TS1717 My ITunes account has failed to open and reccomends a "reinstall" The Apple support site gives instructions to "Create a New Account". Will I loose my music and account $ balance?
My ITunes account has failed to open and reccomends a "re-install". The apple support site instructs "create a new account". Any knows what will become of my music collection and account $ balance?
Under normal circumstances, an uninstall/reinstall doesn't touch your content. (That being said, it's still always a good idea to maintain a current backup at all times in case of disasters of any sort.)
I've never lost an account balance after an uninstall/reinstall.
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Without know exactly what you did or what happened:
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
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If recovery mode does not work try DFU mode.
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For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
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My Ipod shuffle appears in itunes on mac but not on windows 7 even though we have the latest update of itunes. We have also tried the other solutions on the apple support site.
Hi reinkristine86!
I know you’ve said that you have tried other suggestions for troubleshooting this issue, so pardon me if you have already seen this article, but have you tried all of the troubleshooting steps listed in the article below?
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did you solve this problem?
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Under normal circumstances, an uninstall/reinstall doesn't touch your content. (That being said, it's still always a good idea to maintain a current backup at all times in case of disasters of any sort.)
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Did you check if Apple Mobile Device Service is still active and running? iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows XP and Vista
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lyndag,
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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00836418&tmp_task=solveCate gory&cc=us&dlc=en&lang=en&lc=en&product=1146331#N6576
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My notebook had to be fixed and I´ve lost everything. I´ve downloaded iTunes and, of course, it´s empty. What happens if Isync my Ipod Nano? Will I loose all music that is in my Ipod? Need help, please! What should I do to keep my music? What should I do to transfer the music in the Ipod to itunes?
Thanks!!!How to use your iPod to move your music to a new computer
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My MBP suffers from "kernel panic" attacks on an almost daily basis. This has occured ever since I downloaded Lion. The Apple support page suggests that this is a rare occurance, but it happens to me almost every day. Most often, if I let the computer go to sleep or close the lid, I'll find that it won't "wake up" without a complete re-boot. It always sends a report to Apple and for a couple of days I thought the issue was resolved, but now it's happening again with increasing regularity. I've reinstalled Lion once already... Any suggestions?
We can't help without the KP. In the meantime, see
What is a kernel panic,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
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Your account has failed export compliance
I got this message when attempting to download IBIS file.
I have a question in connection with which I am denied access?
Is my country banned the export of your products?
If so - and therefore the ban?
We cannot fulfill your request as your account has failed export compliance verification. Please visit http://www.xilinx.com/support/answers/44043.html for a possible solution to resolve this errorhi
The link Hi,
The answer record http://www.xilinx.com/support/answers/44043.html has the Countries details. Please check.
Please contact your FAE for assiatance. -
Ipad: all my apple apps ( mail, safari, itunes..) fail to open and stay in background
Ipad: all my apple apps ( mail, safari, itunes..) fail to open and stay in background
If you double click on the home button, that opens the recents tray and you can see all of the apps you have recently used. Click on one of those app icons when you have that tray open and the app should start up.
If you just click the home button again when the recents tray is open, it will take you back to the home screen and you will be back where you started. -
I downloaded the latest itunes update on my HP desktop with Windows Vista and it will not play my music and has disabled the sound on my computer?
Good Morning jsacc38,
The resource below will help you with the issues you are having with the iTunes for Windows update on your PC:
If you can't install or update iTunes for Windows - Apple Support
http://support.apple.com/en-gb/HT201668
Learn what to do if you can’t install or update iTunes on your Windows PC.
If you can’t install iTunes on your Windows PC, or if you see “error 7” or “error 2” after you install the software, follow the steps below in order.
If you see a different error when trying to launch iTunes, follow the steps in iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
Make sure that you're logged in to your computer as an administrator.
If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You can also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Install the latest Microsoft Windows updates.
To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8, with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Visit the iTunes download page. Click Download Now to download the iTunes installer. When prompted, click Save (instead of Run).
Right click on iTunesSetup or iTunes64Setup (the installer you downloaded in step 3).
If you have Windows Vista, Windows 7, and Windows 8: Choose "Run as administrator."
If you have Windows XP: Choose Open.
If you've previously installed iTunes, the installer will prompt you to repair the software.
After the repair is complete, restart your computer and try launching iTunes.
If iTunes fails to install or repair, it might be necessary to remove components left from a previous installation of iTunes and then reinstall.
Remove and reinstall iTunes and other software components for Windows XP.
Remove and reinstall iTunes and other software components for Windows Vista, Windows 7, or Windows 8.
Songs you bought from the iTunes Store or imported from CDs are saved in your My Music folder by default. Deleting iTunes won’t delete your music.
Disable conflicting software.
Some background processes can cause issues that prevent applications like iTunes from installing.
If you installed security software and are having issues installing iTunes for Windows, you might need to disable or uninstall security software to resolve the issues.
Restart your computer.
After the restart, and adjusting the software running on your PC, install iTunes again.
Get more help
If the steps in this article don't help you resolve the issue, you might be able to find a solution through a search of the Microsoft support website.
If you receive errors regarding inaccessible registry keys during installation, try the steps found in "Could not open key" message when installing iTunes or Apple components for Windows.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
Last Modified: Feb 2, 2015
Have a good weekend!
- Judy -
I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.
AppleFAN7591 wrote:
I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.
How to reset your Apple ID password.
Go to iforgot.apple.com and type in your Apple ID, then click 'Next'.
Verify your date of birth, then click 'Next'.
You'll be able to choose one of two methods to reset your password, either E-Mail Authentication or Answer Security Questions.
If neither method works, then go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Lost or forgotten Apple ID password'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
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