Software Update Issue-After Leopard Installation

I installed Leopard yesterday and ran the first software update; everything worked OK; the first software updated included three updates: Remote Desktop Client update; iDVD update and Garageband update.
Today I tried to run another update and had this issue: while the Software Update is displaying a message saying "New software is available for your computer" there is nothing listed below and the install button is disabled! Then I went to the Software Update Preference and saw a message there saying Last Attempt Failed; error occurred while checking
Does anyone have the same issue while trying a new software update after Leopard installation?
I do understand there is another new update issued yesterday by Apple regarding login key
Grateful for any insight re this problem

Hi. I had the same problem after doing an erase and install of Leopard yesterday. When I go into Terminal (actually iTerm) and type "softwareupdate -l" (to list all updates), I see:
XML parser error:
Encountered unexpected EOF
Old-style plist parser error:
Malformed data byte group at line 1; invalid hex
This appears to be a problem with com.apple.SoftwareUpdate.plist, the property list for Software Update, but I'm not sure. If I type "find ~/Library/ -name '*plist' -exec plutil {} \;" to check all the plists, however, the Software Update plist checks out as OK. Furthermore, deleting that property list and rebooting to force the OS to create a new plist does not fix the problem. Weird. Now, if I type "sudo softwareupdate -i -a" to install all updates (change "-a" to "-r" to only install recommended updates), it works fine. I still get that same error when I try to run Software Update normally afterwards, but if I go to the preferences, all of the updates are listed under Installed Updates. So, I can get the OS to update automatically, but only through the Terminal. This is very weird, and I hope someone can shed more light on this situation.
Message was edited by: timocrates

Similar Messages

Software Update crashes after first update install after 35 pass Format.

Ok so I have a powerbook G4 1.67 and a G5 1.5. Both have been acting weird so I reformatted and installed tiger on both. The powerbook has its own install disk and the Desktop I use the store bought version of Tiger. I did a zero all data on the Powerbook and a 35 Pass Format on the desktop. Immediately after installing the first set of Software updates both systems independently and at different times wont accept updates. Software update crashes after showing what updates are available. If I uncheck 10.4.10 on the first update and then try to manually install 10.4.3 after the first software update and restart it goes to the second installation window and freezes. There has to be a bad update in Itunes or something. Does anyone know what Is going on? I am getting really bad conspiracy vibes about this considering were a week away from a new release.

If you haven't installed any third party software,
and are using a version of Tiger that is known to work on that Mac (system specific disks from other Macs do not work all the time),
then it sounds like you have a hardware issue with your machine which installing a new operating system won't help. An erase and install should eliminate bad preferences, bad cache, bad drivers, corrupt files, as long as nothing third party is attached the machine other than a display.
Third party keyboards, mice, and other peripherals can all contribute to problems. Displays won't contribute unless they are underpowered in their USB or Firewire ports for the peripherals attached through them (if they are Apple displays with USB and Firewire).

Keynote disappeared after leopard installation

I AM HAVING SOME SERIOUS DATA LOSS AND PROGRAM LOCATION PROBLEMS AFTER LEOPARD INSTALLATION.
I can not find my previous keynote application program , which was part of ilife08, where did go?
same thing with adobe files , every program is trial version after LEOPARD INSTALLATION.

Ahh, welcome to the wonderful world of wifi under Leopard. Maybe you weren't aware that tens of thousands of people have been having endless problems with wifi whilst using Leopard .... I just got back from holiday - full signal yet no internet. Connect using ethernet and there it is - working perfectly. The culprit? Apple's very own Airport extreme base station, the new one which I bought thinking my old one was on the blink - nope.
Meanwhile Apple have not said a word about this in the last 8-10 weeks of utter misery for countless people - not a sausage. Many people are counting on 10.5.2 fixing this. I say don't count on it. Remember to complain to Apple as it is their own software/hardware that is at fault here. Meanwhile, they introduce a ... wifi laptop.... ooh the irony.

Why does my system hang on a blank software update screen after I shut down?

