Serious 2.x media sync / ID3 indexing issue

I've found a serious issue with the media indexer, I don't know if this has been reported before. Right now, my Pre 2 with webOS 2.1 is unusable as a mp3-player.
First I've tried to sync music with iTunes on my Mac with "The Missing Sync". Everything was copied over, but I only had very few songs properly viewable in the music app. The rest was tagged as "unknown": artist, album, everything, even though the music is properly tagged.
Then I tried to use "Salling Media Sync", the free version. After a restart it worked, I could see all my music with there proper tags, no "unknown" mess anymore. I then tried to copy music again manually, simple drag&drop. The new music was not recognized again! "Unknown" artist, album etc.
I then deleted everything again, used a custom script for Apple iTunes to sync. Everything unkown again..
Right now, only Salling Media Sync seems to work.. I'm not the only one experiencing this, I already asked in a German forum and there are more.
Any idea? This is extremely annoing..
Post relates to: Pre 2 p102ueu (Unlocked EU)

was this a result of updating my iphone to ios 4.2?
Yes. iOS 4.2.1 requires iTunes 10.1 or greater, which requires OS X 10.5.8 or greater.

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    [30000] (13/06 15:12:16):{1} Current Date: 2010/06/13
    [50001] (13/06 15:12:16):{1} (Debug Log Level: 3)
    [50001] (13/06 15:12:16):{1} (Event Log Level: -1)
    [38017] (13/06 15:12:17):{1} (3.0.0.39)
    [38018] (13/06 15:12:17):{1} (0.0.0.0)
    [30004] (13/06 15:12:17):{4} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [37001] (13/06 15:12:17):{6} Log Cleaning Started.
    [50002] (13/06 15:12:17):{9} (BlackBerry Connect: Started)
    [30004] (13/06 15:12:18):{4} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (13/06 15:12:18):{3} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:18):{4} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (13/06 15:12:18):{4} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:18):{4} (TASK: Service Startup, Duration: 582)
    [30004] (13/06 15:12:18):{4} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:12:18):{3} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (13/06 15:12:18):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:18):{3} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:12:18):{3} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (13/06 15:12:18):{4} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (13/06 15:12:18):{4} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:18):{4} (TASK: MusicServiceStartupTask, Duration: 26)
    [30004] (13/06 15:12:18):{4} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:12:18):{4} (LoadDataSource: Started loading iTunes)
    [30004] (13/06 15:12:18):{4} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:18):{4} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:12:18):{4} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (13/06 15:12:18):{4} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: none, OPERATION: Void <LoadLibraryUsingTask>b__0(), ERROR: System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.
    Parameter name: value
       at Rim.Application.Utilities.Validate.ParamWithinRang​e(Int64 argument, Int64 low, Int64 high, String argumentName)
       at Rim.Media.Source.Music.MusicTrack.set_Rating(Int32 value)
       at Rim.Media.Source.Music.MusicLibrary.AddTrack(IMusi​cTrack builder)
       at Rim.Media.Source.Music.MusicLibrary.GetLibrary(IRe​adOnlyLibrarySimple importer, ICancelable task)
       at Rim.Media.Source.iTunes.ITunesXmlHelper.LoadLibrar​y(Stream xmlStream, ICancelable task)
       at Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader.​LoadLibrary(ICancelable task)
       at Rim.Media.Source.iTunes.ITunesDataSource.<>c__Disp​layClass1.<LoadLibraryUsingTask>b__0()
       at Rim.Application.Tasks.Task.RunOneOperation())
    [30004] (13/06 15:12:18):{4} (TASK: Load_iTunes_Library, STATE: Failed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:18):{4} (TASK: Load_iTunes_Library, Duration: 370)
    [30004] (13/06 15:12:18):{4} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d(), ERROR: System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.
    Parameter name: value
       at Rim.Media.Sync.BBMusicSyncAPI.<GetLoadDataSourceTa​sk>b__f(Exception e)
       at Rim.Application.Tasks.Task.RunOneOperation()
       at Rim.Application.Tasks.Task.Run()
       at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(Media​Source mediaSource, ICancelable parentTask)
       at Rim.Media.Sync.BBMusicSyncAPI.LoadMusicSource(Medi​aSource source, ICancelable task)
       at Rim.Media.Sync.MusicService.<>c__DisplayClassc.<Pr​ocessMusicSourceRequest>b__a()
