Service Contract Billing

Hi,
I am trying to bill a service contract with periodic billing plan. but when it is executing it is showing all the dates based on the period(monthly). But after saving it, its showing me only last date. I am not getting whats wrong?? I want to bill only for a particular period not for all. plz guide me .
Thanks
Ipsit

Hi ,
As per my Knowledge you need to configure your fiscal year in your system then after creation your billing it will calculate into period.
For example : if you set up your project November month then onwards after completion of project it will calculate period to the back . if your project has completed in june your peariod would 08 .
if you give me brief i can help you out more.
if helpful REWARD points
Thank you .
Regards
Ramana

Similar Messages

Service Contracts Billing Schedule Creation Error

Hi,
I have a requirement of creating service contracts from back-end for which I am using the oks_contracts_pub.create_contract_header, create_service_line, and create_bill_schedule. I am creating my contracts with active status and renewal type of EVN (Header level), FUL(Line Level). My contract is of type subscription. The contract header and line are creating fine but the Bill schedule API is throwing an UNEXPECTED ERROR. The billing schedules need to be created based on accounting rule which can be quarterly or monthly. I have included the bill schedule code (hard coded values) for review. Any help is greatly appreciated.
Also the version I am working on is R12
________________________________________________CODE___________________________________________________________________
CREATE OR REPLACE PROCEDURE BILLING_SCHEDULE AS
l_strm_level_tbl OKS_BILL_SCH.STREAMLVL_TBL;
v_bill_qtrs NUMBER := 0;
v_bill_mths NUMBER := 0;
v_bill_days NUMBER := 0;
v_net_amount NUMBER := 468;
v_acct_rule_name VARCHAR2(50) := 'QUARTERLY';
v_amt_per_day NUMBER;
x_error_locator VARCHAR2(2000);
v_start_date DATE := '04-MAY-2010';
v_end_date DATE := '25-MAY-2010';
x_return_status VARCHAr2(3);
x_msg_count NUMBER;
x_msg_data VARCHAR2(2000);
v_billing_sequence NUMBER;
x_chr_id NUMBER := 17000;
x_line_id NUMBER := 223248604345353294444923586786456728480;
g_day_uom VARCHAR2(10) := 'DAY';
g_month_uom VARCHAR2(10) := 'MTH';
g_quarter_uom VARCHAR2(10) := 'QTR';
v_amt NUMBER;
v_invoicing_rule_id NUMBER := -2;
BEGIN
--Create Billing Schedule based on accounting rule
okc_context.set_okc_org_context;
MO_GLOBAL.INIT('OKS');
MO_GLOBAL.SET_POLICY_CONTEXT('S', 83);
v_bill_qtrs := 0;
v_bill_days := 0;
v_bill_mths := 0;
SELECT NVL(v_net_amount, 0)/(v_end_date - v_start_date)
INTO v_amt_per_day
FROM dual;
dbms_output.put_line('Calculated amt per day ' || v_amt_per_day);
IF v_acct_rule_name LIKE '%QUARTERLY%' THEN
--Quarterly billing schedule
SELECT FLOOR(MONTHS_BETWEEN( v_end_date,
v_start_date)/3),
v_end_date - ADD_MONTHS(v_start_date, (FLOOR(MONTHS_BETWEEN(v_end_date, v_start_date)/3)*3))
INTO v_bill_qtrs,
v_bill_days
FROM dual;
dbms_output.put_line('Calculated the qtrs and days');
IF v_bill_qtrs > 0 THEN
SELECT (ADD_MONTHS(v_start_date, (FLOOR(MONTHS_BETWEEN(v_end_date, v_start_date)/3)*3)) - v_start_date)*v_amt_per_day
INTO v_amt
FROM dual;
dbms_output.put_line('Calculated qtr amt');
SELECT NVL(MAX(sequence_no), 0) + 1
INTO v_billing_sequence
FROM oks_stream_levels_b
WHERE dnz_chr_id = x_chr_id
AND cle_id = x_line_id;
--Populating the stream line variables
