TS1398 Unable to connect to my home Wi-Fi with my iPad. I have tried just about everything I could find in the Apple Support Community. Perhaps this is a new known problem??

Question

I have tried all the recommend solutions I could find in the Apple Support Community.  I noticed a couple of weeks ago the iPad was acting funny about connecting to the internet via the Wi-Fi.  The past two days, it wasn't able to connect to the wireless router at all.  It recognizes that the wireless router network exists, it just can't join.  I tried the re-boot method. I have re-set the network setting on the iPad back to factory.  I even thought my old wireless router may have issues and bought a new one yesterday, and the iPad actually worked for about 24 hours and now I am back to the iPad not being able to connect to the wireless router.  I have re-entered the wireless router from scratch thinking that there may have been a bug in the setup.  I have removed the security settings from the wireless router to see if that may have prevented the iPad from connecting but got the same message "Unable to Join". I have cleared the cookies and data, as that was also a recommended fix, but that didn't work.  I also connected the iPad to the computer so that I could check for the latest update.  iPad has the latest version, so that solution didn't work.  Does anyone out there got any other ideas, or are you experiencing the same problem?  Is there some known issue that I am not aware of???

Answer 1

Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom