Request for Support Issue

Hello SAP Frnds
I need the SAP Fico Support queries or issue etc...
Pls send to my email address at [email protected]
Thanks in advance
Ranjit kumar

no, my question is that i need the examples for the whcih the tickets are posted.
So that i can review them.
Ranjit

Similar Messages

Techs belittle requests for support

having speed issues with fios on my 10/2 plan
speedtest.net shows slowdowns in Mbps to 9, 8, 6, 4, 1, and sometimes it just stops.
speedtest.verizon.net shows similar results, in the 9's mostly, but often 3's, 4's. Techs say this is 'normal' and 'nothing is wrong' these results are hard-wired on both a pc and a mac. techs are bullies and give advice that isn't relevant.

Have you tried some other servers on Speedtest.net to rule out the server being an issue? Have you tried some of the solid NDT Tests for speed testing?
Try this: http://web100.rit.edu:7123/
While you're at it, even though you are hardwired make sure you don't have any sort of application, such as P2P applications and also make sure you don't have anyone or anything trying to leech your Internet through MoCa or Wireless. The router should clue into this sort of activity if you were to log into it at http://192.168.1.1/ with the default username of admin and the password being your router's serial number.
========
The first to bring me 1Gbps Fiber for $30/m wins!

Request for support jobs

hi all,
can any one explain me wht is meant by support jobs?? and what is the roll of bw consultant in support job?? and wht are the major tickets that come accross in support jobs?? plz provide me any documentation... thanks in advance
with regards,
uday kiran

Hi uday,
nobody can pridict what type of issue you may face in support project?
generally depending on the support type like 1st line support second line support you responsiblilities may be diffrent

Support issue for interview purpose yea

Hi Experts,
I am fresher to FICO i have 6 months experience. right now m trying to search job on the basis of FICO.
could u please send me the support issue with soulution. bcos i need to tell the same thing in the interview panel.
Please send me the details for support issues which are good to impress interview panel.
Regards
Vinay

Hi Hassib
Not sure what exactly you mean by "maximum number of sensors (application monitoring interfaces) does ASA support"? there is no real limit on number of interfaces that can be monitored using the IPS module. All you need to ensure is you the right kind of traffic to the IPS so it does not get overwhlemed with a lot of traffic. This link should give the maximum thorughput supported:
http://www.cisco.com/en/US/products/ps6120/prod_models_comparison.html
Hope this helps!
Thanks and Regards,
Prapanch

Patch 14 PDB files (for support purposes)

I am attemting to apply patch 14 after the initial installation of SAP GUI 7.10. As a relative newbie to SAP GUI responsibilities, can anyone advise if I require both Patch 14 files? The SAP GUI for Windows 7.10 patch installed without any errors; however, when I tried to install the PDB files (for support purposes) I received a .NET error 'object reference not set to an instance of an object'. Is this files required in order for me to proceed? Any suggestions for reference material?
Thanks, Johanna

Hello Johanna,
no, you don't need the PDB file. It's only for support issues and you will be asked from support to install that too if needed.
So just install the Patch file. That's fine and enough.
Regards,
Martin

Could not support request for background processing

Hello,
We have a .NET 1.x application with CrystalReportViewer control.
The application is running on a windows terminal server with approximatively 5 users using the applications and 10-20 logged on doing other stuff.
When the user tries to preview the report using the CrystalReportViewer object , the following exception is "sometimes" thrown
[translated from dutch]
CrystalDecisions.CrystalReports.Engine.InternalException:
error in file C:\Users\*username*\AppData\Local\Temp\35\{B8D10435-A104-4422-A220-6DB483DFC285}.rpt:
The request could not be submitted for background processing. ---> System.Runtime.InteropServices.COMException (0x800002AD)
The application then terminates and if the user restarts the application attempts to reload the report, it usually loads with no problem .
It can not be intentionality reproduced but it does happen frequently.
I have been Googling for this problem , but havn't found any solution.
On this website however a link is provided to a BO KB article with a possible solution:
http://aspadvice.com/blogs/rjdudley/archive/2005/10/26/13443.aspx
However, the article appears to require a login, my SAP CR account i used to register on these forums does not to work.
What can we do to determine the exact cause of this problem, or are there any known solution for this problem ??
If you need any more information please do ask.
also,
We have a licence for CR 11 and so does our client, what steps would we need to undertake to get professional /payed support from SAP crystal reports for techinal issues like this, is there a way to open a support ticket ?
Thank you very much for your time, any help is appreciated !
Willem

