Regarding MI Client SP16 sync error on Intermec device
Hi,
I have installed Creme 3.27 & MI Client Sp16 Patch 0 on the handheld device ( Intermec IS 730)
When I synchronize on the handheld, I get the following error
Error:cannot connect (java.io.FileNotFoundException :
I have installed the MI Client with Sp16 Patch 03 on a desktop that works with WAS without any error.
The handheld device & desktop both use the same user credentials.
The handheld is connected to the desktop with an USB cable.
Please let me know if you are aware of a solution
Thanks
Raj
Message was edited by: Raja Vari
Hi Thomas,
Please find the additional info below
Device : Intermec 730 ISafe mobile computer
OS Version : Microsoft Pocket PC Version 4.20.0 ( Build 14053)
Processor : ARM PXA255
Memory : 58.80 MB
The trace info is as follows
[20030321 05:39:31:921] I [MI/API/Logging ] ***** LOG / TRACE SWITCHED ON
[20030321 05:39:31:921] I [MI/API/Logging ] ***** Mobile Engine version: MI 25 SP 16 Patch 00 Build 200602132039
[20030321 05:39:31:921] I [MI/API/Logging ] ***** Current timezone: EST
[20030321 05:39:34:774] W [MI/Core ] The SSL support feature is not available.
java.lang.NoClassDefFoundError: com/sun/net/ssl/internal/ssl/Provider
at com.sap.ip.me.core.SslSupportConfiguration.initialize()
at com.sap.ip.me.core.SslSupportConfiguration.<init>()
at java.lang.Class.newInstance()
at com.sap.ip.me.core.SecurityManager.initializeSslSupport()
at com.sap.ip.me.core.SecurityManager.<init>()
at com.sap.ip.me.core.SecurityManager.<clinit>()
at com.sap.ip.me.core.UserImpl.<init>()
at com.sap.ip.me.core.UserManagerImpl.<init>()
at com.sap.ip.me.core.UserManagerImpl.<clinit>()
at com.sap.ip.me.core.FrameworkInitializer.initSingletons()
at com.sap.ip.me.core.FrameworkInitializer.initializeFramework()
at com.sap.ip.me.core.FrameworkInitializer.main()
at com.sap.ip.me.core.Startup.main()
[20030321 05:39:40:000] E [MI/API/Services ] MultiObjectFileStorage: Error in data read access to mapping file /MI/data/LastSuccessfulSync/datreg.obj - Generating initial mapping (root cause: /MI/data/LastSuccessfulSync/datreg.obj [java.io.FileNotFoundException])
[20030321 05:41:55:690] W [MI/Sync ] Cannot connect to gateway
com.sap.ip.me.api.services.HttpConnectionException
at com.sap.ip.me.api.services.IOUtils.isConnectable()
at com.sap.ip.me.sync.SyncManagerImpl.doConnectionTest()
at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend()
at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend()
at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend()
at com.sap.ip.me.apps.jsp.Home$SyncRunnable.run()
at java.lang.Thread.run()
[20030321 05:42:20:722] W [MI/Sync ] Cannot connect to gateway
com.sap.ip.me.api.services.HttpConnectionException: cannot connect (java.io.FileNotFoundException: http://aix15k2:54100/meSync/servlet/meSync?sysid=mid&client=071&~language=en&ACKNOWLEDGE=&)
at com.sap.ip.me.api.services.IOUtils.isConnectable()
at com.sap.ip.me.sync.SyncManagerImpl.doConnectionTest()
at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend()
at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend()
at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend()
at com.sap.ip.me.apps.jsp.Home$SyncRunnable.run()
at java.lang.Thread.run()
[20061013 13:53:17:530] W [MI/Sync ] Cannot connect to gateway
com.sap.ip.me.api.services.HttpConnectionException: cannot connect (java.io.FileNotFoundException: http://aix15k2:54100/meSync/servlet/meSync?sysid=mid&client=071&~language=en&ACKNOWLEDGE=&)
at com.sap.ip.me.api.services.IOUtils.isConnectable()
at com.sap.ip.me.sync.SyncManagerImpl.doConnectionTest()
at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend()
at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend()
at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend()
at com.sap.ip.me.apps.jsp.Home$SyncRunnable.run()
at java.lang.Thread.run()
Thanks
Raja
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I wanted to know if this issue has been solved, because I have a similar issue and I can't figure it out.
