Robohelp Web Help See Also Pop up

Hi Folks,
Been trying to locate the place in Robohelp to change the
background color for a "See Also" pop up box. Right now, it's
defaulting to the windows gray, and I'd like to change it to white
with blue text. If you can point me to the right place, I would be
grateful.

Hi marilyng -
Here ya go:
You'll want to open up your
ehlpdhtm.js file...
1) To change your text and text background color, go to
function
_PopupMenu_Invoke_2()
2) find and edit the two lines that look like this:
document.write(".PopupNotOver {font-family:'Arial';
color:black; background:#c0c0c0; font-size:10pt;
font-style:normal;font-weight:normal;text-decoration:none;}");
3) and, to change the popup background color, find:
popupmenuevoke()
4) and find the two instances of :
BGCOLOR="#c0c0c0"
.... and change those background grays to the white of your
choice.
Happy tweaking!

Similar Messages

Images in my FrameMaker 10-sourced Robohelp Web Help project are turning out as blank JPEGS appearing as blank spaces in the final output. How can I fix this?

I'm attempting to create online help sourced from a FrameMaker 10 book using Robohelp 9 and Web Help (primary layout).
The text is interspersed with numeorus small icons which, in the FrameMaker documents, are .bmp images inserted into anchored frames in the lines of text.
Most of these icons were imported by reference into the FrameMaker book's chapters. Some were copied from another FrameMaker book and pasted into the present book.
Many of these images are turning out blank in the finished Help project.
Robohelp seems to convert these images into JPEGS.
In the source FrameMaker book, the images which appear OK in the Help project have Object Properties including: Facets: FrameVector JPEG ... Referenced File: No File
The images which appear blank have different object properties there: Facets: DIB ... Referenced File: (address of the image's source file)
How can I fix this and make all of the images appear in the Online Help?

Sorry, Jeff. I missed the key word in your instructions. Well, I did the import and still no luck. I'm getting the exact same results with the same images. (In some cases, I'm even getting hidden conditional text from the FM document body showing up in the image's frame instead of the image! See below.) This is bizarre behavior, but it's not new with the import. It is happening both in the linked and imported WebHelp with the same exact images. (Just another piece to complicate the puzzle.) So we have some jpeg images that are blank, and a few that are glitchy. From what I can tell, the commonality, besides the fact that all these new images are in jpeg format instead of gif format, is that all the blank and glitchy images are in a text inset. I'm beginning to think maybe RH just doesn't support text insets at all.
Arnis, I'll have to ask my colleague how she created the images next week when she's back from vacation. I have no clue if there are any differences between the jpegs and why some are showing up correctly. What do you mean by "compression type or level?" Are you asking about the resolution (high, medium, low) she chose when saving the images, or which program she used to do the screen capture and editing? (We have Adobe Photoshop CS5 and FM 11).
My next step is to copy-paste all the content from the text insets into my FM document (in the book I am linking) and re-render to see if that solves the problem. It will make single-sourcing impossible because I'll have to copy-paste the new content and images my colleague creates into my document each time we do an update, but oh well.
Here is an example of a glitchy image in RH:
And here is what it looks like in FM:
So bizarre!

Multiple issues with See Also controls when importing topics (RoboHelp 9)

