States eprint job has been received but never prints but will print my daily comics.

ok, my printer will not print my pics from my phone, but has before. I send the pic to the printer, my email states that the eprint has been received but the printer never comes through to print. I looked on the HP site and it stated that the eprint had failed, does not explain why and I cant contact anyone to ask for tech support. I have my printer set up to print my daily comics, that it has no problems printing. I have printed off several pics from my phone off this printer, however after the first few days the printer decided what it wanted to print. Some would come through and some wouldn't. Also I put in a memory card from a camera to print pics and it refuses to read it, any memory card. I have even tried the memory card from my phone in an adapter and it still will not read. Please if anyone knows how to correct these problems please help me!? Im really thinking about returning this printer. Thank you

Did you get your problem solved?
If not, I may be able to bring it to the attention of someone that could help you.
I work on behalf of HP.

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States eprint job has been received but never prints but will print my daily comics.

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