Tiger upgrade HP printer issue

My son loaded new Tiger software on his G4 Powerbook laptop. Disc Apple store bought. Same one I used on my G4, no prblems
with my printer.
Since then his printer, HP Photosmart, just runs blank pages when he tries to print.
He reloaded printer driver with no change.
Any ideas. THANK YOU!!

1. He should check at the HP web site for any driver update.
2. Unless you have a family license for your Tiger installer disk you can only install on one Mac.

Similar Messages

Upgrading to Tiger & HP AIO printer TIP

I just upgraded from Panther to Tiger, 10.4.3. After reading about all of the issues surrounding HP AIO printer issues and upgrading to Tiger here is what I did and my HP AIO 6110 works perfectly after the upgrade.
Before upgrading I did a complete clone of my old system to a FW HD. Ran TechToolPro. Deleted all existing HP AIO software. Rebooted my machine. Upgraded to Tiger and then ran Combo 10.4.3 updater. Used Printer Setup to set up the 6110 from the Tiger upgraded drivers. Printer worked just as under Panther with no issues. Installed all the HP 6110 software.
Scanning and Coping as well as Printing all work perfectly.
I'm not saying this will work for others but it did work for me.
Doug

Hello Again Ce Ann!
See My Reply, in your other related topic Upgrade Help... is my install disk good?.
ali b

Firmware upgrade?? Printing Issues?? HP Designjet Z6100ps

I have a Designjet purchase as a demo in 1/2008. The last firmware upgrade that is currently installed is GG-GG_9.0.0.4. I am having printing issues where it prints about 4" of my prints from Apogee Printdrive (which comes from a windows computer) and then wants a restart with the firmware error code. Prints from the MAC are fine and will go straight thru. I have tried multiple firmware upgrades (the latest is GG-GG_11_00_00-2_mvl40-x86-opt_B.dmg) and it is all invalid. After a week of trial and error and trying different upgrades from different computers I am at my whits end. We print to the this printer presslayouts to look at before plating for press. Printing Banners from the MAC is no problem. Anyone have any suggestions. And of course, warranty and service is nill.

I am linking you to the the Designjet forums below. Please just repost your question their it will have better chance of getting answered.
Designjet forum

I installed the latest ios8 upgrade on my iPad mini yesterday and now I can't iprint. The printer issues a 'urf error'. Any suggestions.

I Installed the latest ios8 upgrade on my iPad mini and now I can't iprint. The printer issues a 'urf error'.

1. Turn the router, iPad and printer off
2. Turn on the router and then wait 30 seconds
3. Turn on printer and then wait 30 seconds
4. Turn on your iPad and test print.

Windows upgrade to 8.1 from 8.0 printer issues

I recently upgrade from windows 8.0 to 8.1- I immediately starting having printer issues, with the black white crispness of my printer. I tried to adjust the setting to no avail. I read that sometimes you need to reinstall your printer software, so i tried to uninstall and re-install... no i am unable to bet my printer software to load. I have tried with the disc that came with the pritner and the online options. I cannot print at all now, and i don't know what to do. I am so frustraited that nothing i try works. I've looked into tyring to uninstall windows 8.1 but i've found out that it's not easy i'd have to basically reimage my computer to 8.0 and reload everything.
What is your solution HP? my laptop is an HP 2000-2d27cl Notebook PC
We have another laptop of the same model but has windows 8.0 on it, it is able to use the printer without any issues.
Thank you-

Hi @mysticsol8 ,
I see that you are experiencing issues installing the printer software again. I would really like to be able to help you resolve this issue.
What happens when you are trying to install the software? (error message, printer not being recognized)
Please try the following steps to see if it will help with getting the printer installed.
Disconnect the USB cable.
Run the uninstall again.
Perform a clean boot on the computer and turn off the Antivirus Software. How to perform a clean boot in Windows.
Then run the installation, immediately after connecting the USB cable, follow the steps in this document to update the drivers so it doesn't error out again. A Fatal Error Displays During Software Installation. Then the installation should continue.
Test the printer.
How is the printer connected? (USB/Ethernet)
If you appreciate my efforts, please click the Thumbs up button below.
If there is anything else I can help you with, just let me know. Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Mac OS X Tiger Upgrade

Hello, i'm currently running a iBook G4 with Mac OS X Panther, I got Tiger for christmas this year, but i have not upgraded. simply because i don't want to lose all my programs, like adium, or psptoolchain (which is in the user directory), is the tiger upgrade process easy on programs and files? will all my programs still be in the applications folder? i could care less about my system settings, its just my files that i cannot afford to lose.
oh, and one more question, is the Mac OS X intel install available to purchase? it would be great to run a computer with more power with mac os x tiger.