Hello:
First I have to apologize for the troubles with CR 11.5 - not sure why that would be, but your frustration is understood. Perhaps sometime in the future we can look at this in another thread (e.g.; it should just work...).
Anyhow, there is really no compeling reason for you to go to CR 11.5 (there are reasons (see below), but 11.0 is fine with framework 1.1).
So to start off. Version 11.0.0.895 will need to be updated to SP4. See this|http://wiki.sdn.sap.com/wiki/display/BOBJ/CrystalReports2008%28and9.1%2CXIR1%2CXIR2%29-VersionandDownloadinformationforServicePacks] wiki. As you can see in the wiki, the latest version of CR 11.0 is updated to SP 4 with a version of 11.0.9500.x. Before we even start to look at this, you will have to get to SP4.
Re. preference for CR 11.5. If the issue is not resolved with CR 11 Service Packed to SP 4, all we have left is; going to CR 11.5 - with the latest SP (SP6) as that is the version I would be testing with. Note that CR 11 is completely out of support now, CR 11.5 is out of patch support (e.g.; no fixes) and any support terminates in June of this year.
And we have not even started to work the issue. Re-reading your initial post, I am starting to suspect that loading may be the root of the issue here. I'd recommend having a peek at the following:
http://www.sdn.sap.com/irj/boc/go/portal/prtroot/docs/library/uuid/d08468e2-a81d-2b10-faa9-9837f58ee1c2
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/7025839b-00d4-2b10-33b4-cf0aa9e08412
The following article specifies CR 2008, but most if not all the points will apply to CR 11.0 also:
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/7025839b-00d4-2b10-33b4-cf0aa9e08412
The below will also be good to be aware of:
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/40bccdfd-88a6-2b10-1da1-c47a54b625a7
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/f0070692-01a8-2a10-4797-ff0f5f73e1e1
The following articles were written by me and may also apply:
[Crystal Reports Maximum Report Processing Jobs Limit|http://www.sdn.sap.com/irj/boc/index?rid=/library/uuid/f053713e-3e3d-2c10-2a81-f79259e54023]
[Improving Crystal Reports Performance in Visual Studio .NET Applications|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/8029cc96-6ff3-2b10-47a2-b30ea790ea5b].
I realize I've thrown a lot of info in here, but all of it may apply. In a way I feel like we've ended up across the river without crossing the bridge first, but let's see what comes out of all of this (teleporting worked for Captain Kirk ).
- Ludek
Edited by: Ludek Uher on Mar 10, 2011 7:25 AM

Silent Spam Filtering - No NDR to Sender / No Notification to Recipient / No Option to Release Blocked Emails / No Support Document to request for Whitelisting of Sender

Silent Spam Filtering used by iCloud is currently affecting us and our Customers. Our Customer, when sending us emails from their business domain (no presence on Global Spam Blacklists), is not able to reach us on our iCloud account and there is absolutely no sign of the email within the Inbox / Junk Folder and surprisingly no NDR to the Sender
Symantec MessageLabs used for Outbound Mail Frittering by our customer confirms the emails to be delivered to MAC Servers, but not being forwarded to us or other end users using *@icloud.com account
Delivery Report Extract:
2014-10-15 03:56:39 PM SMTP Status: OK
2014-10-15 03:56:44 PM Delivery attempt #1 (final)
2014-10-15 03:56:44 PM Recipient server: 17.158.8.68 (mx1.mail.icloud.com)
2014-10-15 03:56:44 PM Response: 250 2.5.0 Ok, envelope id [email protected]
There should be a convenient way to request Apple Support Team, for addition of the Sender to an approved list or there should definitely be a Notification to the recipient of a Blocked Email address, which should help them to identify and release such emails, at will into their Inbox and not land up losing critical Customer Communications
Cloud based Spam Filtering Solution Providers(Symantec, Microsoft and others to name a few) allows such options, as an email is now a Business Essential Document and should be securely delivered to recipients

