Synchronous scenario: How to be sure that messages don't get lost?

Dear all,
my scenario is split into two parts:
SAP -> PI : We received a RFC (without sending a response) and split the message into single
files that we saved on PI filesystem
PI -> WS: We send the messages to a web service.
But because we read it from file system I am not quite sure how to handle this. If the
web service is not available a normal synchronous web service message is normally stopped
and can not be restarted. How can I be sure, that the message will not getting lost?
The only way I could see is the support that see the erroneous message an inform the business.
Is it possible to automate the process if the web service is not reachable?
If the web service sends an error code, I can handle this with conditions in receiver determination,
but technical problems will just stop the message, wouldn't it?
Regards
Chris

Hi,
Syncronous messages once failed in PI can not be restarted . To inform business you can use several options :
1. Use Interface specific alert so that when the particular interface fails alert will be triggered and sent to respective recipients.
2. You can also right the ABAP report which sends the emails with payload for the messages which have failed . You can also shedule this report as per your need .
Regards,
Ganesh

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Synchronous scenario: How to be sure that messages don't get lost?

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