l_strm_level_tbl(v_billing_sequence).sequence_no := v_billing_sequence;
l_strm_level_tbl(v_billing_sequence).dnz_chr_id := x_chr_id;
-- l_strm_level_tbl(v_billing_sequence).id := x_line_id;
l_strm_level_tbl(v_billing_sequence).cle_id := x_line_id;
l_strm_level_tbl(v_billing_sequence).uom_code := g_quarter_uom;
l_strm_level_tbl(v_billing_sequence).uom_per_period := 1;
l_strm_level_tbl(v_billing_sequence).level_periods := v_bill_qtrs;
l_strm_level_tbl(v_billing_sequence).start_date := v_start_date;
l_strm_level_tbl(v_billing_sequence).end_date := v_end_date;
l_strm_level_tbl(v_billing_sequence).invoice_offset_days := NULL;
l_strm_level_tbl(v_billing_sequence).amount := v_amt/v_bill_qtrs;
l_strm_level_tbl(v_billing_sequence).level_amount := v_amt/v_bill_qtrs;
l_strm_level_tbl(v_billing_sequence).lines_detailed_yn := 'Y';
l_strm_level_tbl(v_billing_sequence).due_arr_yn := 'Y';
dbms_output.put_line('Before calling the Bill Sch API for QTR');
OKS_CONTRACTS_PUB.CREATE_BILL_SCHEDULE ( p_billing_sch=>'E',
p_strm_level_tbl=>l_strm_level_tbl,
p_invoice_rule_id=>v_invoicing_rule_id,
x_return_status=>x_return_status);
dbms_output.put_line('After calling the Bill Sch API for QTR');
IF x_return_status <> 'S' THEN
x_msg_count := 1;
dbms_output.put_line('Quarterly schedule creation error ' || x_msg_data);
---DBMS_TRANSACTION.ROLLBACK_SAVEPOINT('OKS_A');
-- RETURN;
END IF;
END IF;
IF v_bill_days > 0 THEN
SELECT NVL(MAX(sequence_no), 0) + 1
INTO v_billing_sequence
FROM oks_stream_levels_b
WHERE dnz_chr_id = x_chr_id
AND cle_id = x_line_id;
dbms_output.put_line('sequence '||v_billing_sequence);
--Populating the stream line variables
l_strm_level_tbl(v_billing_sequence).sequence_no := v_billing_sequence;
l_strm_level_tbl(v_billing_sequence).dnz_chr_id := x_chr_id;
--l_strm_level_tbl(v_billing_sequence).id := x_line_id;
l_strm_level_tbl(v_billing_sequence).cle_id := x_line_id;
l_strm_level_tbl(v_billing_sequence).uom_code := g_day_uom;
l_strm_level_tbl(v_billing_sequence).uom_per_period := v_bill_days;
l_strm_level_tbl(v_billing_sequence).level_periods := 1;
l_strm_level_tbl(v_billing_sequence).start_date := v_start_date;
l_strm_level_tbl(v_billing_sequence).end_date := v_end_date;
l_strm_level_tbl(v_billing_sequence).invoice_offset_days := NULL;
l_strm_level_tbl(v_billing_sequence).amount := v_net_amount;--v_amt_per_day*v_bill_days;
l_strm_level_tbl(v_billing_sequence).level_amount := v_net_amount;--v_amt_per_day*v_bill_days;
l_strm_level_tbl(v_billing_sequence).lines_detailed_yn := 'Y';
l_strm_level_tbl(v_billing_sequence).due_arr_yn := 'Y';
dbms_output.put_line('Before calling the Bill Sch API for QTR days');
OKS_CONTRACTS_PUB.CREATE_BILL_SCHEDULE ( p_billing_sch=>'E',
p_strm_level_tbl=>l_strm_level_tbl,
p_invoice_rule_id=>v_invoicing_rule_id,
x_return_status=>x_return_status);
dbms_output.put_line('After calling the Bill Sch API for QTR days ' || v_bill_days || ' ' || x_return_status);
IF x_return_status <> 'S' THEN
x_msg_count := 1;
dbms_output.put_line('Day schedule, for quarterly accounting rule, creation error ' || x_msg_data);
--DBMS_TRANSACTION.ROLLBACK_SAVEPOINT('OKS_A');
--RETURN;
END IF;
END IF;
ELSE
--Monthly billing schedule
SELECT FLOOR(MONTHS_BETWEEN( v_end_date,
v_start_date)),
v_end_date - ADD_MONTHS(v_start_date, FLOOR(MONTHS_BETWEEN(v_end_date, v_start_date)))
INTO v_bill_mths,
v_bill_days
FROM dual;
dbms_output.put_line('Calculated the mths and days');
IF v_bill_mths > 0 THEN
