They need to offer existing customers promotions or rebates like directv

They offer exsiting customers nothing, unless you bundle and get into a new contract. Directv gives you promotions all the time. They gave me nfl sunday ticket for free this year and I have only been with them for a year and a half, they also gave me 10 dollars of my bill each month for the next yr for being a loyal customer. Come on verizon been with you for a yr, your killing me with the price increases. Help exsiting customers out.

They offer exsiting customers nothing, unless you bundle and get into a new contract. Directv gives you promotions all the time. They gave me nfl sunday ticket for free this year and I have only been with them for a year and a half, they also gave me 10 dollars of my bill each month for the next yr for being a loyal customer. Come on verizon been with you for a yr, your killing me with the price increases. Help exsiting customers out.

Similar Messages

  • I am already customer and want to upgrade and take the offer of $29.99/month for the complete CS for existing customers (which I qualify for) but when I try 'BUY' - it keeps sending me to this forum?? How do I get the $29.99/month deal?

    I am already customer and want to upgrade and take the offer of $29.99/month for the complete CS for existing customers (which I qualify for) but when I try 'BUY' - it keeps sending me to this forum?? How do I get the $29.99/month deal?

    Hi Bev,
    Thanks for the the email - I understand now.
    I would just like to ask another question with regards to my new order for complete Creative Cloud which you suggested. I have now pre-paid for a full year but I’m not
    sure when I can start downloading the other APPS as they don’t seem to be updating on my current Creative Cloud account app display. It still shows my old configuration
    of products (i.e. Photoshop etc) and my ‘activity stream’ relates back to 9 days ago.
    Please let me know how to get my new order activated.
    Thanks
    Kevin Bartley
    [personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
    [This is an open forum, not Adobe support, please do not post personal information]
    [If you are posting using email, please turn your 'sig file' function OFF for posting]

  • Am I the only one angry that they just offered new customers $39.99 per month?

    why do first year customers not get a "Loyalty" break for paying $49.99 for a year

    Have you ever received a DirecTV flyer in the mail?
    Offering new customers a discount to get them to sign up is an OLD tactic in just about every industry

  • Bundles for existing customers

    I have U-verse tv u300,high speed internet max plus,  U-verse voice. All of my promotional discounts end on 8/9/15. Are there any affordable bundles for existing customers? I don't need movie channels. I currently have 3 receivers, but could get by with 2. To get comparable pricing, will I need to change carriers?

    If you're getting charged for that third receiver and want to save some money, call customer support to return it - when you do, they'll probably start offering you all sorts of "deals", that'll be your chance to get another promotion. Others like to play angry with the retention dept threatening to leave for a deal - try asking nicely first so you don't have to get all worked up.

  • Existing Customers

    I fail to understand why existing customers continue to get screwed on their phone plans. On 6/12/13 I called and removed Verizon DSL and a phone line from our account because they were no longer needed. The representative failed to tell me that it would also remove my caller ID and then charge me for some features that I need for my business. Instead they chose the Verizon Freedom Business (1 yr. Term) plan which is an additional $28.00 per month on top of the charges for my 2 phone lines. That plan does not include the features I need for my business so I am being charged an additional $23.00 per month. This "package" also charges me $25.00 per month per line. All that being said, it is costing me more to have 2 lines then it did when I had 3 lines with DSL. The representative never asked me how I wanted to change my plan, nor did they ask me about any features I needed. Shame on me for assuming things would stay the way they were. 
    I phoned today to change to a plan that is $65.00 per month per line with all the features I need plus some I don't and guess what....that's only for NEW customers. What do you have to offer your EXISTING customers that keep you in business from month to month? I'm tired of getting the run-a-round and screwed every month. Our company has been a loyal business account with you since 2005 so where are my perks and discounts?
    Needless to say, I will be looking into another carrier!

    They do this every time!  I was going to cancel my fios service, when my contract ended.  They talked me into renewing, promising me free HBO and Showtime plus reducing my monthly charges.  First bill I got, was exactly the same as before!--- and no free HBO or Showtime not even for a month.  Just another ruse.
    I don't know how these people stay in business other than they find new suckers again and again.
    Spoiler (Highlight to read)
    Spoiler (Highlight to read)
    Spoiler (Highlight to read)

  • New versus existing customers

    I have been a loyal customer of BT for the last 25 years.
    This time last year I was badly advised that the only way to continue with Sky Sports was to move onto BT Infinity, and to sweeten the deal I got it for Copper prices.
    Now that this 12 month contract is up, BT now want a 100% price rise for my Fibre Broadband. 
    However, if I was a brand new customer to BT I would get a far better deal.
    Why do new customers get better offers than existing customers...?  Can BT discriminate in this way...?
    Is this practice legal...?  Is it moral...?
    Any advice greatly appreciated.
    Thank you,
    Billy

