Synchronization stopped working

I switched servers and synchronization has stopped working. I am able to FTP files to and from the site and compare local and remote files. When I try to synchronize a popup appears and then immediately disappears before I can read it. Normally if I try to syncrhonize a directory with many files, it takes several seconds or longer. It now immediately says that I don't need to synchronize files, even if I can compare the local and remote and they are different.
I tried fixing it based on a technote that said I should turn off "Maintain synchronization information" setting, close Dreamweaver, start it up and then turn the setting back on. I now have no dwsync.xml files in any of the _notes directories in my hierarchy.
I have done things to recreate the cache several times, but I cannot get it to create the dwsync.xml files. I can upload a file to the server and then do the Display Synchronization Information. It says there is no information available because the file has not been transferred.
I am using secure FTP (SFTP). This was true on both the old and new servers, so that did not change.
How do I get it to create the dwsync.xml files?
Thanks... Dave Taenzer

Some more information: when I try to synchronize folders in this site I do not see any activity in the FTP Log window. Is this because I am using SFTP?
Thanks in advance for any help... Dave Taenzer

Similar Messages

Data Synchronizer stopped working

Hi,
We are currently using the Data Synchronizer for our smat phones, specifically Iphones. We made a change with our MX record and moved it to a new hosting company. Our regular groupwise email works fine internalyl and externally, but our remote email does not work.
I am new to the company and am trying to understand how the data synchronzation works. For an example when you set up a Iphone and enter the information for the sychronzation we enter a fully qaualified domain name and I am not sure if the normal setup requires that name to be a public IP/DNS or private, can anyone confirm how it works and od you need to have a public IP etc.
Thank you

Hi,
The FQDN that you enter on the device for your Data Sync server needs to be a publicly resolvable IP Address. You could have an appliance/device in front of the server doing NAT'ing from public to private IP thus negating the need to have a public IP on the Data Sync server itself.
First step to troubleshoot is check your public DNS records for your Data Sync server and ensure that those are correct and in fact resolving to the correct public address.
Cheers,

Blackberry Desktop Software - Stops working at the end of synchronization

During synchronization, the same handful of calendar conflicts come up. After clearing them, and at the very end of synchronization, I get a pop up that "Desktop Software stopped working"...info fades out and the only option is to hit a CLOSE button which shuts down the software.
I no longer receive the synchronization report and although most data does sync, I am trying to determine the cause of this.
This is the only forum I can find. I do not see a Blackberry support anywhere...

Hello,
What is the version of the BlackBerry Desktop Software?
Have you tried to uninstall the Desktop Software and download and re-install the newest version of BlackBerry Desktop Software?
BlackBerry Desktop Software:
http://ca.blackberry.com/apps-software/desktop/
610_b038_multilanguage.exe
I have edited the post, the previous post indicated "Device" Software which was a typo for "Desktop" Software.

After upgrade to iphone OS 4.0 (and then 4.1) correct sync stop working

After upgrade to iphone OS 4.0 (and then 4.1) synchronization of calendar, contacts, bookmarks of safari STOP working. For example I check checkbox "synchronize calendar" and press "apply". Then iTunes DELETE check in the checkbox ("synchronize calendar") and start synchronization of all other info but not calendar. The same situation with contacts, bookmarks, Mail.
How is this problem resolved? Thanks in advance.

