Tokens & Cached Mode

Does anyone know what happens if you try and use a RuleCreate token
while in Cached Mode? Does it cache it and create it properly once its
reconnected?
Thanks,
Shane

It works perfectly as a matter of fact. Well in the sense that it creates it
and uses it. Never tried reconnecting via live client to see if it had
propagated.
<Shane>; "DevNet SysOp 57" <[email protected]> wrote in message
news:[email protected]..
> Does anyone know what happens if you try and use a RuleCreate token
> while in Cached Mode? Does it cache it and create it properly once its
> reconnected?
>
> Thanks,
>
> Shane

Similar Messages

Exchange 2010 all mail clients with internal cached and internal non-cached mode users having connection status issues, login prompt -- external is fine either way

Hello,
I'm seeing an issue that started this past Monday with no recent change to our environment.
External Outlook Anywhere users and Mobile users, OWA users are unaffected.
Internal Users are affected when using Outlook of any version, 2010 or 2013.
-Internal Users normally log into their workstation with their ad credentials, domain joined machines. Outlook opens without credentials prompting ideally.
1 . Using Cached Mode:
a. Login Prompts, slowness - Since Monday, users are getting prompted to login. The prompt goes away after logging in at startup. It is also causing high CPU
on the workstations.
b. Free/Busy, Out of Office doesn't work. I can, however complete auto-setup for a new user, so autodiscover is not completely down for internal users.
c. Checking Connection Status shows connecting status on highlighted entry below without ever establishing connection (just goes away).
The outlook icon in the system tray says "Outlook is requesting data from the server":
2. Using Non-cached mode
a. No Login Prompt at startup, business as usual
b. Free/Busy, Out of Office works fine. Autodiscover is fine.
c. Checking Connection Status shows normal except, it has "casarray URL, then status is referral" it seams to flicker this constantly then go away intermittently.
d. Main issue in non-cached mode is, sometimes a user will log into windows, open outlook and it will not open and says "server is unavailable. Retry, work offline, or cancel" I can try re-opening, same message.
Only after logging out of windows, logging back in, I can get back into outlook. This is not every time, or consistent with specific users, but random.
3. Lync Pop up for credentials often, though entering the password.
URLs are correct. Autodiscover, EWS, etc.
Already tried bypassing our loadmaster load balancer with host files on clients. same issue regardless of casarray node.
Not sure what is going on.
Josh

You have a hybrid configuration with Office 365, right? You didn't provide this valuable piece of information.
In Exchange Online PowerShell run this command:
Get-OrganizationConfig | FL PublicFoldersEnabled
If the value is "Remote" then users with Exchange Online mailboxes are looking to on-premises public folders. Be sure that you have legacy pubic folder interoperability properly configured.
http://technet.microsoft.com/en-us/library/dn249373(v=exchg.150).aspx
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

Outlook 2007 cached mode not working for old exchange 2003 users

For some reason outlook isn't receiving emails straight away when in cached mode for users which we moved (few years ago) from exchange 2003 to 2007 (we now have everyone on exchange 2010). I checked the security tab in AD and compared new and old users
and the permissions are completely different.
Creating a new AD account and linking the old email account to it, fixes the issue but that's not really an option for over 100 users.
Has anyone else had this issue?

Hello,
What's the difference between the permissions?
Can the users receive emails from OWA?
In addition, please make sure your Outlook 2007 has installed the latest update. And try to use
outlook/cleanips and check if it helps. See:
http://support.microsoft.com/kb/968773/en-us
Best Regards,
Steve Fan
TechNet Community Support

