Receivables Customer Statement Issue

Hi,
While running customer statements the total amout due for the month doesnot considering the unapplied receipt amount for that customer.
For example the customer statement due is $400 and there is a unapplied amount $100 for this customer . But still the total balance due comes as $400. The client wants it to show as $300.
Is there any set-up we need to change while running the customer statement program?.
Appreciate any pointers..
Thanks,
Robert

hi,
the amount $100 is unapplied status.
customer balance is due $400
without applying the balance of $100 it wont affect the customer balance.
Regards,
Srikanth

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Receivables Customer Statement report

Hi Friends,
I am an Oracle finance functional consultant. I got into an issue in regards to Receivables Customer Statement report in Oracle Receivables, when i run this report for one customer, i can see the ON ACCOUNT receipt amount as one of the lines in the report. But, for another customer, when i run this report, i can see the ON ACCOUNT receipt amount included in the total amount, but not one of the lines. Can someone please help me knowing the reason behind?
Thanks in advance..
Regards,
Venkat

Hi;
I suggest close your issue here as answered than move your issue Oracle Discussion Forums » E-Business Suite » Financials which you can get more quick response
Regard
Helios

Customer has received customer statement thrice via F.27 Transaction

Hi All,
Customer has received customer statement three times when the user generated using F.27 transaction.
I wanted to check if this transaction was executed trice and hence customer received this statement thrice.
Where can i check the transmission requests for F.27? or please tell me the possible reason for this issue.
Regards,
Divya

Hi,
Can anybody give resolution to above posted issue!
Thanks,
Deep.

Opening balance and closing balance on Receivables Customer Statement repor

I need an opening balance and closing balance of the customer statement in one report. Currently I developed a custom Customer statement report in report builder 6i. I developed a custom procedure to retrieve the previous statement balance. I’m able to successfully retrieve ending balance statement with sysdate but if I go back to previous date or previous statement date then I’m not getting the right ending balance of the report.
Even the seeded api arp_customer_aging provides the ending balance for sysdate but not for previous dates because this api always looks back to amount due remaining column(ar_payment_schedules_all).
Did any one ever develop a custom logic to get previous balance and ending balance on one single customer statement?

Hi,
I am working on the same logic. My program loads opening and closing balance and a list of items everyday. The GL_balances table gives you current balance but if you want the previous balance, you have to use : "gl_daily_balances" table and provide accounting_date for which you want the balance.
Hope this Helps!
Yogini

Customer statement issue - reg.

Dear All,
When the user executes f.27 to print customer statements in a batch, the statement with negative balance is picking up positive balance from the previous invoice with positive balance. When i tried the same for different customers I didnt get any error. Kindly advice me in this regard.
Regards,
P.Krishna Chaitanya.

Dear P.Krishna Chait...
please check your corespondence under control tab .(what you given is it relevant to your requirement. mostly we use SAP06 account statement
Regards
shankar

Receivable Customer Statements

Hi,
While running customer statements the total amout due for the month doesnot considering the unapplied receipt amount for that customer.
For example the customer statement due is $400 and there is a unapplied amount $100 for this customer . But still the total balance due comes as $400. The client wants it to show as $300.
Is there any set-up we need to change while running the customer statement program?.
Appreciate any pointers..
Thanks,
Robert

Dear,
Try BW reporting. As its not available in standard SAP [as far as I know]. I do remeber using tables OJDT and JDT1 you can build the report.
Regards,
Syed Hussain.

Customer Statement Report converted from PLD to CR - extra datasource issue

Hi All,
We've come across an issue where we have used the Crystal Converter to convert a PLD layout of the Customer Statement (Collection) Report to a CR layout (done via CR 2008 using the 8.8 standard integration).
The layout converted fine and we've got most standard fields working and showing the correct values etc. However we had a requirement to also bring in the Original Document Amount into the layout (which is not a standard PLD field unfortunately!) and we had to do it via an extra datasource based on a pretty straightforward view we created in that company database - which contained columns CardCode, DocName (which was the transaction type + number e.g. IN 12345) and of course, DocTotal.
We then added the datasource (via ADO connection) and linked the DocName to the Reference field that is already present in the standard layout and contains the same data as our cutom DocTotal - and remarkably, this actually produced the correct results - i.e. we managed to get the Original Document Amount to appear in the lines of the statement together with the open invoice balance, reference, posting date, due date etc - however this seems to affect the other areas of the layout - and we lose the header and footer information completely; whilst retaining only the lines level information.
We've tried a few things such as linking the CardCode to a header field as well but it doesn't seem to bring the rest of the layout back. So in a nutshell, as soon as we bring that extra field in from the added datasource, we get the correct original document amount appearing in the lines but that's all we see in a print preview - the line level data of the statement. The header and footer information disappears.
And here is the big question - any thoughts on this and has anybody experienced a similar problem in an integrated CR? We think it may possibly be due to the extra datasource - perhaps the 8.8 - CR integration doesn't know how to handle the additional datasource AND it's own standard datasource (which is referencing the PLD fields) properly yet?
Thoughts please because I'm sure this will turn into a common issue sometime soon.
Edited by: Mohsen Qureshi on Jul 2, 2010 11:04 AM