This issue has become increasing prevalent over the last year and a half and has been covered by a number of reputable websites doing their own testing:
http://www.macworld.com/article/2029570/silent-email-filtering-makes-icloud-an-u nreliable-option.html
http://www.macworld.co.uk/news/mac/apple-censoring-icloud-emails-attachments-343 2561/
http://www.mcelhearn.com/apples-silent-email-filtering-is-just-plain-wrong/
No bounces are sent - messages are being accepted by Apple's mail servers and then filtered before they reach users inboxes. This is a pretty big deal.
dgb

LENOVO S300 LAPTOP LCD PANEL MANUFACTURING DEFECT ISSUE-REQUEST FOR DOA AS LAPTOP IS JUST 6 DAYS OLD

Dear Lenovo service team,
This is to inform you that I have purchased a Lenovo laptop from Kolkata dealer called Balaji solutions ltd.Bill no E02PSI120xxxxx Date of purchase is 27/02/2013 @ 7.30 pm Model no Lenovo s300,Sr no: xxxxxxxx.
As it is a dos machine windows was not installed there after purchasing the laptop i have installed the software on 2.03.2013and i saw that a line wave is coming on my LCD screen.and i have called to customercare @ 180030029929 and one of your executive has told me that it is a issue of software not of the laptop,he suggest me to install the software once again .then i have installed the software once again but the same problem was there after that on 5/03/2012 i go to the dealer and told my problem and they said they cant change the laptop and suggested me to go to service centre today i go to service centre at DIGITAL CARE PVT LTD. and one of the engineer named Mr t has checked the laptop and told me" it is a problem of LCD panel and it is a manufacturing defect".The LCD have to change . The problem is a manufacturing defect then why should i repair it????.The laptop is just 6 days old and why i would take a repaired one?? Either you people replace the laptop from your end or make it a DOA that i can change it from dealer end or suggest the dealer to replace it. i have spend 30,700 rs for a new one and if it comes a manufacturing defect then you people are liable to replace it out.
Request you please solve this issue as soon as possible. I will not repair it as it has a manufacturing defect it if will use it for 6-7 month i will think to repair but i will not take a repair one as it is just 6 days old and it is a manufacturing fault.
Please reply soon for this issue or suggest the dealer to replace or make it a DOA from your end.
CASE ID: 42706xxxxx
SR.NO OF LENOVO S300: xxxxxxxx
DATE OF PURCHASE: 27/2/2013
BILL NO: E02PSI120xxxxx
DEALERS NAME: BALAJI SOLUTIONS LTD
Regards,
Sudipta kar
Moderator Note; s/n and information which should not be posted openly edited for member's own protection

Can you take a photo of the damage? Once before I saw an LCD that arrived truly internally cracked. The ink was in a perfect circle, writing off any user fault.
In the worst case situation, it might be worthwhile to call Lenovo and purchase a new screen. If you purchase one through them, you can get warranty support for the new screen. I realize that is a terrible alternative, as you should not have to invest more money, but it is the cheapest route to get a functioning LCD.
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Tap that kudos button if I helped ^^
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I'm trying to place an order for 3 iPhoto Albums, but the system won't take the billing address. I'm in Costa Rica and will send the albums to an address in Miami. Can't find any support live chat for billing issues.

I'm trying to place an order for 3 iPhoto Albums, but the system won't take the billing address. I'm in Costa Rica and will send the albums to an address in Miami. Can't find any support live chat for billing issues.

You need to use a credit card with a billing address in the same country as the delivery address. Since there's no Apple Print Store for Costa Rica I assume you're using the United States print store. Therefore you'll need a credit card with a billing address in the US.
OT

Description of key figure for multi language support issue.

Hi Experts,
Have a good day ahead!!
Custom key figure description multi for the language support issue
The key figure is created in English language and description also in English.
When I have logged in to English language and checked the report in Bex ,description of key figure is available.
But when I log in to other language(German, Spanish Portuguese and etc) environment the description in Bex rport of key figure is showing blank
In rsa1 in both English and other(German, Spanish Portuguese and etc) environments key figure description is okay and correctly displaying.
Please post me your inputs on the same.
Thanks in advance!!
Regards
Priya.

