Re: Welcome and Introduction

When we post questions or issues here, does HP help to answer them or is this area primarily for customers to TRY to help each other?
I just had a look in the forum and I see a lot of questions that seem to have been unanswered for several months.
Thanks
Bruce

Thank you for visiting the HP Support Forums. This is a user-to-user community, and not a venue to receive direct help or feedback from HP. If you have feedback for HP about their products or services, please use the link below:
http://welcome.hp.com/country/us/en/wwcontact_us.html
If you have any further questions or concerns, please feel free to send me a Private Message.
Thanks!
Wendy M - HP Support Forums Moderator
Click the Kudos star as a way to say "thank you" for helpful posts.
Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else.
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Welcome and Introduction

Welcome to a brand new section of HP Total Care Forums, Did You Know!
The purpose of this section will be to educate you on news and topics that are relevant to this community. Visit this area often for posts and updates related to events such as forum events, forum success stories, product and support news, top forum users, highlighted forum hot topics of the week and other helpful information.
Some of the people you will see contributing often to this area include those you may already know:
DaniW: Global site manager for HP’s Consumer Forums and enjoys working with social media and Web 2.0 on the customer front.
Katie_H: English Community Manager and Global Lead for Expert Day. Katie has been with HP for five years and is passionate about social media.
LoisT: Another long-time HP'er, Lois runs HP’s customer operations social media team and loves connecting with people all over the world.
SiobhanF: Community engagement manager, helping to ensure HP customer support is top notch.
Be sure to check back frequently for the latest updates. Thank you for visiting, we are very excited at the opportunity to engage in further interaction with our valued customers.
HP Product Expert for the Officejet Pro X Series.
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paint program. there is numbers in the bottom screen of the program
can these be changed and what is the measurement? in mm cm or decimals????

Is the Welcome and Registration sequence a one-time thing?

Greetings,
Since I live and work overseas, I have had my new 2.53 Macbook Pro shipped to a friend visiting the US, who will hand carry it to me in a few days. She has already given it the white glove inspection for dings and dents, since the first one I ordered had souring pad scratches to the left of the trackpad (yes, right out of the box). That one was sent back immediately...I didn't even turn it on!
On to my question: I would really like my friend in the US to turn the MBP on for the first time to check out the LCD and to listen for fan buzzing noises while she is still in the US, in case this one has to be returned too. BUT I am concerned that perhaps the opening "Welcome" and "registration" sequence when the computer is turned on, for the first time, is a one time thing, and obviously, I need to register it in my name. Plus, I like watching the welcome sequence.
Is there a way for my friend to turn on my Macbook Pro, look and listen for defects with the LCD and fans, but then somehow shut the computer down in a way where the whole welcome and registration sequence will launch again when I receive it and turn it on for the second time? If this cannot be done, I obviously will not have her power it up, but wait until it arrives to me in a couple of days.
Many thanks everyone for the help and advice.
Chris
El Salvador

I would have no way to know. Historically some data collectors have published user responded problem/defect surveys, but none have been reported since the early 2006 product releases. At that time MBPs had about a 30% problem/defect percentage, but that included any one of about 20 or so things a user could report including things that may not have even been true defects.
I purchased my new MBR about two weeks ago, and so far not a single problem. In fact since 2006 I've purchased a first and second generation MBP in addition to the most recent model, a second generation MB and iMac, and a first generation Mac Pro. I haven't had a single problem with any of them.
All I can tell you is that a small minority of users post here - those having problems some of which they may have caused themselves. And you cannot trust any media hype over supposed problems because they base their stories on what they read here then blow something completely out of proportion.