Why does my system hang on a blank software update screen after I shut down the computer?
This only happened after my computer attempted to download security update 2013-003 version 1.
I have an iMac with a 2.16 GHz Intel Core 2 Duo running on OSX 10.7.5.
I repaired all disk permission, and then verified and fixed the disk.
My hardware diagnostics program gave all systems a green light.
After all this, the system still hangs.
This must be an operating system glitch.
How do I fix it?
If you tell me to reload the operating system, then I'll have to go retro with Snow Leopard.
All subsequent updates were purchased from Apple on the Internet and downloaded.

Cineast wrote:
If you tell me to reload the operating system, then I'll have to go retro with Snow Leopard.
All subsequent updates were purchased from Apple on the Internet and downloaded.
Not so. You use the recovery mode to reinstall Lion. Details in Recovery and About OS X Recovery. Also, see Computers using Internet Recovery.

Do I need to visit the Apple store since I do Not see the software update line, after going into setting?

Cannot locate the software update line, after going into settIngs on my IPad2. Did I miss something?
Help, need to upgrade to a minimum of IOS5
THANKS

You only have the option of you are already running iOS 5 already. If you are trying to update to iOS 5, you have to use iTunes on a computer to update the iPad.
Here are the instructions.
http://support.apple.com/kb/HT4972
Or you can connect the iPad to the computer, launch iTunes. Select the iPad under the devices heading on the left, click on the Summary tab and then click on Check for Update
You will only be able to update to iOS 6 now.

HT6150 Software update 10.9.2 installations last minute has taken now for 45 minutes

Software update 10.9.2 installations last minute has taken now for 45 minutes.
Anybody having same trouble?

I just had this happen to me too – hung on "Completing Installation" for over an hour on the 10.9.2 update. Got confidence from this thread to restart (and things also seem fine for me), but I've had bad experiences doing that with similar system updates, so it certainly makes me more wary of applying Mac OS updates than I should need to be. I definitely expect more of Apple.

Issue with Software updates and Magic Mouse installs

Having the same problem with Magic Mouse install as the Airport Utility Update
My machine: Mac os x; 10.5.8
My Problem: Got Magic Mouse for Xmas. Prior to getting download for Magic Mouse I checked for any software updates. It called for Airport Utility 5.4.2 and MacBook EFI Firmware 1.4. I ran the software update for each, started the install and received the message:
*The source media you are installing from is damaged. Try installing from a different copy of the source media or contact the manufacturer for a replacement.*
(When I hit OK; or what ever it asked me to do the window closed and then the Software Update window showed w/ the message:
An error occurred during installation) -Duh
This is a shared machine... I am not the administrator so I went over to the ‘administrator side’ and tried to install the update software.
It installed the EFI Firmware 1.4
It DID NOT install the Airport Utility upgrade. It gave the same message:
*The source media you are installing from is damaged. Try installing from a different copy of the source media or contact the manufacturer for a replacement.*
I then tried to download the Magic Mouse Download. Went to apple.com for download:
http://www.apple.com/downloads/macosx/apple/firmware_hardware/wirelessmousesoftw areupdate10forleopard.html
I got the download, then ran the install guide:
Intro/readme/license/destination select / installation type/installation
got to about 87% installed... and got the message:
Install Failed (yellow triangle):
The source media you are installing from is damaged. Try installing from a different copy of the source media or contact the manufacturer for a replacement.
What now?
I don’t understand how the source media can be damaged... it comes right off the apple site. Is there something on my end and if so WHAT?
Any help/direction appreciated.
Karen

I don't have a right arrow key issue but I do have a problem where the center wheel click option gets completely lost. I have hit set to use Expose all windows.
Well, I'll be going around just fine...the I notice I loose center wheel click. If I try and change center wheel click in System Center, then I'm really screwed. Then any thing I left click becomes selected and I have to drag it all of the place.. no way to release. I'll disconnect the usb receiver for the mouse.... a Logitech wireless laser mouse, MX 620.
I never had a problem until the Jan update, then the latest this week seems to have made it even worse.