Time ago I had a disk in the storage pool which went bad and I had to replace it. After the replacement I reallocated the replicas and synced all the protection groups but the protection groups for clients start having problems.
The problem is that most of my clients don't trigger the synchronization (setup every hour) and then when the recovery point occurs I get the following error:
"The job completed successfully with the following warning:
No recovery point was created, either because synchronization has not occurred since the last recovery point was created, or because no changes were found during synchronization. (ID 208)"
I tried almost everything: removing the client from the PG either retaining the data or not, removing the agent and reconfiguring it on a new PG, running the DpmSync -Sync every time I add a client (or more). I going crazy! There is no
logical explanation why it's not working, some of them just work (3 on 15). The first clients I add to the new PG work, once I keep adding clients they never sync... I can manually run consistency checks, recovery points... but the automatic sync
doesn't occur! I tried to move one client to one group to another and it's now magically syncing... but others that used to work, now don't...
I installed the March 2011 hotfix where it's supposed to solve this issue and others like consistency checks ran on the PG do not trigger the actual consistency check on the single clients, which
it seemed to be solved once I installed the hotfix, but the problem came back the next day.
I'm stuck, I need to find a solution otherwise I will need to switch to a different backup system solution. I need some help please.
Thank you so much for your time
Angelo -
SCCM 2012 Client - Manual Installation Error
Hi,
I am trying to install SCCM client manually on few of the machines that have Windows 7 OS. The installation is failing with the below error:
Failed to get client version for sending messages to FSP. Error 0x8004100e
BITS job creation failed with 80200014. Unable to check BITS version
This Operating System does not contain the correct version of BITS. BITS 2.5 or later is required.
Failed to get client version for sending messages to FSP. Error 0x8004100e
But Windows 7 comes with BITS 4.0 version. Below is the command I ran to install the client:
CCMSetup.exe /mp:<MP name> /logon SMSSITECODE=<code> FSP=<FSP name>
I even tried running with BITS priority switch:
CCMSetup.exe /mp:<MP name> /logon /BITSPriority:LOW SMSSITECODE=<code> FSP=<FSP name>
Thank you!
NMTry installing ccmsetup manually with the parameter /BITSpriority:low:
ccmsetup.exe /BITSpriority:low
http://teacheritblog.wordpress.com/2013/08/07/configmgr-client-install-bits-error-on-windows-7-sccm/
http://social.technet.microsoft.com/Forums/en-US/2db264c9-1769-4f6b-bb77-5dcf1106fd18/sccm-2012-agent-installation-using-orchestrator
Regards, Ibrahim Hamdy -
Hi,
I have a blackberry bold 9930 and the following error message appears everytime i want to sync my cellphone with blackberry desktop software on my PC - Organizer date : "Sync error: CRTranRec::GetLinkedRecordId : Invalid linked record Id".
Help please !
Jose CarlosHello jcvc00
Welcome to BlackBerry Support Community Forums
To resolve your problem you may have to check your address Book and see if you have any blank contact image.Look at this RIM's Knowledge Base regarding this error :
KB31008 : Error "CRTranRec:: GetLinkedRecordId : Invalid linked record Id" is displayed when synchronizing with the BlackBerry Desktop Software.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it. -
C2R Client returned failing error
Hi,
We are attempting to deploy OneDrive for Business desktop sync app to our organisation via SCCM, in-house packaged.
