Sales group not coming from Customer

Hi,
When using complaint process Sales group field (VKGRP) get popupated with customer data.  Upon entering next order for other customer VKGRP is not taken from this customer - previous value is kept.  This is visible in VA01 and can be manually deleted - which is obviously a space for mistakes.  I wanted to use MV45AFZZ - USEREXIT_MOVE_FIELD_TO_VBAK as described in OSS note 67498, but this does not work in 5.0 - note is valid only till 45B.  OSS 67498 solution is as follow:
*& Title: Note 67498                                                   *
Form Userexit_Move_Field_To_Vbak.
  if svbak-tabix = 0.                                    " <<<< insert
    vbak-vkbur = kuagv-vkbur.                            " <<<< insert
    vbak-vkgrp = kuagv-vkgrp.                            " <<<< insert
  endif.                                                 " <<<< insert
Anybody would know how to achive this in 5.0?
Thank you,
Adrian

If it was a correction during version 4.5B then ideally it should be part of the standard package in ECC5, I don't know why this problem is coming?
Regards,
N

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