Reporting Subscriptions Failing - "Failure Sending Mail". Must be something obvious!

I've spent the last few hours on this and cannot for the life of me figure what it is that I have overlooked. I have created a report email subscription, nothing particularly fancy. It is always failing on:
Failure sending mail: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.1 Client was not authenticated
The setup:
SCCM 2012 R2
SQL Server 2012 (on the SCCM server)
Exchange 2010
SCCM - Email Notification Component is configured correctly. The SMTP test works and I also receive alerts when one of my SCEP rules are triggered. All good.
SQL Management Studio - DataBase Mail is configured; sending a test e-mail works. Using Basic Authentication with a network account specified.
Exchange 2010 has a Receiver Connector created to relay e-mails from the SCCM Server.
Reporting Services Configuration Manager - Email Section has been completed.
Can anyone point me in the right direction?

Hi Garth,
Thanks for the response. I was under the impression that CM12 uses SSRS (and thus the SQL Mail configuration) to send out the Subscription Reports, if that is definitely not the case I can eliminate that part from my configuration all together.
So, to clarify:
CM12 Alerts have always been working fine - no issue here and I understand this is a different kettle of fish to SSRS.
<cite class="ipb" style="padding:0px 10px 8px;border-width:0px 2px 2px;border-left-style:solid;border-left-color:#989898;border-bottom-style:solid;border-bottom-color:#e5e5e5;border-right-style:solid;border-right-color:#e5e5e5;font-weight:bold;font-style:normal;overflow-x:auto;margin:-1px
-12px 8px;width:1299px;display:block;-webkit-user-select:none;background:-webkit-gradient(linear, 0% 0%, 0% 100%, from(rgb(246, 246, 246)), to(rgb(229, 229, 229)));">Quote</cite>Why do you think that SSRS can send test message, where did you do this action?
I actioned the "Send Test E-mail" option when you right-click on the Database Mail option within SQL2012. However, as you pointed out already, if this has absolutely
nothing to do with the Subscription Reports configuration, then this is no longer relevant. If anything it just proves that e-mails can be sent via the Exchange server (using basic authentication).
Now, I guess, I just need to figure what within SSRS Configuration Manager is missing, my trouble is that there isn't any detailed settings I can configure
and Exchange logs doesn't indicate anything that isn't already reported by SCCM:
2014-06-25T14:09:14.168Z,Exchange\SCCM01 - Subscription Reports Receiver,08D15B57A7508DA3,21,10.2.2.202:25,10.2.2.213:63905,>,530 5.7.1 Client was not authenticated,

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SSRS Subscription LastStatus "Failure sending mail: Failure sending mail."

SSRS 2012, SQL 2012 SP2.
We have about 50 different daily subscriptions that go out. In the last month or so, probably over 30% of SSRS subscriptions are getting this error and no e-mail is sent. I have tested out the reports with the parameters and the reports run just
fine on demand for both the user and myself. I'll change the subscription forward for testing, and it will intermittently work or fail even when no traffic is hitting our database so I dont think it's a matter of performance.
I see nothing in the error logs, and I see nothing in the logtable 2, or 3 in ssrs as suggested by a few MSDB sites.
The only spot I can even see this error, is when viewing the subscription. I have done LOTS of searching, and most people get a helpful error after "Failure sending mail" where as I only get 'Failure sending mail: Failure sending mail"

Hi,
Does your network is always available? Your scenario is so strange. Please check if you have missed something according to this article:
https://msdn.microsoft.com/en-us/library/ms159155.aspx.

Failure writing file and Failure sending mail: The user or group name is not recognized.Mail will not be resent.

Dear All,
I am using MSSQL SSRS 2008.
All the reports run properly when viewed via a web browser. However for subscription, I am having a strange
experience.
The subscription having intermitten failure. I need to execute multiple times to get it work.
Following is the exception I am getting:-
Failure sending mail: The user or group name 'xxxxx' is not recognized.Mail will not be resent.
Failure writing file DailyPolicyExportCDN_ST@timestamp : The user or group name 'xxxxx' is not recognized.
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webserver!ReportServer_0-2!1b0c!07/31/2014-05:25:09:: e ERROR: Reporting Services error Microsoft.ReportingServices.Diagnostics.Utilities.ReportServerHttpRuntimeClientDisconnectionException: A client has disconnected from the Report Server Web service application
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Thanks in advance

Hi NeoCK,
According to your description, you can access your report successfully, but it fail to send e-mail subscription. Right?
In this scenario, since you can access the report successfully, so this user has permission on report server. Please go to E-mail setting in your Reporting Services Configuration Manager, check if the current user has permission on that SMTP server.
If this is still not working, please recreate the subscription and try again.
Reference:
SUBSCRIPTION
ERRORs : Failure sending mail: The user or group name 'CB_OFFICE\XXXX' is not recognized.
The user or group name 'MYDOMAIN\myuser'
is not recognized
SSRS
2008: Failure writing file ... The user or group name 'domain\user' is not recognized
If you have any question, please feel free to ask.
Best Regards,
Simon Hou

SQL Server Reporting Services Subscriptions - Failure sending mail

Hello All,
I am having a problem with using subscriptions to send my reporting services report by email.
Getting the following error:
Failure sending mail: The message could not be sent to the SMTP server. The transport error code was 0x800ccc6d. The server response was 552 Error: message too large
While browsing for other reports in the report manager(reports created by others staffs), i could find that these reports were sent by email successfully.
So not understanding why mine has a problem. logically it could be that the report is too big?
Anybody has a solution or suggestion?
Thanking you in advance

Hi LenitaS,
For first question, we can check the item "IncludeLink" to embed the link in the mail. Or, embed the link the manually by putting a link in the "Comment" field. The URL should be a standard URL Access:
http://<reportserver>/reprotserver?/reportpath&rc:format=<format>
For the second question, you are right. We can follow these setps to work around the issue:
1.Create a file shared subscription, save the export to a shared folder.
2.Create a E-Mail delivery subscription, embed the file's path in the mail. We can set the file's path in "Comment" field of the E-Mail delivery. The path should be someone like this:
\\<sharedfolder>\<export report>
In this case, the exported report's name cannot be dynamic.
If there is anything unclear, please feel free to ask.
Thanks,
Jin ChenJin Chen - MSFT

SSRS: Failure sending mail: The transport failed to connect to the server.