Has been a high success rate, however there are few users of which the sync app fails to install and the log files return errors associated with officeclicktorun.exe see below:
Found C2R Client at: C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe
Launching OfficeClickToRun.exe with parameters: scenario=unknown acceptalleulas="True" cdnbaseurl="http://officecdn.microsoft.com/pr/39168D7E-077B-48E7-872C-B232C3E72675" productreleaseid="none" displaylevel="False"
culture="en-us" baseurl="C:\Windows\ccmcache\q2" lcid="1033" platform="x86" updatesenabled="True" version="15.0.4631.1002"
C2R Client returned failing error code 255
As a result it also tries to install MS Office Pro Plus 2013 and screwing up the 2010 office install as a result. Can anyone advise?Hi Ethan,
Logs below:
Timestamp Process
TID Area
Category EventID
Level Message
Correlation
11/03/2014 15:55:32.993 SETUP (0xe98)
0x770 Click-To-Run Telemetry
aqkhc Medium
{"MachineID":"8f1d5290733958449d190d11854b71ae","SessionID":"39715c65-f33f-4c15-aeee-129e51534a14","GeoID":"244","Ver":"15.0.4623.1001","ExeVer":"15.0.4623.1001","SecuritySessionId":"0","ModulePath":"C:\Windows\ccmcache\q2\setup.exe","CommandLine":"/configure
"C:\Windows\ccmcache\q2\configuration.xml"","Bitness":"32","IntegrityLevel":"0x4000"}
11/03/2014 15:55:32.994 SETUP (0xe98)
0x770 Click-To-Run Telemetry
aqkhe Medium
{"MachineID":"8f1d5290733958449d190d11854b71ae","SessionID":"39715c65-f33f-4c15-aeee-129e51534a14","GeoID":"244","Ver":"15.0.4623.1001","OSVersion":"6.1","SP":"1","ProductType":"1","ProcessorArch":"9","Locale":"1033"}
11/03/2014 15:55:32.995 SETUP (0xe98)
0x770 Click-To-Run
amawz Medium
Args::ParseArgument: Parsing commandline.
11/03/2014 15:55:32.995 SETUP (0xe98)
0x770 Click-To-Run
ambpm Medium
Args::Load: Have Admin scenario
11/03/2014 15:55:32.995 SETUP (0xe98)
0x770 Click-To-Run
amaw0 Medium
Args::GetNextArgument: Next argument: /configure
11/03/2014 15:55:32.995 SETUP (0xe98)
0x770 Click-To-Run
amaw0 Medium
Args::GetNextArgument: Next argument: C:\Windows\ccmcache\q2\configuration.xml
11/03/2014 15:55:32.995 SETUP (0xe98)
0x770 Click-To-Run
aoh7y Medium
Args::GetConfigFile: config file: C:\Windows\ccmcache\q2\configuration.xml
11/03/2014 15:55:32.995 SETUP (0xe98)
0x770 Click-To-Run
appfq Medium
Args::Load: product release id: none culture: en-us
11/03/2014 15:55:32.995 SETUP (0xe98)
0x770 Click-To-Run
apvr9 Medium
TrySetUserRegistry::TrySetAttemptGetKey: Setting Attempt Get Key for none
11/03/2014 15:55:32.995 SETUP (0xe98)
0x770 Click-To-Run
amaw8 Medium
TrySetUserRegistry::TrySetLicenseTokenOrKey: No key or token found for none
11/03/2014 15:55:32.995 SETUP (0xe98)
0x770 Click-To-Run
aoh76 Medium
HandleCommandLineAction::HandleStateAction: Not OOD scenario nor showing ODT help, check for elevation.
11/03/2014 15:55:32.995 SETUP (0xe98)
0x770 Click-To-Run
aoh8l Medium
TryGetElevation::HandleStateAction: Already running from elevated context.
11/03/2014 15:55:32.995 SETUP (0xe98)
0x770 Click-To-Run Telemetry
aoh78 Medium
HandleCommandLineAction::HandleStateAction: Starting Admin tool scenario.
