Totally frozen with itunes logo and usb CABLE
I have the itunes logo and the usb cable logo frozen on the ipod screen.
What gives?
I've tried resetting per the reset page and it has not worked..
Any suggestions?
Thanks
What happens when you connect the iPod to your computer and try to restore via iTunes? The screen is telling your to connect the iPod to your computer with the USB cable and restore via iTunes.
Similar Messages
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Tried updating software but now frozen with itunes logo and usb cable picture on screen help
Tried updating ipod software, now frozen with itunes logo and usb cable picture on the screen. Computer will not reconise it
- If ou can turn the iPod off, then see if manually placing the iPod in Recovery mode will allow a restore. Next try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If it always remains on let the battery fully drain. After charging for at least an hour try a rest and restore. -
Iphone 3GS frozen on screen with itunes logo and USB cable
hey
my iphone 3GS has frozen on the screen with the itunes logo and a USB cable this happened right after trying to update it , which for some reason failed. i have tried restoring it and downloading the new itunes any help would be brilliant.
also anyone else find itunes and windows 7 dont work ?
thanks.the same thing has happened to me!
today 25th feb @ approx 10pm (melbourne time)
itunes goes "hey u gotta update ur iphone" so i do
and then it takes ages and ages, and then its like backing up iphone, and then it goes bump bump error, some ****, and then i go mmkay, and then the phone has frozen on this image the same thing the guy above has said!
*** am i ment to do, restarting dont help!
im on vista 64bit. -
HT1414 Ipad stuck with Itunes logo and USB cable picture ??
Hello to all,
My ipad is stuck with the iTunes logo and a picture of a USB cable with an arrow.Itunes is not recognizing my ipad, How do I get past this?Not sure what the Script is in the previous reply, but perhaps it referred to the following kb's
http://support.apple.com/kb/TS1538
http://support.apple.com/kb/TS3281 ( note the link on the bottom on "restore" , use it if necessary).
You can also do a search online, or on this forum, on "dfu mode" if the above doesn't work. -
help!
If you did all the below action then it appears y have a hardware problem as they say is possible. In that case
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
Error 1611
This error typically occurs when security software interferes with the restore and update process. Follow the steps to troubleshoot security software to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service. -
I was updating my iPod and computer shut down and now my iPod is frozen with iTunes logo and USB symbol on front and is unresponsive. Any ideas?
Have you checked the knowledge base articles
http://support.apple.com/kb/HT1808
http://support.apple.com/kb/TS3281 -
I just tried updating the most recent software on my 3GS (on my Mac) but it said the updated on my phone failed. Now my phone is frozen and only showing the itunes logo and USB cable. When I connect to the USB lead, its says: iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.
Have I lost all the data on my phone?
What should I do?
Help!
MThe iTunes logo and cable indicates that your iPad has gone into recovery mode : http://support.apple.com/kb/ht1808
For the 3004 error code does the troubleshooting for it on the page that you posted from not help ? -
HT201412 it shows itunes logo and usb cable with arrow after that it switch off itself
iPAD shows itunes logo and usb cable with arrow after that it switch off itself
If the Restore doesn't work, force your iPad into Recovery Mode:
1. Turn off iPad
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad -
After I upgraded my iPad 2 to 6.1.3 I now have a itunes logo and USB cable showing. What has happened? What do I do to get by this. I can not shut the iPad down at all.
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
i was trying to update my iphone 3gs to ios 6 and then on my iphone screen comes up with a itune logo and usb cable i tryed turning it of conecting it back to the computer and notting happens what do i do how do i fix this problem
mine has done the same thing. itunes isnt even recognizing that my phone is plugged in.
-
tried synching iphone for the first time on new PC and got error followed by itunes logo and USB cable picture. No idea what went wrong and now phone is in this screen locked. please help!
I tried connecting to iTunes and neither the PC nor iTunes recognizes the device. I went through all the troubleshooting on the Apple website for this issue and nothing worked. I've reinstalled iTunes, the driver, everything and still can't get either the PC or iTunes to recognize the phone. I don't know what else to do :-( any help or suggestions are highly appreciated!
I would hate to have lost all my info, especially contacts and calendar items since I have no idea what was backed up prior to the phone getting locked on this screen. I've been told that my only option is to go to the phone carrier and they will reset it for me, but that means it will wipe out all the info.
I hope someone has a fix other than that one. -
upgraded to ios7 iphone now displays itunes logo and usb cable will not restore, will not restart
Hi there emynona,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W. -
Iphone 5 screen is stuck on itunes logo and USB cable?
iPhone 5 screen is stuck on iTunes logo and USB cable. Reset does not work.
Place your device in recovery mode as explained here:
iOS: Unable to update or restore -
Plugged in my Apple tv to tv and light flashing non stop.Tv screen showing iTunes logo and USB cable.Not responding to anything
Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Source list, and then click Restore. -
My iPad has the iTunes logo and USB cable on the screen. Can I still back up my music and photos?
My iPad has the Itunes logo and USB cable on screen. Can I still back up my files?
If you haven't already done so, its unlikely.
You can try holding both the home and power buttons at the same time until the apple logo appears on the screen, then let go.
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