I run SSRS and email reports using SMTP service on a Windows Server 2008 R2 box. This has been working for months and stopped today around noon.
I have checked all SMTP settings and verified they are correct. I can send an email from SQL Server Management Studio, using SMTP service with no trouble.
Now in SSRS I am getting this message:
Failure sending mail: The transport failed to connect to the server.
I have read every link when I google this message or type it into bing.com; yet cannot find a reason why SSRS has suddenly stopped emailing my reports.
I have restarted the server in question, I have changed account names, I have changed passwords, yet nothing is working.
I even approached our senior dba about it and he has never seen this happen.
Has anyone else experienced this issue?
Thank you,
Jessica

Thank you JJordheim.
IDS is not an issue. Neither is the Windows Firewall on the server. I actually turned it off while troubleshooting to make sure it was not causing the issue.
SSRS and my SMTP Virtual service are on the same server. I am running the SMTP service through IIS. I even created a new SMTP Service to test with. No luck.
My rsreportserver.config file looks fine, or at least it does to me. Posted below:
<Configuration>
<Dsn>AQAAANCMnd8BFdERjHoAwE/Cl+sBAAAAoroltqyZFk6Vi+2kNEmsQAQAAAAiAAAAUgBlAHAAbwBy
AHQAaQBuAGcAIABTAGUAcgB2AGUAcgAAABBmAAAAAQAAIAAAALMXYz8ommSjoJt2CZCuZmzmS+bo
5d4pT033TPn7WZoiAAAAAA6AAAAAAgAAIAAAAEmwCgTd0Xo4ssE0WGSo7KC3+nsOZd2sR/PT6hUQ
5SR44AAAAL4ReAnyjUBENbH63/qM8orgHrcG3s/MyNdjuBnfKhwlqauRfxwcNgjd7PtXLvS8gnBq
kTji38EuQHBOJ63rklEclaejzkcA45rAbzLqWBi7oftw1SwHahZQvp+zxFdKVuAGnhEjiKvcrgzl
ebfWNTjY/pjyJ9bwvF7vReIXrRXecPTjbE6wOiYFggY6pVCXvJCRvoUNMiLJC3PCIi58LOqVjPUO
juyIZUrNqTPZlhswNU0M+mM7W6YRqPtF+xXx1FBSe0PShD+29IgBOYBRFFfDbW93tbnw5nj5/xpk
I2GlQAAAAJoNASVS7KABbUZke+huE5HzjaXk1o7Sq9REu4Svlry1INKqJfo+dbGDWUAKEwbClVoO
RNs8QwPFYNIXyq6vDD0=</Dsn>
<ConnectionType>Default</ConnectionType>
<LogonUser></LogonUser>
<LogonDomain></LogonDomain>
<LogonCred></LogonCred>
<InstanceId>MSRS10_50.MSSQLSERVER</InstanceId>
<InstallationID>{e93dd46f-7646-44e2-9997-acc3cb001828}</InstallationID>
<Add Key="SecureConnectionLevel" Value="0"/>
<Add Key="CleanupCycleMinutes" Value="10"/>
<Add Key="MaxActiveReqForOneUser" Value="20"/>
<Add Key="DatabaseQueryTimeout" Value="120"/>
<Add Key="RunningRequestsScavengerCycle" Value="60"/>
<Add Key="RunningRequestsDbCycle" Value="60"/>
<Add Key="RunningRequestsAge" Value="30"/>
<Add Key="MaxScheduleWait" Value="5"/>
<Add Key="DisplayErrorLink" Value="true"/>
<Add Key="WebServiceUseFileShareStorage" Value="false"/>





