Report: Approval Process Timing

Hi,
1) I need a report showing me the average time it takes for each approver to approve the POs. Do you know how I can code this please?
2) Also, I would like a report which shows me a list of all PO Approval Processes related to an Approver specified within a parameter.
Thanks,
vankri

By average time I mean for example:
Purchase Order 1:
Approver 1 approves on (01/11/2009)
Approver 2 approves on (03/11/2009)
Approver 3 approves on (04/11/2009)
Purchase Order 2:
Approver 1 approves on (17/11/2009)
Approver 2 approves on (21/11/2009)
Approver 3 approves on (27/11/2009)
The dates are dates of approval.
Average time for approver 3 is 3.5 days ((1+6)/2)
The average time it takes for a user to approve after the previous approver has approved from his part.
Any ideas pls?
Thanks,
vankri

Similar Messages

Help Needed - Report Approval Process in OBIEE

Hi Experts,
I have a requirement as below
1) I will pull the data from the database and generate a report
2) Then user 1 logs in and has to approve the report
3) Then user 2 logas in and has to approve the report
Once user1 and user 2 approves then only I should make make it avalable to the remaining users...
Is it possible in OBIEE
Thanks
venkat

"You can achieve this by implementing the right security. Before approval, once the report is designed, give access to this report only to user1 and user2. When user1 logs in, he checks the report, approves it and notifies user2, then user2 logs in and approves the report and notifies you. Once report is approved by both, you can change the security permissions to make it available to all the users that needs to access it "
Hi Amit,
Thanks for quick reply
How can "User 1 checks the report, approves it and notifies user2 "
can you be more precise on it....
My requirements in more precise is
1) when user 1 logs and approves it, user 2 should see that it has been approved by user 1
2) When user 2 logs in and approves , user 1 should see it..
I want to automate the whole process .. insted of me going and chaning the security perimission .. once i it is approved by user 1 and user 2.
is it possible.....
Thansk in Advance
Venkat Krishna