Hi Koba,
You can continue to use all your programs by choosing 'Simple Upgrade'.
But, before this upgrade, make sure your 10.3.x system has no any issue.
Do the followings before Tiger installation :
1-Boot from Panther Install CD,
2-Open 'Disk Utility' from menu bar, select the disc you want to install Tiger,
and run "Repair Disk". İf there is any correction, run it again until you see
'Everything is OK'.
İf you get some error message(s) that Disk Utility cannot fix, use DiskWarrior to repair.
Important: If it cannot be fixed by DiskWarrior ,do not continue installation procedure.
Backup your data and use 'Erase and Install'.
İf everything is OK ,
3-Start up as your normal user in Panther. Open Applications/Utilities/Disk Utility .
Select your volume and click on 'Repair Disk Permissions'. Quit Disk Utility
4-Backup your data.
Check if your iBook needs a Firmware Update.
Boot from Tiger dvd.
1-After language selection, do not continue and open 'Disk Utility' from menu bar.
2-Run 'Repair Disk' utility only.
Very important : Do NOT run 'Repair Permissions'
You must see 'No repairs were necessary'. If you get any correction report, run it once
again.
Quit Disk Utility.
3-Select your volume, click on 'Options' button and choose 'Upgrade Mac OS X'.
Click Continue.
4-Choose Easy Install or Custom Install which lets you install additional software like
fonts and printer drivers.
Click on Install. Your Mac will reboot automatically after installation.
That's all.
Good luck.
Fatih
iMac G5 20"-2Ghz 1GB RAM / PB G4 1.67-1GB RAM/PB G4 400-768 RAM/iMac DV G3 400 Mac OS X (10.4.4) Ext.FW 1204030 - iSight

HP ENVY 100 D410 Printing issues...

I have an HP ENVY 100 that has recently started having printing issues. We recently upgraded to Mountain Lion and had no problems in the upgrade nor have we had any other software that we've changed. The problem seems to be somewhat random and the results are always the same. When commanded to print the printer acts as if it is running out of ink and then distorts the fonts creating vertical lines on the page and skipping rows creating what almost looks like a bar code. It's most peculiar and the only way I can find to solve the issue is to completely restart both my system and the printer. Thinking that I had a driver issue on my Mac I used the utility on the printer to update drivers and none were found. To insure that the problems wasn't isolated to just my machine I tried our laptop as well and it seems to have the same problem. Has anyone had a similar problem?

Hi Talon,
That more liekly related to the software indeed, I would suggest trying the following steps:
Reset the printing system as listed below:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01371980
Open the Applications folder, then Hewlett-Packard and then open the Device Utilities folder, launch the HP Setup Asisistant and follow the steps to reconfigure the device.
If there is no Hewlett-Packard folder simply re-add the printer by clicking the plus button under Print & Scan.
Now try printing and follow for any difference.
If the same persists uninstall any HP Software by following the HP Uninstaller under the Hewlett-Packard folder.
If there is no Hewlett-Packard folder follow the steps listed under Mac OS X 10.6, 10.7, and 10.8 > I used Apple Software Updates to install the product software below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02440673&tmp_task=useCatego ry&cc=us&dlc=en&lang=en&lc=en&product=5157536#N1305
Download and isntall the latest Lion Software below:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-97934-2 &cc=us&dlc=en&lc=en&os=219&product=4073738&sw_lang=
Once completing the installation click the Apple icon and install any available Software Update.
Shlomi

Auto adjustment of page orientation causes printing issues with documents that have a page width greater than its page height.

Hi,
Since an upgrade from Word 2003 to Word 2010, we are experiencing printing issues with certain
documents that have a page width greater than its page height.
In Word 2003, it was no problem to set the page width greater than the page height while setting the page orientation to "portrait".
In Word 2010, this seems impossible: despite leaving the page orientation to "portrait", if one changes the page width/height as stated,
Word 2010 automatically adjusts the orientation to "landscape". Resetting the orientation to "portrait" will flip the page's width/heigth settings.
This behaviour causes printing problems: the page prints out 90° rotated.
I do not believe this is a printer driver issue: I tried several different printer drivers, and all give the same (bad) result. Setting the printer driver's page orientation settings (before printing) makes no difference, as
Word 2010 seems to force the page orientation settings.
Inserting the documents 90° rotated is not an option, since it causes problems with the printing margins.
This is very annoying, since we have to print official documents of a municipality (driver's licences).
Is there a workaround for this issue?
Regards,
Laurent Grandgaignage
Sysadmin Gemeentebestuur Stabroek, Belgium

