SMQ2 Queues Stuck

Hello All,
I have a problem of one of the queues in CRM 5.0 is struck with SYSFAIL error. The queue name is R3AD_MATERIAFAYB401007. When I double click the queue entry I get the error on FM BAPI_CRM_SAVE with the remote user of R/3. The statustext is is 'Error in Mapping (Details: transaction SMW01)'.
Does any one knows how to set this queue right ?
Regards
Rashit

Rashit,
You probably are missing product categories in CRM.
Follow this process,
1. Run initial load transaction R3AS for object 'DNL_CUST_PROD1'. Make sure source is 'OLTP' and destination is 'CRM'
2. Monitor the request load using transaction R3AM1 and make sure it completes
3. Go to SMQ2 and double click on the Queue in SYSFAIL status. Select the Queue and click on 'Edit' and click on 'Reset Status'.
4. The Queue should start Running and material should be updated in CRM
Please award points if it helps.
Regards
Haseeb

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SMQ1 and SMQ2 queues stuck

Hi All,
We are using ISU and CRM system for Retail business, Always work flows and lot of business transactions will perform in those systems and replications will happen in both systems.
Due to this reason lot of entries are present in SMQ1, SMQ2 and SM58 will present. We are continuously monitoring though some times some entries are are found in sysfail status. due to this lot of entries are piled up and queues becomes very high amount.
As a work around, If we unlock the queue ( sysfail entry ) two to three times the entry will go and the remaining entries will start move.
Currently our requirement is can we do this kind of this as automated ? I mean as per conditions it will unlock the queues automatically ?
Please suggest me in this case.
Thanks in advance.
Pavan.

Hi Dustin,
Thanks for your reply. I had gone through the mentioned notes and say about it is not recommended to use regular basis. Here our requirement is need to check the sysfail entries in the queue. Need to unlock the queue twice or thrice to re-process the entry. If any data issue our CRM middle ware team can handle.
The major purpose is to unlock the queue entries which can re-process automatically without manual correction.
I like to proceed with Deepanshu suggestion to check with ABAPer. before that I need to check with our CRM middle ware team to get the list of error which can process through unlocking the queue.
Will keep you posted the updates. Thanks a lot for your time and response.
Thanks,
Pavan.

SMQ2 - Found a queue with name "*" and all other queues stuck in STOP state

Hi all,
We have a problem on the ECC side, on outbound asynchronous proxies. Sometimes a new queue appears on SMQ2 there with name "", and with status "STOP". At this time, all other queues stuck with STOP status... the only way of resetting all those queues to RUNNING state again is to delete the queue named as ""...
Some of you has any idea how this queue "*" appears there and stop all other queues?
thanks
roberti

Hi Ravi,
Is not only about one queue stopped... the problem is this queue named ""... with status STOP, all other queues stops too with it. The only way to make things work again is to delete the queue named as ""... the problem is to discover what or who is creating this stupid "*" queue. I think that this is a procedural error on datacenter, but they are saying is not the case... I'm investigating, but if someone else has any idea about I would appreciate
thanks!
roberti

Queues stuck in DB-Queue Monitor .

Hi,
I have B1if with some scenarios in my system, but i have a problem with Queue stuck.
Under DB-Queue Monitor, i have the stuck queues, Q.INB_IQ_INTQ_ASYN_QS.0010000000 > sap.B1SysSLDSync > message(<SLDModify sysid="0010000112" company="SBO_DEPOSITO_NILDO" task="delete" /> ).
I have checked and all IPO-Steps are active.
Any solution????
[]'s

Hi Priyanka,
To clear the no send status entry, go to R3AS, select the object say for BP (Bupa_main) press enter and then execute, then open R3AM1 enter object name as Bupa_main and select Running and done and execute.
Now you can open SMQ2 and click on each entry with nosend status and then click on activate queue in the top toolbar, this shld change the status to running and then click on refresh.
The following is the list of Queue extensions that are used in CRM, all the queues start with these extensions:
Outbound queues
CDB* Start queues for loads CRM -> CDB
CRM_SITE* Load queues for Mobile Clients
CSA* Send queues of CRM Server Applications
EXT* Start queues for loads CRM -> Ext.
R3AI/R* Start queues for loads from ERP Backend system
R3AU* Load queues CRM -> ERP Backend system
Inbound queues
CRI* Initial load queues CRM -> CDB
CRM_SITE* Load queues from Mobile Clients
R3A* Load queues ERP Backend -> CRM
CSA* Send inbound queues of CRM Server Applications
Hope this answers ur query.
Regards,
Amit
Message was edited by:
 Amit Singh

