Roles of ChaRm (Change Manager)

Hi Groupies,
we have a problem, but we do not know what the the reason of this problem is. We installed the ChaRM and develop the standard-role SAP_CM_CHANGE_MANAGER_COMP (our role is Y_CM_CHANGE_MANAGER_COMP is a copy of SAP_CM_CHANGE_MANAGER_COMP).
We give in both "single-roles" (also copied in a user-defined role) the complete authorisation (in all arms of the both rules are "*").
It is not possible to show transaction types like SDCR, SDHF etc. in CRMD_ORDER. If we execute CRM_DNO_Monitor set the Radio button in Status on Part Settings to "All", we get no data. This problem exsists also in the transachtion "CRMD_BUS2000116"& "SMC_*" In case of another users with authorisation SAP_ALL we get all transactions (SDCR etc.) back in the list.
In the ST01 we do not found really helpfuly data. Can someone help? We have no idea.
System Data:
Solution Manager 7.0
SPS: 15
thanks
Nico
Edited by: Nico Effenberger on Jun 16, 2008 5:01 PM
Edited by: Nico Effenberger on Jun 16, 2008 5:02 PM
Edited by: Nico Effenberger on Jun 16, 2008 5:02 PM

We did a simple thing. We did delete the both single roles and the accumulative role which we did develop.
then we develop all 3 roles new and it works (without any change). I don not know how & why.
May be the SAP-Gandalf did a spell ;o). I have surprised about this.
Other thing:
It could be, that the documentation of sap solution manager is wrong. i did not found the accumulative role SAP_CM_CHANGE_MANAGER_COMP.
First Time we develop only the single role SAP_CM_CHANGE_MANAGER which just contains the authoritations for the Schedule Manager. May be is this the problem of your implementation.
Check the Notes:
1088980 (SAP Solution Manager Documentation
=> SAP Solution Manager Security Guide
=> 834534 (SAP Solution Manager Roles)
Edited by: Nico Effenberger on Jun 18, 2008 10:32 AM

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Roles of ChaRm (Change Manager)

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