Send scan by email 7520

I never received the pin afetre entering my email address 9then I am unable to receive my scan by email)

Hello @marinoiaconelli,
Welcome to the HP forums.
I understand that you haven't received the pin to activate the scan to email feature on your Photosmart 7520.
I would like to help.
Sometimes it can take upto 24 hours for the pin to arrive.
If you still have not received the pin the there are a couple of options.
1. Use the forgot pin option that is available when trying to use scan to email.
2. Reset the printers Web Services and start from the beginning again.
This option will cause the printer to loose its ePrint address. If you have customised the ePrint address, it will be lost.
To remove the printers Web Services, touch the printers ePrint icon.
Then select the settings option, and choose remove web services.
You will be brought back to the printers main menu.
Touch the ePrint icon again and follow the prompts to enable the feature once more.
Once the Web Services have been enabled you can setup scan to email again.
If you have any additional questions please let me know.
If you would prefer to talk to a live person about this issue please call our Cloud Services at 855-785-2777.
If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
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Hi Machta,
Welcome to the HP Support forums. I see that your scan to email feature of your Photosmart 7520 seems to be inconsistent when attaching the scanned documents to the email.
Please start by assigning a manual IP address and manual DNS servers to your printer. If you are unsure how to do this please click here. It will take you to another post I’ve done that has the steps with screen shots. Don’t fret that the screen shots are for a Photosmart 7510 printer, the steps are the same.
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I work on behalf of HP

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Hi Nick3404,
Welcome to the HP Support forums. I gather that you are getting an unable to connect message for your web services which is preventing you from using the scan to email feature of your Photosmart 7520 printer.
Please set a manual IP address and manual DNS servers for your printer. I have included a link to another post I did with the steps (and screen shots) on how to do this. Please don’t worry that the screen shots are for a Photosmart 7510 printer, but the steps are the same (and other than the name of the printer the screens look the same).
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Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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This question was solved.
View Solution.

Hi JERENDS
Thanks for this, It works fine now :-)

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I see that you can not find a way to remove an Email from the Scan to Email App. Have you tried to delete the App and re-install it?
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JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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Hi @comet64,
I understand that you are having issues scanning to email from the software. I can help you with this.
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What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
How is the printer connected? (USB/Ethernet/Wireless)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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How do i scan a document from the printer to send in an email to some one else i have a HP-B209

how do i scan a document from the printer to send in an email to someone else

Hi!
To scan:
You may press the start scan button on the printers control panel or use the HP solution center that must be installed in your computer to scan a document or photo.
Scan to email:
Some printers don't have the option in the control panel for scan to email. Mostly it is with the HP solution center software that should be installed in your printer.
Note:
For Windows the software is called HP solution center
For Mac it is called HP utility
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Send scan by email 7520

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