SELECT (ADD_MONTHS(v_start_date,FLOOR(MONTHS_BETWEEN(v_end_date, v_start_date))) - v_start_date)*v_amt_per_day
INTO v_amt
FROM dual;
dbms_output.put_line('Calculated the mths amt');
SELECT NVL(MAX(sequence_no), 0) + 1
INTO v_billing_sequence
FROM oks_stream_levels_b
WHERE dnz_chr_id = x_chr_id
AND cle_id = x_line_id;
--Populating the stream line variables
l_strm_level_tbl(v_billing_sequence).sequence_no := v_billing_sequence;
l_strm_level_tbl(v_billing_sequence).dnz_chr_id := x_chr_id;
--l_strm_level_tbl(v_billing_sequence).id := x_line_id;
l_strm_level_tbl(v_billing_sequence).cle_id := x_line_id;
l_strm_level_tbl(v_billing_sequence).uom_code := g_month_uom;
l_strm_level_tbl(v_billing_sequence).uom_per_period := 1;
l_strm_level_tbl(v_billing_sequence).level_periods := v_bill_mths;
l_strm_level_tbl(v_billing_sequence).start_date := v_start_date;
l_strm_level_tbl(v_billing_sequence).end_date := v_end_date;
l_strm_level_tbl(v_billing_sequence).invoice_offset_days := NULL;
l_strm_level_tbl(v_billing_sequence).amount := v_amt/v_bill_mths;
l_strm_level_tbl(v_billing_sequence).level_amount := v_amt/v_bill_mths;
l_strm_level_tbl(v_billing_sequence).lines_detailed_yn := 'Y';
l_strm_level_tbl(v_billing_sequence).due_arr_yn := 'Y';
dbms_output.put_line('Before calling the Bill Sch API for MTHS');
OKS_CONTRACTS_PUB.CREATE_BILL_SCHEDULE ( p_billing_sch=>'E',
p_strm_level_tbl=>l_strm_level_tbl,
p_invoice_rule_id=>v_invoicing_rule_id,
x_return_status=>x_return_status);
dbms_output.put_line('After calling the Bill Sch API for MTHS');
IF x_return_status <> 'S' THEN
x_msg_count := 1;
dbms_output.put_line('Monthly schedule creation error ' || x_msg_data);
--DBMS_TRANSACTION.ROLLBACK_SAVEPOINT('OKS_A');
--RETURN;
END IF;
END IF;
IF v_bill_days > 0 THEN
SELECT NVL(MAX(sequence_no), 0) + 1
INTO v_billing_sequence
FROM oks_stream_levels_b
WHERE dnz_chr_id = x_chr_id
AND cle_id = x_line_id;
--Populating the stream line variables
l_strm_level_tbl(v_billing_sequence).sequence_no := v_billing_sequence;
l_strm_level_tbl(v_billing_sequence).dnz_chr_id := x_chr_id;
--l_strm_level_tbl(v_billing_sequence).id := x_line_id;
l_strm_level_tbl(v_billing_sequence).cle_id := x_line_id;
l_strm_level_tbl(v_billing_sequence).uom_code := g_day_uom;
l_strm_level_tbl(v_billing_sequence).uom_per_period := v_bill_days;
l_strm_level_tbl(v_billing_sequence).level_periods := 1;
l_strm_level_tbl(v_billing_sequence).start_date := v_start_date;
l_strm_level_tbl(v_billing_sequence).end_date := v_end_date;
l_strm_level_tbl(v_billing_sequence).invoice_offset_days := NULL;
l_strm_level_tbl(v_billing_sequence).amount := v_amt_per_day*v_bill_days;
l_strm_level_tbl(v_billing_sequence).level_amount := v_amt_per_day*v_bill_days;
l_strm_level_tbl(v_billing_sequence).lines_detailed_yn := 'Y';
l_strm_level_tbl(v_billing_sequence).due_arr_yn := 'Y';
dbms_output.put_line('Before calling the Bill Sch API for MTH days');
OKS_CONTRACTS_PUB.CREATE_BILL_SCHEDULE ( p_billing_sch=>'E',
p_strm_level_tbl=>l_strm_level_tbl,
p_invoice_rule_id=>v_invoicing_rule_id,
x_return_status=>x_return_status);
dbms_output.put_line('After calling the Bill Sch API for MTH days');
IF x_return_status <> 'S' THEN
x_msg_count := 1;
dbms_output.put_line('Day schedule, for monthly accounting rule, creation error ' || x_msg_data);
--DBMS_TRANSACTION.ROLLBACK_SAVEPOINT('OKS_A');
--RETURN;
END IF;
END IF;
END IF;
COMMIT;
EXCEPTION
when others then
dbms_output.put_line('Error ' || sqlerrm);
END;
Thanks,
Yash.

