Student charge without premium

I was signing up for Spotify premium student on my phone. I entered my credit card info first and was then directed to upload proof of my student status, which i didn't have with me, so i planned to go back later and upload proof, but spotify already charged me for the student subscription but i cannot access it as such. Please help.

Hello & welcome to the community!
I'd reccommend you to contact support here so they can help you sort out what's happening.
Explain them what you just explained here.
If you receive an automated email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually answers within 24-48 hours.
Hope this helps! ♫

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I was charged for Premium and also student discount. And also $1.09 was charged on my card 3 times

I was charged for Premium and also student discount twice. And also $1.09 was charged on my card 3 times. I do not understand any of this! Please help me? Basically I was charged $25.15 ?

Hey there and welcome to the community!
I suggest you use this online contact form. When you get an automatic email sending you to the community, make sure that you reply back to that so you get in touch with one of the staff. You should hear from them in 24-48 hours.
I hope this helped and if you need anything else, just let me know!

Zen micro photo charging without

How do I charge my zen micro photo using USB without XP? I tried charging using my office PC running Win 2000. I left it plugged in for 8 hours and my battery level never increased.
Any suggestions?
Thanks
OZ

I tried switching to mass storage mode, plugged to USB (with Win2000), waited ~2.5 hours and no increase in battery level. Thanks for the suggestion, but it is annoying that my ZMP does not have support for Win2000 in the first place, but now it can't even charge without XP.
Creative!!! Here are some suggestions
. Windows 2000 support.
2. USB charge capability with at least Win2000.
3. New software to manage files and playlists already on the ZMP.
I still have another week to return the ZMP, but it looks like I'll return it.

How can I view iTunes charges without having iTunes?

How can I view iTunes charges without having iTunes?
Unless you have iTunes installed. I cannot find a way to see details about charges to my account.
I understand that a confirmation email is sent after each charge, but unfortunately I delete those.
Apple has to implement an easier way for people to track details of charges without the need of iTunes, since most people do not connect or depend anymore of iTunes and only use (OTA) for registration, updates, iCloud restore, etc.

Sorry, but other than the receipts, the only way to view the dates and costs of a purchase are by using iTunes ona computer. If you want to make suggestions to Apple regarding a different method, you can use their feedback pages:
http://www.apple.com/feedback
Those people who do not arrange access to iTunes are taking a big risk with their purchases, since without backing up to iTunes on your computer you're at the mercy of the app and content owners who can remove items at any time. This has happened on numerous occasions, and if that happens, redownloading that item will no longer be possible, leaving you with no recourse should you inadvertently or deliberately remove the item from your iOS device.
Regards.

Je veux télécharger Web Premium CS3 sur un nouveau disque dur, ça ne fonctionne pas. No de série : 1

Je veux télécharger Web Premium CS3 sur un nouveau disque dur, ça ne fonctionne pas. No de série : <serial number redacted by mod - kglad> Comment faire ?

if you follow all 7 steps you can dl a trial here: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
and activate with your serial.
if you have a problem dl'g, you didn't follow all 7 steps. the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

Wired Magnetic Charger without Dock

Hi Sony Users, recently I bought wired Magnetic Charger without Dock from an online shopping portal. It just looks like an USB charger, except the fact that instead of USB pin, its magnetic one (it doesnt have a Dock). I just want to know whether this product is genuinely from Sony. Because in Sony website, under accessories section - I couldnt find such kind of product and the product came in Genuine Sony Product package.

They work just as good as the magnetic dock, although, I've read other user's comments and its a hit on miss

Why was I charged for premium when I canceled before my free trial was up.

Why was I charged for premium when I canceled before my free trial was up. It shows I have the free version in my prayers file yet I was charged almost 13 dollars. I do NOT want premium and I shouldn't have been charged for it

Hello & welcome to the Community!
You say you've been charged almost 13 dollars right?
It seems like you are subscribed to Spotify through the in-app payments.
Your subscription is being handled by Apple.
You'll need to cancel directly from the App Store in order to stop getting charged monthly.
Just follow these steps to cancel your subscription:
Launch the Settings app on your iPhone or iPad.
Tap on iTunes & App Store.
Tap on your Apple ID at the top.
Choose View Apple ID from the popup menu.
Enter your password when prompted and tap on OK.
Tap on Manage under Subscriptions .
Tap on the Spotify subscription.
Turn the Auto-Renewal option to Off.
Hope this helps! ♫

My iphone 4s has been dying within 4 hrs of being fully charged without even using it...i have already done all the battery saving tips n still not working do i need a new battery?