I was wondering if anyone has found workarounds to a very flaky area of RoboHelp...
Suppose you create several topics A, B, C and D, each with a See Also control in it. Let's suppose all the topics are assigned to the same See Also keyword, say 'Alphabet'. At a later date you create a new project, and need to import your old topics. The following problems arise:
1) When the topics are imported, RoboHelp does not recreate the 'Alphabet' See Also keyword in the See Also pod. However, the See Also functionality works (sort of) when the project is built. It is not possible to manually add the 'Alphabet' keyword in the See Also pod, because RoboHelp tells you it already exists! The result is an invisible 'Alphabet' See Also keyword, to which you cannot add further topics. As a workaround, I found it is essential to manually add the 'Alphabet' See Also keyword BEFORE importing the topics, and RoboHelp will then correctly assign A, B, C and D to it. However, this can be very awkward if you have hundreds of topics to import and are not sure what See Also keywords the topics reference.
2) When the topics are imported and the project is built, the See Also control does not work as expected. In RoboHelp, right-clicking the See Also control and choosing See Also [] Properties... reveals that the options you previously set, such as 'Popup menu' or "If no topics are associated with any of the See Also keywords..." have been lost! So all those nasty Topics Found dialogs return when you build the help (instead of popups). If you have a See Also control placed in every topic for consistency, it will never grey out if the topic doesn't belong to any See Also keywords.
3) When the topics are imported and the project is built, the current topic's name appears in its own list of See Also topics, i.e. it self-references. So for example, if you are viewing topic A and click the See Also link, topics A, B, C and D are listed, instead of just B, C and D. However, when you create new See Also keywords in RoboHelp, assign topics, and build the help, they work correctly and do not show the calling topic's name.
I spent hours analysing the HTML code of files I am importing, and the code of brand new topics created in RoboHelp, and I can see no obvious differences apart from some -1/0/1 flags in the green Metadata section preceding the SeeAlso code. I even tried changing these flags in my import files to exactly match the flags of new topics that RoboHelp just built, but when importing they still don't work. Clearly RoboHelp stores crucial See Also information elsewhere in the project, but does not make this reliably transportable by adding it to the HTM files that it builds, despite the huge Metadata comment block.
Adobe needs to put a lot of work into making it possible to cleanly re-use files as content re-use is a very common, and often critical, requirement.

Hi there
After reading your post, I come away being unsure about your goal. Is the goal here to simply advise others as to what they may encounter using the See Also functionality? Or is your goal to advise Adobe about what you would like to see changed?
If your goal is to advise Adobe about what you would like to see changed, you need to visit the Wish Form at www.adobe.com/go/wish and file an official request. Otherwise, it just gives you a nice warm glow that you had your say here. But it won't have much of any effect on the product.
As far as any workarounds, I might suggest the following. You seem to be regularly creating a new projects and importing content. And if that's the case, I might suggest you create a template project that would already have these things in place so that as you add content, the expected keywords and links and whatnot are already in place. My thought is that this action would ease much of the frustration you are facing.
Cheers... Rick

RoboHelp 9 Will Not Compile Web Help

Windows 7 Professional 640-bit
Microsoft Office 2010
RH 9.0.2.271
I have several projects for which I compile Web help.
Compiling the projects has been no problem in the past.
I have made no known changes to the computer or user rights.
Now, RH stops responding when the compile starts. The stop is very early in the process.
I can compile CHM files.
In Output View, I see the following message:
Initializing complier
Generating Webhelp 5.50 (9.0.0.228)…
Error: Can not register active script for language javascript
Template Error: can not resolve macro: RegisterResolvers
Fata Error: Cannot run macro: Register Resolvers in compilation.
While searching for an answer, I tried the following without success:
Note: I am an administrator on the computer. I have always been an admin on the computer.
I have not uninstalled/reinstalled RH so there should be no issues with administrator privileges.
I ran the RH executable as an administrator using a variety of methods like right-click RoboHTML.exe and click Run as Administrator.
Project is on local drive.
Created a new project.
Compiled the sample projects contained in RH.
Created a new SSL.
Create a new target folder for the output.
Copy the LNG file from the "!Language\<current-project-language>" folder to the project folder.
From the project settings dialog, change the project language to a different language, and then change it back to the current language.
Deleted CPD file.
Deleted !Language! folder.
Word macro security is Enable all macros.
Can anyone help me find something I have not tried.

First I have often found that Deactivate becomes enabled if you wait a while after opening.
Search on these two lines from your first post.
Template Error: can not resolve macro: RegisterResolvers
Fata Error: Cannot run macro: Register Resolvers in compilation.
(Was it really Fata rather then Fatal?)
Maybe you haven't changed rights but have IT done so without your knowledge?
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Robohelp 9 crashing when generating Web Help

Hi there, I have RH V 9.0.1.232 installed. I have a project with about 1000 files which was converted from RH 8 without issue until now.
There are 3 Conditional Build Tags. I can publish the project to Web Help with layouts including tags #1 and #2, but when I include #3 in any layout, RH crashes at the same point every time, as shown below:
I have tried leaving it for over an hour without change. When I open Task Manager, RH is listed as "Not Responding." I do not get an error message at all. I have not generated this layout in several months, and possibly not since I have had RH 9.
Tag #3 must be applied to hide content from a public audience. This tag is applied to several sections in every topic, and is also applied at the topic level for about 20% of the topics.
Here is what I've tried to do:
1. Create a test project with multiple tags and publish to WebHelp - no issue found.
2. Rolled the project folder back to an earlier version from yesterday morning - problem still exists, could try an earlier version but a lot of work was done yesterday.
3. Followed the instructions here, which have served me well in the past - problem still exists- http://www.techfuels.com/software-jargons/29202-repairing-corrupted-robohelp-project.html
All of this leads me to think there is something wrong with the tag in particular. I could delete the tag, create a new one and reapply it, but that would be a major challenge considering the number of topics I'm dealing with, and I am the lone writer.
Anyway, if anyone has any ideas or has had problems like this in the past, I would appreciate your time.
Thanks,
Michelle