Hi
Thank you for using
Microsoft Office for IT Professionals Forums.
From your description, we can follow these steps to test this issue
Step 1: Repair Office 2010
1.
Click
Start, and then click Control Panel.
2.
Click
Programs and Features.
3.
Click the
Office 2010 program that you want to repair, and then click
Change.
4.
Click
Repair, and then click Continue. You might need to restart your computer after the repair is complete.
Step 2:
Rename the global template (Normal.dotm)Follow the steps for the operating system that you are using:
Windows Vista and Windows 7
a)
Exit Word 2010
b)
Click
Start.
c)
In the
Start Search box, type the following text, and then press
ENTER:
1.
%userprofile%\appdata\roaming\microsoft\templates
d)
Right-click
Normal.dotm, and then click Rename.
e)
Type
Oldword.old, and then press ENTER.
Microsoft Windows XP
a)
Exit Word 2010
b)
Click
Start, and then click Run.
c)
In the
Open box, type the following text, and then press ENTER:
%userprofile%\Application Data\Microsoft\Templates
d)
Right-click
Normal.dotm, and then click Rename.
e)
Type
Oldword.old, and then press ENTER.
f)
Close Windows Explorer.
How to troubleshoot print failures in Word 2010, Word 2007, and Word 2003
http://support.microsoft.com/kb/826845
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything
I can do for you, please feel free to let me know.
Hope that helps.
Sincerely
William Zhou CHNPlease remember to mark the replies as answers if they help and unmark them if they provide no help.

HP Printer issue after installing Mountain Lion

Hi, a few days ago I posted the following question regarding a printer issue and so far I have not been able to fix the problem. Here's the original question and I will continue the explanation after this....
Hi, I am a fairly new iMac owner and I am really happy with my apple, however I have an issue with my printer and I kind a "blame" Montain Lion for it. I have been using this HP Laserjet P2015 dn printer for a long time, initially with Windows and now with iMac. The first year approximately there was no problem at all to print and the transition from Windows to Mac with the printer had no difficulties at all. It was connected wirelessly via router. After downloading Montain Lion I notice the printer intermittently lost connectivity. The only way to print was turn off and turn on and it will print fine until the next time. Now out of the blue it's doing the same thing so frequently I can't print a complete document at all. It starts, and finish without printing the entire document or not connect at all. I have tried everything, including a static IP address for the printer, connect the printer to the computer via USB, downloading all the printer updates from HP and nothing seems to work. Just now, I did it again (for 100 times so far), delete the printer, reinstall and it's doing the same thing. It connects fine (either via IP or USB) and it last connected only for a minute or two. That's it. It's a shame, because I like the printer. The printing quality is great and to add more pain, I recently got a new ink cartridge ($100.00) capable of printing 3000 pages. It has 70% of ink still. Any computer sabby person out there has any ideas for me? Like I said, I've done everything.... inluding,
1. Remove the printer
2. Update the drivers
3. Assign a static IP address to the printer
4. Connect via USB
5. Disconnect the printer for a while and restart the whole process again
6. Did a "cold start" to the printer
I don't know what to do, and I don't want to spend more $$$$$ on a new printer. Is Montain Lion to be blame for? Please advise me.
Any help will be greatly appreciated.
At this point I do have the printer connected only via USB, prints one page (perfectly) and then goes offline. Before installing Mountain Lion I did use the printer with my Mac for almost a year with no issues at all. I even downloaded Mountain Lion again thinking of any flaws during initial installation. I've done all the updates, drivers, uninstall, re install, repair disk permission, static ip address....you name it... I've done it all and nothing seems to work. What makes no sense to me is that prints so great only one page and then is gone.... I would be happy to know the printer is dead and go get a new one but in my mind if it prints ok one page it still works. I don't want to have a new printer and find out it does the same thing. I can't keep myself away from blaming Mountain Lion. IS THERE ANY WAY TO REMOVE MOUNTAIN LION WITHOUT THE RISK OF DAMAGING THE COMPUTER???? PERHAPS GOING BACK WILL PROVE ME MOUNTAIN LION IS THE CULPRIT. Just saying... I am totally frustrated. I guess the next step is to get a baseball bat and fix the printer once and for all.
Any help will be greatly appreciated.

Any fix for this? I have the same problem after upgrade. It's off by many seconds. Thank you.

