"This file cannot be opened. Read access was denied"

I spent a week building a site using Adobe Muse. I had to get a new computer because of a broken screen so I transferred the file overto the new one. But now I cannot open the file. It seems like the file was encrypted but I never did that. It seems like it is set up that was as a default. Is there a way to gain access to my file? I really don't want to re-do the whole thing. I cannot even open it directly from the hard drive when connected using a usb enclosure kit.

Hi,
Did you check the troubleshooting guide
http://helpx.adobe.com/muse/kb/unexpected-error-occurred-i-200.html

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Publisher - pdf - "This file cannot be opened because it has no pages"

Hi,
I have a Publisher report which works fine as a single page when generated to pdf.
I change the data model to give me multiple pages and insert the entire report content into a repeating frame which correlates with the header data that is definitely present for all records. ceteris parabus.
I preview this in interactive mode - everything works okay.
I preview this in pdf and I get the error; - "This file cannot be opened because it has no pages"
This is on well formed XML with a very modest data set.
Anyone have a fix or a pointer for this please??
thanks,
Robert.

Known bug.
8219848 - PDF TEMPLATE REPORT NOT PERFORMING PAGE BREAK

When I try to open some of the PDFs in my Adobe Reader, I get a message that "This file cannot be opened." Is there a way to open those files?

?

Is that the full message you are getting?
What is your operating system? Reader version?
[topic moved to Adobe Reader forum]

I can't open itunes because it says "it cannot be opened because it was created by a newer version of itunes." I've downloaded newest of Windows and itunes and it still won't work--help, please.

Hi--I can't get itunes to open because it says "the file cannot be opened because it was created by a newer version of itunes." I have installed newest versions of Windows & itunes recently, as the troubleshooter instructed, to no avail...Help!!!

This error prevents iTunes from launching. The library file was modified to work with the newer iTunes version, so it is no longer compatible with the previous version. The good news, however, is that Apple does backup the iTunes library file into a subdirectory that you can use to revert back to the previous version.
To recover a previous version of the iTunes Library.itl file, use the following steps:
Open up your My Documents\My Music folder.
We will first backup the current version. Rename iTunes Library.itl to something like iTunes Library.itl.bak.
Go into the My Documents\My Music\Previous iTunes Libraries folder.
You may see several files that start with iTunes Library and have a date included in the name. Copy the newest file in the folder.
Go back to the My Documents\My Music and paste the file from the previous step.
Rename the new copied file to iTunes Library.itl.
Your library should now be restored to the previous version of iTunes, and you should no longer receive the message.

Adobe reader: there was an error opening this document. this file cannot be found.

Windows XP Professional sp2 machine
512 memory
ie sp2
when opening two pdfs from a website links receive the error, "there was an error opening this document. this file cannot be found"
If you save the file to the pc, then open the .pdf it opens ok
other pdfs open ok from browser from same website and different websites
had customer try on another's machine; the two pdfs opened ok
tried Adobe Reader 8.1, 9.0, and Adobe Professional 8.0
uninstalled reader and professional; deleted directories; reinstalled reader and professional(placed into a separate directory); same error
On the machine tried admin accounts, under customer's profile made admin account, renamed the customer's account so that another account was freshly generated, all generated the same error.
Ran ccleaner to clean up files in the registry and temporary internet files, then repaired adobe - same error
repaired internet explorer - same error
scoured web for same error but most were applications trying to open the pdfs, a few errors were for programming php, a lot of questions but few answers in context of current issue. the ccleaner and repairing ie were resolutions i found on the web.
nothing was listed in msoft's ie knowledgebased searched.
any help would be appreciated.

I get the same message when I try to open a pdf attachment in my free AOL e-mail account. This problem just started today for some unknown reason. I have Adobe Reader 9 and never had a problem before. If I forward e-mails with a pdf attachment to my Road Runner account, I can open it with no problem. I can't seem to find any answers to this problem. Frustrating! HELP!!!

AIR, Acrobat/Reader XI 11.0.06 - There was an error opening this document. This file cannot be found

Hi,
After Adobe Reader and Acrobat updated to v11.0.06 I've started getting the following error message when I try to load PDF file into my AIR application on Windows (Vista and 7) machines: "There was an error opening this document. This file cannot be found."
I'm loading PDF just like it's been described in Flex/AIR documentation. HTMLLoader loads html that looks like: <html><body><object id="PDFObj" data="app:/pdfs/test.pdf" type="application/pdf" width="100%" height="100%"></object></body></html>
The file is in place and I've tried opening it from the Reader itself without any errors. When I uninstall Reader XI and install Reader X instead everything comes back to normal and the file is opened without an error.
What was changed in the Acrobat/Reader 11.0.06 that it prevents PDFs from being opened from AIR application? Or was it changed even before 11.0.06?
Kind regards,
Roman

Fyi, in addition to my earlier post, the other pc is using Adobe 8.1.1 and no other patch. I was trying to find 8.1.1 version but could not find a trust worthy site to load from. Do you think the error caused by using the 8.1.2 version? Thanks