<Add Key="WatsonFlags" Value="0x0428"/>
<Add Key="WatsonDumpOnExceptions" Value="Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException,Microsoft.ReportingServices.Modeling.InternalModelingException,Microsoft.ReportingServices.ReportProcessing.UnhandledReportRenderingException"/>
<Add Key="WatsonDumpExcludeIfContainsExceptions" Value="System.Threading.ThreadAbortException,System.Web.UI.ViewStateException,System.OutOfMemoryException,System.Web.HttpException,System.IO.IOException,System.IO.FileLoadException,Microsoft.SharePoint.SPException"/>
<URLReservations>
 <Application>
 <Name>ReportServerWebService</Name>
 <VirtualDirectory>ReportServer</VirtualDirectory>
 <URLs>
 <URL>
 <UrlString>http://+:80</UrlString>
 <AccountSid>S-1-5-19</AccountSid>
 <AccountName>NT Authority\LocalService</AccountName>
 </URL>
 </URLs>
 </Application>
 <Application>
 <Name>ReportManager</Name>
 <VirtualDirectory>Reports</VirtualDirectory>
 <URLs>
 <URL>
 <UrlString>http://+:80</UrlString>
 <AccountSid>S-1-5-19</AccountSid>
 <AccountName>NT Authority\LocalService</AccountName>
 </URL>
 </URLs>
 </Application>
</URLReservations>
<Authentication>
 <AuthenticationTypes>
 <RSWindowsNegotiate/>
 <RSWindowsNTLM/>
 </AuthenticationTypes>
 <RSWindowsExtendedProtectionLevel>Off</RSWindowsExtendedProtectionLevel>
 <RSWindowsExtendedProtectionScenario>Proxy</RSWindowsExtendedProtectionScenario>
 <EnableAuthPersistence>true</EnableAuthPersistence>
</Authentication>
<Service>
 <IsSchedulingService>True</IsSchedulingService>
 <IsNotificationService>True</IsNotificationService>
 <IsEventService>True</IsEventService>
 <PollingInterval>10</PollingInterval>
 <WindowsServiceUseFileShareStorage>False</WindowsServiceUseFileShareStorage>
 <MemorySafetyMargin>80</MemorySafetyMargin>
 <MemoryThreshold>90</MemoryThreshold>
 <RecycleTime>720</RecycleTime>
 <MaxAppDomainUnloadTime>30</MaxAppDomainUnloadTime>
 <MaxQueueThreads>0</MaxQueueThreads>
 <UrlRoot>http://abraham/Reports</UrlRoot>
 <UnattendedExecutionAccount>
 <UserName></UserName>
 <Password></Password>
 <Domain></Domain>
 </UnattendedExecutionAccount>
 <PolicyLevel>rssrvpolicy.config</PolicyLevel>
 <IsWebServiceEnabled>True</IsWebServiceEnabled>
 <IsReportManagerEnabled>True</IsReportManagerEnabled>
 <FileShareStorageLocation>
 <Path>
 </Path>
 </FileShareStorageLocation>
</Service>
<UI>
 <ReportServerUrl>
 </ReportServerUrl>
 <PageCountMode>Estimate</PageCountMode>
</UI>
<Extensions>
 <Delivery>
 <Extension Name="Report Server FileShare" Type="Microsoft.ReportingServices.FileShareDeliveryProvider.FileShareProvider,ReportingServicesFileShareDeliveryProvider">
 <MaxRetries>3</MaxRetries>
 <SecondsBeforeRetry>900</SecondsBeforeRetry>
 <Configuration>
 <FileShareConfiguration>
 <ExcludedRenderFormats>
 <RenderingExtension>HTMLOWC</RenderingExtension>
 <RenderingExtension>NULL</RenderingExtension>
 <RenderingExtension>RGDI</RenderingExtension>
 </ExcludedRenderFormats>
 </FileShareConfiguration>
 </Configuration>
 </Extension>
 <Extension Name="Report Server Email" Type="Microsoft.ReportingServices.EmailDeliveryProvider.EmailProvider,ReportingServicesEmailDeliveryProvider">
 <MaxRetries>3</MaxRetries>
 <SecondsBeforeRetry>900</SecondsBeforeRetry>
 <Configuration>
 <RSEmailDPConfiguration>
 <SMTPServer>192.168.11.210</SMTPServer>
 <SMTPServerPort></SMTPServerPort>
 <SMTPAccountName>
 </SMTPAccountName>
 <SMTPConnectionTimeout>
 </SMTPConnectionTimeout>
 <SMTPServerPickupDirectory>
 </SMTPServerPickupDirectory>
 <SMTPUseSSL>
 </SMTPUseSSL>
 <SendUsing>2</SendUsing>
 <SMTPAuthenticate>
 </SMTPAuthenticate>
 <From>[email protected]</From>
 <EmbeddedRenderFormats>
 <RenderingExtension>MHTML</RenderingExtension>
 </EmbeddedRenderFormats>
 <PrivilegedUserRenderFormats>
 </PrivilegedUserRenderFormats>
 <ExcludedRenderFormats>
 <RenderingExtension>HTMLOWC</RenderingExtension>
 <RenderingExtension>NULL</RenderingExtension>
 <RenderingExtension>RGDI</RenderingExtension>
 </ExcludedRenderFormats>
 <SendEmailToUserAlias>True</SendEmailToUserAlias>
 <DefaultHostName>
 </DefaultHostName>
 <PermittedHosts>
 </PermittedHosts>
 </RSEmailDPConfiguration>
 </Configuration>
 </Extension>
 <Extension Name="Report Server DocumentLibrary" Type="Microsoft.ReportingServices.SharePoint.SharePointDeliveryExtension.DocumentLibraryProvider,ReportingServicesSharePointDeliveryExtension">
 <MaxRetries>3</MaxRetries>
 <SecondsBeforeRetry>900</SecondsBeforeRetry>
 <Configuration>
 <DocumentLibraryConfiguration>
 <ExcludedRenderFormats>
 <RenderingExtension>HTMLOWC</RenderingExtension>
 <RenderingExtension>NULL</RenderingExtension>
 <RenderingExtension>RGDI</RenderingExtension>
 </ExcludedRenderFormats>
 </DocumentLibraryConfiguration>
 </Configuration>
 </Extension>
 <Extension Name="NULL" Type="Microsoft.ReportingServices.NullDeliveryProvider.NullProvider,ReportingServicesNullDeliveryProvider"/>
 </Delivery>
 <DeliveryUI>
 <Extension Name="Report Server Email" Type="Microsoft.ReportingServices.EmailDeliveryProvider.EmailDeliveryProviderControl,ReportingServicesEmailDeliveryProvider">
 <DefaultDeliveryExtension>True</DefaultDeliveryExtension>
 <Configuration>
 <RSEmailDPConfiguration>
 <DefaultRenderingExtension>MHTML</DefaultRenderingExtension>
 </RSEmailDPConfiguration>
 </Configuration>
 </Extension>
 <Extension Name="Report Server FileShare" Type="Microsoft.ReportingServices.FileShareDeliveryProvider.FileShareUIControl,ReportingServicesFileShareDeliveryProvider"/>
 </DeliveryUI>
 <Render>
 <Extension Name="XML" Type="Microsoft.ReportingServices.Rendering.DataRenderer.XmlDataReport,Microsoft.ReportingServices.DataRendering"/>
 <Extension Name="NULL" Type="Microsoft.ReportingServices.Rendering.NullRenderer.NullReport,Microsoft.ReportingServices.NullRendering" Visible="false"/>
 <Extension Name="CSV" Type="Microsoft.ReportingServices.Rendering.DataRenderer.CsvReport,Microsoft.ReportingServices.DataRendering"/>
 <Extension Name="ATOM" Type="Microsoft.ReportingServices.Rendering.DataRenderer.AtomDataReport,Microsoft.ReportingServices.DataRendering" Visible="false"/>
 <Extension Name="PDF" Type="Microsoft.ReportingServices.Rendering.ImageRenderer.PDFRenderer,Microsoft.ReportingServices.ImageRendering"/>
 <Extension Name="RGDI" Type="Microsoft.ReportingServices.Rendering.ImageRenderer.RGDIRenderer,Microsoft.ReportingServices.ImageRendering" Visible="false"/>
 <Extension Name="HTML4.0" Type="Microsoft.ReportingServices.Rendering.HtmlRenderer.Html40RenderingExtension,Microsoft.ReportingServices.HtmlRendering" Visible="false"/>
