Someone hacked my account and used my $50.
Someone hacked my iTunes account and used all my $50 except like $0.65 and I would really like it if Apple could replace my money.
http://www.apple.com/support/itunes/contact/
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Someone hacked my account and charged my skype cre...
Someone hacked my account and bought a subscription for Egypt. When I discovered that I cancelled the subscription and disabled auto-recharge system. How can I have it refunded - $39.99?
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How do I unlock mac? Someone hacked my account and I wiped my device from iCloud, and now I ask for a four digit code ignition Mac. How do they proceed in that way to unlock my Mac?
Settings>general>resets>erase all content and settings.
That will put it back to its out of the box state. Set it up with your own apple Id. -
someone hacked my account. Put her email like an alterante email and changed the security questions
Take your phone (or whatever hacked device you believe you have), with proof of purchase receipt to your local Apple Store and see if they can help.
Pete -
HT201303 What if someone hacks my account and buys apps without my permission
Hello, I was just resetting my itunes password because I simply forgot it. I'm suprised it was quite easy... a little too easy.
All you need to have is a know someones email address and password attached to a itunes account and sneak around it. Reset the itunes password with it and buy loads of crap that I will never otherwise buy. Only to see a large bill on my credit card soon after with their ios device.
Is there any security measures to prevent this or get my money back if my itunes account is hacked and garbage apps purchased?All you have to know to get into any online account, except for a very few, is the ID and password, so the iTunes Store is not particularly unusual. You need to take the same precautions you would with your bank account; make your password difficult to guess, change it regularly, don't use the same password on the iTunes Store that you use elsewhere, and don't give it to anyone else.
As to resetting the password, for someone else to do that, they would also need either to have hacked your email account so as to be able to receive the reset email or know the answers to your secret question, so it's not all that easy.
If you have a better idea about how Apple can provide better security, though, you can submit it to Apple here:
http://www.apple.com/feedback/itunesapp.html
But if you're really worried, don't keep your credit card information stored in your account. Remove it whenever you're through purchasing.
Regards -
I think my daughters account was hacked and the resuce email and the security questions were changed. PLEASE HELP
Many Thanks,
AlexAll you can do is contact iTunes:
Contact iTunes -
My account seems to be hacked for I have over $200 in charges on my credit card that I didn't create - how can I get those stopped or cancelled and my money back?
I had this happen, itunes won't do anything. You have to claim it through your credit card and change your itunes password. I was able to cancel some pending orders but itunes support was not able to help at all. It took them three days to respond. I was also able to change the shipping address on an order and send it back.
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help
Go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to the iTunes Store.
Regards. -
Someone hacked my computer and set up a new administrative account by re-registering my computer. I can not access this account nor delete it. How can I fix this and get my computer back to the way it was? And also prevent this from being able to happen again. I have the link the kid used (http://www.ihackintosh.com/2009/05/how-to-hack-the-user-password-in-mac-os-x-wit hout-an-os-x-cd/) Apparently he used hack 2. HELP PLEASE!
Not sure why you can't delete that account. If you have admin privileges, you should be able to. Sounds like you only removed the Home Folder for that account.
You should highlight/select the account you want to remove and then click the minus button. Might need to unlock the padlock with your admin password.
Have a look at these articles from Apple, if necessary.
http://docs.info.apple.com/article.html?path=Mac/10.5/en/8235.html
http://docs.info.apple.com/article.html?path=Mac/10.5/en/8162.html
http://support.apple.com/kb/DL1399 -
How do i stop someone from hacking our accounts and we never know they do it?
My girlfriend and I have been struggling with her ex. He knows anything we talk about and gets pics that we send to each other or to other people. Somehow he logs on to both of our accounts and uses verizon messages to talk to other people then he screenshots the messages and sends them to her trying to get her to leave me. He made the mistake and told someone that he has a friend that works in verizon and he gets all of our messages? How is this possible and how can i stop it? The PA state police cant do anything about it and it needs to stop. He knew i left my housr yesterday and came here when she was alone and forced himself into my house. Anyone with any information on what to do please help me out before i go postal and go into the verizon store and figure out who it is.
I agree with Elector. If a VZW employee is giving out your account information to a third party they will surely be fired and prosecuted. VZW can easily find out who it is since the system tags the account when it is accessed by an employee or agent of VZW. If he forced his way into your home and you can prove it then the police should surely be involved.
I would also get a restraining order. Doesn't help much but it is something. Then once you can prove contact that violates it he will be arrested.
First change your passwords on everything. Even though VZW Message+ is great I would also stop using it because if he accessing your messages online then another app will not allow this. Plus a computer expert should be able to track the ISP of the messages sent from the internet and that would be proof of his violations. -
Someone has hacked my account and changed my security questions. How do I change these questions to my own security questions and answers?
Contact the ExpressLane at: https://expresslane.apple.com then iTunes and iTunes Store and see if they can help. You might also try http://www.apple.com/support/itunes/contact
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Someone accessed my account and purchased an app using my credit card. Can I cancel the purchase and charge to the card?
Change your password.
Alert your credit card company. Discuss reimbursemetn with them.
You can let itunes support know by clicking Support at the top of this page and then clicking the link under Contact Us. -
Password reset - someone hacking my account?
I keep getting notified that my password has been reset. Is someone hacking my account?
Just sign put of that account and into yours.
This is covered in the manual:
iPhone User Guide (For iOS 4.2 and 4.3 Software) -
I just turned off Find my iPhone after hearing about the hacking in Australia. I got an email from Apple saying: your Apple ID and password will no longer be required for someone to erase, reactivate, and use your iPhone. Does this mean that anyone can have access to my iPhone? I still have to put my passcode in.
What that means is the activation lock does not operate if you did what you said you did. Bottom line, turn it back on. That will then require anyone trying to use the device to have yoru Apple ID and password.
Barry -
I recently started my apple I'd account and used my wife's bank card for payment info. I then loaded $75 from iTunes gift cards on the account. I was able to make in app purchases, now its telling me to contact iTunes Store support to complete now? Help
Do what it told you to do.
Contact itunes support
http://www.apple.com/support/itunes/contact/
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