Approved invoices can not be edited - Approval process

Hi Experts -
I have recently raised an incident with SAP about Approval process - the complete message and support reply is as follows - but i believe we need a change in the approval process - if the approval required is only one but you have defined two people (Either or OR) in the approver list - the system should allow the document to be edited if one of the approvers reject it.
please let me know and i believe we need a change in design - unless otherwise a solid reason is given to justify the existing design
10.07.2009 10:32 Description (English) by SRS Manian
     We have created approval procedure for all the invoices which are entered into the system., The
'Accts' user enters the invoice into the system - the invoice comes for approval to 'Manager' user.
When the Manager opens the invoice via Alert window - he/she wants to modify certain information
(lines as well as Sales person) and approve it.
The invoice which gets opened from the alert window - does not allow the user 'Manager' to modify at
all. All the information on the invoice are greyed out.
The system should allow the user 'Manager' to modify the information. Since the manager has full
authorization to the system.
10.07.2009 10:35 Info to Reporter by SAP
     Dear Partner/Customer,
We have received your inquiry and are currently processing it.
You will be contacted with a solution or an update as soon as possible.
For further details regarding the phase your message is in at the
moment please refer to:
http://service.sap.com/%7Esapidb/011000358700000575782007E
Kind regards,
SAP Business One Product Support
10.07.2009 10:59 Reply to Reporter by SAP
     Dear Manian,
Thank you for contacting us.
When the originator sends the document for manager's approval, note that the at that stage, the document is still in the 'Approval Process'. This is because the system is waiting for the 'Manager' to 'Approve or Reject' the document. Hence, looking at the Document, it is still in 'Draft - Pending' Status.
When the document is in 'Draft-Pending' Status, the document is not available for editing, because the system considers that it is still in the waiting process. In your case, the manager cannot edit t he document.
To amend the document, an action is required from the approver either to reject it first. Once rejected, it can be amended and re-sent for approval.
I have checked our knowledge base and noted that there is an article which describes the approval process. Please refer to the Expert on Phone Wiki Article (March 2009) with title: Why a draft documen t in an approval process cannot be modified by the originator?
The link will provide the explanation:
https://www.sdn.sap.com/irj/scn/wiki?path=/pages/viewpage.action&pageid=88735894
I have also attached Notes 1321234 and 1111431 for your reference.
Best regards,
Lorna Real
Support Consultant
Product Support for SAP Business One
SAP Ireland
10.07.2009 11:59 Reply to Support Center by SRS Manian
     Thanks for the reply. The scenario is when the Manager receives the
document for approval, he wanted to edit and add it. Your reply (and
documentations) states that it needs to be rejected first before it is
available for editing. When it is gets rejected - the person who
orignated the document gets an alert and he can edit it. Here the
Manager must get an alert so that he can edit the Rejected document.
When the 'manager' rejects the document, and goes back to the alert
window to open the document - it is still greyed out !!
How does the 'manager' reject the document and edits it ?
regards
Manian
10.07.2009 12:11 Reply to Reporter by SAP
     Dear Manian,
If after the Manager rejects it and still the document is not editable (greyed out), it means that the document may still be in the 'Approval Process'. When it is greyed out, what is the status of the document in the header? Does it say 'Rejected' or 'Pending'?
If it is still in 'Pending' mode, please verify the number of 'Approvers' set in the 'Stages' tab of the 'Approval Template - Setup' window. If there is more than one user listed as 'Approver', and o nly 1 approval is required, the system provides an opportunity to other 'Approvers' to approve or reject the document. If in your case, the number of approvers is 2, and manager 'rejected' it, the sys tem still keeps the document in Pending status as it waits for another approver's decision to reject or approve it.
Also, verify the number of 'Approvals' required. If the number of 'Approvers' who have not rendered their decision is greater than or equal to the 'Approvals' required (e.g. approvers - 2, required ap provals - 2) the system keeps the document within the approval process. This is to allow the other 'Approvers' to decide on the document.
