Ringback tones do not play, still just ringing iPhone 4

I've read through the different questions and nobody seems to get the question answered.  I subscribe to the ringback tone feature and purchased 3 ringback tones through the media store to put in a jukebox.  I put the jukebox to the default field but when I call my phone number, all hear is ringing. I've had ringback tones on different phones and had no problems.  Is this an iPhone issue? It shouldn't be this difficult.

You have to go under your Vzw account and that's where you would find how to fix it since it is online only to buy them or change them. Are you still paying .99 for the service? If you aren't then that's why you don't hear them.  I thought hey lasted a certain amount of time.

Similar Messages

  • Ringback tones will not play

    I have purchased new ringback tones since my others have expired but they will not play.  I am using a Samsung Galaxy S4 and have never had a problem in the past with the ringback tones.  I have it set up on a jukebox, which is set as my default.  It's pretty frustrating that I have bought these tones but I am not able to use them.  Any suggestions?

    Are you on a shared plan?  Did you  log in to My Verizon using your own unique phone number and pasword?  Each line on an account needs to have it's own separate login and password on My Verizon to purchase ringtones, ringbacks, and other  services that will be used on that specific line.

  • Ringback tone will not play

    I bought a new ringback tone on October 1 and it will not play.  I have set it as default, set it for all days, etc. and all I get is the Verizon classical thing.  HELP!

        Let's make sure that you can personalize your calls, k_u_jayhawk1998. Was the Ringback Tone added to your line through My Verizon with your phone number as the login? Were you able to verify that the default tone is not set for specific callers? Have you been able to use Ringback Tones in the past?
    AndreaS_VZW
    Follow us on Twitter @VZWSupport

  • Assigned message tones do not play

    8707g
    The assigned tone for the messages folder plays. I disabled this as I thought it may be over-riding the tone set for emails and SMS but still they do not play. Am I to assume you cannot hear different tones for SMS and email folders?
    I have asked this question on two other forums without any solutions to my problem so maybe members here know more.
    I just wish I could sort this matter out with BB direct as the handset is only 5 days old and still no fix.
    Solved!
    Go to Solution.

    hmm ok..
    go to the profile icons and click on it, you should see here loud, vibrate etc..
    scroll down until u see advanced and click on that.
    highlight the profile u want to change and press the menu button (one with the dots on it) and then select edit.
     Here u will see different things, like messages (with ur email accounts beside them) and mms and further down SMS text.
    Highlight one and press it, then change the tone u want to hear for when u get a text message in the 'out of holster' part.
    this should do it..
    Hello from Perth!! Hope ur not getting affected by the floods..
    If your issue is resolved, put a checkmark in the green box that contains the resolution.
    OR
    If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
    ~Gday from Down Under~

  • New xperia Zv3 ringtones and ringback tones are not changing

    I just purchased a brand new Sony Xperia Zv3 and am having trouble with ringback tones and ringtones!  The Ringback tone I checked is not playing...I can't to find Ringtones...just Ringback tones...I would appreciate any help   Susan

    Congrats on your new phone susanelaineconolly! You should be able to all Ringtones purchased through Get It Now, Media Store or Verizon Tones app with My Media Retrieval. See all about this option at this link http://spr.ly/6-10NGRq Please ensure that you are setting your Ringback Tone as per the steps at this link http://spr.ly/6-13NGRt  AntonioC_VZW Follow us on Twitter @VZWSupport  If my response answered your question please click the ""Correct Answer"" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

  • Ringback Tone will not reset

    I have tried to reset my ringback tones for the last 5 days with no luck. I go to the ringback manager. Change the default which was some lousy Verizon classical and choose one of the 7 that I have to be the default.  Change is made on the site but never transfers to my phone.  Can someone help?

    Yes I am
    Sent from my iPhone

  • Purchased itunes movies not playing in completion on iphone

    I have a purchased movie from itunes and it will not play from start to end without being interrupted and defaulting back to the the video screen.
    Apple support had me to this
    1. Turn off iphone completlely and reboot. Load up movie, which failed to run properly.
    next tried...
    2. Remove movie from itunes and reload and resync. Failed again to work properly.
    3. The apple supports next suggestion is to find someone that has an iphone and get them to load up a movie from my computer. This I have not done.
    I just do not understand why this movie plays fine in itunes but crashes on the iphone.

    correct me if i am wrong, but you do not get that option to convert movie to ipod/iphone, just to acc that i recall.

  • The music is not played correctly on my iphone (on Laptop it's ok)

    Hi all
    I loaded some songs from my laptop to the iphone4 (on the laptops the files are ok) but when I played on the iphone ....The music is not played correctly - I get some cuts and it's jumping from one song to another. A total reboot or update to the latest OS did not bring any change.
    Thanks

    I too have this problem which seems to be replicated several times in discussion groups.  I've swictched off iTunes Match, backup up and restored my iPhone and nothing helps. I'll try other discussion threads but if anyone has a solution, PLEASE post!

  • When i buy music from iPhone artists name changes not on mac just on iPhone why and how can i fix it ??

    recently when i buy my music on iPhone's iTunes store artist name is not correct its changes but not on mac, it changes just on iPhone and its so annoying. Does anyone know how to fix it

    Is this an iPad issue? Not sure where you are "clicking" or how you are accessing. A little more info would help.

  • HT1325 My old songs purchased on my old iPhone will not play on my new iPhone. Help?!?

    I have purchased heaps of songs from iTunes however when I got my new phone I backed up the oldaongsfrom iCloud. When I got home I synced mt new phone with my itunes. Now my old purchased songs will not play. iTunes recognizes them ur skips straight over them.
    Your help is much appreciated.

