Replaced blk cartridge now won't print blk

I removed the empty black ink cartridge, purchased a new HP cartridge n now only the color works. Initially when I inserted the new cartridge, it ran through the process I printed a sheet and it only shows n prints the color. I didn't know but the old cartridge was out more than 30 minutes .

Hi
Which printer model do you have?
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

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Re: Deskjet 3070A - replaced cartridges but won't print now!

Hello,
I have the same problem. Replaced my black cartridge on my deskjet 3070A and now it won't print any black ink at all.
Please can you help?
Thanks,
Tom

@Tskinner1
Hi Tom, is the printer in warranty? (typically it's one year from purchase). Can I ask which country are you based in?
Troubleshooting steps
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c04030353
Thanks, Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP Officejet Pro 8600 - Now won't print in Black Ink Only!

Hi! After previously owning the Hp Officejet 8500a pro and experiencing numerous issues related to the 'Black Only' printing! We then decided to scrap the HP Officejet 8500a and move on to a new printer! We did a LOT of research into the new printer and at the time of purchasing the 8600 around August 2012 last year, we found no online content of similar issues relating to the 8500. We even contacted Live HP support to check if the 8600 would print in Black Ink Only with the colours cartridges levels at empty. The HP live chat representative informed us the printer WOULD indeed print in black only with all COLOUR cartridges installed and empty. Since we bought the new 8600, we have replaced just the Black setup cartridge with a Genuine HP Black 950xl. A few days ago all colours where at about 10% levels, apart from the yellow which then ran empty. We have been printing in Black Ink Only with the following message appearing, since the yellow ran out: "Yellow Cartridge out of ink, click continue to print in Black Ink only" As of this morning, the below message appeared with no option to print ink black only! "Depleted cartridges must be replaced to resume printing" The Yellow and now Magenta where out of ink, with no option but to purchase both cartridges, we replaced them and ran off 8 order sheets in Black Ink Only. Both cartridges where replaced with Genuine HP. Directly after printing these 8 pages, the current Ink Levels are now: Magenta - 100% fullCyan - Has now ran out with a Red X (Annoying!!!)Yellow - Is showing a 10% Ink level with a brand new cartridge installed!!!Black - 40% full 1. Why am I no longer able to print in Black Ink Only with the empty colour cartridges installed?2. Why is the Yellow showing 10% full with a brand new ink cartridge installed full of ink? Does anyone have any advice on how to resolve this, I would very much appreciate some imput. Kind RegardsKev Challis

I know it won't print without a cartrige. I was trying to explain that this "problem" is one that needs to be prepared for in advance by not having empty cartriges installed. I am not trying to find a way around the way the printer is made to function. My printer came with the color cartriges that I plan on having for a long time because I rarely need to print anything in color. The link Jason posted clearly states that this printer, being a IIC, needs all cartriges installed in order for it to print. Here is the section: For example, a driver color setting (by selecting "print in grayscale with the black cartridge only" in printing preferences) specifies printing using only black ink. In addition, many IPH printers can operate in "reserve mode," which allows the user to continue to print with just the black cartridge when the color cartridge is removed or not installed. In HP IIC systems, all supplies are required to be installed in the printer for the printer to function. (empahsis mine) Why it needs all supplies installed to function? I don't know and don't care. Why does it not print with empty color cartriges installed (the first question of the person that started this thread)? I don't know and it doesn't really matter. Have one set of color cartriges on reserve in case one of the ones you have runs out of ink. Don't want to hassle with this "problem"? Own another printer that is not an IIC inkjet printer.

HP Deskjet 3070A Replaced the cartridges and still not printing

My printer says i need to use the Set UP cartridges that came with my printer that is impossible as my printer is 20 months old. I had no problems with any kind of printing e-print etc. until now I had to replace my cartridges. I purchased HP364 and i have tried and cleaned my printer but it well not print. Sometimes it tells me Magenta is in compatible 2 days later it say Cyan was incompatible. Please can you help
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@DJBell
I'm going to reply to the private msg you sent me on this.
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Deskjet 3070A - replaced cartridges but won't print now!

Ciara
Can you please send me info on how to fix this issue?
Thanks
D
This question was solved.
View Solution.

Hi loxluta,
I was just wondering if the steps @Ciara_B were able to help you get the issue resolved.
If not maybe I can help, just let me know here or in a private message
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Compile new MDF - now won't print

Hi,
I made a change moving some fields in my IFD file. Compiled it and edited the job to point to the new MDF on the server but now there isn't any printer output Am I supposed to do something else? Thanks

If all you did was moving some fields then you have done just what's required. But something is obviously preventing it from printing. Best way to start your search is in your \error folder. If you cannot find your print file there with an an error file then look in the jfserver.log file. You can increase the level of detail in the Central Control's Print Agent section.