Michelle I think that whilst thanks are always welcome, in this case you should thank yourself. All I did you get you to question what had changed. You did all the hard graft. Glad you got it sorted.
The RoboColum(n)
@robocolumn
Colum McAndrew

RH8 RoboHelp HTML published as web help TOC format

Is there any way to manually tweak the TOC formatting in a published set of sub docs that were generated from the root books of a RoboHelp HTML project?
Original project had Install Guide, Admin Guide, etc. which are now published separately. Problems: all files for all books are in each published help system. Browse sequences contain all topics. TOC format got 'lost' so tab names rather than icons are used for ...TOC, Index, Glossary, etc. even though Icons are in the projects. Individual projects open with one book, which must be expanded. No colors in TOC, and uses a different (and noticeably larger) font from the topic.
Since this one-off was done to an unknown version of the content, I'd be better off mucking with the cshdat and wh files than the content of the topics.

...just now revisiting the project that precipitated the original request. I have additional info and a request:
The separate help documents had been published without resetting the browse sequence. As it is today, (because browse sequences were not updated), many hyperlinks jump out of the published books and over to an earlier build that has a single TOC (same IIS server, but completely different path).
I learned that a RH HTML project can have multiple TOCs. So, my new question: is it possible for three TOCs to keep thier own browse sequences and access one common set of published HTM topics? How would that be engineered? I don't quite know how to manage hyperlinks that reference topics in one of the other books. I don't want to inherit the wrong browse sequences.
The alternative is to generate help from the 4 different TOCs into 4 different folders, which is a lot of replication. Like Siamese twins, there's a lot of cross sharing built into the original project, so in most cases, the "see also" relationships would give each separately published book 100% access to all the topics, but from a limited TOC.

Re-ordering See Also lists - Robohelp 9

For the life of me, this seems like something that should be done easily. My see-also lists are not listed in the order I dropped the topics in, but rather alphabetically. Is there any way to display the see also in the order I place them? I'm sorry if this doesn't make sense. Let me explain what I do just in case you aren't sure what i'm asking.
1. I create a see also.
2. I drag and drop several topics into the see also.
3. They get ordered alphabetically, not in the order I dropped them in.
4. ? How can I make these display in the order I dropped them in ?
Thank you so much for all your help if you have a solution, I really appreciate it. This seems like something that should be really easy to do but i'm unable to figure this out.

Hi there
These are a bit of a different beast with RoboHelp. They are somewhat "dynamically" created, so there isn't anywhere you can really specify their order as you can with the Related Topics control.
But that doesn't mean you can't configure an order you want. As long as you are willing to live with numbers in front of each topic.
Basically, you edit the topic properties and change the Topic Title to prefix the order with the number you want. So, for example, Motorbikes would become 1. Motorbikes. Trucks might become 2. Trucks and so on.
Unless Willam, Peter or John come in and cite a clever workaround I'm unaware of, I believe that's about the best you can do with the See Also. At least at editing time. If you are willing to roll up your sleeves and tinker, there is likely a way to do it in the output files. But then you would have to remember to do it each time you generated.
Cheers... Rick

