Spoke with APPLE SUPPORT about iWeb1.1

I contacted Apple support about the problem with iweb 1.1. Basically, I informed them of the discussion board and specifically to all the posts with the error messages. Seems like this was news to them. However, the support staffer was going to get it to the iweb engineers or at least make sure that they were aware of the problem(s).
Like many of you I have had trouble with the publication of my site. Let's hope Apple is now fully aware and will let us know soon what is going on.
All we can do now is keep informing Apple of the situation and wait.
imac g5 Mac OS X (10.4.6)

I contacted them by the iWeb support form on their site 2 days ago and just got this back:
Apple is investigating an issue that can cause some to receive one of the the following alerts when using iWeb 1.1 to publish to their .Mac website:
- Unable to read your iDisk quota
- An error occurred while publishing file "[filename]".
- .Mac account credentials validation failed for account "[member name]"
We apologize for any inconvenience, and appreciate your patience as we investigate. We will email you again once we have more information regarding this.

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HT5312 Spoke with Apple "support" today about the Security Questions that R blocking us from using i-Tunes. The guy told us to just keep GUESSING his answers. How can U guess answers to Questions that U NEVER answered. Now he's locked out for 8 hrs. :(

We spoke to Customer "support" today, as we can't use i-Tunes for a new i-Pod gift for Christmas. The reason this iPod was bought is because he can no longer upload i-Tunes to his old one because it's a Ver. 3 and it demands you upgrade it (which we tried numerous times before getting into one of these chat rooms and discovering that the iPod 3 is not compatible with the upgrade!! Really makes them all a waste of MONEY. Not happy.
Anyway, the "ADVICE" from the Apple "support" guy was to just keep guessing the answers to the questions. WHAT! He never answered them before, they weren't necessary before, so how can he guess the answers, to questions that were non-existent when he originally created his ID??
Does anyone have any advice regarding this, as I think he has already attached his credit (also a gift) to his ORIGINAL ID, so even if he creates a NEW Apple ID, he will lose that Credit. So furstrated right now!

I assume that you don't have a rescue email address on your account ? How did you contact support ? You should be able to contact them in your country via this link and they should be able to reset the questions : http://support.apple.com/kb/HT5699

So, about a week ago my macbook pro started having lots of issues: wifi connectivity, slow performance, sound issues, spotlight wasn't working. After going through the issues with apple support, they decided the best course of action was to erase it...

So, about a week ago my macbook pro started having lots of issues: wifi connectivity, slow performance, sound issues, spotlight wasn't working. After going through the issues with apple support, they decided the best course of action was to erase the hard drive and do a reinstall. Since I have a recent backup this seemed like a good enough option. They were kind enough to send me a copy of the snow leopard disk to do the install since we couldn't get it to complete through the disk utility. Not sure why, since it says we are fully connected, it just never completed.
Anyway, so now that you have the background here is the new issue. The macbook pro keeps spitting out the disk I'm trying to install from. Disk utility and using the 'Startup Disk' function from the apple menu doesn't read the disk.
Can anyone suggest a solution to this vexing problem?
Thanks in advance.

Jeremy.Laurin,
have you tried agb76’s approach here?

ICloud down second day in a row - - spoke to Apple support - -they have no clue about what is going on

iCloud down second day in a row -- spoke to Apple support - - they have no clue what is going on OR when the problem can expect to be resolved.

Hi raulraghav,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

I keep getting emails for another user; can't seem to contact Apple support about this

Hi there,
I keep receiving emails for someone called Amanda to my email address. These are not spam emails; it seems like someone called Amanda is signing up to reputable websites using my email address. So far, Pinterest, Educreations and a women's magazine have sent me emails to confirm my membership. There doesn't seem to be anything suspect going on: they're all respectable websites, and they're always addressed to Amanda. I was also receiving confidential emails from a legitimate business with invoices etc. a while back.
I'm confused as to what would be the cause and/or point of this. It seems like a very benign way to spam/scam somebody. Is it possible (I feel ridiculous even asking this) that emails can become crossed like telephones? I know, I know, it's a stupid question.
I'd like to contact Apple Support about this, but I seem to be going round in circles on the website. Unless I have AppleCare (mine is expired) I can't seem to get in contact with anyone. Can anyone help me or point me in the right direction?
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You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