I hope this clarifies the behaviour. If you can provide us a step by step screenshot of the issue, this may help us to provide a more accurate response.
Best regards,
Lorna Real
Support Consultant
Product Support for SAP Business One
SAP Ireland
10.07.2009 12:28 Reply to Support Center by SRS Manian
     Hi:
The status of the document in the Header says 'Pending' and the status
below the document number says 'Suspended' - it is not showing as 'Draft'
Regards
Manian
10.07.2009 12:42 Call to Customer / Partner by SAP
     Performed on: 10.07.2009 10:41:59 (UK)
Contact person: SRS Manian
Status of discussion: Customer not reached
Subject:
Called the partner but currently engaged on another line.
Would like to hold a webex.
10.07.2009 12:42 Reply to Reporter by SAP
     Dear Manian,
I'm trying to call you but there was no response on your mobile.
When the header says 'Pending', then it means the document is still within the approval process. Please check the Approval Template and see the number of approvers and the number of approvals require d.
The number of approvals and approvers may be greater than 1. In this case, the system waits for other approvers to approve or reject the document. Once all the approvers have rejected the document, th en the document will be released and available for editing.
Best regards,
Lorna Real
Support Consultant
Product Support for SAP Business One
SAP Ireland
10.07.2009 18:11 Reply to Support Center by SRS Manian
     Hi:
Thanks for the reply - i tried this and found out the following:
1 - In the approval templates - we had mentioned number of approvals
required as '1'.
2 - in the number of approvers - we had mentioned two users
Though the template requires only one approvals (Either or OR) the system
expects both of them to approve or reject -
Can u please let me why is this behaving like this - or is this is the
way it is designed ? - if this is the way it is designed - i beleive it
is wrong - weneed to give a solution to the customer
regards
Manian
11.07.2009 05:52 Reply to Reporter by SAP
     Dear Manian,
Thank you for the information. The behaviour is a current system definition documented as per Note 1321234. I have attached the said Note for your reference. When only 1 approval is required and there are 2 or more persons are allowed to approve the document, the document does not get automatically rejected when 1 person 'rejects' it. The system waits for other approvers to render their decision b ecause a person may still approve or reject the document.
The design is not an application error. If you would like to change this design, please post your requirement in our SAP Business One Product Development Collaboration
forum. You can find the forum in this link:
/community [original link is broken]
The forum is beingmoderated by members of the Solution Management team specialized in certain areas, according to the folder you are in. Partners can impact the design of specific features by posting suggestions and feedback at this forum. Kindly refer to Note 1028874 which describes more on the above process.
As the request will be handled through another process, we kindly request that this support message be closed.
Thank you for your understanding.
Best regards,
Lorna Real
Support Consultant
SAP Product Support for SAP Business One
SAP Ireland
11.07.2009 09:02 Reply to Support Center by SRS Manian
     Hi Thanks for the reply - however, the solution given doesnot address the
problem we are beingfaced with our client
Is there a Development Request we can raise so that this problem is
addressed in future
I am going ahead and confirming this Message though
regards
Manian
11.07.2009 10:04 Reply to Reporter by SAP
     Dear Manian,
Thanks for the information. I understand the customer's requirement. As previously mentioned, please log a development request in this link:
/community [original link is broken] This is from Note 1028874.
Unfortunately,we at the support centre does not have access to the list of development requests. Hence, kindly follow the process in Note 1028874.
I'm sending the message back to your side for confirmation.
Best regards,
Lorna Real
Support Consultant
Product Support for SAP Business One
SAP Ireland
SAP Notes
Number     Short text
0001035200
Issue can be solved via existing documentation
0001111431
Deleting rejected draft documents.
0001167635
Maintenance Policy (L)
0001321234
Status of a document rejected within the Approval Process.