Hi There,
I have a similar requirement to create rental service contracts and create billing schedules.
Can you please pass on your functional docs so that i can refer to them.
Thanks,
Raidu

Service contract - Billing block

Dear Guru's
i am doing the service contract with standard document type WV.But my client requirment is,he wants to block the individual line item wise in VA41 and Release in VA42 by individual line item and do billing in VF01.
could anybody tell me how to configure the same. i am using the Billing plan Periodic .
Thank you
suribabu

Hi,
You can achieve same using status profile conifg at item level, i did same for my service contract for order creation block ( IW31) and Billing block,
try with status profile , i hope its help you to block Service items in sales contract.
Regards
Nishad

Service Contract Billing plan

Dear Guru's,
           As per my clinet Requirement we configured the Service Contract with Periodic Billing Plan on Monthly basis.Now After Saving the Service Contract when i go to change mode in Item Level Billing Plan Tab Page it is showing GREY or DISPLAY MODE only. But when i realize the Button HDR it is showing CHANGE MODE.
           Now what is my Requirement is The Billing Plan Tab page Should always be in Change mode only .So how to do this could anybody help me.
Thank you
suribabu

Dear All,
                Thank you. i solved the problem. i have maintain the Billing plan in Both Header and Item level.Now Remove at Header level. Do run the cycle.
Thank you.
suribabu

How to link Sales Order with Service Contract and then with Install Base?

Hi Friends,
1) I would like to know the integeration process from sales order to Service Contract and then with Install Base.
2) I couldn't see anything enabled in Service Tab in Order Lines, its grayed out. Is there any set up/profile option to get it enabled?
3) How can we create AR invoice from Service Contract?
Please let me know if anyone has idea on this.
Thanks in Adavance,
Vara

Dear Sid,
Thanks for your promt response.
Let me explain you what I did.
1) I have booked a Bill Only sales order which has one order line, mentioned it as Service Item and provided the same details in Service Tab in Order lines. Now Line status is "Fulfilled"
2) Then Submitted Workflow Back Ground Process for OM Order Lines and it has created an AR Invoice and closed the line
3) And then submitted "Service Contracts Order Capture Integration Program" from SErvice Contracts Responsibility and it completed normal.
4) Now I went in to Launch Contracts Window and queried with the sales order but couldn't see any contract created
5) Then I went in to Reprocess Order Window and found this order shows an error message as "Referenced Product not present in the Installed Base", then I tried to reprocessed it, but the same error message again.
Here I have few doubts:
1) Are the AR invoice and Service Contract Billing Invoices same?
2) In above scenario AR Invoice has been created, I would like to do the billing from SErvice Contracts and need to create an Invoice in AR? how can I do that?
because as you explained in one of my questions earlier, A Single Invoice can be created for the whole duration of the contract. I want to do that and trying for the same.
3) Regarding the above error message, how can I resolve it and create the service contract against that Order?
Thank you so much for your helpful answers.
Regards,
Vara