It's OK--no worries! Mail accounts sync differently (I'm a MobileMe user) so knowing the mail account type is important.
First, repair your permissions. You can do this by opening the Disk Utility (Applications to Utilities to Disk Utility), selecting your hard drive and then clicking "Repair Permissions."
Than, rest the iPhone by holding down the "Home" and "Power" buttons through the home screen until the apple appears. Then let it come back to your home screen.
OK, second, I looked up the iOS 4 Manual. Double check your phone settings. Under the "Setting" button, select "Mail, Contacts and Calendars." Select the accounts on your phone and make sure the syncing for the items you want to sync is turned on.
I know you've done this, but try it step by step in case something was left out:
From the manual . . .
Set up iTunes syncing:
1 Connect iPhone to your computer, and open iTunes.
2 In iTunes, select iPhone in the sidebar.
3 Configure the sync settings in each of the settings panes.
See the following section for descriptions of the panes.
4 Click Apply in the lower-right corner of the screen.
By default, “Open iTunes when this iPhone is connected” is selected.
iPhone Settings Panes in iTunes
The following sections provide an overview of each of the iPhone settings panes.
For more information, open iTunes and choose Help > iTunes Help.
Summary Pane
Select “Open iTunes when this iPhone is connected” to have iTunes open and sync iPhone automatically whenever you connect it to your computer. Deselect this option if you want to sync only by clicking the Sync button in iTunes. For more information, see “Automatic iTunes Syncing” on page 58.
Select “Sync only checked songs and videos” if you want iTunes to skip unchecked items in your iTunes library when syncing.
Select “Prefer standard definition videos” if you want iTunes to sync standard definition instead of high definition videos (iPhone 4 only).
Info Pane
The Info pane lets you configure the sync settings for your contacts, calendars, email accounts, and web browser.
Contacts
Sync contacts with applications such as Mac OS X Address Book, Yahoo! Address Book, and Google Contacts on a Mac, or with Yahoo! Address Book, Google Contacts, Windows Address Book (Outlook Express), Windows Contacts (Vista and Windows 7), or Microsoft Outlook 2003, 2007, or 2010 on a PC. (On a Mac, you can sync contacts with multiple applications. On a PC, you can sync contacts with one application at a time.)
If you sync with Yahoo! Address Book, you only need to click Configure to enter your new login information when you change your Yahoo! ID or password after you’ve set up syncing.
Calendars
Sync calendars from applications such as iCal on a Mac, or from Microsoft Outlook 2003, 2007, or 2010 on a PC. (On a Mac, you can sync calendars with multiple applications. On a PC, you can sync calendars with only one application at a time.)
Mail Accounts
Sync email account settings from Mail on a Mac, and from Microsoft Outlook 2003, 2007, or 2010 or Outlook Express on a PC. Account settings are transferred only from your computer to iPhone. Changes you make to an email account on iPhone don’t affect the account on your computer.
Note: The password for your Yahoo! email account isn’t saved on your computer, so it can’t be synced and must be entered on iPhone. In Settings, choose “Mail, Contacts, Calendars,” tap your Yahoo! account, and enter the password.
Web Browser
You can sync bookmarks on iPhone with Safari on a Mac, or with Safari or Microsoft Internet Explorer on a PC.
Notes
Sync notes in the Notes application on iPhone with notes in Mail on a Mac or with Microsoft Outlook 2003, 2007, or 2010 on a PC.
Advanced
These options let you replace the information on iPhone with the information on your computer during the next sync.
When you plugged the iPhone into the new macbook (figuring you had the iPhone first and then got the macbook), you should have received a message saying that your iPhone was currently syncing to another itunes library and do you want to sync it to this one. Did you get that message and did you click "yes?"
Hang in there, you'll get it. My two gmail accounts are syncing OK. I don't use google calendar or sync contacts to those accounts.
Sharon

Premiere Pro CC 2014.0 has stopped working

I have Premiere Pro CC 2014.0 installed
I can't install 2014.0.1 because it's simply not available despite being told the contrary from Adobe Communities moderators.
I'm using Windows 8.1
There is no actual error message from premiere, the message comes from Windows Problem Reporting which states: "Adobe Premiere Pro CC 2014.0 has stopped working... A problem casued the program to stop working correctly. Windows will close the program and notify you if a solution is available."
This error occurs during the launch of Premiere Pro.
This problem began to persist yesterday. It occurs while no other programs are running. I am running no third party codecs or add-ons to Premiere Pro.
Here is the AMT3 log file:
It's not letting upload this information.
The contents of this file suggest premiere pro is trying to return values in regard to license keys... So, I signed out and signed back in. I started Premiere and it asked me to sign in, I clicked sign in and it logged me in automatically... its said thanks then disappeared... It then brought up a dialogue saying I had 00 days left on my trial. It then went away and asked me to sign in again... I signed in and it said thanks and went away and started to load... Then the same thing happened : I get a white screen and a Windows Problem Reporting that Premiere Pro has stopped working.