11/03/2014 15:55:32.995 SETUP (0xe98)
0x770 Click-To-Run Telemetry
aoh8d Medium
HandleCommandLineAction::HandleStateAction: Start installation with configuration file: C:\Windows\ccmcache\q2\configuration.xml
11/03/2014 15:55:32.995 SETUP (0xe98)
0x770 Click-To-Run
anwvz Medium
Configuration::Load: Using config file: C:\Windows\ccmcache\q2\configuration.xml
11/03/2014 15:55:33.261 SETUP (0xe98)
0x770 Click-To-Run
anwvy Medium
ConfigFile::ParseAttribute: Value of SourcePath:
11/03/2014 15:55:33.261 SETUP (0xe98)
0x770 Click-To-Run
anwvu Medium
ConfigFile::ParseAddNode: Version not specified.
11/03/2014 15:55:33.261 SETUP (0xe98)
0x770 Click-To-Run
anwvv Medium
ConfigFile::ParseAddNode: ForceDowngrade:
11/03/2014 15:55:33.261 SETUP (0xe98)
0x770 Click-To-Run
anwvy Medium
ConfigFile::ParseAttribute: Value of OfficeClientEdition: 32
11/03/2014 15:55:33.261 SETUP (0xe98)
0x770 Click-To-Run
anwvy Medium
ConfigFile::ParseAttribute: Value of Level: None
11/03/2014 15:55:33.261 SETUP (0xe98)
0x770 Click-To-Run
anwvy Medium
ConfigFile::ParseAttribute: Value of AcceptEULA: TRUE
11/03/2014 15:55:33.261 SETUP (0xe98)
0x770 Click-To-Run
amaws Medium
Configuration::Load: Setting culture to: en-us
11/03/2014 15:55:33.261 SETUP (0xe98)
0x770 Click-To-Run
aodb1 Medium
Configuration::AdjustBaseUrlForLocalSource: Found the version cab at: C:\Windows\ccmcache\q2\Office\Data\v32.cab
11/03/2014 15:55:33.261 SETUP (0xe98)
0x770 Click-To-Run
apm49 Medium
Configuration::AdjustBaseUrlForLocalSource: Removing \Office\Data
11/03/2014 15:55:33.261 SETUP (0xe98)
0x770 Click-To-Run
amcrz Medium
Configuration::GetProductSource: Adjusted base url: C:\Windows\ccmcache\q2
11/03/2014 15:55:33.261 SETUP (0xe98)
0x770 Click-To-Run
amaxp Medium
BaseConfigure::TryGetConfiguration: EULA's have been accepted.
11/03/2014 15:55:33.261 SETUP (0xe98)
0x770 Click-To-Run
aoh85 Medium
AdminConfigure::HandleStateAction: Configuring an install/crosssell scenario.
11/03/2014 15:55:33.288 SETUP (0xe98)
0x770 Click-To-Run
aqdco Monitorable
TryCheckNetworkCost::HandleStateAction: Failed to initialize NetworkCostManager for C:\Windows\ccmcache\q2. Assuming low cost and proceeding.
11/03/2014 15:55:33.288 SETUP (0xe98)
0x770 Click-To-Run
aoh9i Medium
TryGetVersionDescriptor::HandleStateAction: Getting Cab: v32.cab
11/03/2014 15:55:33.670 SETUP (0xe98)
0x770 Click-To-Run
anwv6 Medium
Descriptor::Load: Reading Available value from descriptor: 15.0.4631.1002
11/03/2014 15:55:33.670 SETUP (0xe98)
0x770 Click-To-Run
amawt Medium
Descriptor::Load: Prereq Node exists. Being parsing it.
11/03/2014 15:55:33.670 SETUP (0xe98)
0x770 Click-To-Run
anwv7 Medium
Descriptor::Load: Reading Bootstrapper value from descriptor: 15.0
11/03/2014 15:55:33.670 SETUP (0xe98)
0x770 Click-To-Run
amax8 Medium
TryGetVersionDescriptor::HandleStateAction: Descriptor contains Prereqs. Run them now.