       at Rim.Application.Tasks.Task.RunOneOperation())
    [30004] (13/06 15:12:18):{4} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: none, OPERATION: Void <ProcessMusicSourceRequest>b__a(), ERROR: System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.
    Parameter name: value
       at Rim.Media.Sync.BBMusicSyncAPI.<GetLoadDataSourceTa​sk>b__f(Exception e)
       at Rim.Application.Tasks.Task.RunOneOperation()
       at Rim.Application.Tasks.Task.Run()
       at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(Media​Source mediaSource, ICancelable parentTask)
       at Rim.Media.Sync.BBMusicSyncAPI.LoadMusicSource(Medi​aSource source, ICancelable task)
       at Rim.Media.Sync.MusicService.<>c__DisplayClassc.<Pr​ocessMusicSourceRequest>b__a()
       at Rim.Application.Tasks.Task.RunOneOperation())
    [30004] (13/06 15:12:18):{4} (TASK: LoadMusicSourceTask, STATE: Failed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:18):{4} (TASK: LoadMusicSourceTask, Duration: 381)
    [30004] (13/06 15:12:19):{3} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 15:12:19):{3} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:19):{3} (TASK: Load_Picture_Library, Duration: 1094)
    [19036] (13/06 15:12:19):{3} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (13/06 15:12:19):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 15:12:19):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:19):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 1154)
    [38050] (13/06 15:12:19):{3} (LoadDataSource: Finished)
    [30004] (13/06 15:12:19):{3} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (13/06 15:12:19):{3} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:19):{3} (TASK: PictureServiceStartupTask, Duration: 1183)
    [38036] (13/06 15:12:20):{9} (30D3F47F: Connected)
    [50002] (13/06 15:12:20):{9} (BlackBerry Connect: Finished)
    [30004] (13/06 15:12:23):{3} (TASK: Reload picture destination, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:12:23):{B} (LoadDataSource: Started loading PicturesDevice)
    [30004] (13/06 15:12:23):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:23):{B} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:12:23):{B} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (13/06 15:12:23):{B} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 15:12:23):{B} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:23):{B} (TASK: Load_Picture_Library, Duration: 25)
    [30004] (13/06 15:12:23):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 15:12:23):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:23):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, Duration: 27)
    [38050] (13/06 15:12:23):{B} (LoadDataSource: Finished)
    [30004] (13/06 15:12:23):{4} (TASK: UploadUsageDataTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:23):{3} (TASK: Reload picture destination, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <RefreshPictureDestinationInBackground>b__2())
    [30004] (13/06 15:12:23):{3} (TASK: Reload picture destination, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:23):{3} (TASK: Reload picture destination, Duration: 544)
    [38041] (13/06 15:12:30):{4} (Data communication succeeded: True)
    [38040] (13/06 15:12:30):{4}
    [30004] (13/06 15:12:30):{4} (TASK: UploadUsageDataTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <UploadProductionUsageData>b__9())
    [30004] (13/06 15:12:30):{4} (TASK: UploadUsageDataTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:30):{4} (TASK: UploadUsageDataTask, Duration: 7080)
    [30004] (13/06 15:12:39):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:39):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <InitializeSupportedDevices>b__c())
    [30004] (13/06 15:12:39):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:39):{4} (TASK: DownloadAndUpdateSupportedDevices, Duration: 0)
    [50001] (13/06 15:32:06):{1} (Debug Log Level: 3)
    [50001] (13/06 15:32:06):{1} (Event Log Level: -1)
    [38017] (13/06 15:32:07):{1} (3.0.0.39)
    [38018] (13/06 15:32:07):{1} (0.0.0.0)
    [30004] (13/06 15:32:07):{4} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [50002] (13/06 15:32:08):{9} (BlackBerry Connect: Started)
    [37001] (13/06 15:32:08):{6} Log Cleaning Started.
    [30004] (13/06 15:32:08):{4} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (13/06 15:32:08):{3} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:08):{4} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (13/06 15:32:08):{4} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:08):{4} (TASK: Service Startup, Duration: 565)