Service Contracts with billing plan not updating debit memo request in ECC

For service contracts with billing plan, we cancel the line items and set the user status at header to "cancelled" and also set the cancellation date (under Cancellation Tab) at the header as well as item level which delete all items in the DMR in ECC (which are not yet billed). When we do this, it works perfect for most of the time and in some cases DMR items are not updated in ECC and it is billing. When I checked in CRM, the billing plan items are updated based on the cancellation date.
Experts appreciate your help on this issue.
Thanks,
George.

This is resolved by the note 1008663

Bill To Account is missing on Service Contract line after customer merge

Hi
This probelem relates to service contracts that have customers that were merged. After the existing customer (on the contract) was merged with a new customer the contract address are updated with the the new Customer and Addresses (this is all standard merge fucntionality). The issues is the lines on the contract are not updated properly with the new Bill to Address fromt the merged into customer. The end result is when this contract is invoiced the invoice lines are errroing in AR interface due to the Bill Account being missing.
Please let me know if you have faced similar situation and what steps did you take to resolve this issue.
Thanks
Kundan

Hi Siddharth,
Thanks for your reply. The patch suggested by the Metalink Doc ID 353230.1 has already been applied in our case, still this issue. Please let me know if you have some other alterantive solution.
Thanks
Kundan

Is it necessary to create a Billing Plan for the Service Contracts

Hi All,
Is it necessary to create a billing plan for the service contracts.
My requirement.
In CRM 7.0, we created a service contract. For the item in that service contract there is a Billing Plan tab.
In that tab we have the dates for Period, Billing Date etc.
Now our requirement is to get the Billing Date quarterly. For this we created date rules and date profiles and assigned these date profiles to header and item level transactions.
And we are able to see the date rules under the drop down of the billing date.
I copied the standard date rule BILL004 to ZBILL004.
But when we changed to our date rule it is not changing to quarterly date.
Can you please let me know what are the configurations to be done for this.
Is the billing plan has to be created for this kind of scenario.
Thanks in advance
Thanks and Regards,
Raghu

Hi
On OK button's action you can Destroy the window and navigate to Page1.
Go through this link for more details and a step by step guide for creation of pop ups and dialog boxes
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/903fed0d-7be4-2a10-cd96-9136707374e1?quicklink=index&overridelayout=true
Hope it works
Regards
Suresh

