Regarding MI Client SP16 sync error on Intermec device

Hi,
I have installed Creme 3.27 & MI Client Sp16 Patch 0 on the handheld device ( Intermec IS 730)
When I synchronize on the handheld, I get the following error
Error:cannot connect (java.io.FileNotFoundException :
I have installed the MI Client with Sp16 Patch 03 on a desktop that works with WAS without any error.
The handheld device & desktop both use the same user credentials.
The handheld is connected to the desktop with an USB cable.
Please let me know if you are aware of a solution
Thanks
Raj
Message was edited by: Raja Vari

Hi Thomas,
Please find the additional info below
Device : Intermec 730 ISafe mobile computer
OS Version : Microsoft Pocket PC Version 4.20.0 ( Build 14053)
Processor : ARM PXA255
Memory : 58.80 MB
The trace info is as follows
[20030321 05:39:31:921] I [MI/API/Logging           ] ***** LOG / TRACE SWITCHED ON
[20030321 05:39:31:921] I [MI/API/Logging           ] ***** Mobile Engine version: MI 25 SP 16 Patch 00 Build 200602132039
[20030321 05:39:31:921] I [MI/API/Logging           ] ***** Current timezone: EST
[20030321 05:39:34:774] W [MI/Core                  ] The SSL support feature is not available.
java.lang.NoClassDefFoundError: com/sun/net/ssl/internal/ssl/Provider
     at com.sap.ip.me.core.SslSupportConfiguration.initialize()
     at com.sap.ip.me.core.SslSupportConfiguration.<init>()
     at java.lang.Class.newInstance()
     at com.sap.ip.me.core.SecurityManager.initializeSslSupport()
     at com.sap.ip.me.core.SecurityManager.<init>()
     at com.sap.ip.me.core.SecurityManager.<clinit>()
     at com.sap.ip.me.core.UserImpl.<init>()
     at com.sap.ip.me.core.UserManagerImpl.<init>()
     at com.sap.ip.me.core.UserManagerImpl.<clinit>()
     at com.sap.ip.me.core.FrameworkInitializer.initSingletons()
     at com.sap.ip.me.core.FrameworkInitializer.initializeFramework()
     at com.sap.ip.me.core.FrameworkInitializer.main()
     at com.sap.ip.me.core.Startup.main()
[20030321 05:39:40:000] E [MI/API/Services          ] MultiObjectFileStorage: Error in data read access to mapping file /MI/data/LastSuccessfulSync/datreg.obj - Generating initial mapping (root cause: /MI/data/LastSuccessfulSync/datreg.obj [java.io.FileNotFoundException])
[20030321 05:41:55:690] W [MI/Sync                  ] Cannot connect to gateway
com.sap.ip.me.api.services.HttpConnectionException
     at com.sap.ip.me.api.services.IOUtils.isConnectable()
     at com.sap.ip.me.sync.SyncManagerImpl.doConnectionTest()
     at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend()
     at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend()
     at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend()
     at com.sap.ip.me.apps.jsp.Home$SyncRunnable.run()
     at java.lang.Thread.run()
[20030321 05:42:20:722] W [MI/Sync                  ] Cannot connect to gateway
com.sap.ip.me.api.services.HttpConnectionException: cannot connect (java.io.FileNotFoundException: http://aix15k2:54100/meSync/servlet/meSync?sysid=mid&client=071&~language=en&ACKNOWLEDGE=&)
     at com.sap.ip.me.api.services.IOUtils.isConnectable()
     at com.sap.ip.me.sync.SyncManagerImpl.doConnectionTest()
     at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend()
     at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend()
     at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend()
     at com.sap.ip.me.apps.jsp.Home$SyncRunnable.run()
     at java.lang.Thread.run()
[20061013 13:53:17:530] W [MI/Sync                  ] Cannot connect to gateway
com.sap.ip.me.api.services.HttpConnectionException: cannot connect (java.io.FileNotFoundException: http://aix15k2:54100/meSync/servlet/meSync?sysid=mid&client=071&~language=en&ACKNOWLEDGE=&)
     at com.sap.ip.me.api.services.IOUtils.isConnectable()
     at com.sap.ip.me.sync.SyncManagerImpl.doConnectionTest()
     at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend()
     at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend()
     at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend()
     at com.sap.ip.me.apps.jsp.Home$SyncRunnable.run()
     at java.lang.Thread.run()
Thanks
Raja