Hi Mohsen,
Perhaps you are able to help me.
I have successfully converted the SAP system 'Customer Collection Report (One Page per Customer)' PLD into Crystal using the Crystal converter. I now run my customer ageing report in SAP, however, when i print preview the Crystal layout, the "detail" section of the report repeatedly displays the "text" label of each field. I'm assuming this is because the system PLD for the collection report, does not use database fields for the detail/repetetive area - instead it uses text fields to pull through fields such as document no etc etc.
I would have throught that a crystal conversion from an untouched system layout would have worked, but it hasn't.
My question - Did you have to perform any additional work to the crystal report after the conversion?
Any suggestions or tips on how to get the system would be greatly appreciated.
Thanks in advance,
George Kantzavelos

Customer Statement Report- Issue

Hi guys,
I am working on customer statement report in xmlp.
client requirement is to view the data as "SEPERATE SHEET SHALL BE PRINTED FOR EACH INVOICING CURRENCY.
I have G_Statement for header and G_statement_lines for main body lines.
For different currency like USD, GBP, I am able to get separate tags for G_statement and G_statement_lines based on the currency.
How do we acheive this in RTF template to display the datas based on each invoice currency?..
For e.g If USD currency, I need to display the datas in separate sheet.
If GBP currency, I need to display the datas in separate sheet.
welcoming your advice.
with regards
Ram

Hi pradeep,
Below are the same code which i am getting for customer statement report.
First LIST_G_STATEMENT is for GBP currency statement details
and second LIST_G_STATEMENT is for USD currency statement details.
How do we achive this to display each currecy statement in separate page.
please help on this..i have nt come accross this kind of issue.
1.) <LIST_G_STATEMENT>
<G_STATEMENT>
          <CUSTOMER_ID>1057</CUSTOMER_ID>
<SITE_USE_ID>1067</SITE_USE_ID>
          <STATEMENT_TYPE>BILL_TO</STATEMENT_TYPE>
          <TOTAL_AMOUNT_DUE>300</TOTAL_AMOUNT_DUE>
<CURRENCY_CODE>GBP</CURRENCY_CODE>
<LIST_G_AMOUNT_DUE>
<G_AMOUNT_DUE>
          <SORT_TRX_DATE>25-SEP-07</SORT_TRX_DATE>
<SORT_INVOICE_NUMBER>2030</SORT_INVOICE_NUMBER>
<TRX_SEQUENCE>2024</TRX_SEQUENCE>
<LIST_G_LINE_CLUSTER>
     <G_LINE_CLUSTER>
     <INVOICE_NUMBER>2030</INVOICE_NUMBER>
<TRX_DATE>25-SEP-07</TRX_DATE>
<TRANSACTION>Invoice</TRANSACTION>
<DUE_DATE>30-NOV-07</DUE_DATE>
<AMOUNT_DUE>300</AMOUNT_DUE>
<TRX_AMOUNT>300</TRX_AMOUNT>
</G_LINE_CLUSTER>
</LIST_G_LINE_CLUSTER>
</G_AMOUNT_DUE>
</LIST_G_AMOUNT_DUE>
</G_STATEMENT>
2.) <LIST_G_STATEMENT>
<G_STATEMENT>
          <CUSTOMER_ID>1057</CUSTOMER_ID>
<SITE_USE_ID>1067</SITE_USE_ID>
          <STATEMENT_TYPE>BILL_TO</STATEMENT_TYPE>
          <TOTAL_AMOUNT_DUE>300</TOTAL_AMOUNT_DUE>
<CURRENCY_CODE>GBP</CURRENCY_CODE>
<LIST_G_AMOUNT_DUE>
<G_AMOUNT_DUE>
          <SORT_TRX_DATE>25-SEP-07</SORT_TRX_DATE>
<SORT_INVOICE_NUMBER>2030</SORT_INVOICE_NUMBER>
<TRX_SEQUENCE>2024</TRX_SEQUENCE>
<LIST_G_LINE_CLUSTER>
     <G_LINE_CLUSTER>
     <INVOICE_NUMBER>2030</INVOICE_NUMBER>
<TRX_DATE>25-SEP-07</TRX_DATE>
<TRANSACTION>Invoice</TRANSACTION>
<DUE_DATE>30-NOV-07</DUE_DATE>
<AMOUNT_DUE>300</AMOUNT_DUE>
<TRX_AMOUNT>300</TRX_AMOUNT>
</G_LINE_CLUSTER>
</LIST_G_LINE_CLUSTER>
</G_AMOUNT_DUE>
</LIST_G_AMOUNT_DUE>
</G_STATEMENT>
with regards
Ram

