Service order outbound

Hi,
We have to send Servie order data outbound from SAP R/3 to PI server.
IDoc : IORDER.IORDER01.
What are the parameters to be used in the Message Control in We20? - Application , message type, Process Code.
Also, when we run IORD; the IDoc is not generated and the output screen shows;
Selected from order selection :1
Rejected : 1
IDoc created : 0
Please help as soon as possible, very critical issue,
Thanks,
Pratibha

Thanks.
I ask You only a confirm I have understood:
I have released a service order for 5 motherbord, I repair 3 of them and I have to repair the other 2. I want to delivery and bill what I have repaired and then I'm going to repair the other 2. I can't delivery and bill untill I have not completed the service order. So the possible scenarios are: 1. I complete the service order for 3 and I'll create another service order for 3       2. I have to wait to delivery and bill until I complete the service order (5 motherboard).
Have I understood?
Thanks again

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    Hi all,
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    Thanks.
    I ask You only a confirm I have understood:
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    Thanks again

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