HELP! laptop wont load past Welcome and warranty out

I have an HP Pavilion g6 with Windows 7 Home OS. I have no repair disc/install disk as I bought it brand new with the OS already installed and ready to use. I bought it in Fall 2011, so my warranty is out and I can't get help from Tech because they want to charge me just to talk to me over the phone without a warranty.
My laptop will load until the Welcome screen, and I have seen many posts already about this issue, however they are all able to load in Safe Mode and/or still have their warranty. I cannot load in Safe Mode. System Tune-up will not complete, stops halfway through as Failed, Startup and Run-in tests also fail. I already had problems back in March this year and had to restore to factory settings.
What boggles me most, is it was working fine until 2 a.m. this morning, when i stopped playing Fallout NV - was offline, have not connected it to internet for some months now. However, after the game I unplugged my laptop and took it upstairs and plugged it in in my room, and since then it hasn't worked. I can get to the boot options (Esc, F2, F8, F9, F10, F11, F12), but unable to do system repair due to no disc, and even though when I restored it to factory settings in March and made sure to do a Restore point at that time, the OS is not finding that restore point at all. It is not acknowledging any external hard drives I attach so I can do a new restore point. I don't want to just lose my photos - they are the only photos I have of my children (i think this is why most of us don't want to just restore to factory settings all over again).
Is there any way to do get it up and running again without losing literally EVERYTHING? I don't give a crap about the games or apps, those can all be installed from Steam later on again. But i don't want to lose my photos and baby vids and documents.
Thanks in advance,
Ree

Hi Ree,
Here are a couple of methods you could try to back-up your existing data.
1. One possible way to try and retrieve your files from a non-booting drive is to follow the process detailed in the link below. The Ubuntu operating system CD you create can run from the CD alone ( ie it doesn't have to install on the Hard Drive ) and I've often found it to be successful in retrieving data even from a failing Hard Drive. When you've created the CD, follow the instructions and see if you can back up your existing files.
http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windo...
2. Another option would be to remove the HDD, place it in an external caddy - an example is on the link below - connect this to another PC and see if you can access your files.
External HDD Caddy 2.5".
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Welcome and Rules of Engagement

Welcome to the <i>Business Process Modeling Methodologies</i> forum!
Please see our <a href="https://www.sdn.sap.comhttp://www.sdn.sap.comhttp://www.sdn.sap.com/irj/sdn/wiki">Wiki FAQ</a> and use the search before you post. More detailed <a href="https://wiki.sdn.sap.com/wiki/display/HOME/RulesofEngagement">rules of engagement</a>, can be found on the Wiki.
Tool-related questions (such as workflow) are best dealt with by putting them in the correct tool forum (see Read about the Redefined Business Process Modeling Methodology Forum).
Happy posting!
The Community Team

While posting a new thread kindly differentiate between questions and announcements.
If it is an announcement (like Offline Meetup) then please uncheck the "Mark this thread as a question" checkbox while Creating a new thread.
Happy posting!
The Community Team

New sample database to work through admin 1 and Introduction to SQL

I'm very new to Oracle, even databases for that matter. Just completed the Introduction to sql and dba admin 1 courses. I would like to work though all the course material at home.
I have installed oracle 11g on my Windows 7 machine as well as SQL developers 3. I have unlocked the HR user and pointed the java.exe to the correct path
How do I set up or startup the sample hr database so I can work? and how do I make a connection to that database with SQL developer, in order to run SQL's
Please help!
Dave

Pl identify the exact versions of "11g" and "Windows 7".
Pl see the Sample Schemas Guide - http://download.oracle.com/docs/cd/E11882_01/server.112/e10831/toc.htm
HTH
Srini

Welcome and Activation Email Question

Hi, I have used the User Registration Wizard to create a registration process. I am pleased to say that it is working just fine. Thanks to the ADDT for giving this rookie the ability to do this. However I have a change I need some help with. It appears both the Welcome & Activation are sent at the same time, and I have some new users disregarding the Activation Email because they opened the Welcome Email first. They then try to login only to get the this account has not been activated error. Is it possible to delay the sending of the Welcome Email till after the account has been activated?
PS; I'm using PHP
Thanks
Dennis