    [30004] (13/06 15:32:08):{4} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:32:08):{3} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (13/06 15:32:08):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:08):{4} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (13/06 15:32:08):{4} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:08):{4} (TASK: MusicServiceStartupTask, Duration: 21)
    [30004] (13/06 15:32:08):{4} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:08):{3} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:32:08):{3} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [38050] (13/06 15:32:08):{4} (LoadDataSource: Started loading iTunes)
    [30004] (13/06 15:32:08):{4} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:08):{4} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:32:08):{4} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (13/06 15:32:08):{4} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: none, OPERATION: Void <LoadLibraryUsingTask>b__0(), ERROR: System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.
    Parameter name: value
       at Rim.Application.Utilities.Validate.ParamWithinRang​e(Int64 argument, Int64 low, Int64 high, String argumentName)
       at Rim.Media.Source.Music.MusicTrack.set_Rating(Int32 value)
       at Rim.Media.Source.Music.MusicLibrary.AddTrack(IMusi​cTrack builder)
       at Rim.Media.Source.Music.MusicLibrary.GetLibrary(IRe​adOnlyLibrarySimple importer, ICancelable task)
       at Rim.Media.Source.iTunes.ITunesXmlHelper.LoadLibrar​y(Stream xmlStream, ICancelable task)
       at Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader.​LoadLibrary(ICancelable task)
       at Rim.Media.Source.iTunes.ITunesDataSource.<>c__Disp​layClass1.<LoadLibraryUsingTask>b__0()
       at Rim.Application.Tasks.Task.RunOneOperation())
    [30004] (13/06 15:32:08):{4} (TASK: Load_iTunes_Library, STATE: Failed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:08):{4} (TASK: Load_iTunes_Library, Duration: 327)
    [30004] (13/06 15:32:08):{4} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d(), ERROR: System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.
    Parameter name: value
       at Rim.Media.Sync.BBMusicSyncAPI.<GetLoadDataSourceTa​sk>b__f(Exception e)
       at Rim.Application.Tasks.Task.RunOneOperation()
       at Rim.Application.Tasks.Task.Run()
       at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(Media​Source mediaSource, ICancelable parentTask)
       at Rim.Media.Sync.BBMusicSyncAPI.LoadMusicSource(Medi​aSource source, ICancelable task)
       at Rim.Media.Sync.MusicService.<>c__DisplayClassc.<Pr​ocessMusicSourceRequest>b__a()
       at Rim.Application.Tasks.Task.RunOneOperation())
    [30004] (13/06 15:32:08):{4} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: none, OPERATION: Void <ProcessMusicSourceRequest>b__a(), ERROR: System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.
    Parameter name: value
       at Rim.Media.Sync.BBMusicSyncAPI.<GetLoadDataSourceTa​sk>b__f(Exception e)
       at Rim.Application.Tasks.Task.RunOneOperation()
       at Rim.Application.Tasks.Task.Run()
       at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(Media​Source mediaSource, ICancelable parentTask)
       at Rim.Media.Sync.BBMusicSyncAPI.LoadMusicSource(Medi​aSource source, ICancelable task)
       at Rim.Media.Sync.MusicService.<>c__DisplayClassc.<Pr​ocessMusicSourceRequest>b__a()
       at Rim.Application.Tasks.Task.RunOneOperation())
    [30004] (13/06 15:32:08):{4} (TASK: LoadMusicSourceTask, STATE: Failed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:08):{4} (TASK: LoadMusicSourceTask, Duration: 337)
    [30004] (13/06 15:32:09):{3} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 15:32:09):{3} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:09):{3} (TASK: Load_Picture_Library, Duration: 1121)
    [19036] (13/06 15:32:09):{3} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (13/06 15:32:09):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 15:32:09):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:09):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 1177)
    [38050] (13/06 15:32:09):{3} (LoadDataSource: Finished)
    [30004] (13/06 15:32:09):{3} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (13/06 15:32:09):{3} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:09):{3} (TASK: PictureServiceStartupTask, Duration: 1208)
    [38036] (13/06 15:32:10):{9} (30D3F47F: Connected)
    [50002] (13/06 15:32:10):{9} (BlackBerry Connect: Finished)
    [30004] (13/06 15:32:13):{4} (TASK: Reload picture destination, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:32:13):{B} (LoadDataSource: Started loading PicturesDevice)
