Scheduling a document

Hello,
I am trying to schedule a document and save it on server local drive. Works fine! But if i try to save it over the network it comes back with an error, saying that "Bad user name or password". I tried all combination and it does not work. Strange thing is if i map a drive through a "Map network drive option" on the server to the remote server where i want to save the file, it goes through perfectly(with the same username and password). But when i try through CMS, it fails. Also, one thing i noticed in the Schedule/Destination screen in CMS, on "Logon as user (optional)" text box, when i type the user id and password and click on update, if the password is say 10 characters, on click of update, it refreshes the screen and shows only 7. I am wondering this could be the problem as it can not get the right password. How to avoid if this is the case or any other suggestion will be much appreciated
Thanks,
Anand

What version of BOE/CRS is this? What OS are you on?
If this is BOE/CRS XI R1/R2 (and the os is Windows), the account the server runs under is in the Properties tab of the server (when you look at the server properties). i.e. Right click the server in CCM >> Properties >> Log On As.
If this is BOE XI 3.x, it is the account the SIA runs under.
By default, when the OS is Windows, the services run under the Local System Account. As Caroline mentioned, the service(s) will need to run under a domain account with write access to a network drive to be able to schedule the same.

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  • Webi scheduling error in BO 4.0 SP04 after security patch updates in windows server 2008 R2

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    Sincerely,
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  • Desktop Publisher Scheduled Report Limits

    Post Author: bicknell
    CA Forum: crystalreports.com
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    Post Author: norton
    CA Forum: crystalreports.com
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  • Restrict pricing in scheduling agreement.

    Dear friends,
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    Dear Venkat,
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    Regards,
    Murali.

  • BOM not copied to sch. line in Sub Contract scheduling agreement in Kanban.

    Hi,
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    Dear Ashok,
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