Mac mini freezes after software update install in leopard

hello,
ever since i purchased my mac mini 8 months ago, it freezes when installing a software update that requires a restart. it seems to get through the whole process, but then freezes with the default galaxy desktop (even though that is no longer my desktop) with nothing else on the screen. i have even tried doing installs over night, but it is still hanging at the galaxy screen when i wake up in the morning.
unfortunately i did not deal with this when i still had my warranty and would like to avoid purchasing apple care.
any ideas? thanks so much!
joseph
Message was edited by: Joseph Hallaux

I have exactly the same problem. My mac-mini was purchased only a few months ago. I downloaded the most recent update recommended by software update. I don't remember everything that was in the update but it included several files providing support for various digital cameras and iphoto. My mac mini is frozen showing only a white screen.

Unexpected Error Occurred (error code -600) after Leopard Installation

Installed Leopard for the second time.
Everything seems to work fine, but after opening and then closing Mail, I'm unable to open it via the dock. Tried to open by selecting from the applications menu, and get the following message:
The operation could not be completed.
An unexpected error occurred (error code -600)
Same thing with Backup, Parallels too.
Shutdown behavior is odd. From the apple icon, shutdown doesn't work, everything goes away on the desktop, then the spinning wheel (not beach ball), then nothing. Have to power off to quit, can't be good for the hardware.
Any suggestions, or am I doomed to a clean install and reinstalling all of my applications? Thankfully I have a drive backed up with SuperDuper with 10.4!
Thanks for the help.

OK, I've got ContentBarrier X4 installed and this was the cause of my error codes and it looks like several - if not all of my installation issues with Leopard.
Apparently, perhaps with Login KeyChain update, it wiped out the ContentBarrier administration name, and on launch, it was likely blocking the applications.
First, install the Login KeyChain update (see Apple software download page).
Reinstalled ContentBarrierX4 http://www.intego.com/services/updates.asp (make sure to select ContentBarrierX4).
Open ContentBarrierX4 - you'll have to sign in as the administer. You may have to go into Preferences > Accounts > to make sure that you've got admin rights.
Once you logged in, exit, then reboot.
For the first time since installing Leopard, I can shutdown without a hard power off.
Salvation...

Software Update Issue - In dire need of NERD power...

Attempted to download Mavericks on my 2011 iMac (currently running on OS X 10.6.6)
App Store returned the following error:
We could not complete your purchase.
OS X can't be installed on Macintosh HD because Mac OS X version 10.6.8 or later is required.
Choose Software Update from the Apple menu to update Mac OS X.
Not a problem, I thought. I chose Software Update from my Apple menu to update Mac OS X and began downloading Mac OS X Update Combined (10.6.8 v1.1) which maintained a good and consistent rate of 10 MB/sec download speed...
...only to hang abruptly at 655 MB of 1.09 GB
Roughly 30 seconds later I receive the following error:
The update "Mac OS X Update Combined" can't be saved.
Software Update can't connect to the update server.
Make sure you're connected to the Internet, and then try again.
To be clear, I'm familiar with issues regarding and related to TCP/IP protocols, firewalls, open/blocked ports, etc.
I made sure that I was connected to the Internet, and then tried again.
The download progress stays put at 655 MB of 1.09 GB, then returns same error.
At which point I decided it might be a good idea to delete the partially complete download and start over. An Apple Support article directs me to /Library/Updates where the partially complete package parts are temporarily stored and I move them to the Trash.
Every single time I try starting the download over (due to what I suspected might be an connectivity issue that I somehow missed) it always went the same:
Download starts, coasts as 10 MB/sec, hangs at 655 MB of 1.09 GB, and returns the same error.
I thought it was odd that it would always hang at the exact same spot so I checked the /Library/Updates folder while the download was active. The package is downloaded in parts and it would always freeze after completing part10. For testing purposes, I duplicated the part10 file and renamed it as "part11" to see if the installer would recognize the dummy part--AND IT DOES! The download happily chugs past 655 MB and continues to write part12. Obviously, this did not solve my problem because once the download finished it could not compile the parts due to the real part11 being missing. It did, however, at least reveal what the problem was: the server could not retrieve that one specific file, part11.
Sadly, I'm at a loss as to where to go from here. As far as I can tell, it doesn't seem to be a connectivity issue on my end--if anything, Apple servers are the one with the issue--maybe a corrupted file? All I know is that I've pretty much exhausted all the options in my head and this is my last resort: posting on the Apple Support Communities (not that there's anything wrong with posting here, I just don't expect a genius to pop out of nowhere with a solution in hand).
p.s. my apologies for the lengthy post, I was trying to be as thorough as I could in order to alleviate as much back and forth one-line question and answer posts to save everyone some time :b