    wdpwdp wrote:
    I have been a loyal customer of BT for the last 25 years.
    This time last year I was badly advised that the only way to continue with Sky Sports was to move onto BT Infinity, and to sweeten the deal I got it for Copper prices.
    Now that this 12 month contract is up, BT now want a 100% price rise for my Fibre Broadband. You were given a deal to get BT Sports, that was your choice. Deal is now up. You do not need to stay with BT if it does not suit you.
    However, if I was a brand new customer to BT I would get a far better deal. Probably similar thing to what was happening when you first signed up to BT.
    Why do new customers get better offers than existing customers...?  Because they want new customers. Most existing customers will stay with them rather than going through the "hassle" of changing ISPs
    Can BT discriminate in this way...? Yes, it is not discriminating it is using marketing methods to get new customers, the same as many other companies do. If they were to offer you, the existing customer a deal, would this be discriminating?
    Is this practice legal...? Yes.
    Is it moral...? Depends on where you stand. If you are a share holder getting the dividends I'm sure it is. If you are the person who is paying for it I sure it's not. 
    Any advice greatly appreciated.
    Thank you,
    Billy
    If you phone the BT Options team 0800.800.030 you may be able to negotiate a better deal. 

  • Verizon process for iphones for existing customers......are you kidding me?????????

    Are you kidding me Verizon???
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    So I go to a store front this morning and they have them in stock so I get my phone?  No because Verizon shipped the phone to me at 5 am this morning and they can't cancel the order.  They shipped it next day air with UPS but they didn't note for Saturday delivery so I won't get it until Monday....but there is another twist...the weather is bad and may delay the shipment...UPS can't tell me one way or the other so I may or may not get my phone on Monday and I have to stay home all day because they asked for a signature upon delivery.
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    If I ran my business this way I wouldn't have a business!
    **bleep** in Columbus!   Are you kidding me????

    Same thing happened to me.  Very frustrating.  My son and I were told four different things by four different reps and also from in store reps. We missed the pre-order, but my son went on-line at 3 AM on the 9th and ordered it.  Our I-phone was supposed to ship on the 18th so we cancelled the order and picked one up at the store yesterday 10 minutes after a rep told me I could cancel as long as it wasn't shipped out yet. Earlier another rep had told my son earlier we could bring the order number into the store and pick it up while another told him no you can't do that. After picking up the phone in store, I go online to cancel and can't find it anywhere.  I call and that rep tells me its just waiting for a tracking number to ship.  So within a half hour I have a second I-phone coming.  I called this morning and the order is now canceled, but I still have to deal with returning the other.  Had they told me it would ship today, I would have waited because my son didn't need it that bad, but what a frustrating experience.  Shame on you Verizon. 

  • How does Verizon expects me to let my unlimited plan go if they are not offering anything remotely close to it?

    My husband and I stopped today at a Verizon store in Fort Myers, just to check out of curiosity the deals they were offering regarding the new Iphones (we have Iphones 4s) currently we still have our unlimited data plan; everything sounded interesting at first, phone features are nice, lady rep was nice, until the real question pops up; what will be the plan change since they don't offer unlimited anymore? (if we get new phones we can't keep our plan)
    Their response: Ohh well if you want to keep paying the same per month then you unlimited will be downgraded to a 2GB data plan..... WHATTTTTT!!!! never mind our current usage is 6GB on a 4 phones family unlimited plan..... on top of that she added, well due to your usage you may need to get the 10GB data plan = $100 + phone line per phone + taxes ..... which will add between $ 40 to 60 to my bill and this is not counting any extra ghost charge fees they love to add on the bills every now and then with bogus excuses.... sorry Verizon!!! we have been loyal customers for years and this is what we get??? on top of that we tried to get a hold of someone at customer service over the phone and they put you in hold for over 40 minutes.... extremely frustrating and disappointing.... Do Verizon knows the concept of CUSTOMER LOYALTY? ....

    amchas76 wrote:
    Well Mr. Helper, what can I tell you, it seems you have the numbers all figured out but reality is that currently with taxes included on our unlimited plan we are paying less than 200, so there are my additional 60, I still don't see the advantage of dropping my plan.
    On top of that while navigating thru this site and others, investigating options, there are a good number of unhappy customers on this and other issues and sooner than later Verizon will face legal consequences to their contract  irregularities, and even though we are aware of Verizon intentions of dropping everybody from the unlimited plan, that is not what we signed for initially and to do it without a customer consent well, to me simply implies a breach of contract.
    The main problem we found is that its not reasonable for a customer on an unlimited plan with an average data usage between 5 and 10 GB to be expected to happily say yes and sign a contract to downgrade you to a 2 GB plan, and try to lure you into it with false or better saying incomplete information and that's a fact since every rep at different Verizon stores give you a different explanation of the plan or the "benefits" you get with it., what they don't explain is that you may be subject to additional ghost charges and on risk of getting your data usage inflated in order to push you into higher plans/fees (I read far enough complains about this issue on THIS forum).
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    How are you paying $200 with 4 lines?
    700 Minutes nationwide
    Line 1 $60
    Line 2 $10
    Line 3 $10
    Line 4 $10
    Unlimited text $30
    4 unlimited data plans $120.
    TOTAL $240.
    Unless you're getting some work related discount.
    In order for Verizon to be in breach of contract there has to be a contract. If your contract is up them there is no contract. Also this from your customer agreement that you AGREED to.
    CAN VERIZON WIRELESS CHANGE THIS AGREEMENT OR MY SERVICE?
    We may change prices or any other term of your Service or this agreement at any time,but we'll provide notice first, including written notice if you have Postpay Service.
    Thirdly no one is forcing you to sign a contract. Verizon gives you the option to keep your unlimited if you pay full price for the phone. Verizon doesn't have to even have to offer that. Eventually everyone is going to have to be on a More Everything plan and there isn't a unlimited data option on that for obvious reasons.
    There aren't any ghost charges and my data has been correct every month. Hmmmmmm. Maybe I'm just special. I guess I'm on some "do not overcharge" list.
    If you really need unlimited data there is T-Mobile or Sprint.