 <Extension Name="MHTML" Type="Microsoft.ReportingServices.Rendering.HtmlRenderer.MHtmlRenderingExtension,Microsoft.ReportingServices.HtmlRendering"/>
 <Extension Name="EXCEL" Type="Microsoft.ReportingServices.Rendering.ExcelRenderer.ExcelRenderer,Microsoft.ReportingServices.ExcelRendering"/>
 <Extension Name="RPL" Type="Microsoft.ReportingServices.Rendering.RPLRendering.RPLRenderer,Microsoft.ReportingServices.RPLRendering" Visible="false" LogAllExecutionRequests="false"/>
 <Extension Name="IMAGE" Type="Microsoft.ReportingServices.Rendering.ImageRenderer.ImageRenderer,Microsoft.ReportingServices.ImageRendering"/>
 <Extension Name="WORD" Type="Microsoft.ReportingServices.Rendering.WordRenderer.WordDocumentRenderer,Microsoft.ReportingServices.WordRendering"/>
 </Render>
 <Data>
 <Extension Name="SQL" Type="Microsoft.ReportingServices.DataExtensions.SqlConnectionWrapper,Microsoft.ReportingServices.DataExtensions"/>
 <Extension Name="SQLAZURE" Type="Microsoft.ReportingServices.DataExtensions.SqlAzureConnectionWrapper,Microsoft.ReportingServices.DataExtensions"/>
 <Extension Name="SQLPDW" Type="Microsoft.ReportingServices.DataExtensions.SqlDwConnectionWrapper,Microsoft.ReportingServices.DataExtensions"/>
 <Extension Name="OLEDB" Type="Microsoft.ReportingServices.DataExtensions.OleDbConnectionWrapper,Microsoft.ReportingServices.DataExtensions"/>
 <Extension Name="OLEDB-MD" Type="Microsoft.ReportingServices.DataExtensions.AdoMdConnection,Microsoft.ReportingServices.DataExtensions"/>
 <Extension Name="ORACLE" Type="Microsoft.ReportingServices.DataExtensions.OracleClientConnectionWrapper,Microsoft.ReportingServices.DataExtensions"/>
 <Extension Name="ODBC" Type="Microsoft.ReportingServices.DataExtensions.OdbcConnectionWrapper,Microsoft.ReportingServices.DataExtensions"/>
 <Extension Name="XML" Type="Microsoft.ReportingServices.DataExtensions.XmlDPConnection,Microsoft.ReportingServices.DataExtensions"/>
 <Extension Name="SHAREPOINTLIST" Type="Microsoft.ReportingServices.DataExtensions.SharePointList.SPListConnection,Microsoft.ReportingServices.DataExtensions"/>
 <Extension Name="SAPBW" Type="Microsoft.ReportingServices.DataExtensions.SapBw.SapBwConnection,Microsoft.ReportingServices.DataExtensions.SapBw"/>
 <Extension Name="ESSBASE" Type="Microsoft.ReportingServices.DataExtensions.Essbase.EssbaseConnection,Microsoft.ReportingServices.DataExtensions.Essbase"/>
 <Extension Name="TERADATA" Type="Microsoft.ReportingServices.DataExtensions.TeradataConnectionWrapper,Microsoft.ReportingServices.DataExtensions"/>
 </Data>
 <SemanticQuery>
 <Extension Name="SQL" Type="Microsoft.ReportingServices.SemanticQueryEngine.Sql.MSSQL.MSSqlSQCommand,Microsoft.ReportingServices.SemanticQueryEngine">
 <Configuration>
 <EnableMathOpCasting>False</EnableMathOpCasting>
 </Configuration>
 </Extension>
 <Extension Name="SQLAZURE" Type="Microsoft.ReportingServices.SemanticQueryEngine.Sql.MSSQL.MSSqlSQCommand,Microsoft.ReportingServices.SemanticQueryEngine">
 <Configuration>
 <EnableMathOpCasting>False</EnableMathOpCasting>
 </Configuration>
 </Extension>
 <Extension Name="SQLPDW" Type="Microsoft.ReportingServices.SemanticQueryEngine.Sql.MSSQLADW.MSSqlAdwSQCommand,Microsoft.ReportingServices.SemanticQueryEngine">
 <Configuration>
 <EnableMathOpCasting>False</EnableMathOpCasting>
 </Configuration>
 </Extension>
 <Extension Name="ORACLE" Type="Microsoft.ReportingServices.SemanticQueryEngine.Sql.Oracle.OraSqlSQCommand,Microsoft.ReportingServices.SemanticQueryEngine">
 <Configuration>
 <EnableMathOpCasting>True</EnableMathOpCasting>
 <DisableNO_MERGEInLeftOuters>False</DisableNO_MERGEInLeftOuters>
 <EnableUnistr>False</EnableUnistr>
 <DisableTSTruncation>False</DisableTSTruncation>
 </Configuration>
 </Extension>
 <Extension Name="TERADATA" Type="Microsoft.ReportingServices.SemanticQueryEngine.Sql.Teradata.TdSqlSQCommand,Microsoft.ReportingServices.SemanticQueryEngine">
 <Configuration>
 <EnableMathOpCasting>True</EnableMathOpCasting>
 <ReplaceFunctionName>oREPLACE</ReplaceFunctionName>
 </Configuration>
 </Extension>
 <Extension Name="OLEDB-MD" Type="Microsoft.AnalysisServices.Modeling.QueryExecution.ASSemanticQueryCommand,Microsoft.AnalysisServices.Modeling"/>
 </SemanticQuery>
 <ModelGeneration>
 <Extension Name="SQL" Type="Microsoft.ReportingServices.SemanticQueryEngine.Sql.MSSQL.MsSqlModelGenerator,Microsoft.ReportingServices.SemanticQueryEngine"/>
 <Extension Name="SQLAZURE" Type="Microsoft.ReportingServices.SemanticQueryEngine.Sql.MSSQL.MsSqlModelGenerator,Microsoft.ReportingServices.SemanticQueryEngine"/>
 <Extension Name="ORACLE" Type="Microsoft.ReportingServices.SemanticQueryEngine.Sql.Oracle.OraSqlModelGenerator,Microsoft.ReportingServices.SemanticQueryEngine"/>
 <Extension Name="TERADATA" Type="Microsoft.ReportingServices.SemanticQueryEngine.Sql.Teradata.TdSqlModelGenerator,Microsoft.ReportingServices.SemanticQueryEngine"/>
 <Extension Name="OLEDB-MD" Type="Microsoft.AnalysisServices.Modeling.Generation.ModelGeneratorExtention,Microsoft.AnalysisServices.Modeling"/>
 </ModelGeneration>
 <Security>
 <Extension Name="Windows" Type="Microsoft.ReportingServices.Authorization.WindowsAuthorization, Microsoft.ReportingServices.Authorization"/>
 </Security>
 <Authentication>
 <Extension Name="Windows" Type="Microsoft.ReportingServices.Authentication.WindowsAuthentication, Microsoft.ReportingServices.Authorization"/>
 </Authentication>
 <EventProcessing>
 <Extension Name="SnapShot Extension" Type="Microsoft.ReportingServices.Library.HistorySnapShotCreatedHandler,ReportingServicesLibrary">
 <Event>
 <Type>ReportHistorySnapshotCreated</Type>
 </Event>
 </Extension>
 <Extension Name="Timed Subscription Extension" Type="Microsoft.ReportingServices.Library.TimedSubscriptionHandler,ReportingServicesLibrary">
 <Event>
 <Type>TimedSubscription</Type>
 </Event>
 </Extension>
 <Extension Name="Cache Refresh Plan Extension" Type="Microsoft.ReportingServices.Library.CacheRefreshPlanHandler,ReportingServicesLibrary">
 <Event>
 <Type>RefreshCache</Type>
 </Event>
 </Extension>
 <Extension Name="Cache Update Extension" Type="Microsoft.ReportingServices.Library.ReportExecutionSnapshotUpdateEventHandler,ReportingServicesLibrary">
 <Event>
 <Type>SnapshotUpdated</Type>
 </Event>
 </Extension>
 </EventProcessing>
</Extensions>
<MapTileServerConfiguration>
 <MaxConnections>2</MaxConnections>
 <Timeout>10</Timeout>
 <AppID>(Default)</AppID>
 <CacheLevel>Default</CacheLevel>
</MapTileServerConfiguration>
</Configuration>