Yeah, I actually tried going the manual way not too long after my original post and unsurprisingly, the download would go smoothly only to halt at a certain point again. In fact, I tried downloading not only the MacOSXUpdCombo10.6.8 but also MacOSXUpd10.6.8 just to give it a try and that too halted during download.
The most perplexing part is that these download errors exhibited the EXACT same issue of halting at a very specific point. To be doubly sure, I tried downloading multiple copies of the same file at different times with some overlap during the download times (basically started two downloads of the same copy a few mins apart and I got these results.
try#3 - MacOSXUpdCombo10.6.8 - stuck at 232 MB of 1.01 GB (kept open in Download window for reference)
try#3 - MacOSXUpd10.6.8 - stuck at 430 of 454 MB (kept open in Downloads window for reference)
try#4 - MacOSXUpdCombo10.6.8 - stuck at 232 MB of 1.01 GB
try#4 - MacOSXUpd10.6.8 - stuck at 430 of 454 MB
try#5 - MacOSXUpdCombo10.6.8 - currently chugging at 61.9 of 1.10 GB, but i'm pretty sure when it's going to stop...
Come to think of it, whenever I tried to update games like "League of Legends", or download/update a Steam game I always get stuck at 33% or 99% respectively. Most recently, I bought "FFXIV:ARR" as a digital download and I haven't been able to get past a very specific point in progression for the game client download as well. So in contrary to my first assessment, it most likely IS a problem on my own end but these "symptoms" seem very clear and specific, I just can't pinpoint the problem. I don't have "connection time-out" problems when doing downloads on my work network, only at the guest house where they assign me a TCP/IP configuration for internet connectivity (which also severely hampers my ability to troubleshoot). On the other hand, P2P is just fine but I suspect that's because it doesn't require a contiguous download.
TL;DR
Large downloads/updates over one specific network (assigned TCP/IP) always hang at specific point in download completion. Internet connectivity for browsing is fine, P2P downloads are fine.

Software-Update doesn't run Installations anymore

Hi there,
after I installed Snow Leopard, a few days later a wanted to update to iTunes9 and the new securitiy update. The software updates finds all the updates and the are listed on the screen but when I press install and accept terms and conditions nothing happens anymore. The list with the update to install remains on screen. Even when I want to reinstall Snow Leopard from CD no installation will start. Anybody else with similar troubles? What to do???

A fix I recently saw, posted by V.K., pertains perhaps only to those using custom keyboards. On the other hand, it may be more general. If you are not using a custom keyboard, then the possible fix should not do any harm. Here it is.
Set your keyboard to the standard US layout if not already done. Then, delete this file: /users/username/Library/Preferences/ByHost/com.apple.HIToolbox. Next, log out and back in. Then try installing whatever you have been having problems with.

Computer won't start properly after Leopard installation attempt

Yesterday I tried to install Leopard 10.5.6 on my G5 (currently running Tiger 10.4.11) and ran into a ton of problems. First, a message came up preventing me from upgrading without erasing my hard drive. I decided to quit the installer and back up my drive before erasing it, but after trying to start up again on my main disk, the computer will no longer get past the Apple logo screen. It stays that way for several minutes, and the computer revs and revs until it's at max RPM, then the computer just shuts off. I can't access my data to back it up.
I did some internet research and tried started up from the install DVD again (which still works) and tried to repair my disk using Disk Utility. This didn't work and an error message came up: "Attempted to Repair Disk, attempt failed. Invalid Node Structure, Volume Check Failed. Error: The underlying task reported failure on exit."
If anyone has any advice I would be VERY grateful, I am hoping to not have to have the computer repaired as I already have my other Mac out of service as well and the cost of repair has been high. I need to back up some important files before I update to Leopard, is there any way to do this while starting up from the DVD since my Startup disk doesn't work now? What happened??!!!

