SUS user data not replicated to SRM

In service SRMSUS in the SUS system, we have user w/ role  SAP_EC_SUS_ADMIN_VENDOR.
When this user modifies his own user data such as name/email/time zone, the change in user data is NOT replicated to the SRM system. The SRM user data still contains the original user information.
I believe user data update is done via a RFC call, and not XI. I've checked for security auth object and there are no authorization issues.
Are there any additional configs we're missing?
We're on SRM 4.0 / SAPKIBKS10 / SAPKB64019
I've already checked all the OSS Notes including, but they don't help, or pertain to my situation:
Note 893714 - SUS30: Replication of bidding users from SUS to EBP
Note 919070 - SUS-UM: User settings are not stored correctly

Hi,
you need to maintain the system details where the changed data needs to be replicated at the following customizing in SUS
1) Transaction SPRO --->
2) Path ---> Supplier Relationship Management ---> Supplier Self Services --->
Master Data --->Maintain Systems For Synchronization of User Data
( check help available with the customizing for more details ).
3) Maintain New Entry for the external systems ---> this should be your SRM system and then use the following data .
F. Mod.: Create User BAPI_USER_CREATE  
F. Mod.: Change User BAPI_USER_CHANGE  
F. Mod.: Delete User BAPI_USER_DELETE 
4) save data
5) once you hav done this , when you make changes , data will be synchrozed with SRM

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