Hi Dennis,
one would certainly have to modify whatever code in the ADDT "includes" libraries to apply a "delay" between those two emails.
Guess the most straightforward solution would be to add a distinctive note to your Welcome email telling folks they´ll have to read the Activation Email first and activate their account.
Cheers,
Günter Schenk
Adobe Community Expert, Dreamweaver

Troubleshooting and Introduction for Exchange 2007/2010 AutoDiscover - Details about "Test E-mail AutoConfiguration"

AutoDiscover is a new feature in Exchange 2007, to provide access to Microsoft Exchange features (OAB, Availability service, UM) for Outlook 2007
clients or later.
We can determine whether problems related to AutoDiscover via OWA.
For example:
OOF is not working in Outlook Client but it is working in OWA.
When we realized this issue is not related to Outlook Client side and network side after performing some troubleshooting steps, it should be something
abnormal on AutoDiscover.
There is a common tool to check AutoDiscover in Outlook, Test E-mail AutoConfiguration.
Today, we will introduce AutoDisocver and “Test E-mail AutoConfiguration” in details. Hope it is helpful for AutoDiscover troubleshooting and self-learning.
1. Differences between “Test E-mail AutoConfiguration” and other tools
The “Test-OutlookWebServices” cmdlet allows us to test the functionality of the following services:
Autodisocver
Exchange Web Services
Availability Service
Offline Address Book
When we run “Test-OutlookWebServices”, it returns all the web services’ states.
However, some information are useless for some scenarios.
For example:
We just want our Exchange 2010 Server working internally. So it is unnecessary to enable Outlook Anywhere.
However, when we run “Test-OutlookWebServices”, it returns Outlook Anywhere errors because the Outlook Anywhere does not need to been enabled.
In contrast, using “Test E-mail Autodiscover” is more intuitive.
If there is any problems, it will return error code from the test result, like 0x8004010F etc. We can do some research from TechNet articles or MS
KBs.
Although it is difficult to say where the specific problem is just via the error codes, we can combine with IIS logs to perform troubleshooting and
find the root of problem.
2. How to use “Test E-mail AutoConfiguration” Tool
a. Open Outlook, we can find there is an Outlook Icon at the right bottom of System tray. Holding down “Ctrl” button and right click the Outlook Icon, we will see “Test E-mail
AutoConfiguration” option. Please see Figure 01.
Figure 01
b. Click “Test E-mail AutoCofiguration” and input user name, uncheck the “Use Guessmart” and “Secure Guessmart Authentication” checkboxes, then click “Test”. Please see
Figure 02.
Figure 02
c. “Test E-mail AutoConfiguration” result panel and log panel. Please see Figure 03 and Figure 04.
Figure 03
Figure 04
3. How to understand “Test E-mail AutoConfiguration” result
According to the Figure 03, we found there are many URLs in the “Test E-mail AutoConfiguration” result panel. Let us understand the details of these
URLs.
If we these URLs are not the correct ones, we can re-setting or re-creating them via commands.
- Internal OWA URL:
https://vamwan310.vamwan.com/owa/
OWA internal access.
- External OWA URL:
https://mail.vamwan.com/owa/
OWA external access.
- Availability service URL:
https://vamwan310.vamwan.com/EWS/Exchange.asmx
Free/Busy, OOF and meeting suggestions.
- OOF URL:
https://vamwan310.vamwan.com/EWS/Exchange.asmx
Out of Office access.
- OAB URL:
https://vamwan310.vamwan.com/OAB/023ef307-b18a-4911-a52c-de26700f6173/
OAB access.
- Exchange Control Panel URL:
https://vamwan310.vamwan.com/ecp/
ECP access.
4. AutoDiscover Tips
- AutoDiscover Service itself is a web application running on the AutoDiscover virtual directory (not a server service) designed to provide connection information to various
clients.
- The AutoDiscover service is automatically installed and configured when CAS role is added to any Exchange Server.
- AutoDisocver virtual directory is created in IIS within the Default Web Site.
- A Sercive-Connection-Point (SCP) object is created in AD.
- The SCP contains a URL to the AutoDiscover service. This is for intranet clients so they do not have to use DNS to locate the AutoDiscover service.