Outlook cached mode, shared calendars, permissions and sync errors

We have the following environment -
Exchange 2010 SP2, no public folder DB; Outlook 2010 sp1 cached mode.
under very specific circumstances, but unfortunately a common circumstance, we're getting sync errors -
15:59:56 Synchronizer Version 14.0.6126
15:59:56 Synchronizing Mailbox 'Nigel'
15:59:56 Synchronizing server changes in folder 'Naomi - Calendar'
15:59:56 Downloading from server 'outlook.cri.camres.org'
15:59:56 Error synchronizing folder
15:59:56                                 [80070005-508-80070005-560]
15:59:56                                 You do not have sufficient permission to perform this
operation on this object. See the folder contact or your system administrator.
15:59:56                                 Microsoft Exchange Information Store
15:59:56                                 For more information on this failure, click the URL below:
15:59:56
http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80070005-508-80070005-560
15:59:56 Done
This occurs if Naomi shares her Calendar with me, without granting me read "Full Details", if she changes the permissions and allows me to read Full Details, the sync error goes away.
It's repeatable, i have tested it with a few users sharing calendars with each other, and changing permissions.
The peculiar thing is that Naomi is in My Team, so her calendar is listed under Team Calendar, I get no sync errors, it's only when I add Naomi's Calendar as a Shared Calendar and don't have read Full Access permission that the sync errors appear.
User's don't necessarily want to give Full Access to their Calendars, so that's not really a viable work around for us, this smells very much like a bug with outlook, is anyone else seeing this?

Hi
Thanks for sharing
Cheers
Zi Feng
TechNet Community Support

Outlook 2007-2013 doesn't connect in non-cached mode to Exchange 2013.

Hello!
I have organization Exchange 2010 + Exchange 2013 in one AD site (hybrid organization)
Mailboxes based on Exchange 2010 servers work fine. But after moving one of mailboxes to
Exchange 2013 database, Outlook doesn't connect to mailbox in
non-cached mode. If I turn on cached mode this mailbox is connecting perfectly (OAB, Folders, PublicFolders, Addresslists).
I cleaned parameter "PublicFolderDatabase" for Exchange 2013 database, but the problem didn't solve.
In CAS
RpcHttp
log:
2015-01-22T12:08:12.720Z,MBXDB13,RpcHttp,S:Stage=BeginRequest;S:AuthType=Negotiate;S:HttpVerb=RPC_IN_DATA;S:UriQueryString=?MBXDB13.DOMAIN.local:6001;S:RpcHttpUserName=DOMAIN\USER;S:ServerTarget=[email protected];S:RequestId=267b0bf2-4361-4efb-9865-7f8d664b6e00;S:ClientIp=10.10.10.111
2015-01-22T12:08:12.720Z,MBXDB13,RpcHttp,S:Stage=PostAuthorizeRequest;S:UserName=DOMAIN\MBXDB13.domain.local:6001;S:RpcHttpUserName=DOMAIN\USER;S:ServerTarget=[email protected];S:RequestId=267b0bf2-4361-4efb-9865-7f8d664b6e00;S:ClientIp=10.10.10.111
Exchange Server 2013 Cumulative Update 7 (CU7)
are installed.

Hi Allen!
Thank you for reply!
Outlook cannot connect to all mailboxes on Exchange 2013 server.
>Get-OutlookAnywhere | FL Name,*auth*,*host*Name : Rpc (Default Web Site)
ExternalClientAuthenticationMethod : Basic
InternalClientAuthenticationMethod : Ntlm
IISAuthenticationMethods : {Basic}
ExternalHostname : exchange2010.contoso.com
InternalHostname :
Name : Rpc (Default Web Site)
ExternalClientAuthenticationMethod : Basic
InternalClientAuthenticationMethod : Ntlm
IISAuthenticationMethods : {Basic}
ExternalHostname : exchange2010.contoso.com
InternalHostname :
Name : Rpc (Default Web Site)
ExternalClientAuthenticationMethod : Basic
InternalClientAuthenticationMethod : Ntlm
IISAuthenticationMethods : {Basic}
ExternalHostname : exchange2013.contoso.com
InternalHostname : cas1302.domain.local
Name : Rpc (Default Web Site)
ExternalClientAuthenticationMethod : Basic
InternalClientAuthenticationMethod : Ntlm
IISAuthenticationMethods : {Basic}
ExternalHostname : exchange2013.contoso.com
InternalHostname : cas1301.domain.local
Outlook error message:
"Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The attempt log on to Microsoft Exchange has failed."
This error reproduced even in new profile. Repair does not help.