Another "there was an error opening this document. this file cannot be found"-question

Hello people, as the title suggests, i have another question regarding the "there was an error opening this document. this file cannot be found" error. I have searched on Google and on these forums but i havent found an answer to my particular case (sorry if i overlooked it).
I work at a supportdesk for a company that uses Windows XP with Adobe Reader version 8.1.3.
Users are getting this error when they access a PDF file placed on a (mapped) networkdrive. Contrary to some other cases i have found on this forum, spaces are handled without a problem. But a comma in the name of one of the folders that contain the PDF file are what causes this error.
i.e.:
Opening the following path results in the error:
L:\X, Y & Z\adobe.pdf
Removing the comma so the path becomes:
L:\X Y & Z\adobe.pdf
works just fine.
So far our workaround has always been to simply remove the comma and move on, but I've been wondering why this comma is such a problem for Adobe Reader. As far as i know Adobe Reader is the only program we use that has this issue, M$ Word works just fine with it to name an example.
To sum my questions up:
- Why is comma (,) a problem for Adobe Reader?
- Have i missed any patches/new versions where this issue has been addressed?
- What is Adobe's stance on this, and are there any plans to "fix" this?

Ok, nevermind, we just found the problem
It's not Adobe Reader that is causing this, but another program the company uses to manage/distribute/authorise programs that users are allowed to access (Scense). I had never even considered another problem could have caused this for Reader.

There was an error opening this document. This file cannot be found but the file is displayed

Hi All
I am opening a document for printing using
c:\Program Files (x86)\Adobe\Reader 9.0\Reader>acrord32.exe "c:\www\website\admin\invoices_out\BFPO_0001.pdf" "hp deskjet 990c"
The invoice opens up but an box appears with the above message
There was an error opening this document. This file cannot be found
Any help to stop the above error appearing would be much appreciated as once this is fixed I will be using
start /b c:\www\acrobat_wrapper\acrowrap.exe /t "c:\www\website\admin\invoices_out\BFPO_0001.pdf" "hp deskjet 990c"
and I can then get on with my work.
Thanks in advance and here's hoping.
John Evans

Hi Fiat Lux
Thanks anyway but I have solved it.It wasn't any fault of Acrobar Reader as such. Everytime I run a microsoft remote desktop and access my main PC from my laptop it deletes the default printer status of my printer (on the main PC) and then when I want to run the above command Reader can't find a printer to use until I reinstate it as the default printer.
Thanks anyway.

There was an error opening this document. This file cannot be found

An automation script on one of our QA environments kept tripping on the error: "There was an error opening this document. This file cannot be found". The same script ran fine against our Production servers (hint, which were "whitelisted").
It took a little time to resolve/trace what was happening (but with the aid of ProcessMonitor and tracing all "pdf"-related file activity...)
The problem lies squarely between McAfee (75%), Adobe (20%) and Microsoft (5%):
NORMAL WORKFLOW. IE (Internet Explorer) when popping a PDF document, has to (1) write the document to the IE cache, then (2) launching and "handing off" the document reference to the Adobe viewer (which might then be able to open the document, et al) -- assuming largely a "synchronous" workflow.
BUT "WAIT", HOLD THE HORSES -- McAfee takes ownership and decides infact "wait for us" (during the workflow), it wants to first perform a virus scan on the document (ahead of writing the document to cache) involving potentially large latency (delay) before making the document available to the system. However, instead of "fessing up"-that their scan may be taking too long, McAfee appears to have taken their work "off-line" in violation of the sychronous interface above. I'm guessing the developers at McAfee might have been trying to hide any extra processing overhead being incurred by assuming they could somehow convert this to an "asychronous" event. (This may also have more reach than just PDF's.)
Unfortunately, the browser's "PDF OPEN"-dialog box pops allowing Adobe to launch-and-open the "as-yet-not-virus-scanned-and-thus-not-yet-cached"-document. Thus clicking the OPEN-button will cause the related "...FILE NOT FOUND"-error to be seen (because the file is still in McAfee "limbo").
Note: If you close the ADOBE reader (but don't yet close the popup-OPEN-dialog) you can click OPEN a second time and it will probably now open the document - which McAfee finally finished scanning!
You can observe all these interactions with ProcessMonitor, and use the monitored file states to adjust the timings of events to reproduce both the failure and non-failure scenarios.
- Best Regards, Ziggy
ps. My assessed distribution of "ownership" of the problem is because ALL these parties should be aggressively resolving this for the customer-base!

What, exactly, were you trying to do when you got it, and how?

Insert PDF Into 2013 Word Doc. Message There was an error opening this Doc This file cannot be found

To All,
I recently purchased a brand new Dell Laptop Inspiron 5521 Windows 7 Home Premium with purchase of Microsoft Office 2013 and already preinstalled Adobe Reader X. When trying to insert object being a saved pdf documentinto Word Doc., I keep receiving the following message: [There was an error opening this document. This file cannot be found.] Why?

I don't know but I wouldn't expect it to work anyway. What do you expect to happen?