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    I stopped syncing in: Apples' mobileme preference pane, iSync & Addressbook. I'm not using a mobileme account on that computer (Mail or elsewhere).
    So why is this process running?
    This Address Book Sync Error drove me nuts. I use MobileMe but I didn't tell it sync any thing nor do I Sync iDisk. I even turned off Back to My Mac. But every hour that error would hit the log. Great.
    So I looked at MobileMe Preferences again and noticed that I had 'Registered this Computer' using the 'Advanced...' button under 'Sync'. Hmm, maybe that's it. Yep. I un-registered my Mac and the error when bye-bye.
    See if you have your Mac registered there.
    Good Luck.
    Buzz

  • DPM 2010 Client re-sync

    Had some problems with disks on DPM server and had to remove and add disks.
    I have a 20+ clients on a Protection groups; After changes disk, the clients show Volume missing;
    I stop protection the clients, then re-added them.  - Now I can't get the clients to sync with server ?
    How can I get my existing clients re-sync?

    Hi guys,
    I wanted to know if this issue has been solved, because I have a similar issue and I can't figure it out.
    Time ago I had a disk in the storage pool which went bad and I had to replace it. After the replacement I reallocated the replicas and synced all the protection groups but the protection groups for clients start having problems.
    The problem is that most of my clients don't trigger the synchronization (setup every hour) and then when the recovery point occurs I get the following error:
    "The job completed successfully with the following warning:
    No recovery point was created, either because synchronization has not occurred since the last recovery point was created, or because no changes were found during synchronization. (ID 208)"
    I tried almost everything: removing the client from the PG either retaining the data or not, removing the agent and reconfiguring it on a new PG, running the DpmSync -Sync every time I add a client (or more). I going crazy! There is no
    logical explanation why it's not working, some of them just work (3 on 15). The first clients I add to the new PG work, once I keep adding clients they never sync... I can manually run consistency checks, recovery points... but the automatic sync
    doesn't occur! I tried to move one client to one group to another and it's now magically syncing... but others that used to work, now don't...
    I installed the March 2011 hotfix where it's supposed to solve this issue and others like consistency checks ran on the PG do not trigger the actual consistency check on the single clients, which
    it seemed to be solved once I installed the hotfix, but the problem came back the next day.
    I'm stuck, I need to find a solution otherwise I will need to switch to a different backup system solution. I need some help please.
    Thank you so much for your time
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  • SCCM 2012 Client - Manual Installation Error

    Hi,
    I am trying to install SCCM client manually on few of the machines that have Windows 7 OS. The installation is failing with the below error:
    Failed to get client version for sending messages to FSP. Error 0x8004100e
    BITS job creation failed with 80200014. Unable to check BITS version
    This Operating System does not contain the correct version of BITS. BITS 2.5 or later is required.
    Failed to get client version for sending messages to FSP. Error 0x8004100e
    But Windows 7 comes with BITS 4.0 version. Below is the command I ran to install the client:
    CCMSetup.exe /mp:<MP name> /logon SMSSITECODE=<code> FSP=<FSP name>
    I even tried running with BITS priority switch:
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    Thank you!
    NM

    Try installing ccmsetup manually with the parameter /BITSpriority:low:
    ccmsetup.exe /BITSpriority:low 
    http://teacheritblog.wordpress.com/2013/08/07/configmgr-client-install-bits-error-on-windows-7-sccm/
    http://social.technet.microsoft.com/Forums/en-US/2db264c9-1769-4f6b-bb77-5dcf1106fd18/sccm-2012-agent-installation-using-orchestrator
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  • Sync error: CRTranRec:​:GetLinked​RecordId : Invalid linked record Id

    Hi,
    I have a blackberry bold 9930 and the following error message appears everytime i want to sync my cellphone with blackberry desktop software on my PC - Organizer date :  "Sync error: CRTranRec::GetLinkedRecordId : Invalid linked record Id".
    Help please !
    Jose Carlos

