Software metering reports empty

I have a question:
I want to enable Software Metering so i can use our reporting service to create a report how many times an application is started. Only every software metering report is empty. Any ideas?
I did the following in SCCM2012 some days ago:
- enabled Software Metering \Administration\Overview\Client Settings (Scheduled Every day)
- enabled Software Metering \Assets and Compliance\Overview\Software Metering (Some are enabled)
I have also checked on the clients if Software Metering is enabled
The swmproc.log
Using the following configuration properties from the site control file: SMS_SOFTWARE_METERING_PROCESSOR 9-5-2014 12:45:25 7824 (0x1E90)
Site Code HZ1 SMS_SOFTWARE_METERING_PROCESSOR 9-5-2014 12:45:25 7824 (0x1E90)
Parent Site Code SMS_SOFTWARE_METERING_PROCESSOR 9-5-2014 12:45:25 7824 (0x1E90)
Minimum Clean Up Age: 168 hours SMS_SOFTWARE_METERING_PROCESSOR 9-5-2014 12:45:25 7824 (0x1E90)
Integration Threads: 2 SMS_SOFTWARE_METERING_PROCESSOR 9-5-2014 12:45:25 7824 (0x1E90)
New Usage Thread File Count Threshold: 50 SMS_SOFTWARE_METERING_PROCESSOR 9-5-2014 12:45:25 7824 (0x1E90)
INBOX Polling Interval: 3600 seconds SMS_SOFTWARE_METERING_PROCESSOR 9-5-2014 12:45:25 7824 (0x1E90)
Integration Batch Size: 25 SMS_SOFTWARE_METERING_PROCESSOR 9-5-2014 12:45:25 7824 (0x1E90)
Maximum Retries: 3 SMS_SOFTWARE_METERING_PROCESSOR 9-5-2014 12:45:25 7824 (0x1E90)
Retry Interval: 1440 minutes SMS_SOFTWARE_METERING_PROCESSOR 9-5-2014 12:45:25 7824 (0x1E90)
Maximim Process Queue Size: 2048 SMS_SOFTWARE_METERING_PROCESSOR 9-5-2014 12:45:25 7824 (0x1E90)
Minimum Process Queue Size: 1024 SMS_SOFTWARE_METERING_PROCESSOR 9-5-2014 12:45:25 7824 (0x1E90)
Auto Create Disabled Rule: 1 SMS_SOFTWARE_METERING_PROCESSOR 9-5-2014 12:45:25 7824 (0x1E90)
Auto Create Percentage: 10% SMS_SOFTWARE_METERING_PROCESSOR 9-5-2014 12:45:25 7824 (0x1E90)
Auto Create Threshold: 100 rules SMS_SOFTWARE_METERING_PROCESSOR 9-5-2014 12:45:25 7824 (0x1E90)
Moving up to 2048 usage data files to the processing queue. SMS_SOFTWARE_METERING_PROCESSOR 9-5-2014 12:45:25 7824 (0x1E90)
Moved 0 .MUX files from the inbox to the processing queue. SMS_SOFTWARE_METERING_PROCESSOR 9-5-2014 12:45:25 7824 (0x1E90)
Moved 0 .MUV files from the inbox to the processing queue. SMS_SOFTWARE_METERING_PROCESSOR 9-5-2014 12:45:25 7824 (0x1E90)
Checking for new metering rules to create. SMS_SOFTWARE_METERING_PROCESSOR 9-5-2014 12:45:25 7824 (0x1E90)
Main thread waiting for file change notification or timeout after 60 minutes. SMS_SOFTWARE_METERING_PROCESSOR 9-5-2014 12:45:25 7824 (0x1E90)