Failure sending mail: The transport failed to connect to the server.

Hi I have created Emailsubscription first time in my production server ,am facing this issue ,subscription were not created ,its shows me the follwing error.We did everything fine.
HI I have Configured Configuration settings properly ,
I have did the sMTP settings correctly,
I have facing this error since a long while.
Failure sending mail: The transport failed to connect to the server.
In my log file i have found these are the errors and warnings.
1.library!DefaultDomain!3738!04/23/2015-12:28:38:: i INFO: Initializing DisplayErrorLink to 'True' as specified in Configuration file.
2.library!DefaultDomain!3738!04/23/2015-12:28:38:: w WARN: Initializing UrlRoot to default value of '' because it was incorrectly specified in Configuration file as ''.
3.notification!WindowsService_2!2898!04/23/2015-12:39:29:: e ERROR: Error occured processing subscription 3efe998d-0c40-460e-bc13-00f6c8d0a7f8: Failure sending mail: The transport failed to connect to the server.
4.emailextension!WindowsService_2!2898!04/23/2015-12:39:29:: e ERROR: Error sending email. System.Runtime.InteropServices.COMException (0x80040213): The transport failed to connect to the server.
5. library!ReportServer_0-4!2368!04/23/2015-12:52:30:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.OperationNotSupportedNativeModeException: , Microsoft.ReportingServices.Diagnostics.Utilities.OperationNotSupportedNativeModeException:
This operation is not supported on a report server that runs in native mode.;
6.extensionfactory!ReportManager_0-3!1224!04/23/2015-12:52:31:: w WARN: The extension Report Server Email does not have a LocalizedNameAttribute.
7.library!ReportServer_0-2!331c!04/23/2015-12:25:41:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.OperationNotSupportedNativeModeException: , Microsoft.ReportingServices.Diagnostics.Utilities.OperationNotSupportedNativeModeException:
This operation is not supported on a report server that runs in native mode.;
please go through this errors and give me the right soluction to this..
Awaitng for your reply's

Hi Ychinnari,
According to your description, the subscription is failed to send an email with error “Failure sending mail: The transport failed to connect to the server.”.
In your scenario, though you have mentioned you have configured the SMTP and E-mail delivery correctly, please also check those settings according to official documents below to avoid small mistakes:
How to: Configure a Report Server for E-mail Delivery (Reporting Services Configuration)
How to Use Telnet to Test SMTP Communication
Also please check if you have specified the correct E-mail Settings in Report Server Configuration Manager refer to this article:
E-mail Settings - Configuration Manager (SSRS Native Mode).
Finally, please check if you have installed an antivirus on the SSRS server. And check if any firewall role blocks the connection between report server and SMTP.
Reference:
Failure sending mail: The transport failed to connect to the server
SCOM: Report Subscription “Failure sending mail: The transport failed to connect to the server”
If you have any question, please feel free to ask.
Best regards,
Qiuyun Yu
Qiuyun Yu
TechNet Community Support

Failure sending mail: the specified string is not in the form required for an e-mail address.mail will not be resent. Email Notification Component Properties works fine.

I know there are a few other questions like this but I can't seem to find how it's relating to my issue. I am getting the familar failure sending mail: the specified string is not in the form required for an e-mail address.mail will not be resent.
in the reports feature of sccm.
I just picked a sample report Compliance 4. I right clicked hit create subscription and input my email into the TO: field. When it runs i get the above error. I checked the email notifcation under configure site components and was able
to successfully send a test message from there but I dont get why it doesnt work on the subscription.
Any Ideas?