    Hello jcvc00
    Welcome to BlackBerry Support Community Forums
    To resolve your problem you may have to check your address Book and see if you have any blank contact image.Look at this RIM's Knowledge Base regarding this error :
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    Prince
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • C2R Client returned failing error

    Hi,
    We are attempting to deploy OneDrive for Business desktop sync app to our organisation via SCCM, in-house packaged.
    Has been a high success rate, however there are few users of which the sync app fails to install and the log files return errors associated with officeclicktorun.exe see below:
    Found C2R Client at: C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe
    Launching OfficeClickToRun.exe with parameters: scenario=unknown acceptalleulas="True" cdnbaseurl="http://officecdn.microsoft.com/pr/39168D7E-077B-48E7-872C-B232C3E72675" productreleaseid="none" displaylevel="False"
    culture="en-us" baseurl="C:\Windows\ccmcache\q2" lcid="1033" platform="x86" updatesenabled="True" version="15.0.4631.1002" 
    C2R Client returned failing error code 255
    As a result it also tries to install MS Office Pro Plus 2013 and screwing up the 2010 office install as a result.  Can anyone advise?

    Hi Ethan,
    Logs below:
    Timestamp Process
    TID Area
    Category EventID
    Level Message
    Correlation
    11/03/2014 15:55:32.993 SETUP (0xe98)
    0x770 Click-To-Run Telemetry
    aqkhc Medium
    {"MachineID":"8f1d5290733958449d190d11854b71ae","SessionID":"39715c65-f33f-4c15-aeee-129e51534a14","GeoID":"244","Ver":"15.0.4623.1001","ExeVer":"15.0.4623.1001","SecuritySessionId":"0","ModulePath":"C:\Windows\ccmcache\q2\setup.exe","CommandLine":"/configure
    "C:\Windows\ccmcache\q2\configuration.xml"","Bitness":"32","IntegrityLevel":"0x4000"}
    11/03/2014 15:55:32.994 SETUP (0xe98)
    0x770 Click-To-Run Telemetry
    aqkhe Medium
    {"MachineID":"8f1d5290733958449d190d11854b71ae","SessionID":"39715c65-f33f-4c15-aeee-129e51534a14","GeoID":"244","Ver":"15.0.4623.1001","OSVersion":"6.1","SP":"1","ProductType":"1","ProcessorArch":"9","Locale":"1033"}
    11/03/2014 15:55:32.995 SETUP (0xe98)
    0x770 Click-To-Run
    amawz Medium
    Args::ParseArgument: Parsing commandline.
    11/03/2014 15:55:32.995 SETUP (0xe98)
    0x770 Click-To-Run
    ambpm Medium
    Args::Load: Have Admin scenario
    11/03/2014 15:55:32.995 SETUP (0xe98)
    0x770 Click-To-Run
    amaw0 Medium
    Args::GetNextArgument: Next argument: /configure
    11/03/2014 15:55:32.995 SETUP (0xe98)
    0x770 Click-To-Run
    amaw0 Medium
    Args::GetNextArgument: Next argument: C:\Windows\ccmcache\q2\configuration.xml
    11/03/2014 15:55:32.995 SETUP (0xe98)
    0x770 Click-To-Run
    aoh7y Medium
    Args::GetConfigFile: config file: C:\Windows\ccmcache\q2\configuration.xml
    11/03/2014 15:55:32.995 SETUP (0xe98)
    0x770 Click-To-Run
    appfq Medium
    Args::Load: product release id: none  culture: en-us
    11/03/2014 15:55:32.995 SETUP (0xe98)
    0x770 Click-To-Run
    apvr9 Medium
    TrySetUserRegistry::TrySetAttemptGetKey: Setting Attempt Get Key for none
    11/03/2014 15:55:32.995 SETUP (0xe98)
    0x770 Click-To-Run
    amaw8 Medium