Hi Prasanth,
This are the key figures XPRECIO: Transactional Price and XPRECLIST: Price list, its maintained in RSA1 tcode at info object level .
These two KF descriptions are maintained in English, its working fine when I login into SAP Bex analyzer with English language and its not showing the description for the languages (German, Spanish, Portuguese and etc).
Its need to be displayed in when login into SAP Bex analyzer with language German, Spanish, Portuguese and etc.
Regards
Priya

Request for Samsung NX10 support

I didn't see any threads on this yet so I'd like to make a request for Adobe to add support for the new Samsung NX10 RAW format in Lightroom.

I second this request. NX10 support in Lightroom 3, please.

Has anybody successfully logged an online support request for an itunes card that hasn't been activated properly?

Has anybody successfully logged an online support request for an itunes card that hasn't been activated properly? I tried the camera to read it but still no good. Get the error about it not being activated properly so i tried to log an online support ticket twice on two seperate days but get another error saying sorry we can't process this request now try later. Very frustrated, my son has a $20 voucher from Christmas he can' t use.

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note: iTunes Gift Cards are only Valid in Country of issue

HT201407 Dear Apple support! My name is Duy Lam. Recently, one of my best friend just upgrade his phone so he gave me his old iphone 4s, white. The phone was ok, but the problem is when I upgraded it to IOS 7.0.4 it activated lock. it request for the ap

Dear Apple support!
My name is Duy Lam. Recently, one of my best friend just upgrade his phone so he gave me his old iphone 4s, white. The phone was ok, but the problem is when I upgraded it to IOS 7.0.4 it activated lock. it request for the apple id ; I had call my friend to ask about that but it's been a long time he couldn't remember the original ID that he had used. so now, could you be able to unlock the phone that i can continues to use this phone. Thank you so much, and I appreciate you all
<Personal Information Edited by Host>

All Apple support contact information is on the web site - http://www.apple.com/contact/
If your friend needs to recover his AppleID used for that iCloud account, then follow the directions here:
http://support.apple.com/kb/HT5787

HT1386 we are using same laptop with my wife for our 2 iphones and when sincronizing, she's getting my apps and is requested for my apple id and password when getting a new app on her device. How can i fix that issue?

we are using same laptop with my wife for our 2 iphones and when sincronizing, she's getting my apps and is requested for my apple id and password when getting a new app on her device. How can i fix that issue?

Each phone needs to set its own sync settings on the various tabs in iTunes. On the Apps tab, for example, uncheck the apps that you don't want on the phone being synced. This article may also be of interest: http://gigaom.com/apple/itunes-101-multiple-devices-one-itunes-account/.
You can change the Apple ID used for purchasing on her phone by going to Settings>Store>Apple ID, tap the ID shown, sign out, sign back in using her Apple ID. However, be aware that if she has any apps on her phone purchased with your Apple ID she will still be prompted to enter the password associated with this ID for all future updates of these apps. This is because apps are permanently tied to the Apple ID used to purchase them, regardless of the ID in Settings>Store.

Hi All, can i have some production support issues with rootcasue and resolution for SAP TM?

Hi All, can i have some production support issues with rootcasue and resolution for SAP TM?
Thanks,
Sreenivas

Hi Sreenivas,
I would recommend that you read the Rules of Engagement and other documents in the Getting Started link (top right) before posting anymore. Your Discussion will most likely get reported as non-specific and get removed. If you have a specific problem with TM, please post it in a new thread with error messages, version and SPs installed, and how the error occurs and what you are trying to get TM to do.
There are a lot of resources available in the TM Overview page which can help, so start there and maybe also look at some of the MKS (Monday Knowledge Session) recordings which should also be listed. There are also a lot of experienced people who can help resolve issues your TM installation, but you need to provide enough information on the problems you are having. If you are just looking for information on past problems, do a Search or simply browse through past Discussions which are marked with a green Check (Correct Answer).
Regards, Mike
SAP Customer Experience Group - CEG (and a Moderator)

Request for Support Issue

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