I have an enterprise subscription through Tulane University. Here is the amt3 log if it lets me upload this time.
09/11/14 14:53:15:976 | [INFO] | | | | config | | | 7956 | Using default media policy RET
09/11/14 14:53:15:979 | [INFO] | | | | AMT | | | 7956 | AMTImpl::AMTRetrievePersonGUIDWithAuthSource PersonGUID is : 48AD623B4FA80E1B0A490D44@AdobeID
09/11/14 14:53:15:979 | [INFO] | | | | EULA | | | 7956 | 48AD623B4FA80E1B0A490D44@AdobeID
09/11/14 14:53:15:979 | [INFO] | | | | EULA | | | 7956 | V7{}PremierePro-8-Win-GM
09/11/14 14:53:15:980 | [INFO] | | | | LicenseAgreementLog | | | 7956 | Called GetLicenseAgreementDetails
09/11/14 14:53:15:980 | [INFO] | | | | LicenseAgreementLog | | | 7956 | Called IsLicenseAgreementAccepted
09/11/14 14:53:15:980 | [INFO] | | | | LicenseAgreementLog | | | 7956 | passed type in IsLicenseAgreementAccepted 1
09/11/14 14:53:15:980 | [INFO] | | | | LicenseAgreementLog | | | 7956 | passed dguid in IsLicenseAgreementAccepted 48AD623B4FA80E1B0A490D44@AdobeID
09/11/14 14:53:15:980 | [INFO] | | | | LicenseAgreementLog | | | 7956 | passed driverleid in IsLicenseAgreementAccepted V7{}PremierePro-8-Win-GM
09/11/14 14:53:15:981 | [INFO] | | | | LicenseAgreementLog | | | 7956 | passed version in IsLicenseAgreementAccepted 1000
09/11/14 14:53:15:982 | [INFO] | | | | LicenseAgreementLog | | | 7956 | Successful in searchDocForAgreement, returning the child element
09/11/14 14:53:15:983 | [INFO] | | | | LicenseAgreementLog | | | 7956 | foundXmlElement in IsLicenseAgreementAccepted
09/11/14 14:53:15:983 | [INFO] | | | | LicenseAgreementLog | | | 7956 | outstatus being returned from IsLicenseAgreementAccepted is 0
09/11/14 14:53:15:983 | [INFO] | | | | LicenseAgreementLog | | | 7956 | return status from IsLicenseAgreementAccepted is 0
09/11/14 14:53:15:983 | [INFO] | | | | LicenseAgreementLog | | | 7956 | return status from GetLicenseAgreementDetails is 0
09/11/14 14:53:15:984 | [INFO] | | | | uiswitch | | | 7956 | EULA has already been accepted.
09/11/14 14:53:15:984 | [INFO] | | | | AMT | | | 7956 | This is a subsequent launch. Deferring services.
09/11/14 14:53:15:984 | [INFO] | | | | performance | | | 7956 | AMTObtainProductLicense took 95.203712 ms
09/11/14 14:53:15:984 | [WARN] | | | | AMT | | | 7956 | AMTGetParentLEIDLicenseStatus called.
09/11/14 14:53:15:985 | [INFO] | | | | SLCoreService | | | 7956 | Starting up SLCore 2.0 Release (build 2.0.1.360321).
09/11/14 14:53:15:985 | [INFO] | | | | SLCoreService | | | 7956 | Service construction took 0.1 ms and succeed.
09/11/14 14:53:15:985 | [INFO] | | | | AMT | | | 7956 | Parent LEID not passed Relying on Licensing LEID V7{}CreativeCloudEnt-1.0-Win-GM
09/11/14 14:53:15:985 | [INFO] | | | | SLCoreService | | | 7956 | Syncing to license store...
09/11/14 14:53:16:049 | [INFO] | | | | SLCoreService | | | 7956 | Found server mkey.
09/11/14 14:53:16:066 | [INFO] | | | | SLCoreService | | | 7956 | Loading license references...
09/11/14 14:53:16:068 | [INFO] | | | | SLCoreService | | | 7956 | Found 2 license file(s)
09/11/14 14:53:16:083 | [INFO] | | | | SLCoreService | | | 7956 | Parsing license file [10436989.lc2] succeed.
09/11/14 14:53:16:099 | [INFO] | | | | SLCoreService | | | 7956 | Parsing license file [243157053.lc2] succeed.
09/11/14 14:53:16:099 | [INFO] | | | | SLCoreService | | | 7956 | License store synchronization took 114.5 ms and succeed.
09/11/14 14:53:16:101 | [INFO] | | | | SLCoreService | | | 7956 | Query license: type = 5, duration = 1122 days, remaining = 1121 day(s) 14803 seconds.
09/11/14 14:53:16:101 | [INFO] | | | | PCCheck | | | 7956 | Royalty Bearing found.
09/11/14 14:53:16:101 | [INFO] | | | | PCCheck | | | 7956 | Protected Content found.
09/11/14 14:53:16:101 | [INFO] | | | | PCCheck | | | 7956 | Breaking Out!
09/11/14 14:53:16:101 | [INFO] | | | | AMT | | | 7956 | Return Code 3
09/11/14 14:53:16:101 | [INFO] | | | | performance | | | 7956 | AMTGetParentLEIDLicenseStatus took 117.028931 ms
09/11/14 14:53:32:720 | [WARN] | | | | PCDService | | | 7956 | Failed to remove key [LD_SESSION] in hive [976087041428704252227960]from cache : 769
09/11/14 14:53:32:721 | [DEBUG] | | | | PCDService | | | 7956 | No value for key [AdobeUpdaterCodeV2] in hive [{07BE616F-9E42-4C90-AF4F-0F32A5B088E7}] in master : 10
09/11/14 14:53:32:721 | [DEBUG] | | | | PCDService | | | 7956 | No value for key [AdobeUpdaterCodeV2] in hive [{07BE616F-9E42-4C90-AF4F-0F32A5B088E7}] in master : 10
09/11/14 14:53:32:721 | [DEBUG] | | | | PCDService | | | 7956 | No value for key [Updates] in hive [{07BE616F-9E42-4C90-AF4F-0F32A5B088E7}] in master : 10
09/11/14 14:53:32:721 | [DEBUG] | | | | PCDService | | | 7956 | No value for key [Updates] in hive [{07BE616F-9E42-4C90-AF4F-0F32A5B088E7}] in master : 10
09/11/14 14:53:32:721 | [WARN] | | | | AUMService | | | 7956 | config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
09/11/14 14:53:32:721 | [DEBUG] | | | | ServiceLoader | | | 7956 | looking for library C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\updaternotifications.dll
09/11/14 14:53:32:722 | [DEBUG] | | | | ServiceLoader | | | 7956 | Found library C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\updaternotifications.dll
09/11/14 14:53:32:722 | [INFO] | | | | SLCoreService | | | 7956 | Shutting down SLCore 2.0 Release (build 2.0.1.360321).
09/11/14 14:53:32:755 | [INFO] | | | | SLCoreService | | | 7956 | Service destruction took 32.8 ms and succeed.
09/11/14 14:53:32:755 | [INFO] | | | | performance | | | 7956 | AMTReleaseProductLicense took 35.584194 ms
09/11/14 14:53:32:755 | [INFO] | | | | AMT | | | 7956 | END SESSION.