Hi Gordon - thanks for the reply - i am sorry i never realized that the message i raised could be messed up like this - the following is a clear message with some paragraphs:
Hi Experts - I have recently raised an incident with SAP about Approval process - the complete message and support reply is as follows - but i believe we need a change in the approval process - if the approval required is only one but you have defined two people (Either or OR) in the approver list - the system should allow the document to be edited if one of the approvers reject it. please let me know and i believe we need a change in design - unless otherwise a solid reason is given to justify the existing design
SRS Manian We have created approval procedure for all the invoices which are entered into the system., The 'Accts' user enters the invoice into the system - the invoice comes for approval to 'Manager' user. When the Manager opens the invoice via Alert window - he/she wants to modify certain information (lines as well as Sales person) and approve it. The invoice which gets opened from the alert window - does not allow the user 'Manager' to modify at all. All the information on the invoice are greyed out. The system should allow the user 'Manager' to modify the information. Since the manager has full authorization to the system.
Reply to Reporter by SAP Dear Manian,
Thank you for contacting us. When the originator sends the document for manager's approval, note that the at that stage, the document is still in the 'Approval Process'. This is because the system is waiting for the 'Manager' to 'Approve or Reject' the document. Hence, looking at the Document, it is still in 'Draft - Pending' Status. When the document is in 'Draft-Pending' Status, the document is not available for editing, because the system considers that it is still in the waiting process. In your case, the manager cannot edit t he document. To amend the document, an action is required from the approver either to reject it first. Once rejected, it can be amended and re-sent for approval. I have checked our knowledge base and noted that there is an article which describes the approval process. Please refer to the Expert on Phone Wiki Article (March 2009) with title: Why a draft documen t in an approval process cannot be modified by the originator? The link will provide the explanation:
https://www.sdn.sap.com/irj/scn/wiki?path=/pages/viewpage.action&pageid=88735894
I have also attached Notes 1321234 and 1111431 for your reference. Best regards, Lorna Real Support Consultant Product Support for SAP Business One SAP Ireland 10.07.2009 11:59
Reply to Support Center by SRS Manian
Thanks for the reply.
The scenario is when the Manager receives the document for approval, he wanted to edit and add it. Your reply (and documentations) states that it needs to be rejected first before it is available for editing. When it is gets rejected - the person who orignated the document gets an alert and he can edit it. Here the Manager must get an alert so that he can edit the Rejected document. When the 'manager' rejects the document, and goes back to the alert window to open the document - it is still greyed out !! How does the 'manager' reject the document and edits it ? regards Manian
Reply to Reporter by SAP
Dear Manian, If after the Manager rejects it and still the document is not editable (greyed out), it means that the document may still be in the 'Approval Process'. When it is greyed out, what is the status of the document in the header? Does it say 'Rejected' or 'Pending'? If it is still in 'Pending' mode, please verify the number of 'Approvers' set in the 'Stages' tab of the 'Approval Template - Setup' window. If there is more than one user listed as 'Approver', and o nly 1 approval is required, the system provides an opportunity to other 'Approvers' to approve or reject the document. If in your case, the number of approvers is 2, and manager 'rejected' it, the sys tem still keeps the document in Pending status as it waits for another approver's decision to reject or approve it. Also, verify the number of 'Approvals' required. If the number of 'Approvers' who have not rendered their decision is greater than or equal to the 'Approvals' required (e.g. approvers - 2, required ap provals - 2) the system keeps the document within the approval process. This is to allow the other 'Approvers' to decide on the document. I hope this clarifies the behaviour. If you can provide us a step by step screenshot of the issue, this may help us to provide a more accurate response.
Best regards,
Lorna Real Support Consultant Product Support for SAP Business One SAP Ireland
Reply to Support Center by SRS Manian
Hi: The status of the document in the Header says 'Pending' and the status below the document number says 'Suspended' - it is not showing as 'Draft'
Regards
Manian 10.07.2009 12:42
Reply to Reporter by SAP
Dear Manian,
I'm trying to call you but there was no response on your mobile. When the header says 'Pending', then it means the document is still within the approval process. Please check the Approval Template and see the number of approvers and the number of approvals require d. The number of approvals and approvers may be greater than 1. In this case, the system waits for other approvers to approve or reject the document. Once all the approvers have rejected the document, th en the document will be released and available for editing.
Best regards,
Lorna Real Support Consultant Product Support for SAP Business One SAP Ireland
Reply to Support Center by SRS Manian
Hi: Thanks for the reply - i tried this and found out the following: 1 - In the approval templates - we had mentioned number of approvals required as '1'. 2 - in the number of approvers - we had mentioned two users Though the template requires only one approvals (Either or OR) the system expects both of them to approve or reject - Can u please let me why is this behaving like this - or is this is the way it is designed ? - if this is the way it is designed - i beleive it is wrong - weneed to give a solution to the customer
regards
Manian
Reply to Reporter by SAP
Dear Manian,
Thank you for the information. The behaviour is a current system definition documented as per Note 1321234. I have attached the said Note for your reference. When only 1 approval is required and there are 2 or more persons are allowed to approve the document, the document does not get automatically rejected when 1 person 'rejects' it. The system waits for other approvers to render their decision because a person may still approve or reject the document.
The design is not an application error. If you would like to change this design, please post your requirement in our SAP Business One Product Development Collaboration forum.
You can find the forum in this link:
/community [original link is broken]
The forum is being moderated by members of the Solution Management team specialized in certain areas, according to the folder you are in. Partners can impact the design of specific features by posting suggestions and feedback at this forum.
Kindly refer to Note 1028874 which describes more on the above process.
As the request will be handled through another process, we kindly request that this support message be closed. Thank you for your understanding.
Best regards,
Lorna Real Support Consultant SAP Product Support for SAP Business One SAP Ireland
Reply to Support Center by SRS Manian
Hi Thanks for the reply - however, the solution given does not address the problem we are being faced with our client Is there a Development Request we can raise so that this problem is addressed in future I am going ahead and confirming this Message though
regards
Manian
Reply to Reporter by SAP Dear Manian,
Thanks for the information. I understand the customer's requirement. As previously mentioned, please log a development request in this link:
/community [original link is broken]
This is from Note 1028874.
Unfortunately, we at the support centre does not have access to the list of development requests. Hence, kindly follow the process in Note 1028874. I'm sending the message back to your side for confirmation.
Best regards,
Lorna Real Support Consultant Product Support for SAP Business One SAP Ireland

