Redeeming a U.S iTunes gift card using a UK based iTunes account
I have been given a gift card from a friend in the USA. The gift card is for US$50.00 but on the back it says only for use in U.S iTunes store. Does this mean I can login to my UK iTunes store then click "Change Country", and use the US iTunes store to redeem my gift card? If so, do I have to set up another iTunes account to be able to redeem the funds in USDollars? Or can it be swapped for a gift card in GBP ? Any help would be much appreciated. Happy New Year ! J
Evidently no way to use it. I contacted customer service and they were very nice about it, but they are not set up to exchange gift cards from different countries or to allow you to use the equivalent in your home country. They told me to either return it to the store who sold it or sell it.
I'm a bit surprised that Apple, as big as it is, can't handle accepting funds and crediting accounts. This seems to be a common problem with a simple answer.
Similar Messages
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Hello, tried to redeem 3 gift cards. After trying the first realized that the cards are from family in Canada and not able to use on my account here in the USA, customer support sent me an email and said to fill out a form that I can not find here, any suggestions?
Hi Katie,
Your best bet would be to contact iTunes Support again. Also, make sure there wasn't an attachment to the email? But if there was not, contact them again and tell them you need to either have the form sent to you or you need to know where you can find it. Here's the link:
https://expresslane.apple.com/Issues.action
Cheers,
GB -
i must have used a wrong id when loading my itune gift card,please let me know which account redeemed it.
<Edited by Host>Nobody here can; only the iTunes Store staff might be able to help with this.
(74761) -
I Wanted to buy itunes gift card but instead I got apple store gift card accidentally how can I buy itunes gift card using my apple store gift card?
You can't from Apple, they don't let you buy iTunes gift cards with an Apple Store gift card. You could see if a different store in your country might let you (though they possibly won't), or try selling the card to somebody e.g. family, friend, eBay etc
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HT204053 How can I purchase an iTunes gift card using Apple Store gift card
How can I purchase an iTunes gift card using Apple Store gift card
You can't, Apple does not allow it.
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Is it possible to purchase an iTunes gift card using an iPad?
Is it possible to purchase an iTunes gift card using an iPad?
JollyGiant wrote:
.... I want to be able to email a gift card to a relative and also buy an app for them.
How to use app gifting with iOS 6
http://support.apple.com/kb/HT5510?viewlocale=en_US&locale=en_US -
Have a app store gift card use it once, have a balance. Need a code for this card
If you've already redeemed the card then it's balance should be on your account, you shouldn't need to-enter it - I've never had to re-enter any of mine.
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When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?
Hi Angela1313,
I see that you have a question about using gift cards with Family Sharing. Here is an article with some information that my be pertinent to this issue:
iTunes Gift balances
http://support.apple.com/kb/ht5035
Learn more
Learn how to send an iTunes Gift or redeem iTunes Gift Cards and content codes. If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
Thanks for using the Apple Support Communities!
Cheers,
Braden -
I'm trying to redeem a gift card and can't create an account for my child
i'm trying to redeem a gift card, then select create an account and set up an account for my child and it's saying the child is too young. i've already set up an email for child. help...
According to Apple to create an iTunes account the person must be 13 yrs or older or older. Read here > iTUNES STORE - TERMS AND CONDITIONS
Unfortunately, you can't delete an account.
Have you already redeemed the gift card using that account? If so, the account balance cannot be transferred. -
I cant redeem a music by my gift card
i cant redeem a music by my gift card. when i redeem itune store want me to sign in . when i use my apple id i recive a massage that this id is not used in apple store an want me to review .in review process i should import visa card information or other any card that i dont have any . i just have gift card. i tired of this process. plz help me.
Below the cards to chose from, isn't there a field to enter a redeem code?
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I just purchase a gift card for my iTunes account. Follow the instruction and place the code to redeem my account. On iTUnes Store Home it shows $15.00 has been credited to my account but when I got to purchase its not there and request for my credit card infomation. Yet when I check the account infomation its in my name but the $15.00 gift card isn't present in my account. What happen to my money?
Forget it I fixed myself
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If I gift songs or a CD on iTunes will it take from my gift card balance or from my regular account?
It'll take it from your credit card. Money redeemed from a gift card can't be spent on gifts or otherwise transferred to another iTunes Store account.
(71438) -
I have gift cards that were entered into my account. I since have destroyed the cards and no when i try to purchase music it is asking for the card information. I show a balance, what do i need to do?
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
Gift card was applied to the wrong account
How can I change the funds if a gift card was applied to the wrong account??
Click here and request assistance.
(65446) -
must have used awrong id to load my itunes gift card on my iphone 4s,any way i can find out which account redeemed it. serial number GCA0140429644956
As I said in your other thread, nobody here can help with that specific issue. Contact the iTunes Store staff.
(74764)
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