Sky App on XBox 360

Hi, I'm trying to register Sky on my XBox 360 and I get an error message telling me 'You need to be Sky TV customer with Sky Go EXTRA to watch Sky on your console'. I have Sky Go, not Sky Go Extra and the Sky website tells me that this is sufficient to register 2 devices. I don't understand why it is not working. Many thanks, Lowri.

Like the message says, to use Sky Go on Xbox360 (or TV from Sky on the PS3/PS4) you need to subscribe to Sky Go Extra.
Sky Go Extra is £5 per month (or free to multiscreen subscribers) and allows 2 additional registered devices (total of 4, any two in use at one time), downloads for offline viewing and console devices.
It has been this way for some time now, the only "free" devices are PC, Mac, Android and iOS devices.

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