  • Why doesn't Adobe reward its existing customers?

    I see today Adobe once again is offering 40% off new customer's first year subscriptions. This is extremely frustrating. As someone who signed up for Creative Cloud within the first month of release, I've been paying the full price for the last three years.
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    I really hope other users in the same situation comment on here and encourage Adobe to reward those customers who have been on board since day one. Honestly if they don't, I'm just going to cancel my renewal and sign up at the end of May under my wife's name. A loophole that will work, but frankly I don't think we should need loopholes to save money for a service by a company that presents a strong image of customer loyalty.
    Hope Adobe's listening and others will agree with me here...
    Beverley Gray

    Well I'm sorry to say but you're wrong, just tried signing up with a dummy account. See the screen below. Clicking on the "Accept" button takes you to the payment screen, with NO request for confirmation of previous Adobe packages.
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  • No New DVRs for Existing Customers

    From my recent chat with @VerizonSupport on Twitter:
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    Verizon Support: @Hellstorm Hi Brian. Currently, there are no plans to upgrade existing customers. ShawnG
    Hellstorm: @VerizonSupport So I can't bring my current DVR to a FIOS location & get a new one?
    Hellstorm: @VerizonSupport Why aren't customers supporting FIOS for years entitled to the same DVR as new customers?
    Verizon Support: @Hellstorm Unfortunately no.

    Bobbo527 wrote:
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    ====================================================================================
    Error exists between keyboard and chair.

  • Moving/ Existing customers get the screw?

    Has anyone had this exeprience where they transferred their Verizon FiOS service to a new address and Verizon
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    scottyg35 wrote:
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    Found this which may be of interest
    http://www.btplc.com/News/Articles/Showarticle.cfm?ArticleID=4E2E1EF5-FCBA-4CE4-B769-E48E0F68ACED
    The BT Hub 4 will be rolled out to BT Broadband and BT Infinity packages over the coming months, starting from Friday May 10. From June, existing BT customers will be able to upgrade for free to the new hub when they take out a new contract or they can buy one at a special price of £35 including VAT from www.bt.com.

  • MySite – My Content Page is not working and giving error for existing customers

    We are using SharePoint 2010 and recently moved to SharePoint 2013. Central Admin run under SP 2013 and Content Db Front End run under SP 2010.
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    I think you might be using non claims web app in 2010, if that is the case, you 'd need to convert your existing users to claims users for which you can refer to http://technet.microsoft.com/en-us/library/gg251985(v=office.15).aspx
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    Thanks, Noddy

  • Information: Discount offered to customers (Urgent)

    Hi All,
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    Hi Vivek
    <b>
    Method 1</b>
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  • How to insert data from a table into itself if they don't already exist meeting a certain condition

    First, let me apologize as I did not write/design this mess, just inherited this terrible design and legacy application!
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    Thanks!

    Thanks Visakh!  Will that work if some have already been inserted previously?
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    AND NOT EXISTS (SELECT 1
    FROM Suppliers
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    AND Supplier_Name = s2.Supplier_Name
    Please Mark This As Answer if it solved your issue
    Please Vote This As Helpful if it helps to solve your issue
    Visakh
    My Wiki User Page
    My MSDN Page
    My Personal Blog
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  • Verizon's lack of flexibility shows they don't value their customers

    Facts -
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    2. I still have multiple phones on the account that run over $150 month
    3. The amount of the monthly revenue they will be losing is $9.99 month for 4 months (yep, $40.00).
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    1. The system won't allow for these types of transactions.
    2. I was told the retail value of  this basic cell phone was over well over $150 which I doubt is true.  You should see this phone, it looks like something you get in the cracker jack box.  
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    At a minimum, if  customer service was flexible, they would have offered to make the early termination fee equal to the four months ($40) that I was ending my contract early, which I would have paid in order to not have to call again in 4 months to make the cancellation.   That way, I would not have to pay the 4 dollars a month  in taxes and fees that they charge on top of the service component of the bill for a phone that no longer exists.  
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    aphicks wrote:
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    Great you understand them, now pay the ETF or wait 4 months.
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