Received a movie as an itunes gift but i already have it. is it possible to get a credit?

I was sent a movie as an itunes gift. i already own it.
is it possible to get a credit?
I haven't downloaded it - still in my inbox.
thanks

I seem to be having the same issue, however, no browser has worked for me.
I have tried on my windows pc, Firefox, IE, Chrome and Safari. As well as using the command prompt to force open the link with this command: iTunes.exe /url "itmss://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/longUrlHandler?cacheK ey=MZFinancelinkAccountPageb95c64b3df2e3a30a8d94ee87dbeb12f&ign-mscache=1&ign-ms r=http%3A%2F%2Fwww.disneymoviesanywhere.com%2Fsetting%2Faccount%2Fsync-account%2 F"
When this all failed I went to my parent's iMac and logged into my itunes account there and used Safari on their machine but I got an error saying that the itunes store wasn't avaliable. I authorized that computer as well.
I'm at wits end here. I really just want to make this work
Edit: Thae farthest I have gotten it to go is to open itunes. It loads to the store then just does nothing. No prompt to link accounts.

Similar Messages

  • I saved a spreadsheet to iCloud now I can not access it.  The message I get say I need a newer version of Numbers but I already have it.  How do I get access to my document on iCloud?

    I saved a spreadsheet to iCloud now I can not access it.  The message I get says I need a newer version of Numbers but I already have it.  How do I get access to my document on iCloud?

    Please see this user tip:
    Need newer version of Numbers to open file

  • HT201493 I can't accept a request for find my friends. It says to download it from the itunes store, but I already have it downloaded.

    How do I accept a request?

    Hi kmarm,
    Welcome to the Support Communities!
    I would suggest deleting the app from your iPhone and redownloading it:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    Cheers,
    - Judy

  • HT1541 I've sent and resent an itunes gift but the recipient has yet to receive it

    I've sent an itunes gift but the recipient never received it.  I've resent it twice and they're still not receiving it.  How long should it take to receive it?!

    masarati wrote:
    someone has bought me an itunes gift....
    are you both in the Same Country... If not this could be the cause of your issue.

  • HT204088 i have just put a £50 voucher onto my itunes account but when i have went to my apple tv to rent a movie it says i have to verify the voucher does anyone no how to do this please

    i have just put a £50 voucher onto my itunes account but when i have went to rent a movie on apple tv it says i have to verify the voucher does anyone no what to do please

    Hey there Kenspendiff,
    It sounds like you added credit to your iTunes Store account but in iTunes Store on the Apple TV you are being prompted for a verification. I would start by double checking that the gift has been redeemed to your account with this article either on your computer or iOS device:
    iTunes Store: iTunes Gift balances
    http://support.apple.com/kb/ht5035
    If so, then Restart the Apple TV:
    Apple TV: How to restart your Apple TV
    http://support.apple.com/kb/ht3180
    Restart your Apple TV by selecting Settings > General > Restart.
    If the issue persists, would you mind elaborating what the message says word for word?
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • I received an iPad 3 as a gift but, cannot activate it. Any suggestions?

    I received an iPad 3 as a gift but, cannot activate it.  Any suggestions?

    What computer, operating system and iTunes version are you using?
    FYI
    Complete guide to using iOS 6
    http://howto.cnet.com/ios-6-complete-guide/
    Guide to Built-In Apps on iOS
    https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
    You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
    Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
    Apple - iPad - Guided Tours
    http://www.apple.com/ipad/videos/
    Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
    http://www.youtube.com/watch?v=YT2bD0-OqBM
    http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
    http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
    How to - Articles & User Guides & Tutorials
    http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
    iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    You can download this guide to your iPad.
    iPad User Guide for iOS 5
    http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
     Cheers, Tom

  • Im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?

    im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
    i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?

    If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
    If you go beyond the credit from a gift card the balance will be billed to your credit card account.

  • HT5625 I'm trying to create a new Apple ID but when I was putting on my information, there's a box asking for an ITunes gift code. What's this and how can I get one?

    I'm trying to create a new Apple ID but when I was putting on my information, there's a box asking for an ITunes gift code. What's this and how can I get one?

    You're not obligated to insert a gift code. But you can purchase gift codes on the Apple online store (gift cards or certificates) or Apple Retail store
    Gift codes are pre paid cards so you can use credit on the iTunes Store to purchase content
    To create apple ID without payment method:
    http://support.apple.com/kb/HT2534?viewlocale=pt_PT

  • HT4914 I have a US iTunes account but no longer have a US credit card for set up, everything I purchase is with apple gift cards, how can I activate match?

    I have a US iTunes account but no longer have a US credit card for set up, everything I purchase is with apple gift cards, how can I activate match?

    You will only be able to use one account at a time with the Apple TV. This will mean that you can only rent or purchase content from one account, you would need to log out and into the other account in order to rent or purchase from that.
    You should however, be able to use content from both accounts in iTunes on your computer, provided that the content from the account that you are not logged into is authorised to be played on that computer. Consequently you should be able to AirPlay content from both accounts to the Apple TV from iTunes or play content from both accounts via the computer section on the Apple TV.

  • I received Elements 13 (disc install, not download) as a gift but do not have disc drive on my HP Ultrabook.  Am I able to redeem this for a downloadable version?