HP B8850 - Added CS3 and LR3 - now won't print

I have been using the HP B8850 printer for some time with PS Elements and LR2 and the printer was functioning well. I upgraded to CS3 and LR3 and now the printer will not print from any application ( or do test prints for that matter).
The HP B8850 manual says that CS3 & the B8850 printer will not work with the HP supplied "Photoshop Plug in" so I have re-installed the HP driver twice (choosing only the driver) with no luck in getting prints.
I do get one test print after re-installing the HP printer driver but then the next print job just sits in the cue and the "on" light on the B8850 just flashes. I am guessing that I get one print because the print spool/cue has been cleared because the printer was turned off. Is this a spool problem? A setting in CS3 or LR3 ? Or what? Thanks! Dan

There is a discussion here of the technical reasons for ink expiration.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Black ink cartridge in my Photosmart c309g-m won't print

I have an HP Photosmart Premium C309g-m printer. The black ink was low so I replaced the cartridge with a brand new HP564 black ink cartridge (not the photo black ink cartridge). The printer will not print the black ink cartridge since I replaced it. I have replaced it with a new black ink cartridge twice thinking that perhaps the first one was bad. I have shut down the printer as instructed and waited. I unplugged the power source and unplugged it from my computer. After waiting the instructed time period, I plugged everything back in, turned the printer back on and attempted to print again. The black ink cartridge still will not print.The color cartridges and the photo black ink cartridge are printing. I have done several clean printhead routines. I even attempted an alignment (this has failed). Now since the alignment procedure has failed, the printer attempts the alignment every time I turn it back on. This procedure continues to fail since the black ink cartridge still won't print! I am wasting all my color and photo black ink! What can I do to correct this problem?The error messages that I received were Oxc19a0007 and Oxc19a00013. I could not find any other solutions for this problem.

I have the same problem as redtailhawk, however no error messages. I have an HP Photosmart Premium C309g-m printer/copier/scanner. The cyan, magenta, and photo black cartridges were all low, so I replaced them with remanufactured HP564XL cartridges from 4inkjets.com, which apparently are from LD Products, which is on the labels on each cartridge. These are what I already had installed, and have been using sucessfully for the past two years or so. The printer will not print using the black ink cartridge since I replaced the other three cartridges. I believe, actually, that I tried to put a document and only the color text printed before I replaced the three cartridges. I tried another remanufactured black ink cartridge, thinking that the one I had installed might have become bad somehow. What I have tried:1. I cleaned the printheads from the printer network page, then did a 2nd deeper cleaning.2. I performed a hard reset by unplugging the printer while it was on, after it got finished performing all tasks, then plugged it back in 30-60 seconds later.3. I verified that all cartridges were properly vented.4. I soaked the printheads in hot water and noticed that quite a bit of ink flushed out of them. However, when I reinstalled the printheads and cartridges, all my ink level went down at least 50%. Before I removed the printhead, I also noticed that there was some black ink on the printhead that looks like it had leaked from the cartridge prossibly. When I run a print quality report or printer status report, I see that the black does not print at all; the other four cartridges all displays their levels. Also, every time I try to align the cartridges, the alignment fails. I do not get any error messages, though. I am running Windows 7 (x64) and printing via USB. I also tried printing via bluetooth as well as using the web services printer, neither of which worked. I also booted into Windows 8.1 (x64) RTM and attempted to print, but I'm having the same problem. Please advise me on what I can do to fix this problem, or if I have to buy another printhead. Thank you greatly in advance. Not sure if these would be useful, but I've include my printer's device information pages and well as the usage report.
Below is my printer's device information page: Below is my printer's usage report:

Won't print black ink

HP5510 All In One. Printer started printing in very light blueish gray ink. Changed the black cartridge (NEW HP ISSUED not refurbished) and it still didn't work. Cleaned printeheads, aligned printer, unplugged printer and still didn't work. I then ran out of yellow ink so I replaced it and it still wouldn't print black. Then I ran out of blue ink working on all these issues and replaced blue cartridge now it won;t print at all. I have repeated all the above steps. Now my magenta ink is low.
When this problem started all the colored cartridges were close to full. The ink has been depleted with repeatedly following the directions to correct the black ink issue.
I have put the printer in greyscale, black ink only and still the issue is unresolved. The printer is not in warranty.