Outlook 2013 archiving doesn't work when cached mode is enabled

Hi All,
I have a problem in Outlook 2013 which I've been able to replicate on two separate PCs, operating against two separate Exchange servers. In both cases, archiving of old items does not work in Outlook 2013 when cached mode is enabled. It works
fine if cached mode is switched off so I don't believe the problem is related to the archiving settings.
Has anyone else come across this?
Thanks,
Matt
Systems Engineer
BOM Group LTD

Based on my knowledge, Outlook auto archieve setting is stored in registry and only affects on local host.
If the AutoArchive doesn't work anymore, please refer to the follow article to troubleshoot the issue
http://www.howto-outlook.com/faq/archivenotworking.htm
If we are talking about Microsoft Exchange Online Archiving, I think it would run fine when you in Exchange online mode as your expected.
Tony Chen
TechNet Community Support

Items in shared mailbox are not visible when using cached mode in Outlook 2013

Hi all,
When using Outlook 2013 working with the users own mailbox works great, but when a user connects an additional mailbox to its mailbox, this mailbox is shown correctly, but it contains no items. The folder list is shown correctly, but there are no items to be
seen.
These users (I have seen it with 3 different users and 2 shared mailboxes already) have full access to these mailboxes (Exchange 2010), but somehow the items aren't shown... When these users turn off cached mode, it works fine and when they use Outlook 2010
it also works fine, but using Outlook 2013 with cached mode will only show their own items and not the items in an additional shared mailbox.
What is the cause of all this?
Kind regards,
Erik

Maybe something interesting...
When looking at article http://support.microsoft.com/kb/982697/en-us
I saw that Outlook 2013 by default caches everything and that's what I wanted. I tested however adding this regkey to see what happened and after that the email shows up in the mailboxes... Somehow the mail from shared mailboxes doesn't want to be
cached...
Does anyone know what this could be? I want everything to be cached, also the shared mailboxes but somehow this doesn't work and it does when using Outlook 2010....

ExtendedPropertyDefinition update not getting synced to Outllok 2013 in cached mode

Hi,
I have a mapi property on a mailitem in a users Sent Item folder that we are updating via an exchange web services call using the ExtendedPropertyDefinition. The update is successful but the updated value does not seem to get synced back down
to outlook which is in cached mode. I can confirm that the update has happened by creating a new outlook profile and pulling the mail box down.
So I suspect it some kind of caching mode problem, may be by design . So the question is there away to force an update via EWS? or can some explain the caching rules as things like read un read seem to keep in sync.
Thanks
Marcus

Are you getting any Conflicts created in the Conflicts folder in the Mailbox eg
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB19222&sliceId=1&cmd=displayKC&docType=kc&noCount=true&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl
If that's happening you might want to add a slight delay to allow Outlook to finish synchronizing the Item before you make any changes.
Cheers
Glen

Shared documents not showing up in Caching mode?

We're running GW 7.0.2 here. I have a user that created a shared folder
and threw two documents into the folder. All users who can see the shared
folder has no problem seeing the documents when they're in online mode.
However, my users in Caching mode does not see the document, no matter how
they update their Cache via Send/Retrieve or Retrieve Entire Mailbox. I
even tried giving the users rights to the document and forced a
QuickFinder update and they still don't see it. Any ideas?
TIA,
Howard

Well, I was able to get around the problem by forcing my Caching users
over to Online mode and then back. This fixes the problem. Which is weird.
However, I have one user that keeps getting the error:
Unable to open the document.
8503: The online groupwise system is no longer available. your document will be saved to your Cachine Mailbox and sent to your Online Mailbox the next time GroupWise connects to your Online GroupWise Sytem.
I looked up the information and I found this TID which seems to be what I
need:
http://www.novell.com/support/search...200%2050710452
However, it says that I need to add a Proxy address and need to change the
Internet Proxy Client/Server port.
Supposedly, the proxy address is a server/machine that will redirect the
request from the Internet to the private network. The thing that confuses
me here is the fact that all the IP addresses I have specified on my POA
are public IP addresses that could access the Internet in the first place.
So I don't understand how changing the port or adding a proxy server
address will fix this problem. Any ideas?
Thanks in advance.
Howard

Very slow mailbox download times in Exchange cached mode

Hi,
I am running exchange 2007 on a 2008 server and have created a new server 2012 R2 x64 Remote Desktop server with Outlook 2013.
I am making use of the use cached mode feature. However it is taking a very long time to download all mail upon first setting up the mailbox in outlook.
seems to take 2min to download 500kb.
I have disabled all firewalls and AV scanners on the TS and Mail server.
networking between the two is excellent and download speeds and upload are very good.
Seems like exchange is slow at giving out the data or something?..... have tried on a local desktop and not the TS but still have the same problem.
any ideas?

