Siebel F9 : Activity not assigned to contact - Outlook 2010

Hi,
Our environment change for a new version of Outlook (from Outlook 2003 to Outlook 2010)
In my tests with F9 fonctionnality, I have exactly the same issue as doc ID 1556458.1
After sending email, activity is not assigned to contacts anymore.
As I see in doc ID 1556458.1, I change in OFT file "Set oSession = CreateObject("MAPI.Session") to "Set oSession = CreateObject("CDO.Message") but have the same result.
In log file, I see that parameter "Field: Email To Line" have the name of the contact instead of email...
Here specifications of my environment:
Siebel 8.1.1.10
IE8
Microsoft Exchange Server 2010 SP2
Client MS Outlook 2010
Thanks for your help.

Hi and Welcome to the Community!
Here is a KB that discusses that error:
Article ID: KB31752 "Synchronization Error. An error has occurred during an attempt to update a device database record" appears during a wired address book synchronization with BlackBerry Desktop Software
Article ID: KB32420 BlackBerry Desktop Software displays "An error has occurred during an attempt to update a device database record." during contact synchronization
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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