InDesign CS4 Printing issue

Hi:
I use InDesign CS4 in my job as a church office manager. I print bulletins that are usually 3 letter-sized pages, landscape, 2-sided, and newsletters that are 2 11x17 pages, landscape, 2-sided. I'm working in Mac OS 10.5.8.
Until today, I was using a fairly old HP 8100dn printer. When I upgraded from CS3 to CS4 last summer, I found a strange thing: I couldn't print duplex on letter-sized paper from InDesign. No matter what settings I selected, the printing would not duplex. As a workaround, I had to export everything as a PDF and print from Acrobat, where the duplexing worked fine.
Weirdly, 11x17 duplex printing worked correctly from InDesign.
I never solved the problem, but when I posted this on the forum last summer, one responder said that it might have had something to do with the 8100's age and its PostScript Level 2 emulation.
Just today, my office got a new(er) printer, an HP 8150dn. This one has PostScript Level 3 emulation.
Precisely the same problem. Letter-sized won't duplex from ID; 11x17 will. Exporting letter-sized documents to PDF and printing from Acrobat is once again the workaround. It's not the worst thing in the world, but it is a bit of a hassle.
Does anyone have any sort of idea about why this is happening, or better, how it might be fixed?
Thanks much,
GT
PS: ID won't duplex when printing in portrait orientation on letter-sized paper, either.
Message was edited by: It doesn't work!

Well, I fixed it, I think… I googled "Printing issues in Mac OS," which led me to install Gutenprint 5.2.5 — whatever the heck that is — and suddenly duplex printing worked in both landscape and portrait on letter-sized paper.
Unfortunately, and yet not at all surprisingly, I now couldn't print to 11x17 at all. No matter what I did, the printer used Tray 2 (letter), or told me to put custom paper in Tray 1.
So, as a last-ditch attempt to resolve this before I jumped off the roof, I reset the printer to its factory defaults and deleted all traces of it from Mac OS's Printer and Fax window.
Then I created one new printer called "8150 (Gutenprint)" using the Gutenprint driver, and one called "8150 (11x17)" using the default HP driver, both using the same IP address. Lo and behold, when I select the one, I can print duplexed on letter size, and when I select the other, I can do the same on 11x17.
I don't know if this is the sort of thing that a real tech-head would condone, but it finally seems to work. Since I'd never be printing to both printers simultaneously, I figure I can live with this.
If anyone cares to explain to me in layman's terms what Gutenprint is all about, I'd love to be educated…
GT

Xerox, Win 7, Adobe printing issues

HELP...2 New computers are Windows 7 with CS4 premium on one and CS4 Standard on the other
PROBLEM: None of our Adobe files will print correctly to our 2 Xerox printers (7750 and 6350). Even though page layout is correct the documents are printing extremely reduced. We have downloaded and installed the Windows 7 Drivers from Xerox -- but this did not correct the problem. Also it is only the Adobe products (All) that don't print correctly. Big problem for a small design firm.

PLEASE!!!! Is there anyone I can talk to about our problem with CS4, Windows 7 & and Xerox print issues. The Adobe software is the only one that seems to have a problem printing and since replacing our Xerox printers (7750, 6350) is not currently an option, I need a resolution.
We are a small design firm and I have 4 licenses for CS4. We generally upgrade every other version -- which means we would be investing in CS6 when it is released. I know we are small potatoes in the Adobe world, but this is business and I can't imagine (just looking at all of the threads online), that someone is not working to find a fix for this.
We have downloaded and installed the latest Win7 drivers for both printers. This did not resolve the issue.
HELP -- This is very frustrating. Right now we are saving everything as JPEG files to print -- not a good solution for a graphic design firm.
Kim Boston
BCi Creative
509-465-9775

All my photos in the iphoto have disappeared, not sure if this related to any iphoto upgrade or other issue, tried to find the photos through the finder (JPG or photo) but failed, can you help me to get back my photos please?

All my photos in the iphoto have disappeared, not sure if this related to any iphoto upgrade or other issue, tried to find the photos through the finder (JPG or photo) but failed, can you help me to get back my photos please?