SMQ2 queue is blocked and messages are in u201Cwaitingu201D status in RWB

Hello,
A SMQ2 queue is blocked with XXX data and these messages are in u201Cwaitingu201D state in RWB.
What could be the reason?
Im sure its not because of the space because all the messages which flow after that was there in the directory.
Regards,
Mathangi

Hi Mathangi,
double click on the queue and click on the first message which will direct to MONI
--> check what exactly the error is and try to resolve the error accordingly
if you are unable to do that
Right click on the first message and save LUV it will be saved in SMQ3
then unlock the queue and execute again it will process successfully..
later you can process the message which is saved
Regards,
Naveen

Sysfail locks smq2 queue

Hi,
We are live with our PI7.1 system as of 11/6 and are seeing serious issues when a data error causes a sysfail for a SMQ2 queue. At this point the queue is locked for further processing. We have monitors setup which page us for this situation. However, we really need to prevent the queue from locking so other messages are sent even when one item is in sysfail status.
Notes 813209 and 1118297 do not seem to offer any help is this situation.
Is there a way to prevent the queue from locking due to sysfail status messages?
Any help is greatly appreciated.
Regards,
Rick Taylor

Rick,
Check out this blog..
http://www.sdn.sap.com/irj/scn/weblogs;jsessionid=(J2EE3417500)ID1371322850DB11715461650132929943End?blog=/pub/wlg/2728
"For automatic qRfc failure recovery, schedule the report RSQIWKEX to run periodically. This report enables automatically resets the queues. "
I remember there is a way to put error messages in different queue so that current queue wont b lock anymore...I'll check and let you know.
Hope this will help.
Thanks,
Nilesh

SMQ2 queue deletion.

Hello Everyone,
Is there a way to delete the SMQ2 queues in SRM? We have thousands of records and we do not want to delete each queue manually.
Any help to get this?
Regards,
Khushbu.

Hi Kushubhu
See the following link it may be helpful for you.
Re: Mass Delete of BDocs in SAP CRM system
with regards
Manjunath

SMQ2 Queue sys.failed

HI all,
In CRM system SMQ2 queue name R3AD_ACCOUNTING is getting system failed.
When iam trying to unlock,activate and Execute those queue entries(5677) its not working i am getting the Message that FUNCTIONAL MODULE DOES NOT EXIT for this iam deleting the queue entries one by one after checking each one.
This queues are coming from R3 because of sale/service billing document post. when i check in SMW01 i didnt get any information related to this queue.
Is it any other way to solve this issue. How to resolve ?
Do the needful..
regards,
shoki.

HI,
when i check the queue entries i got the Functional module BAPI_CRM_SAVE,and queue name R3AD_ACCOUNTING, STATUS TEXT says that " Bdoc status failed,Bdoc not found".
system doesn't have dump errors too.
I came to know that when ever you get the message "Function module not found for this exception" for Queue entries we can delete that queue entry, but the problem is i have so many entries, Its not possible check one by one and delete?
sould i delete this all entries at once? Is it any solution?
Thanks,
shoki

"Driver transmit queue stuck" Error - what does it mean?

My 1231G Cisco on 12.3(7)JA2 is giving me the Critical error message: "Interface Dot11Radio0, failed - Driver transmit queue stuck," I have never seen this before. What does it mean, and can it be resolved? Thanks!

This error means the AP had an radio failure and if had one then it should disconnect the clients at that point. Try upgrading the firmware to the latest. This will resolve this issue.