    TrySetUserRegistry::TrySetLicenseTokenOrKey: No key or token found for none
    11/03/2014 15:55:32.995 SETUP (0xe98)
    0x770 Click-To-Run
    aoh76 Medium
    HandleCommandLineAction::HandleStateAction: Not OOD scenario nor showing ODT help, check for elevation.
    11/03/2014 15:55:32.995 SETUP (0xe98)
    0x770 Click-To-Run
    aoh8l Medium
    TryGetElevation::HandleStateAction: Already running from elevated context.
    11/03/2014 15:55:32.995 SETUP (0xe98)
    0x770 Click-To-Run Telemetry
    aoh78 Medium
    HandleCommandLineAction::HandleStateAction: Starting Admin tool scenario.
    11/03/2014 15:55:32.995 SETUP (0xe98)
    0x770 Click-To-Run Telemetry
    aoh8d Medium
    HandleCommandLineAction::HandleStateAction: Start installation with configuration file: C:\Windows\ccmcache\q2\configuration.xml
    11/03/2014 15:55:32.995 SETUP (0xe98)
    0x770 Click-To-Run
    anwvz Medium
    Configuration::Load: Using config file: C:\Windows\ccmcache\q2\configuration.xml
    11/03/2014 15:55:33.261 SETUP (0xe98)
    0x770 Click-To-Run
    anwvy Medium
    ConfigFile::ParseAttribute: Value of SourcePath:
    11/03/2014 15:55:33.261 SETUP (0xe98)
    0x770 Click-To-Run
    anwvu Medium
    ConfigFile::ParseAddNode: Version not specified.
    11/03/2014 15:55:33.261 SETUP (0xe98)
    0x770 Click-To-Run
    anwvv Medium
    ConfigFile::ParseAddNode: ForceDowngrade:
    11/03/2014 15:55:33.261 SETUP (0xe98)
    0x770 Click-To-Run
    anwvy Medium
    ConfigFile::ParseAttribute: Value of OfficeClientEdition: 32
    11/03/2014 15:55:33.261 SETUP (0xe98)
    0x770 Click-To-Run
    anwvy Medium
    ConfigFile::ParseAttribute: Value of Level: None
    11/03/2014 15:55:33.261 SETUP (0xe98)
    0x770 Click-To-Run
    anwvy Medium
    ConfigFile::ParseAttribute: Value of AcceptEULA: TRUE
    11/03/2014 15:55:33.261 SETUP (0xe98)
    0x770 Click-To-Run
    amaws Medium
    Configuration::Load: Setting culture to: en-us
    11/03/2014 15:55:33.261 SETUP (0xe98)
    0x770 Click-To-Run
    aodb1 Medium
    Configuration::AdjustBaseUrlForLocalSource: Found the version cab at: C:\Windows\ccmcache\q2\Office\Data\v32.cab
    11/03/2014 15:55:33.261 SETUP (0xe98)
    0x770 Click-To-Run
    apm49 Medium
    Configuration::AdjustBaseUrlForLocalSource: Removing \Office\Data
    11/03/2014 15:55:33.261 SETUP (0xe98)
    0x770 Click-To-Run
    amcrz Medium
    Configuration::GetProductSource: Adjusted base url: C:\Windows\ccmcache\q2
    11/03/2014 15:55:33.261 SETUP (0xe98)
    0x770 Click-To-Run
    amaxp Medium
    BaseConfigure::TryGetConfiguration: EULA's have been accepted.
    11/03/2014 15:55:33.261 SETUP (0xe98)
    0x770 Click-To-Run
    aoh85 Medium
    AdminConfigure::HandleStateAction: Configuring an install/crosssell scenario.
    11/03/2014 15:55:33.288 SETUP (0xe98)
    0x770 Click-To-Run
    aqdco Monitorable
    TryCheckNetworkCost::HandleStateAction: Failed to initialize NetworkCostManager for C:\Windows\ccmcache\q2. Assuming low cost and proceeding.
    11/03/2014 15:55:33.288 SETUP (0xe98)
    0x770 Click-To-Run
    aoh9i Medium
    TryGetVersionDescriptor::HandleStateAction: Getting Cab: v32.cab
    11/03/2014 15:55:33.670 SETUP (0xe98)
    0x770 Click-To-Run
    anwv6 Medium
    Descriptor::Load: Reading Available value from descriptor: 15.0.4631.1002