Help us to help you: There are 9 different versions of iPhoto and they run on seven different versions of the Operating System. The tricks and tips for dealing with issues vary from version to version and OS to OS. So before anyone can help, they need information to work with. Basic stuff:
- What version of iPhoto.
- What version of the Operating System.
- Details. What were you doing when the problem arose?
- Did it ever work properly?
- Are there error messages?
- What steps have you tried already to solve the issue.
Anything else you can think of that might allow someone else to understand your issue.
With this kind of information somebody can develop a starting point for troubleshooting the issue.
Posts that consist of "iPhoto doesn't work. Help" or "iPhoto won't print" or "Suddenly I have no photos!!!!!!!!!!" mean that any helper is simply guessing. More information means you get better assistance. (And no, more exclamation marks do not get help faster or make your issue seem urgent. They just make it seem like you have a stuck key )

Photoshop CS5.1 printing issue

I am unable to print anything in Photoshop. I just upgraded to CS5.1, 64-bit, from CS3. When I use the print command I get the message "The saved printer information is not compatible with this version of Photoshop, or the saved printer is no longer available. You will need to check your printer settings before printing."
When I click OK, I then get "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents."
How can I check my printer settings or select a printer when I can't get the print dialog to appear? I get these messages no matter what files I open.
I have a second computer on which I just did a new install of CS5.1 (not an upgrade), with the same printers and drivers, and it works fine.
Any suggestions?
--Doug

There really is no such thing as an upgrade. It is all the same program, just a price break. So you probably have some printer issues left over from the previous version on the computer you "upgraded" to CS5.1.
Check to see it you have the correct printer listed.
If that looks OK you might reset the preferences and it will clean out any junk that might be a problem. Start PS and IMMEDIATELY hold down the ctrl + alt + shift keys. You should get a reset window. A little tricky, so keep trying if it does not work the first time.

Tiger and PostScript printing

Next week I am getting my G5 Dual Core. Currently I am working with my good old Beige G3, still with good old OS 9.2...
As a graphic designer, I am questioning Tiger's ability to print PostScript on my (good old) HP DeskJet 1220C. Up till now I've been using Adobe's PostScript interpreter, PressReady, which would launch automatcally whenever I sent a QuarkXpress document to my 1220.
But PressReady has not been upgraded for years, and is no longer supported by Adobe.
Yes, I know, there is a way to keep working with my 1220 by creating a PDF file of the Quark file, and send it to the printer... WELL, THAT'S NOT AN EFFICIENT, ELEGANT WAY TO WORK, IN M HUMBLE OPINION... There MUST be a more direct way to solve this.
I am a bit confused and overwhelmed, reading all kinds of names like CUPS, GhostScript, and GIMP... Are those Print drivers that I would be able to use instead of my (good old) PressReady?? And if yes, where do I get one?

Thanks, Greg....
When checking my printer, DeskJet 1220C on the list of Tiger's included print drivers and PostScript PPD files --- it lists the driver as Gimp-Print , version 5.0.0-beta2 and "Modern Driver" is checked...
Is that what you refer to when you mentioned GhostScript?
Also, have you had experience with (or knowledge about) specifically printing a QuarkXpress file to a non-PostScript printer?
I am checking, 'cause the response I got from Quark, when investigating printing a Quark file to my 1220 under Tiger, was "create a PDF first and then send it to print"... Which to me sounds inefficient and cumbersome, not acceptable really...

Epson R2400: Printing Issue: Dark printing after 10.7?

This question goes out to all of the Epson R2400 printer owners whom, if you're like me and have had one for a while, seem to have printing issues after every little change in the OS:
In Brief: Printing to the Epson R2400 via USB direct from iMac was printing well; outputing from InDesign, PhotoShop, and Acrobat Pro (all are CS5). I am not 100% sure because this is not a printer that I use daily, but I believe that I am having these printing issues after upgrading to 10.7.2 from 10.7.1.
The issue is that an output is very dark overall, or (after tweaking settings) will have a dramatic color shift to heavy magenta/black. In general, my traditional printer settings no longer produce correct outputs.
Anyone that has any suggestions or similar issues, I would like to hear about it.
Notes:
1. Yes, I completed all of the tradional voodoo magic: I cleared the printer caches, removed the printer, setup a new printer, updated the drivers via Apple software update, then once that didn't work, updated the drivers from Epson - even reverting to the older v6.5 drivers. I'm now back to the v8 drivers from the Apple software update.
2. My printing tests are being conducted using a standard color test file that I've used to calibrate color on this Epson R2400 for years. I generally know that when this file doesn't print correctly something is afoot.
3. My first attempt at correction was simply checking head alignment and completing a general cleaning of the heads. Didn't help.
4. General question: Does anyone know of a compatible printer manufacturer of similar quality of output that actually cares about Mac users? Epson just never seems to really care about keeping their Apple drivers up to date or making sure that they work properly. Humble opinion.

Ok. I believe that it all comes down to the use of a third-party ink.
I didn't realize that there was a switch to a "refill" ink (to save money it appears) on the light-light-black and magenta. Switching back to Epson ink cleared the matter up.
I guess sometimes it's the simple things that elude us...

Tiger upgrade HP printer issue

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