Approver Details Not Visible After Changing the Approval Process

Hi Gurus,
This expense report belongs to an open approval task when an approval process has ended its validity date.
After a new approval process is activated, all pending approval tasks experience the issue of approver details not showing.
In order to reproduce following steps need to be done :
1. Deactivate the current approval process and activate the new approval process.
2. When the status of the recently deactivated approval process is "Ended With Open Tasks", go to the "Show Open Approval Tasks" to
see the open approval tasks.
3 Check the Cost Assignment area for expense report which is in the open approval tasks.
3. Approver Details are available.
4. The approver sees the expense report on his/her approval list.
Once the approver approves, it doesn't go out of his/her approval list and the expense report is still pending for approval.
To determine if the expense report has no other pending approval from anyone else, there should be the approver
details but the issue is it doesn't show up.
The expense report is also stuck on the approver's approval list even after approving.
Workaround provided to the Customer: Recall the ER and submit again for approval.
But as per customer there should be a background job to refresh the expense report to reflect the approval details.
And issue should not occur as explained on the point 4.
Kindly suggest if anything is possible to improve the system behavior.
Regards,
Rahul Mishra

Hi Rahul,
Although we have a workaround, I believe a permanent solution has to be implemented.
In cases when an expense report has more than one approver (for example there are 4 approvers) and the 3 approvers had already approved, I think it will not be good to recall the expense report and resubmit because the traveler will have to seek for approval again from all the approvers.
Regards,
Catherine Mapili

Wrong document in approval process

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Why this actually happens?
SV Reddy

Hi Experts,
Does the patch also solve the the permission error when user try to view the outgoing payment?
I have a user with full authorization on outgoing payment but cannot view document from the folllowing reports
Approval decision report
Approval status report
Approval messages from the inbox
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Hello there,
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Couple of ways.
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Approval process when uploading a PR

Hi,
I've got the following case in SRM
1. PR created in backend
2. Run Report PR-Upload in backend to transfer the PR to SRM
3. SC created in SRM
External requirements should not be created as approved Shopping Carts in the SRM
Which settings are required in order to create the approval process for the SC ? What must be done
to implement the one step approval process .
Regards
Alexander

http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/5082a622-7310-2c10-1a9b-ef31dd69a770&overridelayout=true
Plan Driven scenerio - approval
regards
muthu

Exception in Approval Process

Hi,
I am working on creating an approval process. To block an account I need it to go through some approval first.
I have followed all the steps as mentioned in the help doc but I am facing some issues.
I have created a custom BO (CustomerBlock.bo) and an EC. I have embedded the EC in Account TI. This contains some fields which need to be filled and then submitted for approval. I have provided a button which invokes submitForApproval action on click.
For the custom BO i have created the approval process, approval and notification tasklist views are added to Account workcenter view.
In submitForApproval action, I am assigning EmployeeIDs to requester and RM approver.
SubmitForApproval action is executed successfully, but on saving the Account I am getting an exception. The exception is not thrown if I remove the tasklist views from the account workcenter view.
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Hi,
There was some issue with another custom tab in the Account screen, due to which before-save was not getting invoked. Submit and save is working fine now. I am now facing the following issue during approval.
When I click on submit for approval, a task gets created under Application and User management -> Task distribution -> BTM. But it is not assigned to anyone. When I say Assign Item,the list does not return any records. In submitForApproval action, I am assigning the EmployeeID to the approver.
If the approver tries to open the task details and approve/reject, it gives an error saying "You are not authorized to change the data"
If the approver tries to click on the custom Approve button, it gives the following errors.
I have written the following code in Approve.absl. This code is invoked only when the approver clicks on Approve Button and not on click of approve icon in the notification task.
I dynamically want to assign the approval task to requester's reporting manager. Not sure how this can be implemented.
Regards,
Ambuja

Offer Letter Generation and Approval Process in MGE

Hi,
Please suggest me how to configure for generation of offer letter and include approval process of both manager and Employee for the same.
Please help
Thanks
Jyothi