Accounting Rule query from the Pricing/Billing tab in Service Contracts

Running Oracle Apps. 11.5.10.2. I have the query listed below which returns both header and live level data for service contracts. I am trying to add the Accounting Rule from the Pricing/Billing tab within service contracts, but I am not having luck finding a suitable join. I have tried joining ra_customer_trx_lines_all to okc_k_lines_b using the following join from etrm rctla.contract_line_id(+) = oklb.cle_id, but it does not return any records for accounting_rule_id. Once I can get records to return for accounting_rule_id, I can pull in the rule name from ra_rules.
SELECT OKHB.CONTRACT_NUMBER                                         CONTRACT_NUMBER,
       NVL(OKHB.CONTRACT_NUMBER_MODIFIER, '-')                      CONTRACT_NUMBER_MODIFIER,
       OKHB.STS_CODE                                                STATUS,
       OKHB.START_DATE                                              START_DATE,
       OKHB.END_DATE                                                END_DATE,
       to_date(oklbs.attribute1, 'YYYY/MM/DD HH24:MI:SS')           WARRANTY_START_DATE,
       to_date(oklbs.attribute2, 'YYYY/MM/DD HH24:MI:SS')           WARRANTY_END_DATE,
       rctta.name                                                   PRODUCT_GROUP,
                       rctla.accounting_rule_id,
       P.PARTY_NUMBER                                               PARTY_NUMBER,
       P.PARTY_NAME                                                 PARTY_NAME,
       to_char(oklb.line_number)||'.'||to_char(oklbs.line_number)   SUBLINE_NUMBER,
       to_char(okcis.number_of_items, '9,999,999,999')              QTY,
       msib.segment1                                                ITEM_NUMBER,
       msib.description                                                      DESCRIPTION,
       to_char(oklbs.price_unit, '9,999,999,990.99')                UNIT_PRICE,
       to_char(oklbs.price_negotiated, '9,999,999,990.99')          EXTENDED_PRICE
FROM OKC_K_HEADERS_B      OKHB,
       OKC_K_PARTY_ROLES_B OKPRB,
       HZ_PARTIES           P,
       HZ_PARTIES           HP,
       OKX_CUST_SITE_USES_V C_BILL_TO,
       OKX_CUST_SITE_USES_V C_SHIP_TO,
       OKC_CONTACTS OC,
       OKC_CONTACTS OCS,
       OKX_RESOURCES_V ORV,
       OKC_K_LINES_B oklb,
       MTL_SYSTEM_ITEMS_B MSIB,
       OKC_K_ITEMS OKCI,
       OKC_K_ITEMS OKCIS,
       OKC_K_LINES_B OKLBS,
       OKX_SALESREPS_V OSV,
       RA_CUST_TRX_TYPES_ALL RCTTA,
                ra_customer_trx_lines_all rctla
WHERE OKHB.ID = OKPRB.CHR_ID
    AND OKPRB.JTOT_OBJECT1_CODE = 'OKX_PARTY'
    AND OKPRB.OBJECT1_ID1 = P.PARTY_ID
    AND C_SHIP_TO.PARTY_ID = HP.PARTY_ID
    AND OKHB.ID = OC.dnz_chr_id(+)
    AND okhb.id = ocs.dnz_chr_id(+)
    AND oc.jtot_object1_code (+) = 'OKX_RESOURCE'
    AND oc.OBJECT1_ID1 = orv.ID1(+)
    AND ocs.jtot_object1_code = 'OKX_SALEPERS'
    AND ocs.object1_id1 = osv.id1
    AND C_BILL_TO.SITE_USE_CODE(+) = 'BILL_TO'
    AND OKHB.SHIP_TO_SITE_USE_ID = C_SHIP_TO.ID1(+)
    AND OKHB.BILL_TO_SITE_USE_ID = C_BILL_TO.ID1(+)
    AND C_SHIP_TO.SITE_USE_CODE(+) = 'SHIP_TO'
    AND okhb.id = oklb.chr_id
    AND msib.inventory_item_id = okci.object1_id1
    AND msib.organization_id = 3
    AND okcis.cle_id           = oklbs.id
    AND okci.cle_id           = oklb.id
    AND oklbs.lse_id     <> '2'
    and oklbs.cle_id     = oklb.id
    AND rctta.cust_trx_type_id(+) = oklbs.attribute8
             and rctla.contract_line_id(+) = oklb.cle_id

Sorry for the late reply, but this solution worked great.
and OKS_K_HEADERS_B.ACCT_RULE_ID = RA_RULES.RULE_ID
and OKC_K_HEADERS_B.ID = OKS_K_HEADERS_B.CHR_ID

Changing Billing Schedule Level for OM originated Service Contracts

Hi,
When we create a Service Contract from Order Management, the Billing Schedule Level is always set to Top Level and only one Billing Stream gets created.
Can we get the Billing Schedule Level changed to other Levels viz., Equal Amount or Covered Level using any setups.
Has anyone did any customization/extension to be able to change the Billing Schedule Level.
The basic requirement is to have multiple billing streams for the contract, created from Order Management.
Gurus, any ideas/suggestions to get this accomodated.