11/03/2014 15:55:33.670 SETUP (0xe98)
0x770 Click-To-Run
anhmm Medium
Prereq::PrereqsFailed: No prereqs have failed.
11/03/2014 15:55:33.670 SETUP (0xe98)
0x770 Click-To-Run
anwwb Medium
IsNativeValidator::CheckPreReq: returning: 1.
11/03/2014 15:55:33.670 SETUP (0xe98)
0x770 Click-To-Run
anhmm Medium
Prereq::PrereqsFailed: No prereqs have failed.
11/03/2014 15:55:33.670 SETUP (0xe98)
0x770 Click-To-Run
an8w1 Medium
O15BetaValidator::CheckPreReq: Validator has version descriptor
11/03/2014 15:55:33.670 SETUP (0xe98)
0x770 Click-To-Run
an8w2 Medium
O15BetaValidator::CheckPreReq: Currently installed version: 15.0.4454.1513
11/03/2014 15:55:33.670 SETUP (0xe98)
0x770 Click-To-Run
an8w4 Medium
O15BetaValidator::CheckPreReq: Current build is newer than Beta build. Prereq check passes.
11/03/2014 15:55:33.670 SETUP (0xe98)
0x770 Click-To-Run
an8xa Medium
O15BetaValidator::CheckPreReq: returning: 1.
11/03/2014 15:55:33.670 SETUP (0xe98)
0x770 Click-To-Run
anhmm Medium
Prereq::PrereqsFailed: No prereqs have failed.
11/03/2014 15:55:33.671 SETUP (0xe98)
0x770 Click-To-Run
anwwj Medium
SXSValidator::CheckPreReq: Has preexisting 32bit Firefly.
11/03/2014 15:55:33.682 SETUP (0xe98)
0x770 Click-To-Run
anwwn Medium
SXSValidator::CheckPreReq: Cross bitness test passed.
11/03/2014 15:55:33.682 SETUP (0xe98)
0x770 Click-To-Run
anhmm Medium
Prereq::PrereqsFailed: No prereqs have failed.
11/03/2014 15:55:33.682 SETUP (0xe98)
0x770 Click-To-Run
anwwp Medium
BootstrapperValidator::CheckPreReq: returning: 1.
11/03/2014 15:55:33.682 SETUP (0xe98)
0x770 Click-To-Run
anhmm Medium
Prereq::PrereqsFailed: No prereqs have failed.
11/03/2014 15:55:33.697 SETUP (0xe98)
0x770 Click-To-Run
ambty Medium
ClientValidator::CheckPreReq: No C2R service is running. Checking Firefly Client version.
11/03/2014 15:55:33.734 SETUP (0xe98)
0x770 Click-To-Run
ambtz Medium
ClientValidator::CheckPreReq: Client located here C:\Program Files\Microsoft Office 15\ClientX64\IntegratedOffice.exe is version 15.0.4454.1513
11/03/2014 15:55:33.734 SETUP (0xe98)
0x770 Click-To-Run
ap2j2 Medium
ClientValidator::CheckPreReq: Current client version is located here C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe
11/03/2014 15:55:33.734 SETUP (0xe98)
0x770 Click-To-Run
ambt0 Medium
ClientValidator::CheckPreReq: Current client version is version 15.0.4454.1513 available is 15.0.4631.1002
11/03/2014 15:55:33.734 SETUP (0xe98)
0x770 Click-To-Run
ap2j3 Medium
ClientValidator::CheckPreReq: Comparison result: -177
11/03/2014 15:55:33.734 SETUP (0xe98)
0x770 Click-To-Run
ap2j4 Medium
ClientValidator::CheckPreReq: Version of client too low to install with: Have: 15.0.4454.1513 Need: 15.0.4631.1002
11/03/2014 15:55:33.734 SETUP (0xe98)
0x770 Click-To-Run
an8w0 Medium
ClientValidator::CheckPreReq: returning: 0.