    [30004] (13/06 15:32:13):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:13):{B} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:32:13):{B} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (13/06 15:32:13):{B} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 15:32:13):{B} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:13):{B} (TASK: Load_Picture_Library, Duration: 31)
    [30004] (13/06 15:32:13):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 15:32:13):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:13):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, Duration: 37)
    [38050] (13/06 15:32:13):{B} (LoadDataSource: Finished)
    [30004] (13/06 15:32:13):{3} (TASK: UploadUsageDataTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:14):{4} (TASK: Reload picture destination, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <RefreshPictureDestinationInBackground>b__2())
    [30004] (13/06 15:32:14):{4} (TASK: Reload picture destination, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:14):{4} (TASK: Reload picture destination, Duration: 494)
    [38041] (13/06 15:32:19):{3} (Data communication succeeded: True)
    [38040] (13/06 15:32:19):{3}
    [30004] (13/06 15:32:19):{3} (TASK: UploadUsageDataTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <UploadProductionUsageData>b__9())
    [30004] (13/06 15:32:19):{3} (TASK: UploadUsageDataTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:19):{3} (TASK: UploadUsageDataTask, Duration: 5319)
    [30004] (13/06 15:32:29):{C} (TASK: DownloadAndUpdateSupportedDevices, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:29):{C} (TASK: DownloadAndUpdateSupportedDevices, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <InitializeSupportedDevices>b__c())
    [30004] (13/06 15:32:29):{C} (TASK: DownloadAndUpdateSupportedDevices, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:29):{C} (TASK: DownloadAndUpdateSupportedDevices, Duration: 0)
    [38037] (13/06 15:39:27):{8} (30D3F47F: Detached)
    [38036] (13/06 15:41:55):{8} (30D3F47F: Attached)
    [50002] (13/06 15:41:55):{C} (BlackBerry Connect: Started)
    [38036] (13/06 15:41:58):{C} (30D3F47F: Connected)
    [50002] (13/06 15:41:58):{C} (BlackBerry Connect: Finished)
    [50001] (13/06 15:56:07):{1} (Debug Log Level: 3)
    [50001] (13/06 15:56:07):{1} (Event Log Level: -1)
    [38017] (13/06 15:56:08):{1} (3.0.0.39)
    [38018] (13/06 15:56:08):{1} (0.0.0.0)
    [30004] (13/06 15:56:08):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [50002] (13/06 15:56:09):{9} (BlackBerry Connect: Started)
    [37001] (13/06 15:56:09):{6} Log Cleaning Started.
    [30004] (13/06 15:56:09):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (13/06 15:56:09):{4} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:09):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (13/06 15:56:09):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:09):{3} (TASK: Service Startup, Duration: 592)
    [30004] (13/06 15:56:09):{3} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:09):{3} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (13/06 15:56:09):{3} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:09):{3} (TASK: MusicServiceStartupTask, Duration: 19)
    [30004] (13/06 15:56:09):{3} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:56:09):{4} (LoadDataSource: Started loading PicturesDesktop)
    [38050] (13/06 15:56:09):{3} (LoadDataSource: Started loading iTunes)
    [30004] (13/06 15:56:09):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:09):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:09):{4} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:09):{3} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:56:09):{4} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [38050] (13/06 15:56:09):{3} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (13/06 15:56:09):{3} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: none, OPERATION: Void <LoadLibraryUsingTask>b__0(), ERROR: System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.
    Parameter name: value
       at Rim.Application.Utilities.Validate.ParamWithinRang​e(Int64 argument, Int64 low, Int64 high, String argumentName)
       at Rim.Media.Source.Music.MusicTrack.set_Rating(Int32 value)
       at Rim.Media.Source.Music.MusicLibrary.AddTrack(IMusi​cTrack builder)
       at Rim.Media.Source.Music.MusicLibrary.GetLibrary(IRe​adOnlyLibrarySimple importer, ICancelable task)
       at Rim.Media.Source.iTunes.ITunesXmlHelper.LoadLibrar​y(Stream xmlStream, ICancelable task)
       at Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader.​LoadLibrary(ICancelable task)
       at Rim.Media.Source.iTunes.ITunesDataSource.<>c__Disp​layClass1.<LoadLibraryUsingTask>b__0()
       at Rim.Application.Tasks.Task.RunOneOperation())