ISync (and BT File Exchange) Mysteriously Stop Working...

Hi there. I've been very happily syncing my Sony Ericsson Z520a with my Powerbook G4 for a while. Almost a year in fact. Now, suddenly, isync stopped being able to connect to my phone. I have checked everything I know how to check; bluetooth is enabled on both my phone and my computer and the two are able to see each other, and all the settings on my phone and my computer are the same as they were before this stopped working.
I'm getting this error:
[Z520a] Connection to the phone failed.
Please make sure that your phone is turned on. If this error occurs again, please restart your phone.
Device "Z520a" synchronization failed
At first my computer couldn't see my phone, and my phone couldn't see my computer. When this first happened and I was trying to figure out what was wrong, I noticed that the "Computer Name" in the Bluetooth System Preference pane had gone to "Not Available". Initially I tried changing the name of my computer under Sharing, but that didn't help, so I restarted the computer and the phone. Then I re-paired the two devices. They saw each other just fine after that, and when I hit sync in iSync my phone is definitely communicating with my computer (its bluetooth activity indicator says it's communicating) but I still get the above error, and nothing is being transfered between my phone and computer. When I try to Browse my phone with Bluetooth File Exchange, it tells me "The connection Failed or Closed."
So, can anyone help me? Synchronizing my phone's calendar with my iCal is a big thing for me, and I really need to find a way to make it work again.
Thanks!