RoboHelp 8 crashes when clicking See Also tab of Design-Time Control Properties

My project was previously in RoboHelp 7 and is a merged project. I copied a topic with see also buttons and want to edit the links. I right click the button and select Design-Time Control [name] Properties and click the See Also tab. RoboHelp crashes every single time. Error message:
EventType : BEX
P1 : RoboHTML.exe
P2 : 8.0.0.203
P3 : 4944f3bb
P4 : CLIENTMONTEREYDB.dll
P5 : 8.0.0.203
P6 : 4944e14d
P7 : 000016aa
P8 : c0000409
P9 : 00000000
One thing that is a little strange is that some of the buttons have Design-Time Control [object1] Properites and some have Design-Time Control [RelatedTopic] Properties, but all have the See Also tab.
If I insert a new See Also button using Insert > See Also, the menu choice is Design-Time Control [See Also] Properties and the tab is See Also. Click the tab and RoboHelp crashes.
If I insert a new Related Topics button using Insert > Related Topics, the menu choice is Design-Time Control [Related Topic] Properties and the tab is called Related Topics. Click the tab and RoboHelp does not crash.
I have a whole lot of these buttons I need to modify, so I'd appreciate if anyone knows of a solution to this problem.
Sample HTML for an offending button:

<object
classid="clsid:ADB880A6-D8FF-11CF-9377-00AA003B7A11"
    type="application/x-oleobject">
<param name="Command" value="ALink,MENU" />
<param name="Button" value="Text:See Also" />
<param name="Font" value="Verdana,8,0,,BOLD" />
<param name="Frame" value="" />
<param name="Item1" value="" />
<param name="Item2" value="ChgSubErrSeverity - see also" />
</object>


Hello again
Bummer that!
First, I'll answer something I failed to earlier. You said that sometimes it says SeeAlso and sometimes it's object1. Here's the deal on that.
When you click Insert > See Also the first time in a topic, the control is named SeeAlso. If you copied and pasted or clicked Insert > See Also again, the first time you did that it would be object1 or OBJECT1 depending on whether you used the menu or you copied and pasted. This is because each of these must use a unique name. So is it possible that you disliked seeing object1 on some and you renamed so the second (or third) also was named SeeAlso? I could see that causing RoboHelp to gag.
Assuming that's not it, what about topic filenames or titles? Do any of them have unusual characters in the names? Any character other than 0-9, a-z, A-Z or an underscore ( _ ) is suspect. Perhaps an odd character is tossing a monkey wrench into the works.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Problem Generating Web Help - Robohelp 8

I'm using the Robohelp 8 demo, and am experiencing the
following two problems:
I've created a help file consisting of multiple, although
small Word documents. The images show up fine in Robohelp, but as
soon as I generate the web help file, the images do not display.
They are standard .jpeg format.
I'm also noticing that the font, while Ariel in Robohelp,
turns to Times New Roman in the outputted file.
Thanks in advance for any suggestions!
--------------------------- Update
This must have something to do with my using multiple
documents. I just tried it again, with only one of the documents
and everything generated fine.
Jeff

Hello again Ariane
When you look at the RoboHelp HTML interface you find different pods. One is named Project Manager and the one normally below it is called Single Source Layouts.
Each of the layouts listed inside this pod will create a specific type of output. I consider these to be very similar to "recipes". Each layout simply contains parameters that govern the way that layout is made.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Is it possible to open web help as a normal new tab and not as pop-up?

Hello,
Is there a way that I can open context-sensitive web help in a new normal tab instead of having it as a pop-up so we can get rid of the pop up blocker?
Thank you,

This is set from the calls. Depending on precisely how your developers are calling the help, a small change in your output may be required.
You can give the following pages to your dev:
Overview of options and how to use it: Calling Webhelp
All your options in detail: Context sensitivity in WebHelp and FlashHelp
Kind regards,
Willam

How do I change my user id from dsgence to dsgrence? Under the menu / title I keep getting where you would see a pop-up message title "know your rights" how do I get rid of that also?

How do I change my user name from dsgence to dsgrence? Under the title bar where you would see pop-ups a message "know your right" keeps coming up every time I reboot?

You can post a request in the contributors forum if you want to change the user name.
*https://support.mozilla.org/en-US/forums/contributors
Add [ATTN ADMIN] in front of the subject title to get the attention of a forum Administrator.
See also:
*http://kb.mozillazine.org/Preferences_not_saved
*https://support.mozilla.org/kb/Preferences+are+not+saved

Roles in OAM - plus help get "See Also" back to original?

