So, Adobe downloader sends me a window that says "contact Customer support". That appears to be impossible. Why did you send the message if there is no way to communicate with you. This is a very poor way to treat your paying customers.
I don't want to start a discussion. I just want a phone number for customer support. Is that really impossible?
Alacatr I am sorry you are facing difficulty contacting our support team. I would recommend that you utilize a different web browser, computer, smart phone, or tablet, to contact our support team at Contact Customer Care.
If you are receiving a download error then there may be an issue with the stability of your Internet connection. This could also affect your ability to contact our support team. I would recommend reviewing Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve download errors.
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on the zynga game, mafia wars, every time i click on something within the game a get a popup that says "Requested URL not found: 400" all pages load fine it just gives the message every time i click something, how can i stop this?
Sorry, the above thread should have been a "new" post, not a reply post.
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Changed battery in laptop and now when trying to open dreamweaver cs3, I get "licensing for this product has stopped working"... contact customer support (thats a laugh). So what now?
it says: You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT admin or Adobe customer support for help.
Well it seems I am only able to install this on a maximum of 3 computers so if I uninstall and reinstall I may have used up all three. What caused this in the first place?And most licenses extend to 2 machines; not 3. Your computer's clock probably reset when you changed batteries. Is your computer's clock set to the correct date and time now?
See Activation & Deactivation Help
Nancy O. -
If I tunes indicates that I have 4.29GB free on my 4S, then why do i get the message that it cannot complete the sync because of inadequate available space?
Not the case. There is a sync issue. I tried to un-sync all your music to remove it from the device, then restart (hold down the home button along with the sleep/wake button until you see the apple, then let go). as suggested in another thread, but cannot remove the music from my phone (in an attempt to free up space as you intimated.)
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I want to Block my iphone because he stole from me, what is the way to communicate with you, I have serial No.
Apple does not block phones. Call the police and your carrier. Change all your passwords. If you had find my iPhone enabled before the phone waa stolen, you may be able to track it, and erase the phone.
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I've searched and haven't found any solutions. Any advice?
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088
-Enable Mac Root User https://forums.adobe.com/thread/1156604 -
on the app is clash of clans tried to buy gems for 20.00
You will need to do what it says, contact iTunes support. Click the Support tab above, then the Get Started link in the Contact Apple Support area and you'll be guided.
Regards. -
i have purchased adobe photoshop element 10 editor today but been having problem downloading.. it says error and problem on verification. Also tried contacting customer support but couldn’t get through? can I still get my money back?
Hi ...
If you have anti virus software installed, you need to disable that in order to download apps.
Apple's policy clearly states that, "all sales are final" > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
edited by: cs -
I cannot get the CC update to install- it has stopped midway for over a week and says contact customer support. I don't have problems with anything else downloading. Any ideas?
Kittymarimba123 have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application?
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Installing Photoshop CC: "Download error. Contact customer support (49)"
Hi. have just purchased the creative cloud. I try downloading/installing Phoshop, but at the end it comes up with: "Update failed. Download error. Press Retry again or contact customer support (49)" ??!! I have tried again offcourse - problem remains,
Running on Windows 8.1, 3200x1800 ppi screen on Dell M3800. InDesign installed and working ok as far as I can see by briefly testing.
Actually I am able to open Photoshop - only to find out, that it is impossible to use, because the interface is not being scaled - leaving the menus so small, that it is impossible to see anything!!?? This issue I also found in this thread: http://forums.adobe.com/thread/1323412?start=160&tstart=0
- so my primary question is about the download/install error.
Any help appreciated, thanksNostricum did you receive a download error (49) while downloading an update to Premiere Pro and Photoshop?
I would recommend reviewing Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html which discusses how to resolve download errors. -
"error update failed contact customer support" how to fix that
When i go to update photoshop cc it says that the update failed and that i should try again or contact customer support!! i have tried everysthing and i dont know what to do !!! please help me
Did you receive one of these error codes?
A12E1 download & install error http://forums.adobe.com/thread/1289484
-more A12E1 discussion http://forums.adobe.com/thread/1045283?tstart=0
U44M update error http://forums.adobe.com/thread/1289956 may help
-more U44.. discussion http://forums.adobe.com/thread/1275963
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088 -
My new iphone say unable to activate iphone at this time, contact customer support
i bought my new iphone 4 yesterday, and when i switched it on it says unable to activate iphone at this time, contact customer support.
please help ASAP !!Where did you get it from? I would suggest to try and connect your phone to your computer with iTunes and try restoring.
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How do I get a refund? I have tried to use this converter to change a PDF to a word document or excel document three of four times and it always fails.. I want my money back but don't see any way to communicate with Adobe. i really just want my money back. Very disappointed. Also disappointed that it is so hard to find a way to communicate with Adobe that I have to resort to asking this question in this forum.
You need to use the CHAT link in support to reach Adobe staff. Be sure you know the product name you are trying to cancel, Adobe have lots of products, several converters etc. I think it is ExportPDF you have, most likely.
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Does anyone know what Mr. Tyler's answer means? : "Assuming this is a very poor attempt at trolling, locking."
(For reference this is re: https://support.mozilla.org/en-US/questions/977523)
Your question is unclear, doesn't relate to Firefox, and there is no call for support on any Mozilla product. Thus it matches many troll questions we get on this forum. If you have an actual problem in Firefox we can solve please post a new thread with that problem. -
I purchased a download version of Lightroom 6 from Amazon and when i write the license key number i'm getting this message " We are unable to validate this serial number for adobe Lightroom. Please contact Customer Support. "
contact adobe support by clicking this link and then clicking 'still need help' as soon as it appears, https://helpx.adobe.com/contact.html
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