11/03/2014 15:55:33.734 SETUP (0xe98)
0x770 Click-To-Run
anhmp Medium
Prereq::ShowPrereqFailure: A Prereq check has failed. Client update needed. We are sorry, but we could not complete the installation. Please try again later. http://officeredir.microsoft.com/r/rlidC2RErrorToAsset?scenario=ClickToRun&errorCode=9&ErrorSource=BOOTSTRAPPER_PREREQ&exceptionType=clientVersion&lang=en-us&crc32=0
11/03/2014 15:55:33.734 SETUP (0xe98)
0x770 Click-To-Run
aoh88 Medium
RunPrereqs::HandleStateAction Prereq check has failed.
11/03/2014 15:55:33.734 SETUP (0xe98)
0x770 Click-To-Run
aoh9d Medium
HandlePrereqFailure::HandleStateAction: Need to update the client.
11/03/2014 15:55:33.734 SETUP (0xe98)
0x770 Click-To-Run
ap2j6 Medium
TryConfigureClient::HandleStateAction: No config file. Using default values for parameters.
11/03/2014 15:55:33.734 SETUP (0xe98)
0x770 Click-To-Run
amayh Medium
TryConfigureClient::HandleStateAction: Unable to find OfficeClickToRun.exe . Found Firefly client C:\Program Files\Microsoft Office 15\ClientX64\IntegratedOffice.exe
11/03/2014 15:55:33.735 SETUP (0xe98)
0x770 Click-To-Run
amayl Medium
TryLaunchFireflyUpgrade::HandleStateAction: Getting updated client.
11/03/2014 15:55:35.965 SETUP (0xe98)
0x770 Click-To-Run
amaym Medium
TryLaunchFireflyUpgrade::HandleStateAction: Copying new client from: C:\Windows\TEMP\OfficeC2R04F609EC to: C:\Program Files\Microsoft Office 15\ClientX64
11/03/2014 15:55:36.125 SETUP (0xe98)
0x770 Click-To-Run
amayo Medium
TryLaunchFireflyUpgrade::HandleStateAction: Launching OfficeClickToRun.exe with parameters: scenario=clientupgrade baseurl="http://officecdn.microsoft.com/PR/39168D7E-077B-48E7-872C-B232C3E72675" culture=en-us platform=x86 version=15.0.4631.1002
productstoadd=ProPlusRetail migratingproducts="" cdnbaseurl="http://officecdn.microsoft.com/pr/39168D7E-077B-48E7-872C-B232C3E72675" installid= displaylevel=False
11/03/2014 15:55:42.142 SETUP (0xe98)
0x770 Click-To-Run
amayq Medium
TryLaunchFireflyUpgrade::HandleStateAction: Client successfully updated.
11/03/2014 15:55:42.142 SETUP (0xe98)
0x770 Click-To-Run
ambwd Medium
Prereq::PrereqsFailed: Client update already done. Skipping validator for it.
11/03/2014 15:55:42.143 SETUP (0xe98)
0x770 Click-To-Run
anhmm Medium
Prereq::PrereqsFailed: No prereqs have failed.
11/03/2014 15:55:42.143 SETUP (0xe98)
0x770 Click-To-Run
anwwb Medium
IsNativeValidator::CheckPreReq: returning: 1.
11/03/2014 15:55:42.143 SETUP (0xe98)
0x770 Click-To-Run
anhmm Medium
Prereq::PrereqsFailed: No prereqs have failed.
11/03/2014 15:55:42.143 SETUP (0xe98)
0x770 Click-To-Run
an8w1 Medium
O15BetaValidator::CheckPreReq: Validator has version descriptor
11/03/2014 15:55:42.143 SETUP (0xe98)
0x770 Click-To-Run
an8w2 Medium
O15BetaValidator::CheckPreReq: Currently installed version: 15.0.4631.1001
11/03/2014 15:55:42.143 SETUP (0xe98)
0x770 Click-To-Run
an8w4 Medium
O15BetaValidator::CheckPreReq: Current build is newer than Beta build. Prereq check passes.