- In AD this object is located at the following location:
DC=<domain>, CN=Configuration, CN=Services, CN=Microsoft Exchange, CN=First Organization, CN=Administrative Groups, CN=Exchange Administrative
Group, CN=Servers, CN=<CAS Name>, CN=Protocols, CN=AutoDiscover, CN=<CAS Name>
- Setup creates the AutoDiscover URL based on the following structure:
<CASNetbiosName>.domain.com/AutoDiscover/AutoDiscover.xml
If a PKI certificate is not already present, a self-signed certificate is installed on the Default Web Site.
To help allow this certificate pass the Issues to test it is set up with a Subject Alternative Name containing urls.
If a PKI certificate is present, that certificate is utilized and configured for use in IIS.
The Outlook Provider is used to configure separate settings for the Exchange PRC protocol (internal to network), Outlook Anywhere (Exchange HTTP protocol), and WEB:
EXCH, EXPR, WEB
The
EXCH and EXPR setting are vital for the proper configuration of Outlook.
5. AutoDiscover Workflow
General Process flow:
There are various components surrounding the AutoDiscover Service and all are necessary to complete a request. Including IIS, AutoDiscover service
itself, the provider, and AD.
a.
Client constructs service URL and submits Autodiscover Request. First attempt to locate the SCP object in AD. So, DNS is not needed.
b.
IIS Authenticates User.
c.
Is the Autodiscover service in the appropriate forest?
+ If YES.
    1)
Parse/Validate Request
    2)
Is there a provider that can service the Request?
++ If YES
      a)
Config provider processes request and returns config settings.
      b)
Return config setting to client
++ If NO
Inform client we cannot process request
+ If NO.
Redirect client to Autodiscover service in the appropriate forest.
Methods to find Autodiscover services: SCP and DNS
Domain-joined
a. Find SCP first.
The SCP contains the URL to the AutoDiscover service.
URL: https://CAS01.contoso.com(CAS’ FQDN)/AutoDiscover/AutoDiscover.xml
If more than one SCP object is found in AD (it means there are multiple CAS servers in the Exchange organization), Outlook client will choose one of the SCP entries that
are in the same site to obtain the AutoDisocover URL.
b. If we cannot find SCP object, then Outlook client will use DNS to locate AutoDiscover.
Outlook parses out the domain (SMTP suffix) via your EmaiAddress, then attempts to connect to the predetermined order of URLs via the suffix.
For example: If my email address is
[email protected]
Outlook tries POST commands to the following order of URLs:
https://contoso.com/autodiscover/autodiscover.xml
https://autodiscover.contoso.com/autodiscover/autodiscover.xml
NOTE: The URLs above is by design, hardcode
and cannot be changed.
c.
If those fail, Outlook tries a simple redirect to another URLs in IIS:
http://contoso.com/autodiscover/autodiscover.xml
http://autodiscover.contoso.com/autodiscover/autodiscover.xml
If none of these URLs work then DNS is most likely not set up correctly.
We can test that by pinging one of the above URLs.
If that is successful, we must ensure the URLs contoso.com or autodiscover.contoso.com are actually pointing to the CAS server.
If the ping fails then there is a chance that DNS is not set up correctly so be sure to check that the URLs are even registered.
NOTE: If contoso.com is a non-CAS server,
we should add a Host record with just AutoDiscover. And point that entry to your CAS server that is running AutoDiscover.
d.
If still failed, we can use DNS SRV lookup for _autodiscover._tcp.contoso.com, then “CAS01.contoso.com” returned. Outlook will ask permission from the user to continue
with AutoDiscover to post to https://CAS01.contoso.com/autodiscover/autodiscover.xml
Non-Domain-joined
It first tries to locate the Autodiscover service by looking up the SCP object in AD. However the client is unable to contact AD, it tries to locate
the Autodiscover service by using DNS.
Then, same as step b, c, d in
Domain-joined scenario.
6. How to change the AutoDiscover
service location order forcibly?
By default, Outlook client locates AutoDiscover service in that order above.
We can also change the order forcibly.
a.
If we want to locate AutoDiscover service via one of the autodiscover URLs, please running following command in EMS:
Set-ClientAccessServer -identity <servername> -AutodiscoverServiceInternalUri https://autodiscover.contoso.com/autodiscover/autodiscover.xml(URL
that you want)
b. If we want to locate AutoDiscover service via
SRV record, please follows this KB to set up SRV:
http://support.microsoft.com/kb/940881
7. How to check AutoDiscover Healthy
a. We should make sure the AutoDiscover
is healthy before using AutoDiscover to perform troubleshooting.
b.
We can browse following URL in IE explorer:
https://autodiscover.vamwan.com/autodiscover/autodiscover.xml
If it returns “code 600”, that means AutoDiscover is healthy.
Screenshot as below:
c. AutoDiscover itself returns errors to the requesting client if the incoming request does not contain the appropriate information to complete a
request.
The following table explains the possible errors that could be returned.
Error Value
Description
600
Mailbox not found and a referral could not be generated.
601
Address supplied is not a mailbox. The provided email address is not something a client can connect to. It could
be a group or public folder.
602
Active Directory error.
603
Others.
The 600 “Invalid Request” error is returned because a user name was not passed to the service. That is OK for this test because this does confirm
the service is running and accepting requests.
d.
If AutoDiscover service is not working well, I suggest re-building the AutoDiscover Virtual Directory for testing.
Steps as below:
1) Running following command in EMS to remove the AutoDiscover VD (we cannot delete it via EMC):
Remove-AutodiscoverVirtualDirectory -Identity "CAS01\autodiscover(autodiscover.contoso.com)"
Please refer:
http://technet.microsoft.com/en-us/library/bb124113(v=exchg.141).aspx
2)
Running following command in EMS to verify whether we have removed the AutoDisocver VD successfully:
Get-AutodiscoverVirtualDirectory | FL
Please refer:
http://technet.microsoft.com/en-us/library/aa996819(v=exchg.141).aspx
3)
Running following command in EMS to re-creating a new AutoDiscover VD:
New-AutodiscoverVirtualDirectory -Websitename <websitename> -BasicAuthentication:$true -WindowsAuthentication:$true
Please refer:
http://technet.microsoft.com/en-us/library/aa996418(v=exchg.141).aspx
8. Common issues
a. Outlook Disconnection
Issue and Troubleshooting
Issue:
Sometimes the Outlook clients cannot connect to the Exchange server after migrating to a new Exchange server or changing to new CAS. The Outlook clients
always connect to the old CAS server.
Troubleshooting:
To solve this issue, we should change the SCP via following command:
Set-ClientAccessServer -Identity
<var>CAS_Server_Name</var> -AutodiscoverServiceInternalUri
https://mail.contoso.com(newCAS’FQDN)/autodiscover/autodiscover.xml
b. Autodiscover
Certificate issue
Tips on Certificate:
Exchange requires a certificate to run an SSL protocol such as HTTPS. We can use the certificate that supports subject alternate names (SAN) in Exchange.
This is to allow the certificate to support resources that have different names, such as Outlook Anywhere and the Autodisocver Web application.
Issue and Troubleshooting
Issue:
We receiver the Certificate Principal Mismatch error when we use a SAN certificate.
Troubleshooting:
1) Please determine the FQDN that the client
uses to access the resource. Steps as below:
OutlookàToolsàAccount
SettingsàE-mailàclick
the Exchange accountàChangeàMore
SettingsàConnectionàExchange
Proxy Settingsànote the FQND that list in the
Only connect to proxy servers that have this principal name in their certificate box.
2)
Please using EMS to determine the value for the CerPrincipalName attribute: Get-OutlookProvider
This command returns the result for the EXPR name.
3)
Please re-setting the CertPrincipalName attribute to match the FQDN via following command:
Set-OutlookProvider EXPR –CertPrincipalName: “msstd:<FQDN the certificate is issued to>”
9. Resource for reference:
Autodiscover and Exchange 2007
http://technet.microsoft.com/en-us/library/bb232838(v=exchg.80).aspx
White Paper: Understanding the Exchange 2010 Autodiscover Service
http://technet.microsoft.com/en-us/library/jj591328(v=exchg.141).aspx
Certificate Principal Mismatch
http://technet.microsoft.com/en-us/library/aa998424(v=exchg.80).aspx
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