Hi- I'm a Verizon customer, not Cingular but I know that Verizon purposefully cripples their phones to not allow BT file transfer... forcing you to email your pics, etc... which costs money. I would guess that maybe Cingular does the same?
As you've noticed... the Razor IS compatible with iSync... and there aren't a ton of phones that even do that, so that's a positive. I have a Motorola e815 and there ARE ways on the net to hack it to enable BT file transfer, though I'm not going to try them. Does the Razor have a memory card? I bought a memory card for my phone and I do transfers that way.
Anyway... like I said, I'm not sure that this is a Cingular issue, I'm just offering a thought since that's what I'm dealing with. You might try browsing the iSync part of the forums to find more info!

PSE8 Backup/Synchronization not working for more than a month

1. Reconnecting files shows that a file is not connected; however, no file is listed. How do I find missing file's properties.
2. Backup/synchronization preferences works fine.
3. I can select one or more or the whole catalog.
4. The twirly icons show next to the album(s) for a second or show but then the synced icon remains in album/albums.
5. I click OK and after the hour glass shows a while, it finishes.
6. I click on icon and see that sychronization is on.
7. If I check (unsynced items, synced items, or items marked for sync) it shows nothing and says that none of those choices matches.
8. I have repaired and reindexed countless times (never has there been a "repair" problem.
9. I click on optimize and that works.
10. After that I notice "generating thumb nails" and the twirly thing moving. I've let it generate thumbnails for more than 24 hours and it's still going.
I have spent countles hours during day and night, and I can't get it to work.
I noticed that someone wrote that he had a similar problem that began with his using the IPAD. And I started using the IPAD also, but I couldn't sync my files with photoshop.com before that.
Customer service and Help provides me with no answers. What should I do?

Hi clairenanak:
Sorry to hear about the troubles.
On your #1, you may have disconnected files of media types that are not visible. To ensure that all media types are visible, go to View > Media Types, and check any items that are not currently checked. Then try the Reconnect.
As far as backup/sync not working, disconnected files can stop sync from working.
After resolving the disconnected files issue, let us know if sync is not working. We may need to look at the sync log to determine why.
As for the Organizer constantly generating thumbnails, this could indicated that you have many files, for example 10,000, in your catalog.
If you have many files in your catalog, then you may need to just wait for the process to finish.
It may also indicate a problem with the thumbnail cache that can't be repaired by the Optimize command.
You can manually reset this file by doing the following:
Determine the name of your Elements Organizer catalog.
The name of the catalog appears in the lower-left of the Organizer.
    Alternatively, you can open the Organizer and then click File > Catalog. The name of the catalog will show in the list at the bottom with " [current]" after it.
Close the Elements Organizer.
Navigate in Windows Explorer to the folder that contains your catalog. Here are the default locations:
   Windows 7 or Vista: C:\ProgramData\Adobe\Elements Organizer\Catalogs\<CATALOG NAME>
Click Start, type "%ProgramData%" (including the quotation marks) into the Start Search, and then press Enter.
Open each folder in the above structure until you have opened the catalog folder.
   Windows XP: C:\Documents and Settings\All Users\Application Data\Adobe\Elements Organizer\Catalogs\<CATALOG NAME>
Choose Start > Run, type "%AllUsersProfile%\Application Data" (including the quotation marks) in the Open text box, then press Enter or click OK.
Open each folder in the above structure until you have opened the catalog folder.
   NOTE: Replace <CATALOG NAME> with the name of the catalog that you determined in Step 1 above.
There should be a file called thumb.5.cache, which is the thumbnail cache. Delete this file.
The next time you open the Elements Organizer, the thumbnail cache will begin to rebuild. This may take some time, depending on the number of files you have in the catalog.
HTH