Is it possible that the piece stuck in the audio jack has resulted in turning off the internal speakers?
I would say that the Leopard installation is not 100%. Sometimes this happens. Or you may have a piece of software installed that mutes the speakers, and it needs to disable that. If it's not the latter, then I would erase the hard drive and reinstall from scratch. If that's not feasible then you can do the following:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

Checking Software Updates Issue

Just received my new Playbook. Trying to set it up and have run into a problem - Cant get past checking for Software updates. Error message appears that states: Cannot activate tablet - 3001 Please try changing your settings.
When a try to change settings it only takes me back to the WiFi screen.
Any help will be appreciated

schm1tty wrote:
I just got off of the phone with RIM and after bitching about their troubleshooting (I am a networking professional and they keep trying to say that the wifi network is the issue, BS, my network is better than perfect) but I had my ticket escalated and I have a method for manually updating the Playbook using the Desktop Management Software.
First go download the Blackberry Desktop Management software. Here is a US link to the software:
http://us.blackberry.com/apps-software/desktop/
*NOTE* When you first plug your playbook into a computer it will automatically want to install the BLACKBERRY DEVICE MANAGER which is different from the BLACKBERRY DESKTOP MANAGER. *NOTE*
Once the software finishes the installation and the computer restarts, open the software. The software will take a while to open but once it is open you should see a screen that says something to the nature of plugging in a blackberry device.
*NOTE* THE PLAYBOOK HAS TO BE TURNED OFF FOR THIS TO WORK. I WILL REPEATE MYSELF, THE PLAYBOOK HAS TO BE OFF FOR THIS TO WORK. *NOTE*
Connect the turned off playbook to the computer using the included USB cable. (WHEN I FIRST PLUGGED IT IN IT HAD TO INSTALL MORE DRIVERS, JUST FYI) Once the tablet is connected a window should come up saying that the software could not communicate with the device and you have three option at the bottom of the window: Try Again, Update Software, and Cancel.
I was told on the phone that pressing the Update Software button would force an update to the device through the computer and this would in turn bypass the issue with connection the device to wifi to download the software update. I am in the middle of downloading and installing the update right now and everything seems to be going fine for me. Wish me luck and I hope this helps!!
so how many times are we gonna see your postings. do you really have a playbook?
Be a Shepard and not an iSheep.

HT3669 Xerox Phaser 8560 Driver - Apple Software Update Issue!

A long story that I'll attempt to condense.
I have a XeroxPhaser 8560 printer connected via ethernet and router to an iMac (OS X 10.7.5). It's worked perfectly for a couple of years but just recently I've been unable to print due to one of the following messages 'printer not responding', 'unable to find printer' or 'printer not connected'. The printer itself seemed OK (successful test prints on start-up) and I undertook network tests with the printer was easily found. After numerous restarts and reading troubleshooting guides the cause was a complete mystery to me.
I called Apple Support and the guy I spoke to was very helpful. We went through several proceedures with no success until he asked what driver was showing in System Preferences to which I stated 2.0.14. He was surprised as the manufacturers recommend driver was 2.0.13. Initally I thought that I must have downloaded the wrong version from Xerox or indeed Xerox updates were incorrect. First off I downloaded the correct 2.0.13 driver from the Xerox site. Deleted all printers/scanners from System Preferences (Print & Scan) and trashed the Xerox folder from Library>Printers.
After a restart I went back to System Preferences, found the printer on the network which not surprisingly generated a message 'printer software not found, do you want Apple to update this' (or words to that effect). Although I had already downloaded the driver I figured the Apple update might be a better option - wrong! The Apple update reinstalled 2.0.14 again and according to Apple's list of printer drivers this is their recommendation in complete contrast to Xerox's recommendation. Although I can't be 100% certain I'm pretty sure my problems started when I did an Apple Software update. If this is the case it amounts to Apple knocking out every Xerox 8560 model in the world as users run software update – quite a serious issue I suspect!
OK, so I go through the same proceedure again but use the driver I downloaded from Xerox with the same problem reoccurring. I'm sure I'm clearing out the old driver and I'm restarting iMac, printer and router. I'm at a loss as to what to try next so any suggestions would be welcome.
In the meantime if you own a Phaser 8560 I strongly suggest DO NOT USE APPLE PRINTER SOFTWARE UPDATE. I don't know about other Xerox models but after the frustration and many lost hours I've experienced I suggest 'if it ain't broke don't fix it!'.