My iphone 4s has been dying within 4 hrs of being fully charged without even using it...i have already done all the battery saving tips n still not working do i need a new battery?

go to apple and get your battery looked at by a apple genius

Charged for premium student

I was trying to sign up for premium for students but didn't have my ID so I decided to quit. I was still charged $4.99, and it doesn't even show up as me having premium. How do I fix this?

Hello teresa, to re-enroll for the student discount you do need to cancel your current premium subscription, and then re-enroll into the student discount program. The student pricing will then take effect next month.
The double charge you encured, was it placed at the exact same time? If that's the case, then one of those charges is a holding charge, and will clear once payment is processed. If you have two charges on the same day, then you most likely clicked the subscribe button twice, and bought two months of premium. You can confirm this by seeing when your card will be charged again on your subscription page. If the charges were on two seperate days, then you most likely have a second account, and will need to get in touch with support. Note that if you receive an automated email directing you to the community and/or help boards, make sure you reply directly to that email (even if it is from a no reply address) and support will get back to you as soon as possible.
Hope this helps!

Student Discount...... been charged for Premium.

Help! I had student discount and then I noticed that I was charged the full amount this month. I had a lapse of two weeks of getting my new student card as I was on holiday. I have tried to change my account from Premium to Student, but it won't accept it. Do I need to cancel my subscription first and then go for a month free trial then do the student bit again? Why can't I just put in my student card, and why has it charged me double? Getting really frustrated and thinking of just cancelling the lot...... Thanks for your help.

Hello teresa, to re-enroll for the student discount you do need to cancel your current premium subscription, and then re-enroll into the student discount program. The student pricing will then take effect next month.
The double charge you encured, was it placed at the exact same time? If that's the case, then one of those charges is a holding charge, and will clear once payment is processed. If you have two charges on the same day, then you most likely clicked the subscribe button twice, and bought two months of premium. You can confirm this by seeing when your card will be charged again on your subscription page. If the charges were on two seperate days, then you most likely have a second account, and will need to get in touch with support. Note that if you receive an automated email directing you to the community and/or help boards, make sure you reply directly to that email (even if it is from a no reply address) and support will get back to you as soon as possible.
Hope this helps!

Fraudulent charges from Premium text messaging company

Has anyone had to deal with guessology.com and their deceptive surveys? Just had an encounter where they attached an unathorized survey to facebook. The claim was they were doing the survey for facebooks 6th anniversary and they were offering prizes. The survey asked three questions one which was cell phone and email address. After the cell phone number was entered the text messages started coming in without a 4 digit authorization code. The company was texted to stop twice but not before they sent 9 text. Did some research and this company has a growing history of fraudulent billing for text messages.
I contacted verizon customer service and got a bunch of runaround answers about how verizon bills for the premium service text messaging company but they really don't have anything to do with them and if there is a complaint then the verizon customer cannot file a dispute through verizon. The not so customer service orientated Verizon rep. tried to claim no one else has ever complained about this type of fraud before to Verizon. I highly doubt no Verizon customer has ever complained about fraudulent text message billing.
Does this sound remotely right? So Verizon is claiming they will take money for a fraudulent charge through their billing service but will not take a dispute regarding that charge? If Verizon is offering their billing services to bill their customer for another compnay then they should also be taking disputes if a Verizon customer has been wrongly billed through Verizon regardless if the billing is for another company. Otherwise Verizon should not allow third party vendors to use them for billing.

Welcome to the boards.
If you do a search, we have beat the premium message subject and how we get them to death,
They ask for your Cell number, but if you search the Terme and Conditions PRIOR to entering the number, you would have known they were going to charge you for the 'Survey'. Some surveys on FB will take your mobile number if you publish it for friends to see and send you surveys and such. But all on FB do spell out what happens, albiet in very small and light gray lettering.
When trying to stop the texts, you only enter STOP, nothing else.