HI,
I get following? when run the test? user is login to Domain A but accessing exchange in Domain B?

Free LabVIEW Basics and Introduction Courses Removed, Moved or Missing?

There use to be some very nice FREE Labview tutorials under: http://sine.ni.com/nips/cds/view/p/lang/en/nid/10647
Use to be a area called, NI Training / Tutorials
Free training materials:
Online LabVIEW Basics
LabVIEW Introduction Course - Three Hours
LabVIEW Introduction Course - Six Hours
Does anyone know where these went?
-SS
Solved!
Go to Solution.

So the corrected links are:
Online LabVIEW Basics
LabVIEW Introduction Course - Three Hours
LabVIEW Introduction Course - Six Hours
-SS

Challenges welcome and possibly accepted

I just got back into running after a while off and really dig this nike+ thing. I was wondering if we could start getting the challenges going. I don't know very many people, and of them none have the nike+. If you are interested let me know I think it would be a great motivator.
(also darn those people who are already messing things up with 520 miles run the first day on the rankings. we dont believe you, you just ruin it for everyone else. I sound like my mother so I will stop typing now.

http://bestrun.runboard.com
This is a temporary meeting place for Nike+ challengers until the community section on the Nike+ site becomes active.
Check it out.
iPod Nano Mac OS X (10.4.7)

My Logic-Pro8 disc box-set as been stolen MP wont start! welcome and blessing 2A!! Blayzay Lion Zion King Help!

Blessings to all it's my Leopard disc along with both box set Logic-Pro 7&8 got stolen, then to put Da butter on all this I tried a copied disk of Leopard and Bang! goes da macpro, not in sound As it won't boot! just makes a sound of air, and i am already in Cool/Jamaica and wonder where is the nearest Apple store not in J.A which could be of help.
So Where do I go from here? I had registered my sofware with Apple site Howevr in my case where do i get help in Cool Jamaica, anyone?
Thanks AnyOnE!

New build with big bang x-power board. Any help welcome and appreciated.

Started new build with big bang x-power board, i7 960 processor, 3 x 4gb mushkin cl7 ram and imation m-class 128gb solid state drive running Windows 7 ultimate x64. This particular SSD is probably just temporary. Since I don't have the SSD I really want (yet) and this 1 was given to me at no cost, by a friend who really hated it, I thought it would suit my current needs. The specs & reviews were not encouraging, but they were not exactly "terrible" either.
Anyway, I was unable to install the OS on the Imation drive, while connected to a sata2 port. Got repeat bsod despite many variations in settings, including fail safe defaults. After clearing cmos and switching to a sata3 port, I got it to install no problem after putting settings back to cpu voltge: 1.35, dram voltage: 1.65, mode: AHCI and all others: default with only 1 RAM module seated.
So... I think this may be a BIOS issue and was hoping someone could point me to the most recent BIOS version available for me to update my BBXP board. I believe v1.6 is what i'm looking for, unless my info is outdated. Since my plan is ultimately to run the OS from an SSD using a sata2 port, I definitely want to resolve this, and hopefully any other issues with the v1.0 BIOS that I just haven't encountered yet.