    Hi riannabaragry,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519.
    Cheers,
    - Judy

  • Shared voice memos will not play on recipient's iPhone

    My wife and I both have 16GB 3GSs. She's on 3.1.2, and I'm on 3.1.
    If I create a voice memo and then choose to share it via email, when she receives the email on her iPhone, she's unable to play it. Her iPhone tells her taht it cannot play m4a files.
    I think this is rather strange....
    Any ideas?

    When you record a VM, does the VUY meter show the level?
    What happens when you try to play the VM? Does it appear to play but with no sound?
    Have yu tried the standard fixes:
    - Reset. Nothing is lost
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod?

  • Help! Guitar tones do not play...

    The guitar tones screenset, from the new project menu doesn't produce any sound. I can access the same exact guitars from an empty project, but not from guitar tones. weird. I'm running logic 8.01, on a quad G5. I have 2 internal drives, with the audio and samples on the second drive. I initially thought that was the problem but now i'm not sure. Every other project seems to play fine. Anyone else have this problem, or any ideas how to fix? Thanks in advance.

    Thanks for your fast reply. Sorry for the lack of info. Here is a list of things I've tried:
    - using the finder to locate the original videos
    - selecting the video, file, reveal in finder, original = 0.00 sec still frame
    - opening with different programs; imovie, itunes, imovie video converter, firefox
    - different household macs (as we are on "sharing")
    - can't find them on hard drive or external hard drive back up device
    - exporting them using "original" then reopening, still equals 0.00 sec still frame
    When the image (video) is selected, the info states that it is a mpjeg, which I believe is a still image. Do you have any other suggestions on where to locate the originals on my macbook or how to convert them back to .mov?

  • TS3274 Video app will not play videos just a black screen

    I have downloaded videos on my iPad. I press the video app and all I get is a black screen. I have turned off plus restarted the iPad STILL I get nothing. What welsh is there to do? Thanks

    I have been having this same problem since the update. Are you running No-Script by chance? That is what was causing me an issue with embedded videos like on Vevo on Youtube, or youtube videos on news sites which would give me "An error has occured" message. Even if I allowed all scripts on the page, or even globally, the video would always return that error. By disabling NoScript, I was able to watch videos again on all of the sites I was having a problem with.
    I tested this on another computer with Firefox 3.5. Videos worked fine as long as NoScript was allowing their host (youtube.com, etc) Seems like there is some sort of issue with NoScript and Firefox 3.6.15.

  • TS3367 my facetime will not connect it just rings without connecting

    Facetime not connecting since upgrading to ios7

    If you read TS3367 you would have noticed it said
    With FaceTime, you can participate in video calls with another FaceTime user over a Wi-Fi network connection or a cellular data connection. This article outlines the system requirements for FaceTime and provides basic troubleshooting steps to resolve FaceTime activation and usage issues.
    It can work with cellular if the carrier provides for it

  • Some songs not playing on iPod in iPhone

    I've had about 4 iPhones over the past few years and before that i had a second generation iPod nano. Over this period of time, I purchased a lot of music thru iTunes either on my computer or thru the one in iPhone. I then transferred music over from each iPhone to the new one. Usually this has worked fine, however since I upgrade to 4S, I've noticed that songs I have purchased thru iTunes on past iPhones (or the old iPod) no longer play. Although when just testing out different ones now I notice some old ones will play and others won't. I'm not sure if it's just a random issue or not. If I have it on shuffle and it comes to one of those songs, it either stops, or oddly enough, it will start playing a different song but still show the other song's album cover and information. If I play a song individually and it doesn't work, it will either just do nothing or it will skip to the next song immediately. I can't quite figure out what's happening with this but I'm guessing it has to be a migration issue.
    Has anyone else experienced this and know how I can fix it? Is it just a matter of authorizing something within iTunes or iPhone?
    Please let me know. Thanks!
    -Pooja

    This is actually happenening on my non-itunes bought songs...basically songs that got converted from another source...perhaps from my old MP3 player from Sony...the problem is, they used to work on my ipod, and now they don't. I did try resetting the ipod, but that didn't seem to help.

Maybe you are looking for

  • Catn install HP Solution Center in Windows 7 ERROR MESSAGE

    for years ive used this solution center on my c6250 for the scanner it has its connected through network cable for years too Just the other day I install a 2nd printer because of the constant ink disappering in the c6250 which then refuses to print i

  • JNDI: Tomcat 5.0 Pulling My HAIR OUT!

    I am working on a site for someone, and I had it set up and running in my development enviroment on Tomcat 6.0. The user ended up signing for a shared account on GODADDY and they use 5.0.27, so I am reworking some stuff to get this working. For some

  • Cannot make vertical axis of intensity graph logarithmic

    Has anyone else noticed that that the vertical axis on intensity charts cannot be made logarithmic? Labview gives you the option, but doesn't do anything when you try and check the box. Property nodes don't seem to work either. Tried this in LabVIEW

  • Open Outlook New Email window from WebDynpro

    Hi All, Is there a way to open an outlook window from webdynpro apart from using <Mailto:> URLs. The Mailto URLs doesn't hold good for our requirement as it has URL Length limitation (2083 characters). OLE seems to be not working with Webdynpro. It r

  • Brightness and Volume Display Broken

    Hello, Recently, I have installed the latest Mac OS X 10.5.6 update. Everything afterwards has been fine however, when I press the volume/brightness keys on my laptop, the little picture that displays the volume level etc now shows as blank. It still