OK. Here is something that works. So far. The last 30 minutes or so. Based on several long chats with Apple reps and all sorts of tries.
The short version is: Re-install Snow Leopard 10.6, and then go back to 10.6.2.
We’ve done it to two iMacs and it seems to be working. Note: 8560 connected via USB to one machine and “shared” with a second iMac.
How to:
First, turn off automatic updates. Apple>system preferences>software update.
That’s to keep you from automatically upgrading to 10.6.3 in the future until Xerox/Apple fix this problem.
Install Snow Leopard from CD. Check to see if it worked. On one of our machines we had to boot off the CD to get 10.6 to re-install. On the other machine we did not have to boot off the CD.
Lots of whirring and buzzing here…
Upgrade to 10.6.2.
Download is here : http://www.apple.com/downloads/macosx/apple/macosx_updates/macosxv1062updatecomb o.html
Delete, then add back the 8560 printer: Apple>system preferences>print and fax> click printer, hit minus, delete, then add back. Not sure this in needed, but won't hurt.
You might need to flush the printer’s RAM as well. Can do that from the panel on the front of the printer. Not sure this make any difference, but can't hurt. We’ve also had a problem with printer taking itself offline, but don’t know if this is a related problem or not.
Thanks to Andrew at Apple support for reminding me how to boot off the CD.
Hope this works. Please remember I am not a Mac expert. Just a guy who’s trying to figure out this problem. You may want to talk to Apple yourself first before trying this.
Message was edited by: ltcjcw

Major Sync and software update issue with windows 7 and iphone

Loved my iPhone 3g and love my 4.0! My only concern is syncing and software updates are sporadic.
When I first purchased and sync'd my 3g on my laptop, that I had since 2005 w/XP home 64bit, it would constantly (1 out of 5 times) show phone was disconnected and could not sync. Purchased a desktop, 2009 w/Vista 64bit (same issue mentioned continued) then upgraded to windows 7 64bit (same issue mentioned continued).
Both pc's are authorized and contain the same apps and software. I went through all trouble shooting steps (authorize/deauthorize, phone hard boot, sync w/airplane mode on and/or off, uninstall and or reinstall iTunes, etc...) when both phones would brick after software updates on both pc's.
The last software update 4.0 and most recent 4.2.1 went well on laptop with XP and no longer shows sync issue. The problem continues on the windows 7 and backup has completed successfully 3 times.
Long story short, I have to pray the laptop never dies because iTunes, syncing and software updates on XP works now! The problem with software update, backups and syncing persists on windows 7.
* I was able to apply 4.2.1 software update on XP and then connect to windows 7 to sync and backup successfully. I then disconnected/reconnected iphone to windows 7 and problem happened again, unable to sync phone was disconnected error message.

I've had my new pc for over a year, never had any probs syncing my iphone (then a 3G but now the big 4!)
I went to sync updates to Apps and a couple of tunes I had downloaded straight to my phone only to get an error message 'iTunes has stopped working - windows is checking the problem' followed by another messaged telling me there was a problem causing the program not to work correctly. Windows will close the program and notify me if a solution is found'
Well..... I have NO music on my iPhone and every time I try to sync, the same error messages come up and the bloody program shuts down....

Software Update Issue-After Leopard Installation

Similar Messages

Maybe you are looking for