The log is pretty big so im not sure where I can upload it. I think it would be too big to paste here but I have copied what I think you are looking for in the log and will paste it here. Let me know some place I can send you the full log file
or if you want a different log.
schedule!WindowsService_37!a04!12/07/2014-00:02:03:: i INFO: Handling Event TimedSubscription with data 2946db38-5a07-4fb1-ad06-d7714e25b1ba.
library!WindowsService_37!a04!12/07/2014-00:02:03:: i INFO: Schedule 534ad96b-a680-4630-a865-9f99e1087e3f executed at 12/07/2014 00:02:03.
schedule!WindowsService_37!a04!12/07/2014-00:02:03:: i INFO: Creating Time based subscription notification for subscription: 2946db38-5a07-4fb1-ad06-d7714e25b1ba
library!WindowsService_37!a04!12/07/2014-00:02:03:: i INFO: Schedule 534ad96b-a680-4630-a865-9f99e1087e3f execution completed at 12/07/2014 00:02:03.
library!WindowsService_37!a04!12/07/2014-00:02:06:: i INFO: Initializing EnableExecutionLogging to 'True' as specified in Server system properties.
notification!WindowsService_37!a04!12/07/2014-00:02:06:: i INFO: Handling subscription 2946db38-5a07-4fb1-ad06-d7714e25b1ba to report Compliance 4 - Updates by vendor month year, owner: LEGISLATURE\mrykhoe, delivery extension: Report Server Email.
emailextension!WindowsService_37!a04!12/07/2014-00:02:06:: e ERROR: Error sending email. Exception: System.FormatException: The specified string is not in the form required for an e-mail address.
at System.Net.Mime.MailBnfHelper.ReadMailAddress(String data, Int32& offset, String& displayName)
at System.Net.Mail.MailAddress.ParseValue(String address)
at System.Net.Mail.MailAddress..ctor(String address, String displayName, Encoding displayNameEncoding)
at Microsoft.ReportingServices.EmailDeliveryProvider.EmailProvider.CreateMessage(Notification notification)
at Microsoft.ReportingServices.EmailDeliveryProvider.EmailProvider.Deliver(Notification notification)
notification!WindowsService_37!a04!12/07/2014-00:02:06:: i INFO: Notification f06f40a4-32f3-4fa6-8077-89083cc7a2a2 completed. Success: True, Status: Failure sending mail: The specified string is not in the form required for an e-mail address.Mail will
not be resent., DeliveryExtension: Report Server Email, Report: Compliance 4 - Updates by vendor month year, Attempt 0

[nQSError: 75006] Failed to send MAIL Command

Hello,
We are on AIX and Siebel Analytics 7.8.5. We are having a weird issue with ibots. Wwe have around 800 ibots and only 65 of them fail with *[nQSError: 75006] Failed to send MAIL Command* this error. These ibots use to work good. I have created some test ibots and even those fail with the same error.
Does any one have an idea..how to resolve this?
Thanks in advance

We are using Exchange Server. We are able to send e-mails to many usres....that means the credentials are correct. If we reschedule a delivered report..it is successful.
Eventually succeeded, but encountered and resolved errors...
Number of skipped recipients: 1 of 2
+++ ThreadID: 8ca6 : 2010-09-23 09:30:37.000
iBotID: /shared/_iBots/NBR - ED and Mktg/NBR Alert - Private Equipment
[nQSError: 75006] Failed to send MAIL command.
+++ ThreadID: 8ca6 : 2010-09-23 09:30:37.000
iBotID: /shared/_iBots/NBR - ED and Mktg/NBR Alert - Private Equipment
...Trying SMTP Delivery loop again
+++ ThreadID: 8ca6 : 2010-09-23 09:30:37.000
... Sleeping for 9 seconds.
+++ThreadID: 8ca6 : 2010-09-23 09:30:46.000
iBotID: /shared/_iBots/NBR - ED and Mktg/NBR Alert - Private Equipment
[nQSError: 75006] Failed to send MAIL command.
+++ ThreadID: 8ca6 : 2010-09-23 09:30:46.000
iBotID: /shared/_iBots/NBR - ED and Mktg/NBR Alert - Private Equipment
...Trying SMTP Delivery loop again
+++ ThreadID: 8ca6 : 2010-09-23 09:30:46.000
... Sleeping for 4 seconds.
+++ ThreadID: 8ca6 : 2010-09-23 09:30:50.000
iBotID: /shared/_iBots/NBR - ED and Mktg/NBR Alert - Private Equipment
[nQSError: 75006] Failed to send MAIL command.
Thanks

Notifications failed to send mail for journal approval with attachments

Issue : Notifications failed to send mail for journals sent for approvals with attachments.
Error :
[WF_ERROR] ERROR_MESSAGE=3835: Error '-6502 - ORA-06502: PL/SQL: numeric or value error: character string buffer too small' encountered during execution of Generate function 'WF_XML.Generate' for event 'oracle.apps.wf.notification.send'. ERROR_STACK=
WF_XML.GetAttachments(71009549, http://vfilvappclone.verifone.com:8000/pls/EBIZRPT, 13525)
WF_XML.GenerateDoc(oracle.apps.wf.notification.send, 71009549)
WF_XML.Generate(oracle.apps.wf.notification.send, 71009549)
WF_XML.Generate(oracle.apps.wf.notification.send, 71009549)
Wf_Event.setMessage(oracle.apps.wf.notification.send, 71009549, WF_XML.Generate)
Wf_Event.dispatch_internal()
Cause : Above error is thrown for Journals with attachment of file type Microsoft Office Excel Macro-Enabled Worksheet (.xlsm)
Can anybody help with this?

Please post the details of the application release, database version and OS.
Please see if these docs help.
ORA-20001 & ORA-06502 Workflow Errors [ID 761638.1]
Manager Approval Notification Gives Error: Ora-O6502: Pl/Sql: Numeric Or Value Error: Character String Buffer Too Small [ID 352213.1]
Approval Confirmation Email Is Not Received By Preparer - ERROR_MESSAGE=3835 ORA-20001 ORA-6502 [ID 465146.1]
Notification Fails To Be Generated When A DOCX Document Is Attached [ID 1058183.1]
Not Able To Send Multiple E-Mails Upon Approval Of Purchase Order [ID 333719.1]
Expenses Workflow Error: "ORA-06502: PL/SQL: numeric or value error: associative array shape is not consistent with session parameters has been detected in fnd_global.put(CONC_LOGIN_ID,-1)" [ID 455882.1]
Using Microsoft Office 2007 and 2010 with Oracle E-Business Suite 11i and R12 [ID 1077728.1] -- Notification Generation Fails
ORA-06502 Buffer Too Small Error in Contracts Workflow Notification [ID 870712.1]
Thanks,
Hussein

Failed to send mail to external domain via portal

Hi Gurus,
By following the configuraion instructions in SAP library - Collaboration - Groupware - Installing and Configuring E-Mail Connectivity, I managed to send mail to recipients who reside in same domain e.g. [email protected] via portal.
However, I failed to send mail to external domain e.g. [email protected]. I got the following error message:
The mail could not be sent to the specified recipients com.sap.ip.collaboration.gw.impl.transport.javamail.exception.MailSendException: The mail could not be sent to the specified recipients
 at com.sap.ip.collaboration.gw.impl.transport.javamail.JavaMailTransport.sendMail(JavaMailTransport.java:183)
--------- exception is chained. Original exception ------------
javax.mail.SendFailedException: Invalid Addresses;
nested exception is:
 javax.mail.SendFailedException: 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)
 at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:804)
 at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:320)
Please help.
Thanks alot.