    [30004] (13/06 15:56:09):{3} (TASK: Load_iTunes_Library, STATE: Failed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:09):{3} (TASK: Load_iTunes_Library, Duration: 328)
    [30004] (13/06 15:56:09):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d(), ERROR: System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.
    Parameter name: value
       at Rim.Media.Sync.BBMusicSyncAPI.<GetLoadDataSourceTa​sk>b__f(Exception e)
       at Rim.Application.Tasks.Task.RunOneOperation()
       at Rim.Application.Tasks.Task.Run()
       at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(Media​Source mediaSource, ICancelable parentTask)
       at Rim.Media.Sync.BBMusicSyncAPI.LoadMusicSource(Medi​aSource source, ICancelable task)
       at Rim.Media.Sync.MusicService.<>c__DisplayClassc.<Pr​ocessMusicSourceRequest>b__a()
       at Rim.Application.Tasks.Task.RunOneOperation())
    [30004] (13/06 15:56:09):{3} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: none, OPERATION: Void <ProcessMusicSourceRequest>b__a(), ERROR: System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.
    Parameter name: value
       at Rim.Media.Sync.BBMusicSyncAPI.<GetLoadDataSourceTa​sk>b__f(Exception e)
       at Rim.Application.Tasks.Task.RunOneOperation()
       at Rim.Application.Tasks.Task.Run()
       at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(Media​Source mediaSource, ICancelable parentTask)
       at Rim.Media.Sync.BBMusicSyncAPI.LoadMusicSource(Medi​aSource source, ICancelable task)
       at Rim.Media.Sync.MusicService.<>c__DisplayClassc.<Pr​ocessMusicSourceRequest>b__a()
       at Rim.Application.Tasks.Task.RunOneOperation())
    [30004] (13/06 15:56:09):{3} (TASK: LoadMusicSourceTask, STATE: Failed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:09):{3} (TASK: LoadMusicSourceTask, Duration: 346)
    [30004] (13/06 15:56:10):{4} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 15:56:10):{4} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:10):{4} (TASK: Load_Picture_Library, Duration: 1297)
    [19036] (13/06 15:56:10):{4} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (13/06 15:56:10):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 15:56:10):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:10):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 1351)
    [38050] (13/06 15:56:10):{4} (LoadDataSource: Finished)
    [30004] (13/06 15:56:10):{4} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (13/06 15:56:10):{4} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:10):{4} (TASK: PictureServiceStartupTask, Duration: 1395)
    [38036] (13/06 15:56:11):{9} (30D3F47F: Connected)
    [50002] (13/06 15:56:11):{9} (BlackBerry Connect: Finished)
    [30004] (13/06 15:56:14):{3} (TASK: Reload picture destination, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:56:14):{B} (LoadDataSource: Started loading PicturesDevice)
    [30004] (13/06 15:56:14):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:14):{B} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:56:14):{B} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (13/06 15:56:14):{B} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 15:56:14):{B} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:14):{B} (TASK: Load_Picture_Library, Duration: 82)
    [30004] (13/06 15:56:14):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 15:56:14):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:14):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, Duration: 84)
    [38050] (13/06 15:56:14):{B} (LoadDataSource: Finished)
    [30004] (13/06 15:56:15):{4} (TASK: UploadUsageDataTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:15):{3} (TASK: Reload picture destination, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <RefreshPictureDestinationInBackground>b__2())
    [30004] (13/06 15:56:15):{3} (TASK: Reload picture destination, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:15):{3} (TASK: Reload picture destination, Duration: 530)
    [38041] (13/06 15:56:20):{4} (Data communication succeeded: True)
    [38040] (13/06 15:56:20):{4}
    [30004] (13/06 15:56:20):{4} (TASK: UploadUsageDataTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <UploadProductionUsageData>b__9())
    [30004] (13/06 15:56:20):{4} (TASK: UploadUsageDataTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:20):{4} (TASK: UploadUsageDataTask, Duration: 5221)
    [30004] (13/06 15:56:30):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:30):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <InitializeSupportedDevices>b__c())
    [30004] (13/06 15:56:30):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:30):{4} (TASK: DownloadAndUpdateSupportedDevices, Duration: 0)