Customer statement PLD issue

Hi Experts,
I have a client who need to run the Customer Statements for specific dates in the posting date selection. When this is done the Prior Balance is not included in the total or the aging at the bottom. I see this is true for PLD and Crystal.
Is this just system behaviour, the prior balance only showing at the top, or should this be included in the total and aging as they are use to in other software?
Thanks for your insights,
Marli

Hi Marli,
This is the norm of B1. Your client should be able to get used to it soon.
Thanks,
Gordon

Currency Issue - Customer Statement

Hi All
Iu2019m looking for help I have a client that is trading in different currencies, system currency is R and their Bank is USD customers buy in different currencies e.g. Euro, USD, HK$ and in order for this to work from a banking perspective we needed to make the business partners all currencies but this is playing havoc with my customer statements.
Whatu2019s happening is that the system shows the account balance correctly it shows the invoice with the local value (Ru2019) and the foreign value (USD) as it was posted on the day but when running the customer statement it revalues the foreign value (USD) with the exchange of that day, the customer get his statement and the amount doesnu2019t match the invoice.
I understand that what its doing is correct in a way being that the system currencies is Rand but is there some way that one can have it pull through the amount as it is on the invoice without the revaluation.
Thank you
Ronald

Hi Ronald,
The customer statement will show the FC open balances according to the current date's exchange rate as these documents are open and are still be be settled.
As these documents needs to be settled, therefore it will show the balance to be set off at the current date.
You can refer to the Note No. 1225922, regarding the explanation on the same.
Regards,
Jitin
SAP Business One Forum Team

Customer Statement with opening and closing balances

Dear Forum,
The users want to generate the Customer Statement with opening and closing balances like the traditional one. The statement now generated gives the list of all open items as on date, but the users want the statement with opening balances as on the date of the begining of the range specified and the closing balance at the end of the period for which the statement is generated. Is there a way to generate the same from the system.
Thanks for the help.
Regards,

Hi,
SPRO> Financial Accounting (New) > Accounts Receivable and Accounts Payable > Customer Accounts > Line Items > Correspondence > Make and Check Settings for Correspondence
You can use the program RFKORD10 with correspondance type SAP06 for your company code
This program prints account statements and open items lists for customers and vendors in letter form. For account statements, all postings between two key dates, as well as the opening and closing balance, are listed.
Regards,
Gaurav

Customer statement

I m creating customer statement . In BSID and BSAD only closed and open items are avilable .Can anyone suggest me in which table the actual amounts paid by the customer are available. or how to calculate the paid amounts from
BSID and BSAD . Thanks regards

Hi Srinivas,
You can find the amount paid by the customer in the same tables. Whenever you receive the payment from the customer you post a document. Select all the documents by document type you will get the total amount paid by the customer.
And there is a standard report in SAP which gives Customer Payment history ( S_ALR_87012177).
Regards
RS

Customer statement with cheque details

Hi
My client requires a customer statement including the cheques deposited for collection and the post dated cheques received from the customers. Please tell me this requirement can be met through any standard reports or should I go for a development ?

You need to go for development. Populate check number in Reference field or Assignment field. In custom development, read line items with posting key 15 and get document number for that line item, in this document read, check number & line item with bank G/L account which has exact check amount. Amount on line item with PK 15 is not aways check amount as there may be residual due to partial payment, small difference charge off etc; amount on PK 15 is clearing amount.
I hope this helps.

Customer Statement with Consolidating BP

If Invoice is posted to Customer who is attached to a Consolidating BP, posting of Invoice is posted to Consolidating BP only and Customer Statement does not show this Invoice for the specific Customer BP except appear in the name of Consolidating BP even if the link to Consolidating BP is removed subsequently. New posting of Invoice to Customer after removing Consolidating BP will be posted to specific Customer but not reflected in Consolidating BP. This has been acknowledged by SAP as a limitation as most payments received is usually payable to Consolidating BP for all related Customers.
Kedalene Chong

Hi Peter
I think there is some misunderstanding as this message is different from the one about Currency.
We need to be able to print Customer Statement by both Consolidate BP and specific Customers related to the same Consolidate BP. Please refer to SAP Message 690264/2007
Kedalene Chong

Customer statement per date

Hi Gurus,
Client required customer statement on particular date not period wise. i have got customer period wise balances in table KNC1 & KNC3. but i required the date wise opening & closing balance?
In SAP i have got the table carry forward balance as period wise.
I have to carry forward the particular date closing balance to the next date as opening balance. please suggest me the table & field which help me to work out this issue?
Warm regards,
Dhananjay Rahane.

Hi
You can get this in standard report, through the report for customer line items in Local Currency. The same is available under Information System in AR under Line item Reports. If that does not suffice your reporting requirements, you can pick the data from FAGLFLEXA (Only if you are on New GL) and BSEG combination. Take help of you ABAPER for the same.
Regards
Sanil Bhandari

Receivables Customer Statement Issue

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