The error when connecting to itunes store
Hi, I am using itunes on Macbook pro. Last week, when I activated my iphone, there was an unknown error (-2096) occurred. How can I fix this error? many thanks!
I strongly recommend you to read this thread: http://discussions.apple.com/thread.jspa?threadID=1592744 . There are some very interesting suggestions. Hope it helps
Similar Messages
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I am a fairly new apple user, just got the new ipad, as part of an evaluation program. I recently did an iOS update and now keep getting the error message:cannot connect to iTunes Store... I tried date changing - no good ... The only thing that worked was to change the DNS setting to 0.0.0.0 as described in another thread. This fix for a day and now still getting the same error message and DNS setting changes do nothing. I have tried the reset method several times to no avail. I'm beginning tho think the ipad wasn't a great idea.... Apple need to attend to this. Like many, I have already wasted too much time looking for a fix. I am part of an IT in education group that will soon be recommending a specific hardware and OS. Could result in the loss of thousands of ipad sales for apple ....
Anyhow... All or any suggestions are welcome :)Also, I've just learned that I can connect to download new apps, but cannot update any apps I've downloaded in the past. How might I go about connecting my reset apple ID with its history from before it was reset? I assume that is the biggest issue.
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Why do i keep getting the message 'Cannot connect to iTunes Store' when I have done every connection I can find? What does the error message (-1202) mean when I am on the iTunes site on my computer?
Hi Velvalee,
While there may not be specific information about that error, here is an article of steps for troubleshooting connectivity issues with the iTunes store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If that article does not help, there is a link near the bottom for an additional article of advanced troubleshooting.
Cheers!
- Ari -
I keep getting the same error when connecting to itune for either update or download. error is we could not complete your itunes store request error 0x800B0101.
My OS is Windows Vista and using Internet ExplorerI keep getting the same error when connecting to itune for either update or download. error is we could not complete your itunes store request error 0x800B0101.
My OS is Windows Vista and using Internet Explorer -
My wifi works fine and I can access the store fine, but when I try to install an app, I get the message "cannot connect to iTunes store"
I am guessing there is an issue with the store right now considering so many people are having the same problem on different platforms. I can't access it with my iPod Touch 4th Gen, yet my wifi is working and I can access the internet using other apps, but when I go to update a couple of apps from the iPod, I get the same error message after I try to sign in to the store.
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When I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' . My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please? I have restored my ipod to factory settings and rest it.
I also tried moving the date forward by a year and then moving it back to normal and it still doesn't work. i can't find an automatic update of time zones on my itouch to turn this off.
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Trying to update my apps on the iPhone 3. When I type in user name and password, I get the message "Cannot connect to iTunes Store" How can I connect?
I have the same problem. Any suggestions?
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while downloading any free application my iphone 4 ask me for apple ID and passward when i apply a valid apple ID and passward it prompt an error "cannot connect to itunes store" please help me
Sir i am talking about application store it opens show every thing but when trying to install any thing it said can not connect to itunes store. what should i do i use all methods of reseting and related to time mentioned in replies of people but all my efforts in vain i wish if i have some extra money i throw my Bloddy Iphone towards wall. Please help me
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I've been trying to complete an in-app purchase within the game "Nemo's Reef" for over a week and repeatedly get the same "ERROR Cannot Connect to iTunes Store"
I've tried a real close for the app, restarting my device (iPhone 5), enabling and disabling restrictions - I DO NOT have in-app purchases restricted under settings-general - restrictions - in app purchases.
I purchased a book in iBooks this morning - my card was charged and the item downloaded perfectly. I have tried the purchase on WiFi as well as Cellular but neither work. I've also tried turning off my WiFi completely, still doesn't work.Kaitlyn255 wrote:
I've been trying to complete an in-app purchase within the game "Nemo's Reef"
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
When I try to Updates for Apps on my iPhone4, I get the message " Cannot connect to iTunes store". All other wifi functions are working including download of Apps and browsing.
Try a reset, hold the home/sleep button until the device powers off then powers back on and you see the apple logo. Release when you see the apple logo and allow it to finish booting. Once it is done try updating your apps again.
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I am trying to purchase something on itunes. I type in my apple id password and then I get the message cannot connect to itunes store..
Am having the same issue
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Since the last iphone software upgrade, every time i try to download an application i keep getting the message "cannot connect ot itunes store". How can i resolve this? I have tried rebooting but that didnt work.
Try logging out of your account on the iPhone by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and change the date to a few months (or maybe a year or two) in the future and then re-trying -
Error "Cannot connect to iTunes Store"
I just bought an iPad 3 from UAE, I have the Emerati app store, I have just updated my iPad 3 to iOS 6 and I've been having a problem with my AppStore. Whenever I try to download any app I get an error "Cannot connect to iTunes Store" this is been happening since 3 days
TRY this SOLUTION . if you do this exact order you could able to login again..
hope it works.. dont forget to close all tabs:D
Thanks schan20, this worked perfect. I closed all apps, double tapping home key from home screen, turned set date and time automatically off, clicked set daate and time, changed year to 2014. I then opened updates on apps and got the security message, went back to set date and time, turned on set automatically, opened app store back up (did not force close after security message) , got to loading and had 21 apps to update
Not sure what caused this initially; but some things I had done in the past were, I had set date and time auto off, I had changed the date and time numerous times in a row for the game deer hunter reloaded to get gold, most of the time stopping around August each time. Other than that, I have not made any major changes or added any apps when it stopped working. -
"error cannot connect to itunes store", what can i do?
someone sent me an album and when i try to redeem it an error menssage appears: "error, cannot connect to itunes store", i don´t know what to do, can you help me?
Hello lilygarciadalba,
Welcome to the Apple Support Communities! It sounds like you are receiving an error message when attempting to connect to the iTunes Store. The following resource may provide a solution:
Can't connect to the iTunes Store - Apple Support
http://support.apple.com/en-us/HT201400
Cheers,
Matt M. -
How do I fix error cannot connect to Itunes store, How do I fix error cannot
Refer to this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
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