Since i have down loaded the new software my wifi does not work I have been to a apple store and they said it is a hard ware issue I do believe it is not my fault has the wifi workded before cheers Ben..

Since I have down loaded the new software my wifi does not work. I have been to a apple store and they said its a hardware issue. My phone was fine before the down load.

What is your technical support question for these user to user technical support forums?

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HT4528 My wife had a problem with her iPhone 5C with no voice on th Maps app. I visited my local Apple store and they said the problem was in iCloud. We did a new install and it works great now. Now my iPhone 5 has the same problem.

My wife had a problem with her iPhone 5C with no voice on the Maps app. I visited my local Apple store and they said the problem was in iCloud. We did a new install and it works great now. Now 4 days later my iPhone 5 that is tied to the same iCloud has the same problem with the Maps app. I really don't want to go through a new set-up with my iPhone 5. What's going on with iCloud?

I had major issues with the iPhone 4s battery, however it’s resolved.
The tech who set the phone up at the Apple store did so with little training.
if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
turning of locator and the push notifications from facebook--they have a lot!

My iphone4 power button does not work can i take it into apple store would they replace it with a new iphone or whats the deal?

My iphone 4 power button does not work can i take it into apple store and replace it or what are some options

Assuming it is out of warranty Apple Genius bar will exchange for an out-of -warranty replacement unit identical to the to donor
In US $149 for in iPhone 4

Have a old macbook 2006 with newer 500 GB seagate Momentus hard drive. I took mac to apple store and they said logic board is bad. Can I purcase another used macbook and install my old seagate hard drive and have saved my information? Thanks for any imput

Have a old macbook 2006 with newer 500 GB seagate Momentus hard drive. I did not backup any docs or pictures. The macbook crashed my fault. I took mac to apple store and they said logic board is bad. Can I purcase another used macbook and install my old seagate hard drive and have saved all my information? Thanks for any imput.

mgott55 wrote:
Can I install my used existing hard drive in a compatible macbook to save everything?
If you need to extract the drive's content you can remove it and install it in a $10 USB enclosure. It will be readable by any recent Mac.

So i went yesterday to the apple store and they told me my battery was dying because i had apps crashing so i had to reset the phone. how do i do this?

so i went yesterday to the apple store and they told me my battery was dying because i had apps crashing so i had to reset the phone. how do i do this?

Your post doesn't really make sense, because if all you had to do was reset the iPhone, they would have helped you do that at the Apple Store.
Are you sure "reset" is the correct verb - that "reset" is exactly what they told you to do?
Anyway, you reset the iPhone by holding the home and on/off buttons together for about 10 seconds till the Apple logo appears.

Has anyone Had an iphone start expanding out of its own case. I took it to the apple store and they said that is normal to tell you the battery is bad.

Has anyone Had an iphone start expanding out of its own case. I took it to the apple store and they said that is normal to tell you the battery is bad.

We need to know more about your system, please download EtreCheck and run the report and please post it on your next reply. Then we can see how your system is configured, what apps are on it and look for anything obvious. We will look forward to seeing your report.

I want to get a web cam for the mini so I can use face time. I asked at the Apple store and they said I could use any camera. When I look at the cameras on Amazon they seem to all be Windows based so I am confused. Any suggestions?

I asked at the Apple store and they said I could use any camera. When I look at the cameras on Amazon they seem to all be Windows based so I am confused. Any suggestions?

We've used the Logitech quickcam Vision Pro for Mac on our mini, with 10.6, and ichat, which has worked well. Looks like it's discontinued, however, a number of sellers on ebay are selling them new for $60-$70.

I just bought a new iphone 4S and its has green and purple striiples on the screen when not in use, I took it back to store and they said it was the display protector that is making the striples?

I just bought a new apple iphone 4S and its has green and purple striples on it when not in use, is this norm? I took it back to the Verizonwirless and they said it was from the display protector on the screen?

it was from the display protector on the screen?
Most likely that is the reason. I have a screen protector on and see similar issues when the iPhone is not on. They're not noticeable when turned on. Remove it and see the difference.

Random restarts I took it to the apple store and they said there was nothing wrong with it. record shows 60 random restarts. what can I do?