Hi,
I was investigating creating a new role in OAM, and found the following:
Re: How to create Role in COREid 7.0.4
So, I tested per the posts there, setting the Display Type for the SeeAlso attribute to Object Selector.
Sure enough, then when I went to attribute access control, the "See Also" role appeared as a checkbox.
Ok so far.
What that thread doesn't explain is once I've configured the SeeAlso attribute and the "See Also" role, how do I assign that "See Also" role to an individual user?
Does anyone know?
Now, I want to get the SeeAlso attribute back to its original condition, with Semantic Type of "None" and Display Type of "None" (in "Modify Attributes"), but I can't :(!!
When I try to Save, I get a popup:
"Display Name and Display Type are required input!"
Can anyone tell me how I can get SeeAlso back to its original condition?
Thanks,
Jim

Hi,
I think that I've figured out the first question, i.e., "how do I assign" a role to an individual user.
Basically, if I go into a user profile, and click on "Select" for my "See Also" role, and then select a different user (e.g., user10), then user "user10" takes on the "See Also" role. I can then (for example) check the "modify" for the "See Also" role for an attribute like BusinessCategory for user "user1" in attribute access control, and then "user10" has the right to modify the BusinessCategory attribute for "user1".
On my 2nd question, I still haven't figured out how to set the SeeAlso attribute back to its original condition (i.e., remove the "See Also" role). If anyone knows how to do this, please post.
Thanks,
Jim

See Also Links Not Working

Using RoboHelp 9.0.2.271
Chrome browser 32.0.1700.76
Generating WebHelp
Note: Moving this discussion from Adobe Community > RoboHelp > Discussions to this forum (Adobe Community > RoboHelp > WebHelp).
I apologize up front for the duplicate, but the original post was in the wrong forum I think, and I could not find a way to easily change the forum location.
Can someone help, PLEASE?
Can someone point me to a forum post that I have missed that has an answer?
I have searched the forum posts for hours with no success. However, I did find some fixes to other problems related to opening WebHelp using Chrome.
I have a WebHelp project containing See Also links.
The links don’t work in Chrome. The links work as expected in Firefox and Internet Explorer.
The links are not appearing anywhere in the topic, for example, at the top of the topic.
The project is currently stored locally and can be opened.
I stored the project on a network drive, but the links still don’t work.
Is there any chance that the links will work if the project is stored on a Web server? I don’t have access to a Web server to test the links.
I don’t have the luxury of upgrading to RH10, so I hope there is a fix that will work with RH9.
Thanks in advance for any help.

@Jeff_Coatsworth
First, thanks for your help.
I have seen the thread you provided, http://forums.adobe.com/message/5775431#5775431#5775431.
Previously, I had added "--allow-file-access-from-files" to a Chrome shortcut as noted in the thread. I can open the project that is stored locally using the customized shortcut.
The See Also links (button) still don’t work.
I had not tried the suggestion to update whproxy.js that is at http://helpx.adobe.com/robohelp/kb/webhelp-output-fails-load-chrome.html.
I didn’t try the suggestion because it related to RH10, and I am using RH9.
I have now tried the suggestion.
I downloaded whproxy.js and replaced the file in the output folder as noted.
I cannot view the local project in Chrome using the new whproxy.js file. The page flickers.
I removed "--allow-file-access-from-files" from the customized shortcut, but the project still couldn’t be viewed.
I reverted to my original whproxy.js file and the use of "--allow-file-access-from-files". I can view the project again.
However, the problem still exists with the See Also links. The button is visible but clicking the button does not open the list of topics.
Do you have any other suggestions that I can try?

E61 - select web icon & web already in use pops up

woke this morning and selected web icon and "web already in use" popped up. reconfigured settings from nokia settings page and no help. this is v2 firmware.

Thank you guys for trying to help.
I'm actualy already using Opera Mobile as my main web browser since the buil-in web browser is far too limited for my liking. But i'd still would like to be able to use Web for the cases when a page doesn't display properly in Opera. Web is also great to demo the E61 to other people, the mini-map and visual history are sure very impressive features to see.
To nj7: does restoring from the memory card really restores *everything*. That is not only the contacts and calendar data but also all the applications, all their settings and, well, everything else? I've read on several occasions that restoring from the memory card didn't restore some applications properly.
As for upgrading to the new firmware, i am unfortunately not willing to do it for several reasons:
- The nokia software updater tools tells me that there is no update available for my phone
- My local Nokia service center would take at least a week to update my phone (that's if they can do it, which is not even sure). As for most people, i can't live without my phone for a week.
- I haven't seen anything in the list of changes for the new firmware that solves any problem that i've had so i don't quite see the point of updating
- There is a major bug in the new firmware which prevents numeric shortcuts from working in many applications unless you press and hold the blue key. Opera Mobile is affected by this bug. Since i'm navigating in opera exclusively using the numeric shortcuts, upgrading to the new firmware would render Opera Mobile unusable for me. This is not an option. I browse the web extensively on my E61 and the built-in web browser simply isn't good enough for me (plus it doesn't even work anymore and i can't be sure that upgrading to the new firmware would solve the problem for good).
So if anybody has the magic trick to get Web to work again, i'd be most grateful to hear it (and i'll pay you a pint the next time you come round Ireland).