Hi @turtleinthesand,
Thank you for visiting the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 5520, you are unable to print in black ink after replacing the cartridge.
I would like you to continue here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in?
I hope to hear from you soon.
Thanks
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Officejet9120 all-in-one won't print yellow

My brand new hp yellow cartridge C4838A won't print. The 9120 display shows the cartridge is full. The confirguration page output contains no yellow. I have cleaned the print head, reseated the cartridge many times, aligned the print heads, calibrated colors (which of course didn't work because the yellow will not engage).
Until my last yellow cartridge expired, everything worked fine, yellow printed. The three color cartridged all expired on the same day. The new magenta and cyan are working fine. It's just that pesky yellow that's a problem.
Anyone have a solution out there? I'll appreciate your input.
ML

Hi , Welcome to the HP Forums! I noticed that your HP Photosmart c6150 will not print black. I am happy to look into this issue for you! According to this guide, Color Mix or Missing Colors on the Diagnostic Page, it states: Missing colors occur when the printhead nozzles dry out. Since you have tried cleanign the printhead multiple times, and the issue is still occuring, I would consider having the printer serviced/or replaced. Please contact HP, phone support for further assistance. (After you fill out the information, you will be given a phone number.) If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Best regards! “Please click the Thumbs up icon below to thank me for responding.”

C4680 All in one won't print black

C4680 printer shows low black ink level, and won't print black. Prints color fine.
Already have tried the following:
Printer stopped printing a letter, showed low black ink level.
Purchased and installed new black ink cartridge, still won't print black, still low black ink indicator
Did printer cleaning three times. No help
Switch off, remove cables etc as recommended on HP site. No help.
Completely deleted printer from devices and reinstalled. No help.
Called HP help, after 30 minutes of BS told me cartridge was low after I told him three time I had just bought and installed a new one.
It will not copy black either
Any new ideas?
Thanks.
Bill

Clara- I did call phone support as I stated in my post; and their response was extremely irritating, just like your last post. Told Surha the phone guy all that I had already done and he kept telling me to do the same things. Didn't even say, I know you did this but let's try it again.
I clearly stated in my post that I purchased and installed a new ink cartridge, didn't help. I appreciate your trying to help on your own time possibly, but READ THE POST. I am aggravated because I have a problem and you are telling me to do things that I have already done that didn't help.
If you have something new to suggest, great, that's why I am contacting HP. If not just say, "yeah you have tried everything that they tell us to go through. You may need to take in to a service depot or just buy a new printer. Sorry."
By the way, there are several reports on other internet sites of the same problem with no solution. HP obviously has no clue. Hope someone in engineering or wherever is looking into this.
Bill

C 84 won't print in black

My printer now won't print in black ink-have a Wacom graphire tablet with Painter Essentials 2 and was learning how to use it and now can't get my old trusty Epson c 84 to print in black- ran all the alignment test, cleaned print heads etc. Checked Pen settings etc - can print dark navy etc so black in seems to be feeding in. Any web page or document is invisible when it comes out of the printer. I installed Tiger a few days ago per the apple reps suggestion that my pen tablet would be easier to install etc

Thanks and yes and it did not help. What WORKED though was to ditch the Epson and I bought a new Canon cheapo ip1600 and it does fine. It seems to be the most compatible of all of the Canons as it and one other ( per the 800 Canon store) are the only ones so far as Tiger is so new and some of the printer companies could not produce fast enough or fine tune their drivers etc.
Anyway so far no complaints and thanks for the suggestion!

D7150 worked fine now won'tprint after blue ink change

D7150 worked fine changed blue ink now won't print anything on page; alignment ok what now????

Try giving your iPad a reset. Hold down the sleep and home keys for about 20 seconds. When you see the silver apple, let go and let it reboot and try again.
How are you charging it? its's best charged plugged into the wall not via USB. So if you're trying via USB, try using the supplied power block plugged into the wall.

Owned HP Photosmart Premium C310 since 2011-01-03. Installed 5 new HP cartridges. Now it won't print

We bought the HP Photosmart Premium C310 on 2011-01-03. On April 6, I had to install all 5 new HP ink cartridges. Now it won't print at all. It accepts the "Print" command, makes noises as if it is printing, pulls the paper through slowly while it "pretends" to be printing, but the page comes out with NO INK on it. I have gone through all the many, many "self-help" solutions HP offers, on the printer screen itself, through the computer desktop "HP Solution Center," and also online at HP.com. It is still in warranty, so I am thinking I should just take it back to Best Buy and tell them to repair it. I'd really like to get it working. Any suggestions?
Thank you,
gake04

In the link given by 007Ohmss be sure to update the firmware as described in step 4:
Step four: Install a firmware upgrade
Check for a firmware upgrade that might help solve the problem:
On the product control panel, touch the Setup icon ( ).
Touch Web .
Touch Product Updates .
Touch Check for Product Updates .
Touch Yes to update. The update might take 10 to 20 minutes. Do not turn off the printer until the update is complete. The printer will shut down and start back up automatically.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

After replacing black ink cartridge on photo smart 6500 won't print black

Photosmart 6500 all in one printer won't print after replacing the black cartridge. Everything worked fine prior.

elsob wrote:
It's photosmart 6510 & I 'm from the US.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Replaced blk cartridge now won't print blk

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