Adobe Reader X 10.0.1 stops working

I have Adobe Reader X 10.0.1 on my computer running windows vista with comcast norton security suite installed. Every time I open a pdf file or open the reader x program within 1-2 minutes I get an error message stating that "adobe reader has stopped working" and it prompts me to uninstall the program and reinstall the program. I have reinstalled the program several times but I continue getting the same error message. If act quickly I can print or save the pdf file but if I don't do anything or even just open the Adobe reader program and wait I get bumped out of the program within 1-2 minutes. What can I do?
Here is a screen capture of what happens after 1 minute when I open the reader x program

actually, the other thread has one that solves mine:
http://forums.adobe.com/message/3668364
from this:
<quote>launch Reader and uncheck the option 'Enable Protected Mode at startup' in Reader Preferences->General. Close and re-launch Reader.
<unquote>
I did as well:
<quote>Can you kill AdobeCollabsync.exe from Task Manager and clean the following folders (but do keep a backup of all files):
C:\Users\<user>\AppData\Roaming\Adobe\Acrobat\10.0\Collab
C:\Users\<user>\AppData\LocalLow\Adobe\Acrobat\10.0\Synchronizer?
<unquote>
one should look first and shout then....what's the online character for a red face, hum?
cheers
Rudolf

Safari in Lion has stopped working.

Safari in Lion has stopped working. All my peers that have lion have been having this problem, and those that still have Snow Leopard have no issues with their Safari. The loading animation only gets to about as far as "http://" and just hangs there. It says it's connected to the internet (i've tried with both wi-fi and ethernet). I have no idea what happened, as it had been working for a solid month before this.
I'm sadly writing this message from the firefox browser .
In the past to get it to start working again (for a short period of time), i would:
Emtpy Cache in Safari
Reset Safari
Remove my Wi-Fi remembered internets
Delete Wi-fi
Reboot the computer
Re-add Wifi
Reconnect to the internet
it would still hang for a bit, but eventually it would load a page.
If anyone has any advise, it's much appreciated.
TroublesInToronto

Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software -- potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions -- they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are four lines of text in monospaced type, which are actually shell commands -- little programs. They’re harmless, but they must be used exactly as given in order to work. Some of the lines will probably wrap in your browser, but each one is really just a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Step 1
Launch the Terminal application, copy or drag -- do not type -- the line below into the window, and press return:
kextstat -kl | awk ' !/apple/ { print $6 $7 } '
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.)
Step 2
Repeat with this line:
sudo launchctl list | sed 1d | awk ' !/0x|apple|com\.vix|edu\.|org\./ { print $3 } '
This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Step 3
launchctl list | sed 1d | awk ' !/0x|apple|edu\.|org\./ { print $3 } '
Step 4
ls -1A {,/}Library/{Ad,Compon,Ex,Fram,In,La,Mail/Bu,P*P,Priv,Qu,Scripti,Sta}* 2> /dev/null
Important: If you synchronize with a MobileMe account, your me.com email address will appear in the output of the above command. Change it to something like “[email protected]” before posting.
Remember, this is all drag-and-drop or copy-and-paste, whichever you prefer -- no typing, except your password.
You can then quit Terminal.

Why do I keep getting an error message that my contacts have stopped working

Sometimes, I am getting an error message that says that my contacts have quit working. Also sometimes I can't use my phone because the same error message appears when I tap the phone icon.
Turning the phone off and on again sometimes helps, other times not.
I tried a reboot, but that did not seem to make any difference.
Help? Ideas?
Thanks!

I have a similar experience with getting the message that my contacts have stopped. Here is my experience in resolving the issue.
1. Phone: Motorola RAZR MAXX HD 24 GB of 32 GB free.
2. OS; Android 4.4.2
3. Message "Unfortunately, contacts has stopped"
4. Possible cause: Contacts stops working when either Verizon Cloud or Backup Assistant try to synchronize with their respective online storage systems. Also, neither APP managed to properly identify all my contacts. Cloud only backed up 13 of over 600 contacts. Backup Assistant Plus only backup up 360 of over 600 contacts.
5. Resolution: I disabled both APPs after clearing their respective cache and data. Then I cleared the data and cache for Contacts. Assuming your have a Gmail account for your Android device, Google will repopulate your contacts from the web based email account. So, nothing is lost and no damage is done. This was my experience.
6. Lesson learned: On my phone, and perhaps others, the Cloud and Backup Assistant are corrupted, or have bugs, and produce errors which interfere with the operation of Contacts when they try to synchronize, even imperfectly. Clearing the data from Contacts, and disabling the two Verizon APPS, resulted in restoration of the Contacts function.
7. Verizon's response: Verizon technical support pronounced itself mystified by the information presented here. So far, after two days, they have not responded with either a diagnosis or a fix.
8. My Expectations: I don't really expect Verizon to do anything at this point. I do have working contacts, and they are preserved via my Gmail account, so I have a working solution. It just doesn't involve Verizon software.

