Sending e-mail to external addresses from business activities

Hi Experts,
I’m customizing CRM 5.0 and I want to send e-mails to other employees, when I’m maintaining a business activity.
These employees can have no SAP user, so I need this e-mail to go to the address maintained in BP transaction (e.g. alda.lobato@enterprises’sname.net).
So, I tried to customize in trx. CRMC_ACTION_CONF, the following data / conditions:
Tab “Overview” – "Partner Determination"
- Partner Function: 00000014
- Description: Employee Responsible
- Partner Number: blank
Tab “Processing Details” – "Details of Selected Processing" – "Recipient(s)"
- Recipient Type: U Internet address
- Address: blank
- Archive Mode: 1 Mail Only
However, all the e-mails remain to being sent to the Employee Business Workplace (trx. SBWP), as we were sending the email to his SAP user.
Please advise.
Many thanks.
Alda Lobato

Hi Patrik,
First of all, thanks for your quick answer.
I maintained the Email address in “Communication” area (as already maintained) and in “Address-Independent Communication” area, but the Emails remain to being sent to Employee Business Workplace (trx. SBWP).
The “Standard Address” area that you indicated, only have the fields “Street/House number”, “Postal code/City”, “Country”, “Region” and Time zone” - I don’t have the field Email address – so I figured out that you talking about the “Address-Independent Communication” area.
After this, I did another test, which was maintaining the Email address only in “Address-Independent Communication” area. When I sent the Email through the business activity, appears the error message “Action could not be successfully executed”.
This mean that the Email address must be maintained in “Communication” area but it seems that independently the Email address maintained here, the Email is always sent to Employee Business Workplace.
Please advise.
Many thanks,
Alda Lobato

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          FORM INIT_REC                                                 *
    FORM INIT_REC TABLES RECEIVERS STRUCTURE SOOS1.
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      REFRESH RECEIVERS.
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      MOVE SY-UZEIT  TO RECEIVERS-RCTIM.
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      MOVE 'U'       TO RECEIVERS-RECESC.
      MOVE 'INT'     TO RECEIVERS-SNDART.
      MOVE '5'       TO RECEIVERS-SORTCLASS.
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