You could check out mtrmgr.log file from the client and see what happens if you open and close programs.
After that try to run "Software Metering Usage Report Cycle" from client interface.
I did that (with the program Adobe Acrobat XI, which is enabled in de software metering in SCCM)
<![LOG[Termination event received for process 6032]LOG]!><time="14:19:50.818-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:292">
<![LOG[Creation event received for process 896]LOG]!><time="14:20:59.983-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:254">
<![LOG[Process ID 896 is for process C:\Windows\system32\taskeng.exe]LOG]!><time="14:21:00.083-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="processdata.cpp:142">
<![LOG[No matching rule found for process 896]LOG]!><time="14:21:00.084-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="3068" file="activeprocesses.cpp:65">
<![LOG[Creation event received for process 5796]LOG]!><time="14:21:00.118-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:254">
<![LOG[Unable to collect process information as process has terminated]LOG]!><time="14:21:00.168-120" date="05-09-2014" component="mtrmgr" context="" type="2" thread="2424" file="processdata.cpp:168">
<![LOG[No usage will be tracked for process 5796, as failed to get owner info or executable file name 80004005]LOG]!><time="14:21:00.168-120" date="05-09-2014" component="mtrmgr" context="" type="2" thread="2424" file="processdata.cpp:288">
<![LOG[Creation event received for process 4460]LOG]!><time="14:21:00.168-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:254">
<![LOG[Unable to collect process information as process has terminated]LOG]!><time="14:21:00.168-120" date="05-09-2014" component="mtrmgr" context="" type="2" thread="2424" file="processdata.cpp:168">
<![LOG[No usage will be tracked for process 4460, as failed to get owner info or executable file name 80004005]LOG]!><time="14:21:00.168-120" date="05-09-2014" component="mtrmgr" context="" type="2" thread="2424" file="processdata.cpp:288">
<![LOG[Creation event received for process 1056]LOG]!><time="14:21:00.168-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:254">
<![LOG[ProcessIdToSessionId failed for process 1056, error 80070057]LOG]!><time="14:21:00.168-120" date="05-09-2014" component="mtrmgr" context="" type="3" thread="2424" file="processdata.cpp:65">
<![LOG[No usage will be tracked for process 1056, as failed to get owner info or executable file name 80070057]LOG]!><time="14:21:00.168-120" date="05-09-2014" component="mtrmgr" context="" type="2" thread="2424" file="processdata.cpp:288">
<![LOG[Termination event received for process 5796]LOG]!><time="14:21:00.168-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:292">
<![LOG[Termination event received for process 1056]LOG]!><time="14:21:00.168-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:292">
<![LOG[Termination event received for process 4460]LOG]!><time="14:21:00.168-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:292">
<![LOG[No active process found with ID 5796]LOG]!><time="14:21:00.168-120" date="05-09-2014" component="mtrmgr" context="" type="3" thread="3068" file="activeprocesses.cpp:119">
<![LOG[No active process found with ID 1056]LOG]!><time="14:21:00.168-120" date="05-09-2014" component="mtrmgr" context="" type="3" thread="3068" file="activeprocesses.cpp:119">
<![LOG[No active process found with ID 4460]LOG]!><time="14:21:00.168-120" date="05-09-2014" component="mtrmgr" context="" type="3" thread="3068" file="activeprocesses.cpp:119">
<![LOG[Creation event received for process 5180]LOG]!><time="14:21:12.958-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:254">
<![LOG[Process ID 5180 is for process C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe]LOG]!><time="14:21:13.058-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="processdata.cpp:142">
<![LOG[No matching rule found for process 5180]LOG]!><time="14:21:13.058-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="3068" file="activeprocesses.cpp:65">
<![LOG[Termination event received for process 5180]LOG]!><time="14:21:14.469-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:292">
<![LOG[Creation event received for process 6000]LOG]!><time="14:21:17.425-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:254">
<![LOG[Process ID 6000 is for process C:\Windows\system32\DllHost.exe]LOG]!><time="14:21:17.525-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="processdata.cpp:142">
<![LOG[No matching rule found for process 6000]LOG]!><time="14:21:17.526-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="3068" file="activeprocesses.cpp:65">
<![LOG[Creation event received for process 3060]LOG]!><time="14:21:17.526-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:254">
<![LOG[Process ID 3060 is for process C:\Windows\system32\NOTEPAD.EXE]LOG]!><time="14:21:17.626-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="processdata.cpp:142">
<![LOG[No matching rule found for process 3060]LOG]!><time="14:21:17.626-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="3068" file="activeprocesses.cpp:65">
<![LOG[Termination event received for process 6000]LOG]!><time="14:21:22.459-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:292">
<![LOG[Termination event received for process 3060]LOG]!><time="14:21:27.948-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:292">
<![LOG[Creation event received for process 4732]LOG]!><time="14:21:29.108-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:254">
<![LOG[Process ID 4732 is for process C:\Windows\system32\NOTEPAD.EXE]LOG]!><time="14:21:29.208-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="processdata.cpp:142">
<![LOG[No matching rule found for process 4732]LOG]!><time="14:21:29.209-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="3068" file="activeprocesses.cpp:65">
<![LOG[Creation event received for process 4712]LOG]!><time="14:22:00.351-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:254">
<![LOG[Process ID 4712 is for process C:\Windows\system32\NOTEPAD.EXE]LOG]!><time="14:22:00.451-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="processdata.cpp:142">
<![LOG[No matching rule found for process 4712]LOG]!><time="14:22:00.452-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="3068" file="activeprocesses.cpp:65">
<![LOG[Creation event received for process 4260]LOG]!><time="14:22:21.022-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:254">
<![LOG[Process ID 4260 is for process C:\Windows\SysWOW64\DllHost.exe]LOG]!><time="14:22:21.122-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="processdata.cpp:142">
<![LOG[No matching rule found for process 4260]LOG]!><time="14:22:21.123-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="3068" file="activeprocesses.cpp:65">
<![LOG[Creation event received for process 3644]LOG]!><time="14:22:25.412-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:254">
<![LOG[Unable to collect process information as process has terminated]LOG]!><time="14:22:25.448-120" date="05-09-2014" component="mtrmgr" context="" type="2" thread="2424" file="processdata.cpp:168">
<![LOG[No usage will be tracked for process 3644, as failed to get owner info or executable file name 80004005]LOG]!><time="14:22:25.448-120" date="05-09-2014" component="mtrmgr" context="" type="2" thread="2424" file="processdata.cpp:288">
<![LOG[Termination event received for process 3644]LOG]!><time="14:22:25.448-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:292">
<![LOG[No active process found with ID 3644]LOG]!><time="14:22:25.448-120" date="05-09-2014" component="mtrmgr" context="" type="3" thread="3068" file="activeprocesses.cpp:119">
<![LOG[Termination event received for process 4260]LOG]!><time="14:22:26.054-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:292">
<![LOG[Termination event received for process 4988]LOG]!><time="14:22:35.001-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:292">
<![LOG[Termination event received for process 4712]LOG]!><time="14:22:36.865-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:292">
<![LOG[Creation event received for process 3560]LOG]!><time="14:22:41.995-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:254">
<![LOG[Process ID 3560 is for process C:\Windows\system32\DllHost.exe]LOG]!><time="14:22:42.095-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="processdata.cpp:142">
<![LOG[No matching rule found for process 3560]LOG]!><time="14:22:42.096-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="3068" file="activeprocesses.cpp:65">
<![LOG[Creation event received for process 6016]LOG]!><time="14:22:42.798-120" date="05-09-2014" component="mtrmgr" context="" type="1" thread="2424" file="swmtrmanager.cpp:254">