Hi CHase,
shared mailboxes shouldnt be cached,only user mailboxes should.Reason for this is because it will download all info from shared mailbox and it can take some time.All company info will also be stored locally,so its security concern.
You mention that you turn on cached mode,is this under user mailbox or additional mailbox as shown below?
The one to left should be fine to cache all,but the one to the right only first check mark should be on.We have this configuratuon and senderandfrom registry works well.
If you access OWA,then choose to open another mailbox,then choose the "support center" mailbox,do you see all folders?
By granting full access doesnt give you send as permission,for this you will need to run this command:
Get-Mailbox "[email protected]" | Add-ADPermission -User "[email protected]" -ExtendedRights "Send As"
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you. Thank you! Off2work

Send As not working with cached mode enabled

Hi
I am having some issues using Send As. We are running Exchange 2010 Version 14.2 (Build 247.5) and Outlook 2013.
I have done the following:
1. created a mailbox user
2. created a security group and added my own account
3. added the security group with Send As permission through ADUC on the mailbox user
4. Waited a day and tried to send as the mailbox user, but it fails
If I disable cached mode or use OWA it works perfectly. The mailbox is NOT hidden in the address list.
I have seen this behavior before, but can't remember the "fix"?
Lasse
/Lasse

Hi,
From your description, the send as permission works well via OWA or Exchange online mode, the send as permission is configured successfully. The issue is related to Outlook side, in your case, I recommend you create a new profile and check the result.
Hope this can be helpful to you.
Best regards,
Amy Wang
TechNet Community Support

Sent Items (cached mode) not going to shared mailbox 'sent items.' Permissions Correct.

Hello,
I have about 15 users that work out of a shared mailbox. According the article below, the email should go the the 'sent items' folder of the shared mailbox and this is not happening.
http://blogs.technet.com/b/maliks/archive/2013/01/14/how-to-have-separated-sent-items-folder-in-shared-mailbox-in-outlook-2007-and-2010-exchange-server-2007-or-2010.aspx
The users have Full Control Permissions - set from Exchange Mgmt Console. They are members of the Security Group that has FC Permissions. Outlook is in cached mode.
Do the user accounts needs FC Permissions directly on the mailbox - as opposed to using a Security Group?
Please Advise,
Thank you

I have not added the registry entries.
Per the article - I have all users setup as described below - which is listed as the 2nd workaround.
2. For Outlook 2010, you can also add the additional mailboxes as an additional Exchange account for this to work. However, this requires you to have full mailbox
access rights for the additional mailbox (this has to be set by your Exchange administrator). You can then select it as a sending account and will be sending the message
“as” that mailbox instead of “on behalf of” that mailbox.
Thanks

"Sent Items" folder can not be synced up in time for Outlook 2013 cache mode

Hi,
I found a strange problem in Outlook 2013 cache mode. Hope anyone can help me find out if it is the new design of outlook 2013 or outlook 2013 issue.
I am using Exchange 2013 and Outlook 2013 client. I created two outlook profiles in two machines separately with a same exchange user, the difference for the two profiles is one is in cache mode, and the other is in uncache mode.
I launched outlook using the profiles in the two machines, go to "Sent Items" folder, I assume there are some messages in this folder in your mailbox, do below steps:
1. modify one of the messages in the "Sent Items" folder from the profile in cache mode, in this case, the changes to the message will be synced up to the profile which is in uncache mode immediately.
2. modify another messages in the "Sent Items" folder from the profile in uncache mode, in this case, the changes will never be synced up to the profile in cache mode.
In the second action above, even if I clicked "Send/Receive" button, and waited for whole night, the changes was not synched up to the cached mode side. The way I can get the latest changes to the "Sent Items" folder is "clear
offline items" and click "Update folder" or I need to remove and create the profile again.
All in all, the changes to the items in "Sent Items" folder of Outlook 2013 which was did from cache mode will be synched up to exchange server side immediately, but the changes which was did from exchange server side will
never be synched up to the cache mode side unless the end-user clear the offline items and update folder or create a new profile again.
Any help would be appreciated, thanks in advance!
Best Regards, Emily