Problem with apple support , help me plz !! don't remove my thread plzz

hello all first of all please accept my apologies for my bad english language .I'm an American who lived outside of America since childhood. i hope you understand me . i am one of the apple fans that many times i contact with apple support team for solving my itunes problems, some of supports were great But on other side there are many employee in the apple company that they just give us some PREPARED answers without thinking about what i ask them !
i want to report my problem here to get rid of those useless persons and ofcourse those weak answers in the apple company. before of explaining my problem , let me tell you a short thread:
some months ago i bought one microsoft XBOX live CODE to charge my LIVE account , i bought that from a retail store at France. Code was redeemed before i buy that , that was obvious that seller had decide to scam me with a used voucher ! and he did not accept my words and he just needed proof. so i go to microsoft.com on support section then i start talking with online chat support
please help me to solve my problem , please tell me that how i can report some one on apple?
<Edited By Host>

hi bleach i explain whole the story in the post 1 but the forum moderator removed that and this time he EDIT my thread.
i bought 3 iTunes code and i want to know the date and time of redeeming, this issue happened to me manytimes in the past and each time apple support answered me with the time of redeeming of the code.
but some times some persons in apple support they don't help me and they don't give me date and time of redeeming ! and they just give me some prepaid and Irrelevant answers.
all i want to say is that many persons in apple are useless really, and we have report their weak support.
yes you are right we are all users but what we have to do when a bad person support us on the apple ?
yourself just send me a link for this matter :www.apple.com/support/contact
what i have to do on that link ?
where i have put my complaint ??
hey peoples , many support persons in apple have no any Creativity to solve our porblems . what we have to do againts of them ??
many times apple support employees tell us "I do understand how important it must be for you to know the details, but I do apologize as I won't be able to provide any more details regarding your concern."
is it giving the date and time of redeeming so hard? Why he/she can't give me more details regarding my concern BUT others can do ??

How do I review a conversation that I had with Apple Support Chat?

Hello. Today I used Apple's Support Chat to clear up some confusion that I had. The staff member I chatted with was extremely helpful and walked me through the steps needed to address my problem. After the chat ended, I was directed to a survey of my experience (which I filled out). I was told that I would be sent a transcript of the chat, but have not yet received one. How long does this usually take?
The staff member provided useful links in the chat, and I was hoping to review it so that I can follow the links to the products I need. Is there a way to look up old chats or request a transcript? I have the case serial number, but when I look it up it does not display the conversation that I had. I thought that after I filled out the survey that it would bring me back to the conversation to look over, but it did not. I created a Support Profile hoping to find the transcript but had no luck. Now I am not sure what to do because I cannot recall all of the steps that were suggested.
Please help! Thank you in advance.
Jocelyn.

Hello K Shaffer,
Thank you for posting a reply. I followed your advice and began a new chat with Apple Support, even though it was a bit time consuming. The staff member I spoke with was able to review my old chat and gave me the information I needed from it. She also e-mailed me the transcript of our chat, which the first person I talked to did not do. She said that one can request previous chat transcripts by going here,
http://www.apple.com/privacy/contact/
selecting "privacy issues," and filling out the form. It would probably be faster to chat online with Apple Support like I did, but this is just another way to receive a transcript if you were not e-mailed one or accidentally deleted it.
Thank you for your help!
Jocelyn.