I have a MacBook pro that I bought in 2012, I have had problems with it randomly restarting almost since it was new. I called tech support several times and they did tests each time and thought they had it fixed but later it started again. Some times it will go a month and not do it but lately it has been doing it more frequently some times several times a day. Day before yesterday I took it to the apple store and left it. today they called and said they could find nothing wrong with it. But they said they could see where it had restarted 60 times. Does anyone have any suggestions.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Ifou don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway.

I tried to listen to music on my IPhone 4S and it was very fuzzy and didn't sound right. I made sure that it wasn't the headphones and everything. I went to the apple store and they said that there was nothing they could do. HELP!!!

HELP

I went to two different apple stores and both people looked at it and they said that my phone definitely had major hardware issues and that the dock was broken and that the headphone jack was broken but they said that I was out of warranty so I would have to pay around $200 for a replacement or an upgrade. But I really don't want to go that because I am waiting for the newest iPhone to come out because my contract is up in November. The guy in the 1st store was surprisingly rude to me.

I went to the apple store and they said I should come back on Saturday for a replacement. Do I have to book another appointment?

my my iphone wasn't powering on so apple said I should return for a free replacement on Saturday. Does that mean I have to book an appointment for Saturday or do I just walk in?

This will not help such a depleted or poor battery situation. But to Calibrate. Keep using iPhone as usual until it goes to 0% battery and shuts itself OFF due to low battery. Then charge it all the way to 100% in one charging event. Usually takes about 2 or 2 1/2 hrs to completely charge. Done.

HT1695 My wifi doesn't work at all, I talked to someone yesterday and they said I should have it replaced, How would I do that?

So basically I decited to download IOS 6.1 yestreday, and while I was at it I decited to set my ipod back to factory setting because I had too many pictures. So after I set it to factory settings I was setting it up but no matter what I did, the IPod wouldn't connect to my wifi. At first I thought it was my router, so I restarted it. It still didn't wiork. So then I went on my laptop and the internet worked fine on it. That's when I realized it was my ipod.... I talked to a apple person yesterday and he said I should get a replacement... How would I do that? I'm not sure...

- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
- To send it to Apple see:
Apple - Support - iPod - Service FAQ

My ipod was stolen and i went to the apple store and they said to print out my purchases but it wont show all of them, how do i get those?

i need help!!!

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

Since ive downloaded IOS 6 my battery will not keep a charge. I took it to Apple store and they restored it and my battery still only last 30 -45 mins

Since i downloaded IOS 6 my IPod 4s will not keep a charge. Went to Apple store and they restored it. ive turned every app off and now my battery only last 30 to 45 mins.Is anybody else have/had this problem. Apple store employee's told me this is very common with the IOS 6 upgrade

Shows what they know. Battery issues rarely relate to an update. The fact that they restored it and the problem continues indicates a hardware issue with the battery.

Hi, i have a MBP 13, late 2012. Its over an year old since purchase and now out of warranty. This morning the computer did not boot so i went down to apple store and they looked at it and said its a logic board failure requiring replacement worth£350

Hi, i have a macbookpro 13, late 2012. I bought it last year october and its an year old and now out of warranty. This morning the computer did not boot, so i went down to apple store and they looked at it and said its a logic board failure and needs replacement worth £350. The tech at apple store gave no explanation, why suddenly, my computer decided not to start at all and said to me it was a logic board failure for no apparent reason and requires replacement. I have maintained the laptop in a pristine condition. Now I feel I have been cheated. This clearly means the product is substandard as a £1100 laptop is not expected to fail in just over a year. My last laptop PC which was worth £450 served me for 4 years before it crashed and lived for another 2 years until I decided to get a mac. This is ridiculous. I don't have apple care at the moment which translates as pay to get it fixed. Anybody in my situation ? I want to sue apple for selling me a substandard good . Any thoughts? Should I go for another pc for £500 because there is no guarantee even after the laptop were fixed by apple for £350 it would last for another year. I need a reliable machine.

This morning my MBP just woke up from sleep and is working without any glitches. I don't know what to say about this.

Since i have down loaded the new software my wifi does not work I have been to a apple store and they said it is a hard ware issue I do believe it is not my fault has the wifi workded before cheers Ben..

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