Skype 7.0 stops working once I send a PNG file
I am using Windows XP in my office. When I send a PNG picture file to a friend, the Skype 7.0 FREEZES immediately and also slows down my computer greatly. I read posts that suggest to upgrade the IE to 11.0. But I feel sorry to say, using Windows XP is our company's decision, not mine. Could you give another solution that can help Windows XP's users?
Please don't force me to use the new version when it still has bug(s)! I use Skype everyday at work. I cannot accept a Skype which force me to restart my computer everytime.
And by the way, the Skype 7.0 deleted the function of showing contact's local time. This function is quite necessary for international business. Why do you remove it??
Solved!
Go to Solution.
T-BlackWolf wrote:
Please forgive me if I disagree with your analysis. In my own case, at least, the "freeze" causes a never-ending resource check on my hard drive (the activity light is on solidly) that will not stop unless I use the Task Manager to end the program entirely. I have uninstalled and reinstalled three times, rebooted five times, cleaned the Registry, and confirmed that Skype 7.0.0.102 is fully functional until one attempts to send or receive a file of any kind. Returning to (click on) the conversation where the file is attempting to be transferred locks up the system again.
I am attempting to find a good installer for a previous version of Skype. I realize that I am offending the Gods of Technology by continuing to use an outdated OS, but I've no income for two years and have to limp along with what I've got. ^___^
Hi,
After some hours trying to solve the same exact problem you described I found a solution that certainly worked for me:
I just deleted the folder C:\Documents and Settings\<user_name>\Application Data\Skype\<skype_user_name>\media_messaging and restart Skype.
In my case, the problem appeared after sending a screenshot to a contact. Then, when opening the conversation window from that person the whole Skype stopped working. I didn't had problems by opening conversation windows from other contacts.
I hope this helps for other people
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Attached event.log and dxdiag.log
Solved!
Go to Solution.
Attachments:
DxDiag.zip 7 KB
skype_eventlog.zip 1 KBIf it's crashing in Safe Mode and only worked with much older versions then the issue mayb be related to your IE browser. The newer versions of Skype rely on elements of IE to function. I would suggest you perform the following maintenance.
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