  • Album art media sync issues 8520

    When I first done a media sync my BB 8520 showed all the album art on every album.  I have since done another sync with new albums I have purchased and now the album art only shows on the latest updated albums. 
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    I encountered the same problem, found your question and a solution that works for me: Start BBDM, Media, Media Sync, options, import album art, OK. Now sync your berry.

  • Media Sync Doesn't Work for Mac

    "Whether it's a specific iTunes® playlist or a random mix of tunes, it's easy to sync the music from your Mac computer to your BlackBerry smartphone."
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    I really think that this is a serious misrepresentation of the software's capabilities and I shouldn't have to resort to third-party apps after what I'm paying for the phone and the service contract.

    Hey ARM77,
    Welcome to the BlackBerry Support Community Forums.
    There is a few things I will suggest to hopefully fix this issue for you.
    1. Is mass storage mode currently enabled when you hook your BlackBerry to the Mac?  If not please read KB13564.
    2. Is your iTunes updated to the very latest version?
    3. Verify that your media card has a sufficient amount of memory available for the playlists. To check this, perform the following:
    In BlackBerry® Desktop Manager, click Device Options. On the Media tab, decrease the amount of memory that is kept free for files other than your music files.
    than your music files.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Are you having problems syncing with Pocketmac, Missing Sync or Media Sync? Here's what I did...

    Just throwing this out there as a solution that worked for my situation. It may not work for everyone's needs.
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    it was only burning at 4x even though 47x was requested.
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  • BlackBerry Media Sync has encountered a problem and needs to close

    I have been trying to sync my BB Curve with Media Sync and am continually receiving the same error message, "BlackBerry® Media Sync has encountered a problem and needs to close.  We are sorry for the inconvenience."
    I have tried restarting the computer, insalling and reinstalling, MediaSync, Desktop Manager and iTunes. All these actions seem to be ineffectivei n syncing music to my Curve via Media Sync and I keep receiving the same error message. I am able to manually move music from iTunes onto my Memory Card in the E: Drive. Any assistance in troubleshooting Media Sync would be greatly appreciated. Thanks
    System Specs:
    BlackBerry Media Sync 2.0.0.27
    BlackBerry Desktop Software 5.0 
    BlackBerry Curve 8310 (v4.5.0.110)
    -8 GB Kingston MicroSDHC
    iTunes 8.2.1.6
    Windows XP SP2
    Solved!
    Go to Solution.

    Hi and welcome to the forums!
    BlackBerry Media Sync 2.0 terminates unexpectedly
    The Microsoft® .NET framework used by the BlackBerry Media Sync product is not installed properly or has become corrupted.
    Thanks,
    Bifocals
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Media Sync Connection Problems

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    - Vista Home Premium (32 bit)
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    - Have wiped handheld already
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    - Launch Media Sync by desktop icon
    - iTunes 8.0.2.20 (problem also with iTunes 7.7)
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    Hi and welcome to the forums!
    If you have a media card plug the BB in and see if you can find it as a removable drive, this will test the cable.
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    https://www.blackberry.com/Downloads/contactFormPr​eload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=​...
    Please let me know if this works!
    Thanks
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Media Sync problem

    My 8320 smartphone is giving me fits! I have a new San Disk card that I put into my smartphone. I have downloaded Media Sync, but when I connect my BB to my computer, I get the following error message:
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    Mass storage mode is turned on for your BB device. ( I have changed the settings to media card support as per the FAQ (it is ON).
    So I cannot  Sync my itunes songs to my BB is the bottom line.
    I have BB v4.2.2.180( platform 2.5.0.36).
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    Deleted media sync, then reinstalled it again.
    I executed the fixes mentioned in the troubleshooting tips on the community support forums.
    Looked at the knowledge base for similiar problems.
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    Thanks so much!