Calendar sync stopped working: "Unable to process organizer data"

I'm trying to help a consulting client whose Blackberry Q10 stopped synchronizing calendar data 5 days ago. It looks like that's the only thing he synchronizes with his desktop. I've tried looking up answers, but I've found very little information about this problem, and the few suggestions I found have not worked.
Phone: Blackberry Q10
Model#: SQN100-2
Software Release: 10.1.0.4189
Blackberry Link Release: 1.2.1.31
Symptoms: After clicking on the Sync Contacts/Calendar button, Blackberry Link sits for a very long time on the "Syncing your contacts and calendar appointments. Do not disconnect your device." screen, with sporadic activity on the progress meter, before being returned to the Sync Contacts and Calendar Appointments screen. In the lower left, a warning message "Sync was unsuccessful" is displayed. When I click the Show Recent Activity link under that, a Recent Activity screen that repeats "Sync was unsuccessful" along with a second message, "Unable to process organizer data" appears.
Is there a way to resolve this short of restoring the phone to factory defaults? The calendar data on my client's phone has now gone 5 days without being synced, and he doesn't want to lose the latest changes.

HipsterZ10, I didn't mean to suggest that you aren't entitled to gripe, only that doing so in response to a post on a community support forum isn't particularly useful. (Do BlackBerry support teams even monitor this forum?)
You sound like someone who knows his way around BlackBerry very well, and I would love to do some brainstorming with you if you're so inclined. I have nowhere near as much BlackBerry experience as you have, but I have worked in many areas of computing support for over 25 years. I'd like to think that between the two of us - plus anyone else who can chime in with something constructive - we can come up with something that helps us all out,.
With that in mind:
You've tried uninstalling and reinstalling without success. Did you just uninstall and reinstall the latest version of BlackBerry Link, or did you try uninstalling the latest version and going back to one that used to work? (Or did you try upgrading because the previous version stopped working?)
Did you try any direct edits to the Registry to clean out any BlackBerry settings that the uninstall program might've left behind? Uninstallers are often not kept up to date as software developers make changes to software, so they often leave digital detritus in the Registry. This usually has no effect on anything else, but can prevent software that was uninstalled from working properly when it's reinstalled.
You also mention that you've tried a lot of settings changes. Would you please share with us the settings changes that you made?
I know from other companies' devices that updates to the Windows software is sometimes accompanied by firmware or programming changes on the device. Does anyone know if that's the case for BlackBerry Link updates? If it is, then simply uninstalling BlackBerry Link may not be enough.
Have you been unable to sync only the calendar, or your contacts as well? (I don't know what else BlackBerry Link can synchronize.) My client has only been trying to sync his calendar. If the problem is confined to calendar sync, is there maybe a cleanup procedure that needs to be run on the device or on the Windows side to clean up old appointments every now and then? I know of other products that will fail to sync their calendars if there's too much old data.
Finally, does BlackBerry Link just sync the BlackBerry device with itself, or does it sync it with Outlook? That wasn't clear to me the last time I was in my client's office; he uses Outlook 2003, but I wasn't certain if BlackBerry Link was connected with it in any way. Come to think of it, my client also uses Windows XP, which does not come with the .NET framework by default. Some commercial software depends on particular versions of the .NET framework, and I've seen situations in which Microsoft updates to the .NET framework breaks 3rd party software. Does BlackBerry require .NET, and, if so, does it try to install the version it needs? To sum these things up, we could be looking at lack of support for older versions of Windows, Outlook or the .NET Framework.
Those are some ideas; let's see if we can narrow down the list. I should be back at my client's office on Monday, but if anyone else has time to try any of this today, kindly post what you discover here.