Thanks again HU16E, and sorry for any confusion and/or lack of information. I'm guess you can tell i'm still new at this, but I'll try to do better with specifics in the future -please forgive me.
SSD = Solid State Drive. The brand of this particular solid state drive is "Imation" and the series is "M-Class." It is a sataII device that would not install the OS while connected to any of the sataII ports on the board. Initial attempt was made with all settings on auto. When that didn't work, I adjusted voltages because it seemes unstable with repeat freezes and restarts. The install seemed to start ok with adjusted voltages but still would not complete.
I then moved the sataII drive to a sataIII (marvell) port, put all settings back on auto and the install went further (loaded files, copied files, expanded files, etc) but would froze several times during windows start up attempt. I then changed cpu & dram voltages back to the adjusted values I tried when the drive was connected to the sataII port and everything worked fine. Tested under load for 4 hours and no problems of any kind. Its still working now. I do however suspect I will have many more problems when I move the solid state back to a sataII port, or when I add my other Hard Disk Drives.
BIOS version showed: 1.0.0 but i can check again to assure I didn't misread anything in my haste. If i'm mistaken, I will post the correction. Hope I answered everything the way you wanted & didn't just make matters worse and more confusing lol. thanks for the link as well, i'll check on it asap

Someone should tell Skype how user-unfriendly their set up and introductions are.

If you go through the questions about making a call and adding contacts, you will see scads of very frustrated (potential/frustrated) users who can't get started or re-started. Why is this? It is because the Skype intro and help material omit a crucial point, and Skyype personnel don't seem to be interested in or are not aware of this problem. Here is the crucial point: You don't make calls using any of the Skype pages (as far as I can tell) you get on the Internet (such as your account page, the try Skype for the Web beta, or through the help ages). Instead, if you have downloaded and installed Skype properly, you should have (at least on a Mac) a Skype icon (a white S on a blue background) at the bottom of your monitor - It's on the bar that Apple hides but that can be called up by dragging your cursor way below the screen and waiting about a second or two). Click on that, and a calling screen should come up. Somebody, please contact Skype (They don't seem to want people to do that, so it might be hard`) and tell them to add the simple point that to make a Skype call, we need to click on the Skype icon on the tool/app bar at the bottom of the monitor!!!!!!!!!!!!!!!!!!!!

vi__ wrote:
Next step, remove her nokia messaging account from my E72 in order that I may have my account back on my e72. When this was done the wife receives an email telling her that her subscription had been cancelled from her 5800, I assume becasue it detected me using it from my E72 when removing the accounts.
So, I try to re-setup nokia messaging on her device again on, it should be a lot easier as she now has a nokia messaging account right? When I enter her nokia messaging email address it will automatically associate the nokia messaging account with the 5800 again, right?
WRONG
At the very least you would need to contact Nokia to re-instate your wife's account and I hope you are on Orange as otherwise you won't get very far in the UK as here:
/t5/Messaging-Email-and-Browsing/Nokia-Messaging-Has-Aligned-with-Orange-UK/m-p/764736/highlight/tru...
Happy to have helped forum with a Support Ratio = 42.5

Can someone help "THIS NU-B" please!!!

Hey everyone,
   After putting of task of getting a new phone (my BB8330) I finally got it and have been tinkering with it. And ran into several issues. . . . but this is the most important one so far! Here goes: Never owning such a cool phone as I do now, it wasn't hard to navigate the phone and its options and capabilities. However, there were several media files that I quickly learned how to hide as an option under its properties tab, and in doing so, when I went back to un-click these media files, it would show up in the new media folder I created, but does not show the media?
   I've made several attempts and at trying to re-open these files but was unsuccessful at doing so, and the message that kept prompting on my device reads as follows:
   Unable to display file/Media Card/Blackberry/pictures/XBBxMX/throbbin 3.rem
   I am at my wits end, and took the time to familiarize myself with this forum browsing through to see if anyone else had this similar problem and again, UNSUCCESSFUL! So, I had these origional files sent from another blackberry user, saved these files in the pictures section of my phone's media card memory, clicked hide under each one's properties option, was able to un-click hide to show the media, but not able to view it!
   Please please please, I hope some one can help me.........
Advanced ALOHA and Much MAHALOs to those who can help me resolve this problem.
hoping to hear from you soon,
JSFM007