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    I am a novice when it comes to reports in SCCM.  Are there built in reports that can give this information or would I have to write my own custom reports, or is this level of detail not possible for SCCM to give?
    Any advice would be appreciated.
    Thanks!

    The most requested information can be found in the obvious reports about
    Software Metering (\Monitoring\Overview\Reporting\Reports\Software Metering).
    My Blog: http://www.petervanderwoude.nl/
    Follow me on twitter: pvanderwoude

  • Doubt About Report Software Metering

    Hello Guys,
    I create my rule about metering for SoftwareX and is OK, run with success.
    I have 2 computers(PC01,PC02) where I uninstall SoftwareX but when I run after 72hours Report: Computers that have run a specific metered software program ....still display PC01 and PC02 has SoftwareX metered.
    My doubt is I set Software Metering Properties for 45 days, follow:
    Will it take 45 days for PC1 and PC2 doesn't display more in my Report? Is this right?
    If isn't right, how I can fix this for doesn't display SoftwareX if was uninstall in PC1 and PC2? My hardware inventory run ever 24hs and 24hs.
    Thanks a lot.

    Correct it will take ~45 days for the data to be removed from CM12.
    Garth Jones | My blogs: Enhansoft and
    Old Blog site | Twitter:
    @GarthMJ

  • SCCM 2012 report/data for importing software metering rules..

    Hi, 
    I have a customer who would like to start using software metering. The plan is to create the rules manually, since I guess it would be overkill and/or have an huge performance impact to enable it for all...? We might be talking about 100-300 applications.
    To do it manually, a powershell script can be used for creating these based on a txt file containing the following information.
    Productname,  FileName,  OrginalFileName,  FileVersion
    The customer has then asked for a report/csv file showing these information for all .exe files, so they can pick what they want to have metered. The data amount will for sure be huge and unmanageable.
    Anyone has a good approach for this challenge? :-)
    Thanks in advance.
    Best regards
    Thomas

    The approach is to say NO, what they are asking for is huge in the range of 100,000 different exes, there is no way anyone will go the list. Instead, look at the build in report for count of installed software products and sort from largest count
    to smallest. Then create SWM rules for those applications that have a cost and not everyone has. Aka why would you crate a SWM rule for WORD or EXCEL? But it does make sense to create a rule for Visio or AutoCAD.
    Also why create a rule for two different version of Visio? Do you need it, why? Are you sure?
    Garth Jones | My blogs: Enhansoft and
    Old Blog site | Twitter:
    @GarthMJ

  • Run automatically several software metering

    Hi,
    I have 289 Rules in my software metering.
    I want to run automatically this reports "Computers that have run a specific metered software program" with each of my rules of software metering.
    I'm a dummies in SCCM Repports and SQL, can you help me please ?
    Thank You
    PS : Sorry for my English

    You could also create a custom report that will use a SQL cursor (http://technet.microsoft.com/en-us/library/ms180169.aspx) that enumerates all metering rules first and then runs
    the report you mentioned for each metering rule found.
    Torsten Meringer | http://www.mssccmfaq.de

  • Software Metering SCCM 2012 R2 - Firefox.exe

    We have software metering setup in SCCM 2012 R2 environment and it seems to be working well for most applications we have it configured for, with the exception of Mozilla Firefox. It's configured to monitor firefox.exe and for the version we are using
    the * so we get any version. We have Google Chrome setup the same way for chrome.exe and it works great. However when we run a report for Firefox there is no data. On a test system I have watched the mtrmgr.log and when I open Firefox, it says there are no
    matching rules. Am I missing something here, is there some trick to getting this to work for Firefox? Any insight is greatly appreciated. Thanks!

    Thanks for the quick reply. yes initially I had it set to "Any" for the language. I tried changing it to "English (United States)" to see if that would make a difference but it did not. I also tried browsing to "C:\Program
    Files (x86)\Mozilla Firefox\firefox.exe" and allowing the version to fill in automatically to 31.4.0 (rather than using the *) to see if that would make a difference but it also did not. Any ideas or suggestions? Thanks again!

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