    11/03/2014 15:55:33.670 SETUP (0xe98)
    0x770 Click-To-Run
    amawt Medium
    Descriptor::Load: Prereq Node exists. Being parsing it.
    11/03/2014 15:55:33.670 SETUP (0xe98)
    0x770 Click-To-Run
    anwv7 Medium
    Descriptor::Load: Reading Bootstrapper value from descriptor: 15.0
    11/03/2014 15:55:33.670 SETUP (0xe98)
    0x770 Click-To-Run
    amax8 Medium
    TryGetVersionDescriptor::HandleStateAction: Descriptor contains Prereqs. Run them now.
    11/03/2014 15:55:33.670 SETUP (0xe98)
    0x770 Click-To-Run
    anhmm Medium
    Prereq::PrereqsFailed: No prereqs have failed.
    11/03/2014 15:55:33.670 SETUP (0xe98)
    0x770 Click-To-Run
    anwwb Medium
    IsNativeValidator::CheckPreReq: returning: 1.
    11/03/2014 15:55:33.670 SETUP (0xe98)
    0x770 Click-To-Run
    anhmm Medium
    Prereq::PrereqsFailed: No prereqs have failed.
    11/03/2014 15:55:33.670 SETUP (0xe98)
    0x770 Click-To-Run
    an8w1 Medium
    O15BetaValidator::CheckPreReq: Validator has version descriptor
    11/03/2014 15:55:33.670 SETUP (0xe98)
    0x770 Click-To-Run
    an8w2 Medium
    O15BetaValidator::CheckPreReq: Currently installed version: 15.0.4454.1513
    11/03/2014 15:55:33.670 SETUP (0xe98)
    0x770 Click-To-Run
    an8w4 Medium
    O15BetaValidator::CheckPreReq: Current build is newer than Beta build. Prereq check passes.
    11/03/2014 15:55:33.670 SETUP (0xe98)
    0x770 Click-To-Run
    an8xa Medium
    O15BetaValidator::CheckPreReq: returning: 1.
    11/03/2014 15:55:33.670 SETUP (0xe98)
    0x770 Click-To-Run
    anhmm Medium
    Prereq::PrereqsFailed: No prereqs have failed.
    11/03/2014 15:55:33.671 SETUP (0xe98)
    0x770 Click-To-Run
    anwwj Medium
    SXSValidator::CheckPreReq: Has preexisting 32bit Firefly.
    11/03/2014 15:55:33.682 SETUP (0xe98)
    0x770 Click-To-Run
    anwwn Medium
    SXSValidator::CheckPreReq: Cross bitness test passed.
    11/03/2014 15:55:33.682 SETUP (0xe98)
    0x770 Click-To-Run
    anhmm Medium
    Prereq::PrereqsFailed: No prereqs have failed.
    11/03/2014 15:55:33.682 SETUP (0xe98)
    0x770 Click-To-Run
    anwwp Medium
    BootstrapperValidator::CheckPreReq: returning: 1.
    11/03/2014 15:55:33.682 SETUP (0xe98)
    0x770 Click-To-Run
    anhmm Medium
    Prereq::PrereqsFailed: No prereqs have failed.
    11/03/2014 15:55:33.697 SETUP (0xe98)
    0x770 Click-To-Run
    ambty Medium
    ClientValidator::CheckPreReq: No C2R service is running. Checking Firefly Client version.
    11/03/2014 15:55:33.734 SETUP (0xe98)
    0x770 Click-To-Run
    ambtz Medium
    ClientValidator::CheckPreReq: Client located here C:\Program Files\Microsoft Office 15\ClientX64\IntegratedOffice.exe is version 15.0.4454.1513
    11/03/2014 15:55:33.734 SETUP (0xe98)
    0x770 Click-To-Run
    ap2j2 Medium
    ClientValidator::CheckPreReq: Current client version is located here C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe
    11/03/2014 15:55:33.734 SETUP (0xe98)
    0x770 Click-To-Run
    ambt0 Medium
    ClientValidator::CheckPreReq: Current client version is version 15.0.4454.1513 available is 15.0.4631.1002
    11/03/2014 15:55:33.734 SETUP (0xe98)
    0x770 Click-To-Run
    ap2j3 Medium
    ClientValidator::CheckPreReq: Comparison result: -177