CSCsx29696 - percentSUPQ-4-CPUHB_RECV_STARVE - receive queue stuck after throttling on 2960

Hello, I have a problem with Cisco Catalyst 2960 with IOS ver 12.2 (35)SE5.
4 years ago we purchased 10 Cisco Catalyst 2960 with IOS ver 12.2 (35)SE5 and now operating them.
After 4 years of normal working one of Cisco Catalyst 2960 became bad. After switching 2 computers to any FastEthernet interfaces in the console I see:
%SUPQ-4-CPUHB_RECV_STARVE: Still seeing receive queue stuck after throttling
%SUPQ-4-CPUHB_SLOW_TRANSMIT: CPU Heartbeat Tx buffer not returned
I tried to upgrade the IOS on the following: IOS Release 12.2(53)SE1, IOS Release 12.2(55)SE, IOS Release 12.2(55)SE9 but where was NO EFFECT.
Please, tell me what shell I do to fix this problem.
Thank you.
Technical engineer, Tischenko Kirill.

Hello Tischenko,
Trust you are doing great.
Have you tried configuring the workaround mentioned in the Bug CSCed03214
Workaround:
1) Configure the interface for full-duplex instead of half-duplex.
2) Find the interface that is receiving 1-byte frames and correct the wiring and/or
problem on the connected device.
Additional Information:
To find the interface that is receiving 1-byte frames, use the command show platform
port-asic receive port-lockup.
If an interface is configured for 10Mbps half-duplex, but shows non-zero and incrementing
ifix counters, reconfigure the interface and connected device for 10 Mbps
full-duplex, or 100Mbps or 1000Mbps (any duplex).
If an interface is configured for 10Mbps full-duplex, 100Mbps or 1000Mbps (any duplex),
but shows non-zero and incrementing ifix counters, the connected interface
or wiring is likely the cause of the 1-byte frames.
Regards,
Mohit
** Please rate if the post is helpfull

SUPQ-4-CPUHB_RECV_STARVE: Still seeing receive queue stuck after throttling.

Hi all,
I have used Cisco catalyst 3750x, port G1/0/1 and G1/0/2 to connect 2 MPLS lines from ISP
There has been an error to the switch after about 1 day of running; as following:
SUPQ-4-CPUHB_RECV_STARVE: Still seeing receive queue stuck after throttling.
It has auto-restarted time by time.
I have already replaced another switch but it has the same error.
Please help me to solve the problem. Thanks a lot!
The attached file is the show version and show logging
show version
Cisco IOS Software, C3750E Software (C3750E-UNIVERSALK9-M), Version 15.2(2)E, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2014 by Cisco Systems, Inc.
Compiled Thu 26-Jun-14 11:52 by prod_rel_team
ROM: Bootstrap program is C3750E boot loader
BOOTLDR: C3750E Boot Loader (C3750X-HBOOT-M) Version 12.2(58r)SE1, RELEASE SOFTWARE (fc1)

downgrade IOS 15.0(2)SE7 or upgrade your IOS. work with the TAC on your symptom to understand the root cause of the condition.
same case with this :
https://tools.cisco.com/bugsearch/bug/CSCsx29696

SMQ2 Queue Monitering and stuck up problem

Hello Experts ,
Below is the situation
u2022     An interface is asynchronous In bound in ECC from PI as a PROXY message and the quality of message is EOIO (Exactly once in order) i.e. it has a definite queue.
u2022     The actual method of the Provider class has the code which posts the data into the ECC system using BAPI.
u2022     If BAPI is successful the message is successfully passed BUT if BAPI returns an Error an exception is raised (CX_AI_APPLICATION_FAULT) and the errors are logged into Zee tables. After the resolution of errors the xml id is reprocessed using SXI_MONITOR Tcode
Concerns
u2022     As the Message quality type is EOIO it has a dedicated queue and if the first message in the queue fails the queue is in status SYSFAIL , as per in tcode SMQ2
u2022     The status text for the ID in the Queue is - An exception occurred that was not caught.
u2022     Due to this all the rest of the messages in the queue get stuck up i.e. Scheduled state, unless and until you go to SMQ2 and delete the message with the exception.
u2022     Expected is that the queue should not stop or not go into SYSFAILT if an application exception is thrown.
u2022     In our situation the message volume in the queue is LARGE may be 5K message a day.