Every time I try to open a new web page a window pops up saying the certificate for the page is invalid?? It won't let me on my emails or Facebook

Every time I try to open a new web page a window pops up saying the certificate for the page is invalid?? It won't let me on my emails or Facebook

This could be a complicated problem to solve, as there are several possible causes for it.
Back up all data, then take each of the following steps that you haven't already taken. Stop when the problem is resolved.
Step 1
From the menu bar, select
           ▹ System Preferences... ▹ Date & Time
Select the Time Zone tab in the preference pane that opens and check that the time zone matches your location. Then select the Date & Time tab. Check that the data and time shown (including the year) are correct, and correct them if not.
Check the box marked
          Set date and time automatically
if it's not already checked, and select one of the Apple time servers from the menu next to it.
Step 2
Start up in safe mode and log in to the account with the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
If the problem is not reproducible in safe mode, then it's caused by third-party "anti-virus" or "security" software. If you know what that software is, remove it as directed by the developer after backing up all data. If you don't know what it is, ask for instructions.
Step 3
Triple-click anywhere in the line below on this page to select it:
/System/Library/Keychains/SystemCACertificates.keychain
Right-click or control-click the highlighted line and select
          Services ▹ Show Info
from the contextual menu.* An Info dialog should open. The dialog should show "You can only read" in the Sharing & Permissions section.
Repeat with this line:
/System/Library/Keychains/SystemRootCertificates.keychain
If instead of the Info dialog, you get a message that either file can't be found, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. Open a TextEdit window and paste into it by pressing command-V. Select the line you just pasted and continue as above.
Step 4
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the upper left corner of the window, you should see a list headed Keychains. If not, click the button in the lower left corner that looks like a triangle inside a square.
In the Keychains list, there should be items named System and System Roots. If not, select
          File ▹ Add Keychain
from the menu bar and add the following items:
/Library/Keychains/System.keychain
/System/Library/Keychains/SystemRootCertificates.keychain
Open the View menu in the menu bar. If one of the items in the menu is
          Show Expired Certificates
select it. Otherwise it will show
          Hide Expired Certificates
which is what you want.
From the Category list in the lower left corner of the window, select Certificates. Look carefully at the list of certificates in the right side of the window. If any of them has a blue-and-white plus sign or a red "X" in the icon, double-click it. An inspection window will open. Click the disclosure triangle labeled Trust to disclose the trust settings for the certificate. From the menu labeled
          Secure Sockets Layer (SSL)
select
          no value specified
Close the inspection window. You'll be prompted for your administrator password to update the settings.
Now open the same inspection window again, and select
          When using this certificate: Use System Defaults
Save the change in the same way as before.
Revert all the certificates with non-default trust settings. Never again change any of those settings.
Step 5
Select My Certificates from the Category list. From the list of certificates shown, delete any that are marked with a red X as expired or invalid.
Export all remaining certificates, delete them from the keychain, and reimport. For instructions, select
          Help ▹ Keychain Access Help
from the menu bar and search for the term "export" in the help window. Export each certificate as an individual file; don't combine them into one big file.
Step 6
From the menu bar, select
          Keychain Access ▹ Preferences... ▹ Certificates
There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to CRL.
Step 7
Triple-click anywhere in the line of text below on this page to select it:
/var/db/crls
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "crls" should open. Move all the files in that folder to the Trash. You’ll be prompted for your administrator login password.
Restart the computer, empty the Trash, and test.
Step 8
Triple-click anywhere in the line below on this page to select it:
open -e /etc/hosts
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in the same way you launched Keychain Access.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. A TextEdit window should open. At the top of the window, you should see this:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1                              localhost
255.255.255.255          broadcasthost
::1                                        localhost
fe80::1%lo0                    localhost
If that's not what you see, post the contents of the window.

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