told it may take about a week or so to process the return and that sounded reasonable.
A month and a half later I was still charged for the TV. I contacted Best Buy customer service and was told to contact my credit card company in regards to the refund. I reported an unauthorized charge to the credit card company (It was a Best Buy Credit Card and I do believe they were in the process of changing over to Citi at the time) due to no one at the company couldn't do anything during the transition. A few weeks later after submitting all the documents/information I had in regards to the original purchase they refunded me my money stating that the case had been resolved. Yay happy day!
Then four months later I get a surprise charge for the exact same amount I got refunded for the TV. I attempted to refute the charge (but couldn't because of how it was logged as a transaction) and contact the credit card company and was told that my return was processed as an exchange and that is why they had to recharge me. I was then told to contact Best Buy, which I did, and they explicitly told me that my purchase was processed as a return. I have been bouncing between both Best Buy Citi and Best Buy itself and no one is getting back to me with what's going on. It's ticking me off because I'm avoiding using my Best Buy Credit Card in the mean time until it gets resolved. It's also acruing late payments because I refuse to pay for something I don't have.
So, I'm super cranky about this whole situation and have not received contact from either party. So I need someone to contact me asap about this (phone, email, even on here!) before I flip a switch and end up yelling at a poor unsuspecting phone rep who has the unfortunate luck of answering my flipping call...AGAIN.
Solved!
Go to Solution.Hello Iduncurr-
It sounds like what should have been a fairly simple return has turned into a bit of a nightmare for you. The situation certainly seems to have become complicated with your credit card company telling you one thing and Best Buy telling you another regarding the return of this TV. I absolutely apologize for the frustration that this has caused you.
I would be happy to see what I can do to look into this further for you, but to do so; I will need some additional information. If you could send me a Private Message with the Customer Service Pin from the original TV purchase, I would definitely appreciate it. You can send me a Private Message by logging into the forum and clicking on the button across from my signature on this post.
I look forward to hearing back from you and hopefully we can get this resolved!
Sincerely,
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message
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