Anup Deshmukh wrote:
Hello Experts ,
> Below is the situation
> u2022     An interface is asynchronous In bound in ECC from PI as a PROXY message and the quality of message is EOIO (Exactly once in order) i.e. it has a definite queue.
> u2022     The actual method of the Provider class has the code which posts the data into the ECC system using BAPI.
> u2022     If BAPI is successful the message is successfully passed BUT if BAPI returns an Error an exception is raised (CX_AI_APPLICATION_FAULT) and the errors are logged into Zee tables. After the resolution of errors the xml id is reprocessed using SXI_MONITOR Tcode
> Concerns
> u2022     As the Message quality type is EOIO it has a dedicated queue and if the first message in the queue fails the queue is in status SYSFAIL , as per in tcode SMQ2
> u2022     The status text for the ID in the Queue is - An exception occurred that was not caught.
> u2022     Due to this all the rest of the messages in the queue get stuck up i.e. Scheduled state, unless and until you go to SMQ2 and delete the message with the exception.
> u2022     Expected is that the queue should not stop or not go into SYSFAILT if an application exception is thrown.
> u2022     In our situation the message volume in the queue is LARGE may be 5K message a day.
Why dont you have Fault message mapping , that captures the exception and trigger an alert using the alert framework..
Best Regards,
XA

Queues stuck in SMQ1 and SMQ2

Hi,
In CRM Middleware, I am trying to do some Master Data upload of Sales Orders from CRM to R/3 but a queue MCEX11 gets stuck on the R/3 side with 1 entry and status NOSEND
Can you please tellme how to get rid of this? Also how can i avoid distribution locks on a document.
On the CRM side also certain queues were stuck in the outbound SMQ1 with status NOSEND. How to process these queues manually?
I checked note 431345 and other related notes also. Would appreciate if someone can help me on this.
Thanks.
Rgds
Priyanka

Hi Priyanka,
To clear the no send status entry, go to R3AS, select the object say for BP (Bupa_main) press enter and then execute, then open R3AM1 enter object name as Bupa_main and select Running and done and execute.
Now you can open SMQ2 and click on each entry with nosend status and then click on activate queue in the top toolbar, this shld change the status to running and then click on refresh.
The following is the list of Queue extensions that are used in CRM, all the queues start with these extensions:
Outbound queues
CDB* Start queues for loads CRM -> CDB
CRM_SITE* Load queues for Mobile Clients
CSA* Send queues of CRM Server Applications
EXT* Start queues for loads CRM -> Ext.
R3AI/R* Start queues for loads from ERP Backend system
R3AU* Load queues CRM -> ERP Backend system
Inbound queues
CRI* Initial load queues CRM -> CDB
CRM_SITE* Load queues from Mobile Clients
R3A* Load queues ERP Backend -> CRM
CSA* Send inbound queues of CRM Server Applications
Hope this answers ur query.
Regards,
Amit
Message was edited by:
 Amit Singh

R/3-- XI, queue stuck problem, concept not clear

Hi Forum,
I have a R/3(abap proxy)----->XI scenario,
now the data being sent from R/3 to XI is getting stuck (due to some HTTP error) in the queue, which is visibale through tcode SMq2 of R/3,
I want to know, why the stuck queue and hence the LUW is seen through SMQ2 (inbound queue), and not SMQ1 (outbound ) queue,
though i m under an impression that outgoing messages uses outbound queues,
pls clarify this concept

Go to SMGW -> Go to -> Logged on Clients, check your Program ID is registered there or not ?
Did you follow Michal's blog
/people/michal.krawczyk2/blog/2005/03/29/configuring-the-sender-rfc-adapter--step-by-step
Bean not found error is due to incorrect configuration of RFC Dest, but per your initial message it does not look like, but worth following Michal's blog.

BP Creation in CRM- Queues stuck in SMQ1 - SYSFAIL Status

Hi ,
When we create a BP in CRM , The BP Queues R3AUBUPA* has are stuck in SMQ1 in CRM with status SYSFAIL . The detailed Error description is " Function module "CRM_BUPA_BDOC_MAP_NUMRANGE" not found"
We have already maintained the following entry in table CRMC_BUT_CALL_FU in CRM with call indicator set.
Event Object Item FM
CRMIN BUPA 50000 CRM_BUPA_BDOC_MAP_NUMRANGE
Do we need to maintain this FM somewhere else?
Help us to solve this issue.
Regards,
Shaik

hi Shaik
How did you solved this

SMQ2 Queues Stuck

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