Lost Playlists and Charged for Premium

I want to try and retrieve my playlist, went through instructions that were provided for recovery but nothing changed, still no playlist. Also I'm on a Trial mode, upgraded to Premium and still not able to listen freely after being charged on my card. How do I recove my lost playlist and how can I upgrade without reinstalling again, I've done it twice already??? Azuri2

Hey there , welcome to the community!
Am I correct that you didn't receive the premium you payed for? If so, contact the payments team through the online contact form and they can definitely sort this out. If you receive an automated e-mail directing you back to the community, just reply to it and you will be connected with an agent! :)

Changed to student charged $9.99 still

Hi there, I upgraded to premium
And five minutes later saw you have student prices and registered for that, but for this month it charged $9.99- can we adjust that please? I want the student pricing please! Thank you! Order 47346360060075.

If you sign up for the student discount, Spotify will start billing you the reduced rate during the next billing cycle.

Increase in monthly line rental charges without no...

I have been with BT for a year now on the Unlimited Evening and Weekend plan. When we signed up a year ago, we just wanted basic line rental, but for some reason were given the Evening and Weekend plan at the same cost. Knowing that our year's contract was due to finish soon, we thought about leaving last month to go with a rival company charging us less, but decided to stay with BT to avoid the hassle. We have just recieved the first bill for the next year of our contract, and found that we are now being charged £3 a month more than last month (£16.60 instead of £13.60). It seems we are now paying the full price for the Evening and Weekends plan, despite never having requested this service in the first place.
Frankly, we cannot afford this increase. We were not given any notice of this increase, or sent any information warning us that if we wanted to leave it would have to be done before 25th March. I do not want the Evening and Weekend plan, but I know that BT will not let us out of our contract until next March. How can i change our contract so we are paying the same line rental as we were before?
I would like to say that I think it is extremely unethical to enter people into new contracts automatically without making them aware of the costs and terms.

Seems that the 1st contract would of been an package offer of some sort, when you renewed they simply continued the same package but put you onto full (normal) prices. Standard practice if you don't try and negotiate a deal, worth trying to speak to sales. Thaye should of talked you through the new contract price if you phoned them to renew. if it was a auto renewal advised (iirc) one month in advance then I would of thought it would have the new contract prices on the paper/email (that they should of sent)
edit: or even contact the mods to try and help http://bt.custhelp.com/app/contact_email/c/4951
Check your exchange or major service outagesIf someone has given a helpful answer, please click on their Ratings star on the left-hand side. ***

Charged for premium application, when I canceled years ago.

I recently contacted Verizon about charges that they said were "surcharges". I'm an honest person and when I see a bill in the mail I just go online and pay it. Finally opened a paper bill to find out the $9.99 is for my premium Slacker radio that was canceled years ago. I understand I should have paid more attention to my bill, but when contacting Verizon customer service and telling them that I canceled the premium radio years ago they say all they can refund is up to 3 months and cancel it for me. I advised them again that the account that I have on slacker still shows basic and there shouldn't even be a $10 charge on the account and I've been paying it for who know's how long. My question here is, when I get confirmation or no confirmation of cancellation from slacker who is responsible to pay? Verizon says they are not in control of 3rd party apps, but if Slacker hasn't been getting any money from me, and I've been paying Verizon doesn't it make sense that Verizon has been taking $10 a month from me for an unknown length of time? I'm still waiting on Slacker to respond with the information of my account, but when I log on it tells me I've got a basic account. Therefore I should have been charged at all for the account right? I'm just a little frustrated with Verizon telling me they can refund up to 3 months, which already says they have done something, but that's all their willing to do. Is there anything else that anyone can think of to try? Thanks for all your help in advance
Ryan

Above is the email I just received from Slacker. They received notice 9/19/2012 to cancel it, they did, and on my bill there is still a charge. I wonder if that's just the furthest they are able to go back at this time and still see that. When I moved to Missouri I made sure to cancel it because it wasnt responsible for me at the time financially, I don't care about 10 bucks, but Slacker just said they know for sure it was canceled in 2012. I honestly think it was canceled before that and VZW dind't do it.
>> E-mail transcript removed to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

Student charge without premium

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