    11/03/2014 15:55:33.734 SETUP (0xe98)
    0x770 Click-To-Run
    ap2j4 Medium
    ClientValidator::CheckPreReq: Version of client too low to install with: Have: 15.0.4454.1513 Need: 15.0.4631.1002
    11/03/2014 15:55:33.734 SETUP (0xe98)
    0x770 Click-To-Run
    an8w0 Medium
    ClientValidator::CheckPreReq: returning: 0.
    11/03/2014 15:55:33.734 SETUP (0xe98)
    0x770 Click-To-Run
    anhmp Medium
    Prereq::ShowPrereqFailure: A Prereq check has failed. Client update needed.  We are sorry, but we could not complete the installation. Please try again later.  http://officeredir.microsoft.com/r/rlidC2RErrorToAsset?scenario=ClickToRun&errorCode=9&ErrorSource=BOOTSTRAPPER_PREREQ&exceptionType=clientVersion&lang=en-us&crc32=0
    11/03/2014 15:55:33.734 SETUP (0xe98)
    0x770 Click-To-Run
    aoh88 Medium
    RunPrereqs::HandleStateAction Prereq check has failed.
    11/03/2014 15:55:33.734 SETUP (0xe98)
    0x770 Click-To-Run
    aoh9d Medium
    HandlePrereqFailure::HandleStateAction: Need to update the client.
    11/03/2014 15:55:33.734 SETUP (0xe98)
    0x770 Click-To-Run
    ap2j6 Medium
    TryConfigureClient::HandleStateAction: No config file. Using default values for parameters.
    11/03/2014 15:55:33.734 SETUP (0xe98)
    0x770 Click-To-Run
    amayh Medium
    TryConfigureClient::HandleStateAction: Unable to find OfficeClickToRun.exe . Found Firefly client C:\Program Files\Microsoft Office 15\ClientX64\IntegratedOffice.exe
    11/03/2014 15:55:33.735 SETUP (0xe98)
    0x770 Click-To-Run
    amayl Medium
    TryLaunchFireflyUpgrade::HandleStateAction: Getting updated client.
    11/03/2014 15:55:35.965 SETUP (0xe98)
    0x770 Click-To-Run
    amaym Medium
    TryLaunchFireflyUpgrade::HandleStateAction: Copying new client from: C:\Windows\TEMP\OfficeC2R04F609EC to: C:\Program Files\Microsoft Office 15\ClientX64
    11/03/2014 15:55:36.125 SETUP (0xe98)
    0x770 Click-To-Run
    amayo Medium
    TryLaunchFireflyUpgrade::HandleStateAction: Launching OfficeClickToRun.exe with parameters: scenario=clientupgrade baseurl="http://officecdn.microsoft.com/PR/39168D7E-077B-48E7-872C-B232C3E72675" culture=en-us platform=x86 version=15.0.4631.1002
    productstoadd=ProPlusRetail migratingproducts="" cdnbaseurl="http://officecdn.microsoft.com/pr/39168D7E-077B-48E7-872C-B232C3E72675" installid= displaylevel=False
    11/03/2014 15:55:42.142 SETUP (0xe98)
    0x770 Click-To-Run
    amayq Medium
    TryLaunchFireflyUpgrade::HandleStateAction: Client successfully updated.
    11/03/2014 15:55:42.142 SETUP (0xe98)
    0x770 Click-To-Run
    ambwd Medium
    Prereq::PrereqsFailed: Client update already done. Skipping validator for it.
    11/03/2014 15:55:42.143 SETUP (0xe98)
    0x770 Click-To-Run
    anhmm Medium
    Prereq::PrereqsFailed: No prereqs have failed.
    11/03/2014 15:55:42.143 SETUP (0xe98)
    0x770 Click-To-Run
    anwwb Medium
    IsNativeValidator::CheckPreReq: returning: 1.
    11/03/2014 15:55:42.143 SETUP (0xe98)
    0x770 Click-To-Run
    anhmm Medium
    Prereq::PrereqsFailed: No prereqs have failed.
    11/03/2014 15:55:42.143 SETUP (0xe98)
    0x770 Click-To-Run
    an8w1 Medium
    O15BetaValidator::CheckPreReq: Validator has version descriptor
    11/03/2014 15:55:42.143 SETUP (0xe98)