    I received Photoshop Elements 13 (disc install version, not download install version) as a gift, but do not have a disc drive on my HP Ultrabook.  After entering redemption code to obtain the serial number I expected (apparently naively) to have the ability to choose a downloadable version of the product to begin installation.  Does anyone know if there is a way to redeem this for a downloadable version?

    the program is free.  the serial number to activate is what costs money (and is what you hopefully received in that gift).
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I rented a movie in the iTunes Store but now when I want to watch it it says; 'cannot load the movie' while it says the download has been completed.. What now? I already payed for it.

    I rented a movie in the iTunes Store but now when I want to watch it it says; 'cannot load the movie' while it says the download has been completed.. What now? I already payed for it.

    Did you rent the movie on your iPad?  Are you trying to watch it on your iPad?
    Do you have WiFi connectivity when trying to start viewing the movie?
    You should have answered "yes" to all the above.  If not, that is probably the source of your issue.

  • How do you pay for apps using an iTunes gift card.  I have money on a gift card but only my credit card shows up as method of payment.

    How do you pay for apps using an iTunes gift card.  I have money on a gift card but only my credit card shows up as method of payment.

    After establishing the Credit Card account (i.e. after you have made purchases), you can remove the credit card information by editing your payment info, choosing "None".
    Settings>iTunes and App Stores>Apple ID>View Apple ID>Sign-in>Payment Information

  • I have an itunes gift card balance on my account however I want to use my credit card to pay for songs. It automatically uses my balance and doensn't give me the option of using my credit card. In detail how do I change it or must I use my balance first?

    I have an itunes gift card balance on my account however I would rather use my credit card to pay for my music downloads. I cannot find an option to choose credit card over my balance, it just automatically uses my gift card balance instead. Is there a way to change this? I have gone to account settings but cannot find a way to do this. Does anyone have any detailed information on how this could be achieved? Is it even possible? Thanks so much in advance!

    Sorry, but there's no way to force the iTunes Store to use your credit card. If there's a credit balance available, purchases will be deducted from that first.
    Regards.

  • I have a credit in the iTunes store but when i try to purchase an app, aim asked for credit card information.  How can I use my iTunes account to purchase apps?

    I have a credit in the iTunes store but when I try to purchase apps I am asked for credit card information
    Are there two separate stores.  How can I make purchases?

    same here but i cant purchase a movie or anything

  • I can´t watch movietrailers on Itunes movietrailers. It tells me to download Quicktime but I already have Quicktime in Mac OS X? I can´t update Quicktime either?

    I can´t watch movietrailers on Itunes movietrailers. It tells me to download Quicktime but I already have Quicktime in Mac OS X? I can´t update Quicktime either?
    Mac OS X 10.6.8
    Quicktime player 10.0
    Do I need to download Yosemite?

    Mac OS X 10.6 includes QuickTime versions 10.0 and 7.6.3. The QuickTime 7 player will only be present if a QuickTime Pro key was present at the time of installation, or if specified as part of a custom install, or individually downloaded:
    http://support.apple.com/kb/dl923
    Snow Leopard update 10.6.4 included an update to 7.6.6 (if installed). You can install it from the above link  even though it says for 10.6.3. It's the same version of QuickTime Player 7.6.6.
    (Only QuickTime Player 7.6.3 or 7.6.6 can be updated to "Pro".)
    A Mac OS X v10.6, OS X Lion, and OS X Mountain Lion-compatible version of QuickTime Player 7 is available for use with older media or with AppleScript-based workflows. QuickTime Player 7 can be used to playback formats such as QTVR, interactive QuickTime Movies, and MIDI files. Also, it supports QuickTime 7 Pro registration codes for access to QuickTime Pro functionality.
    How to install Quicktime Player 7 on Snow Leopard, Lion and Mountain Lion when it is not already present:
    http://support.apple.com/kb/HT3678?viewlocale=en_US&locale=en_US
    Quicktime Player 7 for Snow Leopard OS 10.6 available here:
    http://support.apple.com/kb/DL923

Maybe you are looking for

  • Loading Data to Multiple Targets in BI

    Hi Experts, I have one doubt regarding data load to multiple targets in BI. I explain clearly- the scenario is to load the data coming from one source system to multiple Data Targets in BI. Like in BW, we will just create multiple update rules from I

  • F110 & actual balance in bank account

    Hi All, When we do payment run, system automatically take house bank & bank account configured in FBZP based on payment method given in F110. But if anyhow amount does not actaully exist in that bank account, payment will not go to vendor. So how it

  • Problem trying to get at /Resource/Contents xml stuff

    Hi there, I have created the following: DECLARE retb boolean; BEGIN retb := dbms_xdb.createFolder('/public/mydocs'); commit; END; declare bret boolean; begin bret := dbms_xdb.createresource('/public/mydocs/emp_maggie.xml','<name>maggie</name>'); comm

  • Always have Permission Errors running Apple Disk Utility

    I always have Permissions errors when running Apple Disk Utility. Even after a clean install (and restore of User prefs using Time Capsule). Most of the errors are "Repaired" but are still there if I "Repair Permissions" immediately again. Is this a

  • Fuzzy slide show

    I'm having trouble in slide show with images that are smaller than the screen size, some of which remain fuzzy unless I zoom the image to 100%. This doesn't actually increase the size of the image, but does sharpen it. Images larger than the screen s