    Should work on an external drive.
    You should post your log.  They need it to solve these issues.
    Located at %appdata%\Research in Motion\BlackBerry Media Sync\Logs

  • Media Sync and Windows 2000

    Hello,
    I'm using for few days a BlackBerry Curve 8900 with a PC under Windows 2000.
    Did anybody kept the installation package for Media Sync V2, which seems to be compatible with Windows 2000 ?
    Only the V3 is available on the BlackBerry site.
    Thanks !

    MMedland wrote:
    Hello,
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    Thanks for any help in advance.
    Hi and welcome to the forums!
    You can use a PC to transfer info between the PC and the media card.
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    Use the following settings in the memory option of the Storm:
    Media card support ON
    Encryption mode NONE
    Media transfer protocol ON (Storm and Bold only)
    Mass storage support ON
    Auto enable Mass storage support when connected ON
    Thanks,
    Bifocals
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • BlackBerry Media Sync - Operating system not supported ?

    I downloaded BB Media Sync & when I went to install it came up with error message that the operating system was not supported. According to requirements listed, I meet ALL the criteria. Below is the info on my computer & Curve. If anyone can help I will be grateful.
    Windows XP, MCE 2002, Service Pack 3
    2 GB RAM, 170 GB drive space available
    iTunes version 7.6
    BlackBerry Desktop version 4.5, Device 4.2.2.180
    Curve model 8320 w/ 4 GB media card (T-Mobile)
    Thanks, Rick

    I have an almost identical setup for both PC and Desktop 4.5. I am with Verizon, but I don't see that affecting anything.
    I know it's pretty basic, but have you removed the software through setting on the PC and tried downloading and reinstalling?
    Just a thought.
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Music services failed to load unexpected error in media sync

    Hi,
    I am having issues in last 24 hours with Media Sync on desktop manager specifically with music sync'ing. Had my 9800 since July and been using Blackberry since 2004 and I havent come across this problem in the past.
    I have googled the issue and look on other forums for fixes but nothing has worked thus far. Blackberry's help site on the topic isnt much help and I have done everything from uninstalling Wi-Fi sync and re-installing, deleting the media sync music files off the phone and uninstallled and re-installed Desktop manager. Also deleted files from Itunes etc.
    Irony is that my playbook music backs up and I can sync but not my Torch! But then my Playbook cant back apps up. Again it backed up before when I got it for Xmas but in last week I have managed to get it to back up once after numerious attempts during a selective back up.
    Is this an issue with current version of Desktop Software or something else?
    Crackberry user since 2004

    hi there , just got a 2.0 version and have not been able to sync music as well, i can do pics , print to go files asn such but no  music, any sugestions

  • Media Sync: Missing Reminders for Calendar Sync

    So far the only problem I have with the new Media Sync is that the calendar syncs but doesn't add reminders on the phone. Is this supposed to happen or is it a feature that hasn't been implemented yet? 
    I use the latest Mac OS: 10.6
    My BB's OS: 4.2.1.107 
    Message Edited by toxicvarn90 on 10-08-2009 11:13 AM

    srattner wrote: 
    Overall, I think the Mac OS BB Desktop Manager is very poorly done.  Shame on RIM for having released this at this stage - it's a joke.  My staff are having a TON of issues syncing.
    I remember RIM pushing back the release date, but people kept asking for Desktop Manager for Mac ASAP and so RIM delivered. Like most v1.0 software, it's bug ridden, so we have to trust developers to patch up the software as users discover them.
    My strife is that it's very obscure as to how to submit bugs or at least communicate with the developers. This forum is a great solution, but I haven't had a reply from any developers.

  • Media Sync

    I have problem with media sync.  It keeps saying that it can't connect to my device.  Has anyone figured out this problem?  Thanks!

    Hi and welcome to the forums,
    Device OS version can be found in OPTIONS/STATUS version is 4.x.x.xxx.
    Try this:
    Bring up media sync with USB connected to PC:
    No data will be lost when doing the following: pull the battery while the device is ON. Replace after a minute, Let the device reboot 1-3 min,.
    Connect USB cable to BB and try to sync. 
    Thanks  
    If you need more info please ask!  If not please resolve the thread using the options by the Kudos’ star, Just place the check in the Post that answered your question, Thanks     
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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