Outlook Sync Client has stopped working

Running the latest iTunes, new iPhone 4 and Outlook 2010 (incluing Outlook connector for Hotmail sync) on Win7 64 bit.
Sync to iphone process fails if attempting to sync any Outlook content. Windows reports an appcrash, with the message "Outlook Sync Client has stopped working". However, Internet Explorer favourites do Synch fine.
I have run scanpst.exe on my .pst files(as suggested elswhere) to no avail. I'm completely stumped - does anyone know how to rectify this???
Message was edited by: Rau1

Phone field issue: When I add a contact on the iPhone from Google Maps (like I find a restaurant I like), I use the Add to Contacts option. It adds it. But when I sync to MobileMe, the phone doesnt come over. I found that the iPhone by default uses a phone field called Other or Default or Main that MobileMe doesn't like.
Being that Apple makes the iPhone AND MobileMe, you would hope this would all work. To fix, I edit the contact on the iPhone and change the field name from Other to Work, and then it syncs fine.
No big deal, but a bit annoying.
No, task synchronization is strangely absent from the whole iPhone experience. (sigh).
Notes are synced with iTunes. MobileMe doesn't do Notes. It does Calendar, Contacts, eMail, and you can upload pictures/videos from your iPhone, and soon you will be able to access online storage.
You can also try Google Sync. Google syncs calendar and contacts. They too have a phone field problem. Contacts with 4 or 5 phones only have 2 or 3 come over (at least it did it for me when I tried it). The best part of Google Sync is that it is free. MobileMe costs money, but it also has a very cool Find my iPhone feature. You can go to the MobileMe website and it will locate your iPhone if you lose it, and give you the option of a remote wipe of all data. Very nice.

Backup/sync has stopped working

My backup/sync stopped working in the middle of a backup three days ago. But PSE7 shows that backup/sync is working normally (green arrows). It also shows files pending back up. Synchronization is turned on for the album's needing back up.
I have tried pausing and restarting sync, restarting PSE7, and rebooting. Nothing works.
HELP!!!!

No raw files.
But the backup/sync agent sent a message to my computer at startup that
stated that it could not find an Internet connection and has been unable to
backup for the last five days. The computer has been continuously connected
to the Internet through a cable connection every day through that time
span. So the backup/sync agent cannot find the Internet for some reason.
Is there a way to reset that?

Lightroom 5.5 64-bit Will Not Import Photos Into Catalog; When I Click on "Import", Lightroom 5.5 stops working and requires reboot; Help.

When I Click on "Import", Lightroom 5.5 stops working and requires reboot; Help. Import feature was working yesterday when I first installed Lightroom v5.5.

Go to the bibliothec module, select the folder, right click on the folder and hit synchronize
Sorry I have only a german version , so don't know what your menu will show.

NSUserDefaults stopped working after installing code sign certificates (?)

The following code has worked fine in the iPhone simulator.
NSUserDefaults *userDefaults = [NSUserDefaults standardUserDefaults];
myFloat = [userDefaults floatForKey:@"myFloat"];
myString = [userDefaults stringForKey:@"myString"];
Today I installed the code signing certificates and all the updates necessary to deploy my code to a device. That part works fine, and I'm able to install and run my apps on the iPhone device.
The problem is that the above code has stopped working. myFloat is now always 0.0 and myString is now always nil. If I go into the Settings app, my preferences UI is still there and I can change and persist the preference values. But my app no longer sees those values.
I'm assuming this broke because of the changes related to code signing and device deployment, but I'm not sure since there is no way (?) to roll back those changes.
Has anyone else encountered this problem?
Thanks,
Nick

I have the same issue with SDK Beta 7, I can't get my preferences to persist (although in my case I'm not using the Settings app to alter settings). This is what I am doing:
+(void) initialize
NSUserDefaults *defaults = [NSUserDefaults standardUserDefaults];
NSDictionary *appDefaults = [NSDictionary dictionaryWithObject:@"YES" forKey:@"SomeValue"];
[defaults registerDefaults:appDefaults];
in initwithFrame:
if ([[NSUserDefaults standardUserDefaults] boolForKey:@"SomeValue"]) {
[[NSUserDefaults standardUserDefaults] setObject:@"NO" forKey:@"SomeValue"];
} else {
[[NSUserDefaults standardUserDefaults] setObject:@"YES" forKey:@"SomeValue"];
and I synchronize in applicationWillTerminate. Settings just don't persist.

Synchronization stopped working

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