I am not happy with apple support

MacBook Pro (13-inch Early 2011)
Serial number C0*******H2H
I bought apple MacBook pro 2011, One night I put my MacBook on standby mode when I wake up in morning it's power is off, not starting at all I tried all the things but still it is not working.
But I thought apple can help me to solve this issue as I spent lot of money for this product and also buy 3 years protection plan in advance to make sure if I got any issue then it will be taken care of by apple.
When I go to service station they told me your unit is tempered and we are not sure you cover in apple warranty or not, I am totally surprised, yes I try to change my Hard disk and RAM as I want to use SSD and more RAM, but I did the same thing with my other laptops as well but nobody told me your unit is tempered.
I try to explain this to service station but they speak in very rude way and told me unit cannot be covered in warranty.
After a long discussion they are agree to talk with apple but within two days they reply same thing, I feel like cheated as when I bought mac book they told me just buy this protection plan and forget everything.
Me and my company using a lot of apple products and we believe in Apple support that’s why we spent a lot of money on apple products but now I have to think again and reconsider my decision as other companies giving us a very good offer.
I am also thinking to return back my all apple products and recommend to my company not to buy anything from apple in future, because now apple is not an extra ordinary company.
I am very sorry to say that now it is not important for me, you repair or replace my unit, because I do not know I can believe on apple product or not.
Regards,
Nitin Sharma
(Business Manager IT)
<Personal Information Edited By Host>

Yes I also think replacing RAM and hard disk not void the warranty, but I got this reply from service station they do not want to share anything they talk with apple support, we told him At least give us proper reason but they repeated same thing again and again, if you cannot give solution then you must tell reason to customer.
And one most important thing why I should by Apple protection plan as it is not covering this very simple problem, I think it is totally wastage of money, Other companies service center and support is more reliable then apple. When I ask them OK it is not cover in Warranty could you tell me how much repair cost, they told me it is about 1000 $, by the same you can bought a new Macbook, that means only one part cost is equal to new mac then all other things in Macbook is free ?
And you told me you know only one side story, Yes it’s true but I think Apple is not audit their service stations, they never check Is service station people helping the customer or irritating the customer.
<Edited By Host>

I have tried with my ipad air and a friends ipad to mirror the contents to a samsung smart tv via appletv and cannot either to work.I have spent over 2 hours today on live chat with apple support with no resolution.Any ideas please?

i cannot mirror from ipad or ipad air to a samsung smart tv via appletv.Any ideas please?

I have tried with an Ipad Air and Ipad using Op System 8.0.2 to mirror their contents to the screen of my Samsung Flat Screen Flat TV via the latest make of Appletv.I have spent over 2 hours going through all settings etc with Apple Customer Service Live Chat.They cannot find or replicate the problem and says it is all working fine.My TV screen displays, when i go into mirroring, "ready for connection - on your device launch Allshare Cast".Nothing happens although i have agreed with Apple Support that all settings are on and are correct.Can anyone help please, as Apple Support cannot?

TS1292 Hey, im facing a problem while im using the purchesing , its showing me that: contact with apple support itunes???? Please help

Hey, im facing a problem while im using the purchesing , its showing me that: contact with apple support itunes???? Please help

Use the link below to contact iTunes support.
http://www.apple.com/emea/support/itunes/contact.html

How to contact with Apple support in Viet Nam? The phone number 1-201-2088 is unavailbe.

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How can I get a log of conversation with Apple Support Chat ?

How can I get a log of conversation with Apple Support Chat ? Case ID: 52****250
<Edited By Host>

The only way I know of is to copy the entire content of your chat window (while it is still active) and then paste it into a text document (or, if it is short enough to fit the window without scrolling, take a screenshot). Once you terminate the chat, the record is gone (as far as I know).

How do i get a live chat with apple support with no phone

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Go to:
http://www.apple.com/support/contact/
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Why is my serial number for iPhone 3GS not accepted with apple support?

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You need to contact Apple for the answer to that question
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http://www.apple.com/contact/
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Installed Yosemite om my MacBook Air, resulted in no Sound at all. No input devices no output devices. What can do? Have had 2 meetings with Apple support with no results.

Recently, I installed Yosemite on my MacBook Air. After that I had no sound. Not even the start up chime. In Sound preferences there are no input devices and no output devices. I have had three meetings with Apple support with no results. Can anyone help? This seems to be a regular problem.

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Spoke with APPLE SUPPORT about iWeb1.1

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