    0x770 Click-To-Run
    an8w2 Medium
    O15BetaValidator::CheckPreReq: Currently installed version: 15.0.4631.1001
    11/03/2014 15:55:42.143 SETUP (0xe98)
    0x770 Click-To-Run
    an8w4 Medium
    O15BetaValidator::CheckPreReq: Current build is newer than Beta build. Prereq check passes.
    11/03/2014 15:55:42.143 SETUP (0xe98)
    0x770 Click-To-Run
    an8xa Medium
    O15BetaValidator::CheckPreReq: returning: 1.
    11/03/2014 15:55:42.143 SETUP (0xe98)
    0x770 Click-To-Run
    anhmm Medium
    Prereq::PrereqsFailed: No prereqs have failed.
    11/03/2014 15:55:42.143 SETUP (0xe98)
    0x770 Click-To-Run
    anwwg Medium
    SXSValidator::CheckPreReq: Has preexisting 32bit C2R Client.
    11/03/2014 15:55:42.147 SETUP (0xe98)
    0x770 Click-To-Run
    anwwn Medium
    SXSValidator::CheckPreReq: Cross bitness test passed.
    11/03/2014 15:55:42.147 SETUP (0xe98)
    0x770 Click-To-Run
    anhmm Medium
    Prereq::PrereqsFailed: No prereqs have failed.
    11/03/2014 15:55:42.147 SETUP (0xe98)
    0x770 Click-To-Run
    anwwp Medium
    BootstrapperValidator::CheckPreReq: returning: 1.
    11/03/2014 15:55:42.147 SETUP (0xe98)
    0x770 Click-To-Run
    anhmm Medium
    Prereq::PrereqsFailed: No prereqs have failed.
    11/03/2014 15:55:42.147 SETUP (0xe98)
    0x770 Click-To-Run
    anwwe Medium
    DiskSpaceValidator::CheckPreReq: Free disk space is sufficient.
    11/03/2014 15:55:42.147 SETUP (0xe98)
    0x770 Click-To-Run
    anhmm Medium
    Prereq::PrereqsFailed: No prereqs have failed.
    11/03/2014 15:55:42.147 SETUP (0xe98)
    0x770 Click-To-Run
    aoh9n Medium
    TryGetClient::HandleStateAction: Installation path is: C:\Program Files\Microsoft Office 15
    11/03/2014 15:55:42.147 SETUP (0xe98)
    0x770 Click-To-Run
    amaya Medium
    TryGetClient::HandleStateAction: Looking for existing client.
    11/03/2014 15:55:42.147 SETUP (0xe98)
    0x770 Click-To-Run
    amayb Medium
    TryGetClient::HandleStateAction: Found C2R Client at: C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe
    11/03/2014 15:55:42.147 SETUP (0xe98)
    0x770 Click-To-Run
    aoh9t Medium
    TryLaunchClient::HandleStateAction: Launching OfficeClickToRun.exe with parameters: scenario=unknown acceptalleulas="True" cdnbaseurl="http://officecdn.microsoft.com/pr/39168D7E-077B-48E7-872C-B232C3E72675" productreleaseid="none"
    displaylevel="False" culture="en-us" baseurl="C:\Windows\ccmcache\q2" lcid="1033" platform="x86" updatesenabled="True" version="15.0.4631.1002" productstoadd="GrooveRetail_en-us_x-none"
    11/03/2014 15:56:06.965 SETUP (0xe98)
    0x770 Click-To-Run
    apx75 Monitorable
    TryLaunchClient::HandleStateAction: C2R Client returned failing error code 255
    11/03/2014 15:56:06.965 SETUP (0xe98)
    0x770 Click-To-Run
    aoh72 Medium
    ExitBootStateMachine::HandleStateAction: Bootstrapper workflow exiting with result: 0x0
    11/03/2014 15:56:06.965 SETUP (0xe98)
    0x770 Click-To-Run
    aoh9z Medium
    AdminBootstrapper::Main: Installation came back with 255.
    11/03/2014 15:56:06.965 SETUP (0xe98)
    0x770 Logging Liblet
    aqc99 Medium
    Logging liblet uninitializing.
    We are also unable to repair/uninstall as a result.
    Thank you

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