Hi Ajey,
Thanks for your reply. I had tried your suggestion but same problem occurred with same error output.
Actually, I encounterred this error message before in my Microsoft Outlook, where System Admin returned me a mail saying that, my mail was undeliverable with the same error message. But this can be solved by applying the Internet Email Account Setting - Outgoing Server - My outgoing server (SMTP) require authentication.
So I am wondering,
1) This problem is caused by SMTP server?
2) Is there any workaround (like the Outlook Setting) I can configure in Portal?
Do you have any idea?
Thanks,
HauChee

Failed to send mail: java.lang.NullPointerException

Hi @,
I have configured my receiver mail adpter and while running it is throwing the following error in adapter engine and there is no trace availble to analyse the same Only the follwoing error :
"failed to send mail: java.lang.NullPointerException"
Any help Its urgent.
Regards

This is strange...some times this types of errors drives crazy isn't....delete it and recreate it.
just curious the service for mail adapter in Visaual admin is up right?

Transaction failed: Cannot send mail due to possible abuse

For the past two days, I have not been able to send mail from one of my Verizon.net sub-accounts using Mozilla Thunderbird. However I can send mail from the Verizon Yahoo webmail website.
I get this error message:
An error occurred while sending mail. Transaction failed: Cannot send mail due to possible abuse; please visit http://postmaster.yahoo.com/abuse_smtp.html for more information.
And when I click on "OK" in the message box, this second error message pops up:
Sending of message failed. The message could not be sent because the connection to SMTP server outgoing.yahoo.verizon.net was lost in the middle of the transaction. Try again or contact your network administrator.
When I go to http://postmaster.yahoo.com/abuse_smtp.html, there is just a generic Yahoo help page, with nothing specific about this problem.

The possible abuse is likely a 24 hour hold for accounts suspected of sending Spam. Are you still having issues? Also what ports do you have the incoming/outgoing server set to?
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Script task fails to send mail to GMAIL

Hi guys ,
I am new here and i am glad i that i am here. I am working in a company as SQL Server developer(T-sql), i am learning SSIS because i wanted to move to data warehousing.
I not familiar and i don't know any thing about C#, but i am learning SSIS on my own.
I tried to send mail to gmail using script task , both sender and receiver with same mail ID using variables which i tried using tutorial i found from the below link.
[quote]http://www.codeproject.com/Articles/85172/Send-Email-from-SSIS-with-option-to-indicate-Email[/quote]
but finally when i execute the task , it returns failure message and email is not sent.
[quote]SSIS package "Send mail using script task.dtsx" starting.
Error: 0x8 at Script Task: The script returned a failure result.
Task failed: Script Task
SSIS package "Send mail using script task.dtsx" finished: Success.
[/quote]
Below message taken from progress tab
[quote]Error: The script returned a failure result.[/quote]
Can you all please help me in finding where i am going wrong? please check below code which i have used in script task.
Microsoft SQL Server Integration Services Script Task
Write scripts using Microsoft Visual C# 2008.
The ScriptMain is the entry point class of the script.
using System;
using System.Data;
using Microsoft.SqlServer.Dts.Runtime;
using System.Windows.Forms;
using System.Text.RegularExpressions;
using System.Net.Mail;
namespace ST_9bc84810a62a401aa44ddd905bcd369d.csproj
[System.AddIn.AddIn("ScriptMain", Version = "1.0", Publisher = "", Description = "")]
public partial class ScriptMain : Microsoft.SqlServer.Dts.Tasks.ScriptTask.VSTARTScriptObjectModelBase
#region VSTA generated code
enum ScriptResults
Success = Microsoft.SqlServer.Dts.Runtime.DTSExecResult.Success,
Failure = Microsoft.SqlServer.Dts.Runtime.DTSExecResult.Failure
#endregion
The execution engine calls this method when the task executes.
To access the object model, use the Dts property. Connections, variables, events,
and logging features are available as members of the Dts property as shown in the following examples.
To reference a variable, call Dts.Variables["MyCaseSensitiveVariableName"].Value;
To post a log entry, call Dts.Log("This is my log text", 999, null);
To fire an event, call Dts.Events.FireInformation(99, "test", "hit the help message", "", 0, true);
To use the connections collection use something like the following:
ConnectionManager cm = Dts.Connections.Add("OLEDB");
cm.ConnectionString = "Data Source=localhost;Initial Catalog=AdventureWorks;Provider=SQLNCLI10;Integrated Security=SSPI;Auto Translate=False;";
Before returning from this method, set the value of Dts.TaskResult to indicate success or failure.
To open Help, press F1.
public void Main()
string sSubject = "Test Subject";
string sBody = "Test Message";
int iPriority = 2;
if (SendMail(sSubject, sBody, iPriority))
Dts.TaskResult = (int)ScriptResults.Success;
else
//Fails the Task
Dts.TaskResult = (int)ScriptResults.Failure;
public bool SendMail(string sSubject, string sMessage, int iPriority)
try
string sEmailServer = Dts.Variables["sEmailServer"].Value.ToString();
string sEmailPort = Dts.Variables["sEmailPort"].Value.ToString();
string sEmailUser = Dts.Variables["sEmailUser"].Value.ToString();
string sEmailPassword = Dts.Variables["sEmailPassword"].Value.ToString();
string sEmailSendTo = Dts.Variables["sEmailSendTo"].Value.ToString();
string sEmailSendCC = Dts.Variables["sEmailSendCC"].Value.ToString();
string sEmailSendFrom = Dts.Variables["sEmailSendFrom"].Value.ToString();
string sEmailSendFromName = Dts.Variables["sEmailSendFromName"].Value.ToString();
SmtpClient smtpClient = new SmtpClient();
MailMessage message = new MailMessage();
MailAddress fromAddress = new MailAddress(sEmailSendFrom, sEmailSendFromName);
//You can have multiple emails separated by ;
string[] sEmailTo = Regex.Split(sEmailSendTo, ";");
string[] sEmailCC = Regex.Split(sEmailSendCC, ";");
int sEmailServerSMTP = int.Parse(sEmailPort);
smtpClient.Host = sEmailServer;
smtpClient.Port = sEmailServerSMTP;
System.Net.NetworkCredential myCredentials =
new System.Net.NetworkCredential(sEmailUser, sEmailPassword);
smtpClient.Credentials = myCredentials;
message.From = fromAddress;
if (sEmailTo != null)
for (int i = 0; i < sEmailTo.Length; ++i)
if (sEmailTo[i] != null && sEmailTo[i] != "")
message.To.Add(sEmailTo[i]);
if (sEmailCC != null)
for (int i = 0; i < sEmailCC.Length; ++i)
if (sEmailCC[i] != null && sEmailCC[i] != "")
message.To.Add(sEmailCC[i]);
switch (iPriority)
case 1:
message.Priority = MailPriority.High;
break;
case 3:
message.Priority = MailPriority.Low;
break;
default:
message.Priority = MailPriority.Normal;
break;
//You can enable this for Attachments.
//SingleFile is a string variable for the file path.
//foreach (string SingleFile in myFiles)
// Attachment myAttachment = new Attachment(SingleFile);
// message.Attachments.Add(myAttachment);
message.Subject = sSubject;
message.IsBodyHtml = true;
message.Body = sMessage;
smtpClient.Send(message);
return true;
catch (Exception ex)
return false;
Please help me resolve this guys ... THANKS IN ADVANCE

