Skipping damaged area

I have burned a few discs using the same exact programs (Keynote autoplay presentation with a soundtrack and iPhoto slideshow loaded onto iDVD). They all play fine in Preview and Disc Image. Some of the discs are fine and yet others produce the "Skipping damaged area" message. After a long wait they do continue. The message appears in different places on different discs And again, I have a couple of discs that work fine. Any ideas as to whether this message a result of a damaged disk or a problem with burning? Anyway to test? Also, what are the best discs to be using for a Macbook Pro? As a test for the programs etc. right now I am simply using Staples discs that come in the big cylindrical container.
Thank you.

Hi bbbjim
Welcome to apple discussions. The way to test the disc image is with apple's dvd player app. Assuming it plays as expected then burn to Verbatim, Maxell or, Taiyo Yuden. Avoid Memorex or bulk media while troubleshooting this issue. Thereafter feel free to use whatever brand works best for you and your mac.
Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software / products that may be mentioned in this topic. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information above at your own discretion.

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"Skipping Damaged Area" error on DVD playback

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Message was edited by: Doug in MD

Hello,
I did just that, and the Apple authorized repair shop replaced the optical drive. Unfortunately, I still have the same problem (not to mention some dust stuck under the glass screen). This makes no sense, considering the problem occurs with all the disks I've tried, and they're new store-bought movies. Could there be some kind of software conflict that causes this?
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I can't help but wonder if this is an issue relating to whatever means has been used to burn the movies rather than the drive or the discs - particularly since commercial DVDs play properly.
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I just wanted to share this with you to see whether others suffer the same problems before calling AppleCare.
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Thanks for your comments.
Message was edited by: krrrrrks
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Message was edited by: krrrrrks
Message was edited by: krrrrrks

I can't help but wonder if this is an issue relating to whatever means has been used to burn the movies rather than the drive or the discs - particularly since commercial DVDs play properly.
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You can just open Terminal (in Utilities) and run the rm command (make sure you type it exactly) and then reboot. With /.AppleSetupDone gone the system will think it is the the second part of an installation, i.e., after it installs and reboots and starts the Setup Assistant. You will see the Welcome and music all over again and then you can go through the setup prompts again, this time specifying a password.

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Hi benrmay18,
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Dvd skipping over damaged area

Hi,
This is in reference to a MacBook Pro DVD issue:
13-inch, Early 2011
Processor: 2.3Ghz Intel Core i5
Memory 4GB 1333Mhz DDR3
Graphics: Intel HD Graphics 3000 384 MB
Software: OS X 10.9.2 (13C64)
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Thank you,
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Get a replacement disc.

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Message was edited by: secondtim45

Possibly a failing optical drive. Bring the computer to an Apple store as soon as possible, explain the issue, and see what the folks there have to say.
~Lyssa

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TV video typically is copyrighted content. We'd be breaking several rules trying to help you. Good luck!

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tt2

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Skipping damaged area

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