Greetings, and welcome to the BlackBerry.com Support Forums.
It is always helpful to receive help, to include your carrier name, so that when you have a question, that information won't need to be asked up front. Also, stating your device Operating System version is normally another common question, found on your BlackBerry at Options > About, third line down, looks like "v4.x.x.xxx"
Likewise, you posted in the Welcomes and Introduction, not the place for asking questions.
Nevertheless...
JSFM007 wrote:
   Unable to display file/Media Card/Blackberry/pictures/XBBxMX/throbbin 3.rem
You have your Media Card set to encrypt your media card. Open Options > Security > Encryption > and see the setting for Media Card. This setting could be at Options > Security > General Settings according to the operating system of your device.
JSFM007 wrote:
So, I had these origional files sent from another blackberry user, saved these files in the pictures section of my phone's media card memory, clicked hide under each one's properties option, was able to un-click hide to show the media, but not able to view it!
That is where the 'rem' extension is coming from. Now, if that ecrypted file is sent from another device, it is ONLY viewable ON the device on which the encryption is set. You can't move the files to another BlackBerry and view them. That's the point of the encryption.
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Curve 8900 won't view surveilence cameras correctly

Hi!
I am a locksmith with Carl's Lock Shop in Co. Spgs, CO.
We view a particular web site with our shop cameras in order to sell our services...
The web site is www.videoalert.net
You will automatically be re-directed to thier mobile site...
should say "mobile access" or "mobile viewer" at the top...
Enter user name ppp and password pp then click next...
Choose either rover1 camera or pan and tilt (camera 2 is is disabled)...
Now the image, if you have any other Black Berry other than a Curve 8900, will update every few seconds with still pics...(no Blank screen between pics)
If your un-fortunate enough to have been suckered into buying a Curve 8900 you will get one image for about five seconds then instead of refreshing it just goes to blank screen...(if it does refresh it will just blink a half secord glimpse of the pic every thirty seconds or so)
T-Mobile Black Berry/ PDA support is no help at all...(have tried every setting in the phone and some settings only an **bleep** would attempt)
Have been connected with Black Berry support to no avail also...(if 877-255-2377 case # 7151298 was a legit deal( they seemed kinda dumb)
If you let the screen saver come on it will bring up a permanent pic that will not refresh...(Same thing as turning off java script in browser config)
It's painfully obvious to even a moron like myself that this new Black Berry has a different Java scpript or operating system that is not compatible with this particular 3rd party web site, that neither T-Mobile nor Black Berry are responsible for...Duh
I don't need them to tell me that...
I figured that out before I called them and spent hours trying to fix the un-fixable...
Dumb as I am, I know when I have bought a "Pig-In-A-Poke".
Oh Yeah the Streaming video on this piece of junk skips and locks up unless your on Wi-Fi so don't believe the "Hype" about how good it plays...
"IF" anybody has any ideas on what will fix this thing...
Call me direct at (phone number edited out for privacy)
Thnx,
Stang
problem not solved...
cliked solve button inadvertantly...
Message Edited by Stanghurd on 06-22-2009 04:21 PM
Message Edited by Jonathan_K on 06-23-2009 01:42 PM
Stang

Hi and Welcome to the Forums!
This area of the forums is for Welcomes and Introductions only...no device support here. Your post will shortly be moved to the proper place so that the right experts can see it and provide assistance:
http://supportforums.blackberry.com/rim/board?board.id=8900
Good luck!
Message Edited by sdgardne on 06-22-2009 12:40 PM
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Re: Welcome and Introduction

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