Smartform Mail Sending via Action profile

Hi,
we have a big problem, because our sended emails going into customers spam filter. We hava SAP CRM 5.0 and we send the emails via action profile.
For that we use the standard for sending smartforms via action profile. Follwing problems are occured:
1) email recipient is fill only in the cc field, not in the to field of an email
2) the subjet ist the sam as the dcument name
3) the emial is sended without text only whith attachment
So my question are:
how can i customize that the email is wirtten in the to field and how i can change the subject of this mail.
Is ist possible to add a text to the email? Maybe not, but than we could add a disclaimer in the mail hub - so my firts questions are more importent for me.
Thank you for your help
Stefan

Hi,
To manipulate the subject Refer Note 895550 - Name of Smart Form used as e-mail subject
Im not sure why the email recipient is in CC instead of To. Please check your Action settings. How are you determining the recipient? if it's by partner function, it should automatically be filled in To field.
Smartforms can be sent either as Text or pdf attachment. This is controlled globally in SMTP settings in SCOT. I believe you can choose attachment option and also add some text by manipulating the Action class.
HOpe this helps.
Shaik

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<REMOVED BY MODERATOR>
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Edited by: Alvaro Tejada Galindo on Mar 19, 2008 4:26 PM

Hi;
Did you checked
Queries Error With FRM-92101 In Many NLS Forms [ID 443922.1] << seems similar error like yours
Forms FRM-92050, FRM-92100, FRM-92101, FRM-92102 Reference Guide [ID 444690.1]
If its not help please enable trace
How To Perform System Tracing For All Forms Runtime Processes? [ID 400144.1]
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