11/03/2014 15:55:42.143 SETUP (0xe98)
0x770 Click-To-Run
an8xa Medium
O15BetaValidator::CheckPreReq: returning: 1.
11/03/2014 15:55:42.143 SETUP (0xe98)
0x770 Click-To-Run
anhmm Medium
Prereq::PrereqsFailed: No prereqs have failed.
11/03/2014 15:55:42.143 SETUP (0xe98)
0x770 Click-To-Run
anwwg Medium
SXSValidator::CheckPreReq: Has preexisting 32bit C2R Client.
11/03/2014 15:55:42.147 SETUP (0xe98)
0x770 Click-To-Run
anwwn Medium
SXSValidator::CheckPreReq: Cross bitness test passed.
11/03/2014 15:55:42.147 SETUP (0xe98)
0x770 Click-To-Run
anhmm Medium
Prereq::PrereqsFailed: No prereqs have failed.
11/03/2014 15:55:42.147 SETUP (0xe98)
0x770 Click-To-Run
anwwp Medium
BootstrapperValidator::CheckPreReq: returning: 1.
11/03/2014 15:55:42.147 SETUP (0xe98)
0x770 Click-To-Run
anhmm Medium
Prereq::PrereqsFailed: No prereqs have failed.
11/03/2014 15:55:42.147 SETUP (0xe98)
0x770 Click-To-Run
anwwe Medium
DiskSpaceValidator::CheckPreReq: Free disk space is sufficient.
11/03/2014 15:55:42.147 SETUP (0xe98)
0x770 Click-To-Run
anhmm Medium
Prereq::PrereqsFailed: No prereqs have failed.
11/03/2014 15:55:42.147 SETUP (0xe98)
0x770 Click-To-Run
aoh9n Medium
TryGetClient::HandleStateAction: Installation path is: C:\Program Files\Microsoft Office 15
11/03/2014 15:55:42.147 SETUP (0xe98)
0x770 Click-To-Run
amaya Medium
TryGetClient::HandleStateAction: Looking for existing client.
11/03/2014 15:55:42.147 SETUP (0xe98)
0x770 Click-To-Run
amayb Medium
TryGetClient::HandleStateAction: Found C2R Client at: C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe
11/03/2014 15:55:42.147 SETUP (0xe98)
0x770 Click-To-Run
aoh9t Medium
TryLaunchClient::HandleStateAction: Launching OfficeClickToRun.exe with parameters: scenario=unknown acceptalleulas="True" cdnbaseurl="http://officecdn.microsoft.com/pr/39168D7E-077B-48E7-872C-B232C3E72675" productreleaseid="none"
displaylevel="False" culture="en-us" baseurl="C:\Windows\ccmcache\q2" lcid="1033" platform="x86" updatesenabled="True" version="15.0.4631.1002" productstoadd="GrooveRetail_en-us_x-none"
11/03/2014 15:56:06.965 SETUP (0xe98)
0x770 Click-To-Run
apx75 Monitorable
TryLaunchClient::HandleStateAction: C2R Client returned failing error code 255
11/03/2014 15:56:06.965 SETUP (0xe98)
0x770 Click-To-Run
aoh72 Medium
ExitBootStateMachine::HandleStateAction: Bootstrapper workflow exiting with result: 0x0
11/03/2014 15:56:06.965 SETUP (0xe98)
0x770 Click-To-Run
aoh9z Medium
AdminBootstrapper::Main: Installation came back with 255.
11/03/2014 15:56:06.965 SETUP (0xe98)
0x770 Logging Liblet
aqc99 Medium
Logging liblet uninitializing.
We are also unable to repair/uninstall as a result.
Thank you
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