TS1363 I have an ipod shuffle, 7yrs old. Says I have an error and to re-install. Then it tells me, this file cannot be read because it was created by a newer version of itunes. I cannot find any newer version and don't recall downloading it anyway.

Told to re-install itunes. When I do, it tells me "This file cannot be read because it was created by a newer version of itunes." Therefore I can't re-install! Can't seem to find a way to get itunes back. This is a 8 yr old ipod shuffle...

The latest version of iTunes can be downloaded here
http://www.apple.com/itunes/
As long as your computer supports it, the latest iTunes will work with all shuffle models, back the first one.
Just one thing. The latest iTunes hides the sidebar, which can be confusing for long-time users. To show the sidebar, from the menu bar, under Views, select Show Sidebar.

I can no longer access a password protected Numbers file with the correct password. Error message only says the file "cannot be opened."

I'm using Numbers version 3.2.2.
Suddenly I cannot access my password protected Numbers file with the correct password. I have the correct password written down so I know I haven't made a mistake.
The response box that pops up says that the file cannot be opened. There are no other options for me to choose from.

Also, I tried to open it through an older version of Numbers but it sent this error message.

There was an error opening this document. This file is already open or in use by another application

I cannot open any PDF documents. I receive one of two error messages:
"There was an error opening this document. This file is already open or in use by another application."
"This file is in use. Enter a new name or close the file that's open in another program."
I do not know how to open the document in another program, so I am perplexed how it could be open in another program.
I tried Repair the Adobe Installation from within Adobe Reader and from the Control Panel (Control Panel\Programs\Programs and Features\Uninstall or change a program) using the Change option. I'm assuming they are the same process, although I'm not sure. Neither method worked. I rebooted after each.
I'm at work at a huge federal agency, so we're of course on a network. It takes several days to receive agency IT help, which is why I'm asking here. I can open Word and text documents. Nothing else seems to be amiss on the 'ol pc.
Adobe Reader 11.0.05
Windows 7
As you can tell, I have only limited knowledge of the possible issues.
Thanks!

Shared network drive.
I was not able to open the PDF documents via Notepad.
Interestingly, and perhaps supportive of your hypothesis, I subsequently had problems with Outlook wherein I could not save or close an email I was writing because "you do not have permission." I rebooted my computer and now Outlook works fine (and it save my email, thank goodness), and I can open PDF documents.
Hopefully it will stay this way. If not, I'll be back!
Thank you very much for offering to help.
All the Best,
Mark

File cannot be opened because there are no pages - Reader 9 & X

I have an old hydro bill in PDF format from 2000. I can open this PDF in Adobe Reader 8 and earlier with no issues whatsoever (i.e. double-clicking the PDF in Windows Explorer). The problem started with Adobe 9 & continues with Adobe X. When I double-click the file, Adobe opens but tells me the "File cannot be opened because there are no pages." More recent hydro bill PDFs can be opened with no issue.
Googled & searched the forums but haven't found any earlier reference to this particular error though there is a vague recollection that someone complained somewhere about this or something similar with Adobe 9 some months ago but there was no solution to be found then.
Using Windows Vista Ultimate here & have uninstalled Reader X & returned to Reader 8 pending a solution.
Does anybody know how to fix this?
Thanks.

Thanks for the idea. Disappointing if true.
Thing is... it's an old hydro bill... I'm just keeping it for posterity's sake (a bill from when I was paying for nuclear power!?!)
Most troubling and disconcerting.
So, who should be sued? Adobe? My hydro company? ;-) Just kidding.
Anyway... some time gone by...
- re-installed Adobe X
- as per ghostscript.com, downloaded Ghostscript v9.01 & Gsview v4.9 (McAfee okayed them)
- installed Ghostscript & Gsview
- started Gsview
- dragged & dropped one of the offending hydro bill PDFs from Windows Explorer into Gsview
- from File menu picked Convert
- for Device pdfwrite, upped Resolution from the default 600 to 720
- via the Properties button in the Convert dialogue, adjusted CompatibiliyLevel to 1.2, clicked OK in Properties dialogue
- clicked OK again back in the Convert dialogue
- in the Output Filename dialogue, made the new file a "b" copy of the original filename
- clicked Save
The new file is a tenth the size of the old one & opens without incident in Adobe X. Ghostscript works well... thanks.
But... is this really the optimal solution for businesses & governments? It's not as if the old files were on vellum and here we are like old monks, transcribing for the king. Good grief where are we going?

As I like open a file it coms message This document cannot be open because is it too old. First open by Pages 09 What I have to do?? I do not have Page 09 any more.

As I like open a file it coms message
"This document cannot be open because is it too old. First open by Pages 09"
What I have to do?? I do not have Page 09 any more. I've got Pages Vers.5.0.1

I suspect you have created the documnet's in Pages 08 or earlier. Do you have the iWork 08 DVD so you can install it? Then update to from this link Pages 08 3.0.3 Use it for you older documents and use Pages 5 only for new documents.

"This file cannot be opened. Read access was denied"

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