Sid,
I don't think you are on the right track (in my opinion). You are right that we can only create service contract from the order management (service or Extended Warranty Lines).
If I understood correctly, you sell electronic subscriptions (like my internet service I have at home) and you are looking for way to take it from the order management so that you can bill it from Contracts and not from OM. As this is electronic service, looks like you do not have fulfill any tangible product (like magazines) from contracts. Hence you do not care about the schedule for the contract shipments. Is that correct?
As this is not something Oracle offers (I did not find anyway), you may want to consider extending OM workflow or a batch program to create a subscription contract once the order line is fulfilled (not the program where we create service contract). This way you have flexibility to create the contract the way you want it.
But you can always create a service contract covering a subscription item as covered product. Like I have internet service as subscription but they cover me for any incidental visits of technicians for this subscription charging me some amount every month.
Thanks
Nagamohan

Changing Billing Schedule Level for Service Contracts created in OM

Hi,
When we create a Service Contract from Order Management, the Billing Schedule Level is always set to Top Level and only one Billing Stream gets created.
Can we get the Billing Schedule Level changed to other Levels viz., Equal Amount or Covered Level using any setups.
Has anyone did any customization/extension to be able to change the Billing Schedule Level.
The basic requirement is to have multiple billing streams for the contract, created from Order Management.
Gurus, any ideas/suggestions to get this accomodated.

Sid,
I don't think you are on the right track (in my opinion). You are right that we can only create service contract from the order management (service or Extended Warranty Lines).
If I understood correctly, you sell electronic subscriptions (like my internet service I have at home) and you are looking for way to take it from the order management so that you can bill it from Contracts and not from OM. As this is electronic service, looks like you do not have fulfill any tangible product (like magazines) from contracts. Hence you do not care about the schedule for the contract shipments. Is that correct?
As this is not something Oracle offers (I did not find anyway), you may want to consider extending OM workflow or a batch program to create a subscription contract once the order line is fulfilled (not the program where we create service contract). This way you have flexibility to create the contract the way you want it.
But you can always create a service contract covering a subscription item as covered product. Like I have internet service as subscription but they cover me for any incidental visits of technicians for this subscription charging me some amount every month.
Thanks
Nagamohan

Billing Service Contracts per order instead of a billing plan

Is it possible, with standard config, to disconnect the billing plan from a service contract and bill the service order itself with a fixed labor charge.
Where the fixed labor charge amount comes from the contract.
In other words, we want to bill service contract orders by billing a fixed labor charge on the orders instead of billing the fixed amount on a billing plan.
We need to bill like this to make sure the service is complete prior to billing the contract. Since the billing plan is independant of the service order being complete, we found that we were billing the billing plan when the service order never completed. So we're looking for a way to sell a service contract that schedules service orders, but bills the labor as a fixed "contracted" amount on the service order.

Hi Paul,
I hope in service contract you have material which has the billing plan.
Don't enter this material in service contract.Create the other material which helps to create the service order (i.e service order only created with reference to this material.)In service order you create the material for fixed price.
I hope you know how to control the billing plan.
Thanks,
Senthil vadivelan.R

Mile stone billing for service contract

Hi gurus,
can you help me for the following:
i want to configure mile stone billing for service contract in my client business process,
can any one send me the complete configuration process steps for mile stone billing.
I'll reward you full marks,
Thanks in advance
nitchel