The first behavior is by design even in the previous version of Office.
"1. modify one of the messages in the "Sent Items" folder from the profile in cache mode, in this case, the changes to the message will be synced up to the profile which is in uncache mode immediately."
Uploading local changes ---- By default, when you make a change locally, that change is synced to the server after 15 seconds. When you make another change within those 15 seconds, then the timer is reset again. As now you
could in theory hold off synchronization indefinitely, there is the maximum timer. This timer is started after the first change that you made and when it reaches 60 seconds, then a synchronization will occur to upload all the changes that you have made thus
far, no matter how many seconds are left on the upload timer.
However, in second section, this should be a downloading server changes
behavior ---- When a server side mailbox change occurs, Outlook is notified by the Exchange server of this change. By default, Outlook will then wait 30 seconds before synchronizing these changes. If there are any other changes occurring
at the server level within these 30 seconds, then these changes are downloaded at the same time as well.
At this time, please directly modify the message in sender items folders through Web-based access and then wait over 30 seconds to check if the items changes from cache mode profile. Please also test if we can reproduce that in other folder.
Let me know the result. Thanks.
Cheers,
Tony Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please contact
[email protected]

Shared Mailbox folders missing in Outlook Cached Mode

Since I got no responses to my
original post in section, "Exchange Server 2013 - Sharing and Collaboration: Site Mailboxes and Public Folders" I'll give it a try here...
We have Exchange 2013 Server (Version 15.0 - Build 913.22). I have a shared mailbox for our support team, "Support Center". This mailbox is configured as a "SharedMailbox". Our team members have been given Full Access
either by the Admin Web Interface or by "Add-MailboxPermission -User user1 -AccessRights FullAccess".
I am seeing this issue using Outlook 2013 Pro plus that manually created subfolders either in the root of the mailbox or folders under the Inbox are not visible. These folders are just for organization, like "Work Order Entered" and are not
like contact folders or any other special folders.
We determined if the Outlook client is configured for "Online Mode"/non-cached the folders appear and are accessible, but if your enabled Cached exchange mode the folders disappear and are no longer accessible. I have cahnged the cache slider
to go all the way right to say cache everything, not just the last so many days, but this did not resolve the issue either.
Upon further testing I have the same issue when I use Search-Mailbox with Targetmailbox and TargetFolder to my "Discovery Search Mailbox". The folders is created and logs are made, but the folder does not show unless I am in exchange online
mode and not cached.
HELP PLEASE! This is very annoying and we need cached mode for the registry key to place sent mail in "SenderAndFrom" sent items. It doesn't work in online mode.
Find this post helpful? Does this post answer your question? Be sure to mark it appropriately to help others find answers to their searches.

Hi CHase,
shared mailboxes shouldnt be cached,only user mailboxes should.Reason for this is because it will download all info from shared mailbox and it can take some time.All company info will also be stored locally,so its security concern.
You mention that you turn on cached mode,is this under user mailbox or additional mailbox as shown below?
The one to left should be fine to cache all,but the one to the right only first check mark should be on.We have this configuratuon and senderandfrom registry works well.
If you access OWA,then choose to open another mailbox,then choose the "support center" mailbox,do you see all folders?
By granting full access doesnt give you send as permission,for this you will need to run this command:
Get-Mailbox "[email protected]" | Add-ADPermission -User "[email protected]" -ExtendedRights "Send As"
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you. Thank you! Off2work

Outlook 2010 shared mailbox in cache mode not updating Inbox automatically

I have a user who has XP on his desktop, running Outlook 2010, connecting to a Exchange 2010 w/SP2. I recently added a shared mailbox for him to monitor. I did it the old way by adding additional mailbox to his client (outlook 2010) pc.. I understand
now that in 2010 SP1 or greater that you can simply do this from the exchange server by granting full access permissions. Either way, the user sees the mailbox and gets email in the shared mailbox ONLY when he clicks on the inbox and
clicks on Update Folder. For some reason it is not auto updating new email. His personal account works fine, meaning when a new email is received it comes in and you see new mail. The account is in cache mode and I've looked at other shared
mailboxs that are working fine and the settings look the same? I'm not sure why this shared mailbox is not updating?
William McConnell

I can see this is an old thread but I have a relevant question.
This workaround does indeed work but what else is possible to do? The cashed mode is more or less necessary when working with large shared mailboxes.
Niklas

Tokens & Cached Mode

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