Session logs for shop admin

Question

Hi Team,
I need some inputs and help.
We are using CRM ISA 6.0 SP06. We are using the webshop functionality.
We currently analyze the errors in the webshop via the session logs which we have configured.
Now, when we have done the same setup for shop admin, we are unable to see any session logs.
Session logs for shop admin are not working. Session logs for webshop works and we are able to view the same.
We have already done the below settings in http://host:port/shopadmin/admin
XCM -
appinfo:True
logfiledownload:True and restart of the J2EE engine.
We get the below error when we check for the logs:
Application error occurred during request processing.
  java.lang.Exception: java.io.FileNotFoundException: /session-2010-2-25_13-10_(J2EE967404400)ID1521894650DB00028780023514142548End.log (No such file or directory (errno:2))
Exception id: [0017A477401000660000016A00005E840004806C842020FC]
Please let me know if we are missing something.
Thanks
Warm Regards,
Rajeet

Answer 1

For VPN session, it's best to log the following syslog messages:
For WebVPN:
Syslog#: 716001 - user connects:
http://www.cisco.com/en/US/docs/security/asa/asa82/system/message/logmsgs.html#wp4776913
Syslog#: 716002 - user disconnects:
http://www.cisco.com/en/US/docs/security/asa/asa82/system/message/logmsgs.html#wp4776918
For IPSec VPN Client:
Syslog#: 611101 - user connects:
http://www.cisco.com/en/US/docs/security/asa/asa82/system/message/logmsgs.html#wp4774570
Syslog#: 611102 - user authentication fails:
http://www.cisco.com/en/US/docs/security/asa/asa82/system/message/logmsgs.html#wp4774576
Syslog#: 611103 - user logoff:
http://www.cisco.com/en/US/docs/security/asa/asa82/system/message/logmsgs.html#wp4774581