Hiya...
Billing Plan for Milestone Billing
Milestone billing means distributing the total amount to be billed over multiple billing
dates in the billing plan.
As each milestone is successfully reached, the customer is billed either a percentage of
the entire project cost or simply a pre-defined amount.
During sales order processing, the system determines from the item category whether a
billing plan is required and, if so, which type of plan
The type of billing plan that is determined at this point is set up in Customizing and
cannot be changed in the sales document.
Billing plans for periodic billing and milestone billing plans for project-related milestone
billing have different overview screens so that you can enter data relevant to your
processing.
For example, for milestone billing, you must be able to enter data to identify the
individual milestones.
IMG configuration requires :-
1. Maintain billing plan types for milestone billing in OVBO.
2. Define date description in SM30 - V_TVTB.
3. Maintain Date Category for Billing Plan Type IN OVBJ.
4. Allocate date category in SM30 - V_TFPLA_TY.
5. Maintain date proposal for Billing Plan Type in OVBM.
6. Assign Billing Plan Type to Sales Documents Type in OVBP.
7. Assign Billing Plan Type to Item Categories in OVBR.
8. Define rules for determining the date in OVBS.
Milestone billing is typically used for billing projects, such as plant engineering and
construction projects. Such projects often include a series of milestones that mark the
completion of different stages of the work. In the SAP R/3 System, milestones are defined
in a network along with planned and actual dates for the completion of work. The milestones
are also assigned to the billing dates in the billing plan.
Each milestone-related billing date is blocked for processing until the Project System
confirms that the milestone is completed.
Delivery-relevant order items for which a milestone billing plan applies are billed on the
basis of the requested delivery quantity and not on the total of the confirmed quantities.
The connection between the project and the sales document item is made in the individual
schedule lines of the item. Each schedule item can be assigned to a network in a project.
To display the project-related data for a schedule line, proceed as follows:
In one of the overview screens of the sales document, select
1. Item -> Schedule lines.
2. Mark the schedule line and select Procurement details.
The following figure shows an example of milestone billing where only the Contract have
been billed :
Order Item Turbine    100,000
Billing Plan
Billing date Description    % Value Billing Block   Milestone   Billing Status
01-10-94     Contract      10 10,000      -             x           x
01-03-95     Assembly      30 30,000      x             x
01-04-95     Maintenance   30 30,000      x             x
01-05-95     Acceptance    30 30,000      x             x
01-06-95     Final invoice ..    ..        x
Network/Activities
Milestone    Estimate      Actual
Assembly     01-03-95      01-03-95
Maintenance 01-04-95
Acceptance   01-05-95
For each billing date in a milestone billing plan, you can specify whether the billing
date is:
1. fixed
2. always updated with the actual date of the milestone
3. updated with the actual date of the milestone, if the date is earlier than the
    planned billing date for the date
Keep Sapping
Regards

Billing Plan Start Date not copied to Sales order from Service Contract

Hi
We are developing a process of Creation of Service Contract and then a order confirmation.
Now based on the Order Confirmation will bill based on the Bill Plan.
The Bill plan start date in contract header is not flowing to Sales Order header while creating with reference.
Then navigating to Header Billing plan and if we input the date the billing plan dates are displayed.
We checked the copy control settings and seems like the date is not copied.Is this a standard behaviour.
If so then do we have any work arounds to achieve the same. Because the contract start date can change before confirmation.
So business wants a sales order confirmation to be created after contract creation and bill periodically as per the Sales order instead of contract.

Hi,
Appreciate ur quick response. But instead of FKDAT i need the FPLA-BEDAT to be flowed to Billing Plan.Right now iam entering the following date manually at header.Instead if it copies from Contract header then manual entry could be neglected.
Is it possible with the same routine to code with the above mentioned FPLA-BEDAT.

Suspend Billing/Invoicing a Service Line in Service Contract

Hi,
We know that we can stop Billing/Invoicing a Service Contract by unchecking the 'AR Interface' flag in Summary->Pricing/Billing tab.
Please let me know if we can suspend Billing/Invoicing a particular Service Line, if we have multiple Services in a Contract.We want to stop invoicing only for 1 Service Line and continue invoicing for the rest of the Service Lines. Is this possible with any standard functionality setups?
Thanks,
Sid

Sid,
Yes.
There are couple more options but I prefer status change as this is visible to the users.
1. One is to have the oks_bill_cont_lines have a record with btn_id as -44 (which will not be picked up by the billing program). You can use OKS_BILLCONTLINE_PUB.insert_bill_cont_line for this.This is similar to the termination but the termination removes the billing schedules, this will not. Just stages the record till you want this contract line to be billed. When you want bill this you can use the same OKS_BILLCONTLINE_PUB.delete_bill_cont_line for the contract line ID.
2. Update the oks_level_elements table with the complete date way into the future till you want this line to be picked up for billing . When you want just update the date completed as null for the rest of the billing periods that were not billed.
Thanks
Nagamohan

Service Contract Billing

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