There is one report which wil lgenerate offer letter for global employee who wil ltravel from one country to another and this offer letter wil lshow components of both countries.
Self answered

Discussion Thread Publish / Approval Process

Hi,
Is it possible to apply the KM publishing approval process to discussion posts? Can a reply to an initial post be sent to an approver before begin displayed to users?
Is it also possible to set expiration dates to discussion threads similar to KM document time based publishing?
Are there any auditing reports for posts that detail user, topic, date/time?
Thanks

Hi Nat,
It's not possible to do that. You can not apply approval process to a discussion only is used by documents, idem to lifetime cycle. Also exist this kind of report.
Patricio.

OIM Approval Processes

I have an approval process configured to go to the target user's manager first and then to a resource owner for the final approval. If a user request the resource the workflow works as expected, goes to their manager for approval and then to the resource owner. The issue I am having is when the user's manager request the resource on thier behalf OIM then sends the approval to the manager's manager which is not what I was expecting. I was expecting the manager's approval to be auto completed since it was the manager of the user who was submitting the request. Has anyone run into this?
Thanks

I found that the result I am seeing is actually how OIM was designed to handle such scenarios in the 9.1 release. Their logic is that a requestor should never be an approver which makes sense but I would have expected that if a manager requested a resource for a direct report the approval request for a target user's manager would get auto completed since it is the targets user manager making the request. Looks like I will have to write custom code to get the desired approval process.

Approval process after usage of Firefighter ID

Hello Experts,
We are implementing SPM 5.3 and have some doubt and confusion regarding the approval process of Firefighter ID usage.
Here in SPM we have already configured that controller will get a mail of firefighter id usage with log report as attachment, so now my question is there anyway to configure that controller can approve the usage of firefighter id by himself automatically.
Thanks,
With Regards,
Soman

Hi Soman,
Sorry to say but there is no automated or even manual way to approve the usage of FF ID. This questions has been asked by so many people and hopefully SAP will add this to the next release. Basically, every customer will have to figure out a process for controller to review/approve the usage of FF ID.
Regards,
Alpesh

Approval Process within SAP MDM

Can SAP MDM workflow handle multiple approval process. Is MDM support looping mechanism?

Hi Rajesh,
If approver rejects the records then the workflow will go back to previous step also u can branch the workflow on the basis of approve/disprove i.e. if the records approve then to a step and if approved then to a default step by using Branch.The record will be in MDM .The workflow history can be seen in data manager.And to have a report u can make a application. The link shows hw to have the history.
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/001d22fb-622d-2b10-22ac-998acecf68a8
The history will give complete report about approve/reject.
Rgds
Ankit

RFQ Approval Process through Workflow

Dear experts,
We are on planning phase of RFQ release approval through SAP Workflow. There is an issue I would like to hear from your valuable thoughts.
When an RFQ is created, ME41, all individual bids are collected under a unique collective number. Once price maintain process is done through ME47 for all bidder, we would like to send all RFQu2019s, with necessary information, which are linked to a collective number in one e-mail even if there are tens of RFQu2019s linked a collective number, not one by one sending it as we do in PO workflow process.
Is it possible to realize this case within SAP standard approval process? Because so far I noticed that once fundamental customizing is done after price maintaining step RFQu2019s are send individually, one by one, to approvers.
Cheers

Dear Melih,
I suppose you want to get approved the best offer in the bid. The best practice is to have a strong rules based on predefined criteria which quotation to be choosen by Purchasing. Then PO/contract/scheduling agreement/PIR can be maintained.
What we have done in our system is that the PO created goes for approval based on Chart of authority via Enterprise portal. A report, displaying the key figures from the RFQs in the bid, vendor evaluation scoring for each vendor, if available and some other data, is linked to the workflow item and displayed during approval process.
Regards,
Ognian

IPhone Application Approval Process

Does anyone know details around the iPhone application approval process when submitting a newly created application? Timing??

This is the iphone users forum, made up of iphone users, to help solve issues related to using the iphone.
If you are trying to contact Apple, you are in the wrong place. Sorry.

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