Signal express tektronix

I'm using Labview signal express tektronix edition and connecting my tektronix tds3054B to it by ethernet. When I typed in my oscilloscope ip address to the program, it can't acquire for the signal. I think I have all the required driver and VISA. Here is the error that it gave when I tried to connect:
Error -1073807298 occurred at Property Node (arg 1) in tek_subTek3kScopeInitializeData.vi->tek_Tek3kScopeInvokeCommand.vi:1
Possible reason(s):
Primary Error: (Hex 0xBFFF003E) Could not perform operation because of I/O error.
Elaboration: Attribute: TKDS30XX_ATTR_SLEW_DELTA_TIME
Any idea how to solve this error?
Thanks,

Hi,
    I can see my instrument listed under MAX so that means I can communicate successfully. However, when I ran the Signal Express Tektronix edition, I cannot see the signal on my computer. I have posted screenshots I think they might be useful.  When I clicked run, the program is just "waiting for trigger" but I can't see anything on dataview. Maybe I set up the trigger wrong? Please let me know if there is anything I should try.

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    横浜国立大学 山本研の仲丸と申します。
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    Attachments:
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    Signal Express自体からはデータが読めているのでしょうか?
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    I couldn't reproduce the error either, but in our x86 computers this problem appeared after several months; we used LEGO Mindstorms last time in Summer 2011 without any problems and just three weeks ago when we were checking the computer for our Summer 2012 classes if when we noticed the problem. I’m still going to try to reproduce the error in an x64 computer where the problem appeared immediately.
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    Sorry, this is the kind of thing that happens when you have been out for too long.
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    Chilly Charly    (aka CC)
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