Thank you very much for your reply @Elvis Long,
Sorry for the late reply
Actually, i am not trying or executing this task from my office , but i am trying this at my home :( .
sEmailPort has value 587 sEmailServer has smtp.gmail.com
Can you please check whether this C# coding is correct or not ? because finally it gives error saying "Script
Task: The script returned a failure result"
so can you please check this with your system and let me know what is wrong with this code
Thanks in advance

Report Subscription fails, shows 'success', specific scenario

I have a report that will run successfully except for one very specific scenario. Any help or suggestions tracking down this issue would be helpful.
The report is named ProjectsWeeklyReport.rdl and takes a single parameter of a specific user's login account "DOMAIN\username"
The report runs successfully in the web regardless of the parameter (works for all users, including john.doe)
The report runs successfully in Report Builder regardless of the parameter (works for all users, including john.doe)
The report runs successfully as a subscription with the report included as a
MHTML file and a statically-selected parameter EXCEPT for john.doe. The same report works for all other users selected as the parameter
The report runs successfully as a subscription with the report included as a
Excel file (instead of an MHTML file) regardless of the statically-selected parameter (works for all users, including john.doe)
To summarize, in order for the report subscription email to fail, these conditions have to be met (otherwise the result is success):
- Report must have the parameter "DOMAIN\john.doe"
- Report must NOT be MHTML format in the email
I can see the subscribed report worked according to the ReportExecutionLog in MS SQL. Is there any reason why the MHTML version of the report subscription would fail to email? Any reason why it would fail as MHTML but be fine in other formats
(PDF & Excel both tested success)
For example, this one was never emailed:
InstanceName: APPSERVER\@Sharepoint
ItemPath: /{73419db6-f0e2-4096-a710-c630e8a26295}/Reports/ProjectsWeeklyReport.rdl
Username: DOMAIN\p_sps_app_pool_porta (App pool account)
Execution ID: rkciwraxt5cmoi55niw3wx45
RequestType: Subscription
Format: MHTML
Parameters: Engineer=DOMAIN%5Cjohn.doe
ItemAction: Render
TimeStart: 7/22/2014 4:27:05 PM
TimeEnd: 7/22/2014 4:27:12 PM
TimeDataRetrieval: 1200
TimeProcessing: 75
TimeRendering: 5667
Source: Live
Status: rsSuccess
ByteCount: 277050
RowCount: 431
NOTES:
There are no logs in Exchange message tracking of this email ever reaching our servers
The Manage Subscriptions page shows the report emailed successfully "Email sent to.." with the correct timestamp of 7/22 at 4:27 PM
And compare to this one that was successfully emailed:
InstanceName: APPSERVER\@Sharepoint
ItemPath: /{73419db6-f0e2-4096-a710-c630e8a26295}/Reports/ProjectsWeeklyReport.rdl
Username: DOMAIN\p_sps_app_pool_porta (App pool account)
Execution ID: 1yycmuiwc4hzymzuyj1zbc45
RequestType: Subscription
Format: EXCELOPENXML
Parameters: Engineer=DOMAIN%5Cjohn.doe
ItemAction: Render
TimeStart: 7/22/2014 4:21:10 PM
TimeEnd: 7/22/2014 4:21:18 PM
TimeDataRetrieval: 1574
TimeProcessing: 73
TimeRendering: 5912
Source: Live
Status: rsSuccess
ByteCount: 34180
RowCount: 431
Suggestions of where to look for errors? Troubleshooting ideas? Anything would be helpful! Thanks in advance.

Hi ElizabethCEE2010,
We can try to check the detail information about the error in the log file. The SQL Reporting Services log files are found on the reporting services point server, in the folder %programfiles%\Microsoft SQL Server\<SQL Server Instance>\Reporting Services\LogFiles.
Besides, to monitor and troubleshoot Subscriptions in Reporting Services, we can refer to the following two good blogs post by Dean Kalanquin:
Monitoring and Troubleshooting Subscriptions
Troubleshooting Subscriptions: Part II, Using the Reporting Services Trace Log File
Hope this helps.
Thanks,
Katherine Xiong
Katherine Xiong
TechNet Community Support

Acrobat X Std. Fails to Open, reporting, "Acrobat failed to send DDE command"

When I try to open Acrobat, whether opening it via a document or directly, it fails immediately, reporting an error, "Acrobat failed to send DDE command." I cannot even get into Acrobat's settings menus since the program fails entirely. I am operating on a newish Windows 7 PC which has been running this program successfully for a few months up until today. Help!

Hi Jeff,
It would be my recommendation that you contact our technical support team.
They should be able to help you!
Kind regards, Stacy

Reporting Subscriptions Failing - "Failure Sending Mail". Must be something obvious!

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